4/6/2021 Webex - Network Requirements for Webex Services

Webex Services – Port Numbers and Protocols

The following table describes ports and protocols that need to be opened on your firewall to allows cloud
registered Webex apps and devices to communicate with Webex cloud signaling and media services.

The Webex apps, devices, and services covered in this table include:
The Webex app, Webex Room devices, Video Mesh Node, Hybrid Data Security node, Directory
Connector, Calendar Connector, Management Connector, Serviceability Connector.
For guidance on ports and protocols for devices and Webex services using SIP can be found in the
section "Network requirements for SIP based Webex services".

Webex Services - Port Numbers and Protocols

Devices
Destination using
Protocol Description
Port this
rule

Webex HTTPS signaling.

Session establishment to Webex services is based on defined
URLs, rather than IP addresses.

443 TLS All

If you are using a proxy server, or your firewall supports DNS
resolution; refer to the section "Domains and URLs that need to
be accessed for Webex Services" to allow signaling access to
Webex services.

Video
Video Mesh Node secure signaling to establish cascade media
444 TLS Mesh
connections to the Webex cloud
Node

123 (1) UDP Network Time Protocol (NTP) All

Domain Name System (DNS)

Used for DNS lookups to discover the IP addresses of services in

UDP the Webex cloud.
53 (1) All
TCP Most DNS queries are made over UDP; however, DNS queries
may use TCP as well.

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Webex Services - Port Numbers and Protocols

Devices
Destination using
Protocol Description
Port this
rule

Webex
Encrypted audio, video, and content sharing on the Webex App App*
and Webex Room devices
Webex
SRTP
5004 and For a list of destination IP subnets refer to the section "IP subnets Room
over
9000* for Webex media services". Devices
UDP

*The Webex App uses UDP port 9000 to connect to Webex Video
Meetings media services Mesh
Nodes

Webex
Used for encrypted content sharing on the Webex App and App
Webex Room devices
Webex
SRTP
TCP also serves as a fallback transport protocol for encrypted Room
5004 over
audio and video if UDP cannot be used. Devices
TCP

For a list of destination IP subnets refer to the section "IP subnets Video
for Webex media services". Mesh
Nodes

Optional

SRTP Port 33434 is used for encrypted media if port 5004 is blocked by
Webex
over your firewall.
App
UDP
33434 (2) Note that a TCP socket on port 33434 will be established, but
Webex
SRTP only used if connections failover TCP and UDP on port 5004 and
Room
over UDP on port 33434. (2)
Devices
TCP
For a list of destination IP subnets refer to the section "IP subnets
for Webex media services".

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Webex Services - Port Numbers and Protocols

Devices
Destination using
Protocol Description
Port this
rule

Used as a fallback transport protocol for encrypted audio, video

Webex
and content sharing if UDP and TCP cannot be used.
App (3)
SRTP
443 (2) Media over TLS is not recommended in production environments
over TLS Webex
Room
For a list of destination IP subnets refer to the section "IP subnets
Devices
for Webex media services".

(1) If you are using NTP and DNS services within your enterprise network, then ports 53 and 123 do not
need to be opened through your firewall.
(2) The recommendation to open your firewall for encrypted media traffic over UDP/TCP on port 33434
has been deprecated. However, Webex will still probe and use this port if port 5004 is not open.
(3) The Webex Web-based app and Webex SDK do not support media over TLS.

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