Operator’s Manual

Frozen Beverage Granita Machines

Thank you for purchasing this Vollrath equipment. Before operating
the equipment, read and familiarize yourself with the following
operating and safety instructions. SAVE THESE INSTRUCTIONS
FOR FUTURE REFERENCE. Save the original box and packaging.
Use this packaging to ship the equipment if repairs are needed.

SAFETY PRECAUTIONS
To ensure safe operation, read the following statements and
understand their meaning. This manual contains safety precautions
which are explained below. Please read carefully.

WARNING
Warning is used to indicate the presence of a hazard that will or can
cause severe personal injury or death.

CAUTION
Caution is used to indicate the presence of a hazard that will or can
cause minor or major personal injury if the caution is ignored. Item No. Model Description
One 6-Liter Bowl Frozen Beverage
VCBA118-37 VCBA118
NOTICE:Notice is used to note information that is important but Granita Machine
not hazard-related. Two 6-Liter Bowl Frozen Beverage
VCBA128-37 VCBA128 Granita Machine
To reduce risk of injury or damage to the equipment Three 6-Liter Bowl Frozen Beverage
VCBA168-37 VCBA168
• Plug only into grounded electrical outlets that match the voltage on Granita Machine
the rating label. One 10-Liter Bowl Frozen Beverage
VCBF118-37 VCBF118
• Do not use extension cords to connect the this equipment. Granita Machine
• Use this equipment in a flat, level position. Two 10-Liter Bowl Frozen Beverage
VCBF128-37 VCBF128
• Unplug equipment before cleaning or moving. Granita Machine
• Unplug when not in use. Three 10-Liter Bowl Frozen Beverage
VCBF168-37 VCBF168
• Keep equipment and power cord away from open flames, electric Granita Machine
burners or excessive heat.
• Do not operate unattended. Table of Contents
• Closely supervise equipment operating in public areas and/or
Installation................................................................... page 2
around children.
Before First Use ......................................................... page 2
• Do not operate if equipment has been damaged or is
malfunctioning. Operation .................................................................... page 3
• Use the equipment with the indicated liquids only. Clean the Machine ..................................................... page 4
• Do not use this machine to dispense dangerous or toxic liquids. Disassemble the Machine .......................................... page 5
• Do not operate this equipment with a damaged cord or plug. Assemble the Machine ............................................... page 6
Routine Maintenance ................................................. page 7
Troubleshooting ......................................................... page 7

FUNCTION AND PURPOSE

CLEARANCE AND ENVIRONMENT REQUIREMENTS
The Vollrath Frozen Beverage Granita machines are designed to chill,
freeze and serve cold and frozen beverages including slushes, milk- For the machine to operate correctly, ambient temperature must be
based, smoothies, granitas and frozen cocktails in indoor commercial between 41° and 89°F (5° and 31° C).
food operations. They are not intended for outdoor, household, Indoor use only.
industrial or laboratory use.
Allow a minimum clearance of at least 6" (15.2 cm) on all sides of the
machine so as not to impede the flow of cooling air.

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© 2018 The Vollrath Company L.L.C. Part No. 351424-1 en 4/23/18
INSTALLATION BEFORE FIRST USE
NOTICE:Do not lay the machine on its side or back. Before use, the machine must be disassembled, cleaned and sanitized.
NOTICE:Do not lift the machine by the tank, auger, or handles. 1. Disassemble the machine. See page 5
Only lift by grasping the bottom of the machine.
2. Clean and sanitize the components. See page 4.
NOTICE:The machine must sit in the upright position for 24
hours before turning it on. This will allow the oil in the 3. Re-assemble and lubricate the components. See page 6.
compressor to settle into place following shipping. 4. Sanitize the machine. See page 3.
1. Remove the machine from the packaging, which you should keep
in case it is needed in the future.
2. Check that the machine has not been damaged during transport. If
it has, make a report to the carrier immediately.
3. Position the machine on a countertop capable of supporting the
weight, even at full load.

FEATURES AND CONTROLS

The machine is equipped with a power switch and a light switch. In

addition, each bowl is individually operated by a Cold Drink/Granita
switch. It is possible to dispense both cold drinks and Granita from
one machine.
When a bowl is in Cold Drink mode the beverage temperature is
controlled by the corresponding temperature control knob.
When a bowl is in Granita mode the mix consistency is controlled by
the corresponding adjustment screw. See “Adjustments” on page 4. K I K J I H
D
H Master Power Switch
0 position Power is turned OFF to all functions.
E I position Power is turned ON to all functions and the
F other switches are enabled. The fan motor
C runs.
G
I Bowl Cold Drink / Granita Switch
B
I position Cold Drink Mode. Auger and refrigeration
ON.
0 position Auger and refrigeration OFF.
II position Granita Mode. Auger and refrigeration ON.
J Light Switch
I position ON
A 0 position OFF
K Temperature Control Knob
Turn clockwise to decrease temperature.
Turn counterclockwise to increase temperature.

A Control Panel
B Condensation Ring
C Spigot Assembly
D Lights
E Auger
F Evaporator Cylinder
G Outer Magnetic Rotor Assembly

2 Frozen Beverage Granita Machines Operator’s Manual

OPERATION

Sanitize the Machine Add Mix

NOTICE:Do not operate the machine unless all panels are
secured with screws.
NOTICE:The United States Department of Agriculture and the
Food and Drug Administration requires that all cleaning NOTICE:Do not put objects or fingers in panel louvers or spigot
and sanitizing solutions used with food processing outlet.
equipment be certified for this use. NOTICE:Do not remove bowls, augers, or panels for cleaning or
NOTICE:Refer to local sanitary regulations for applicable codes routine maintenance unless the machine is disconnected
and recommended sanitizing products and procedures. from its power source.
The frequency of sanitizing must comply with local NOTICE:The cover must be on the machine when the auger is in
health regulations. motion.
Sanitizing must be done after the machine is cleaned and just before 1. Remove the top cover from the bowl, press the lock button and
the machine is filled with mix. Sanitizing the night before is not slide the cover toward the front of the bowl. If there is a safety lock
effective. However, you should always clean the machine and parts for the cover, turn the key counterclockwise to unlock.
after using it.
2. Fill the bowl with the desired product. Maximum liquid mix is:
1. Read the instructions for Stera-Sheen® Green Label Sanitizer or • 6 Liter bowls: 1.5 gallons (5.7 liters)
equivalent product for creating a 100 ppm strength solution.
• 10 liter bowls: 2.5 gallons (9.4 liters)
2. Mix the sanitizer in quantities of no less than 2 gallons (7.6 liters)
of warm, approximately 90° to 110°F (32° to 43°C) water.
3. Check the strength of the sanitizing solution. Use a chlorine test
strip and color chart to make sure the solution has 100 ppm. Refrigerate
4. Pour the solution into the bowl(s). 1. Set the power switch to the I position.
5. Using a suitable brush, wipe the solution onto all parts above the 2. Set the Soft Drink/Granita switches as follows:
level of the solution and on the underside of the cover. • Cold Drinks set to I position
6. Install the cover. • Granita set to II position
7. Position the Cold Drink/Granita switch to I (Cold Drink). 3. Set the light switch to the I position.
8. Operate the machine for about five minutes.
9. After five minutes, place a container under the spigot. Open the
spigot to drain the sanitizing solution. Do not discard the solution. Serve
10.Use a new test strip to test the solution. A reading of 100 ppm or Monitor product for desired temperature or consistency. Product is
more is acceptable. If the reading is less than 100 ppm, sanitize the ready to serve when it reaches temperature or desired consistency.
machine again.
Tips
NOTICE:If the reading is less than 100 ppm after sanitizing
the second time, disassemble and wash the machine The length of time before a product is ready to serve is affected by
again. many variables, such as ambient temperature, initial mix temperature,
sugar content (Brix level), and the consistency setting.
To shorten recovery time and increase productivity:
Mix and Recipe Guidelines • Pre-chill the product to be used in the machine.
NOTICE:Amount of Sugar • Refill the bowl after the product level drops below the halfway
The sugar level of the mix or recipe must be between 13- point of the evaporator cylinder.
17%. Mixes with sugar levels outside of this range will NOTICE:Do not overfill the bowl. Fill only to up to the max fill
not freeze properly. Less than 12%, the machine may line.
over-freeze the mix. Greater than 18%, the machine will
have difficulty freezing the mix.
NOTICE:Custom Recipes
When using a custom recipe instead of a commercial Store Product Overnight in the Machine
mix, Vollrath strongly recommends using a Prepared product can be stored overnight in the machine.
refractometer to measure the sugar content.
NOTICE:Alcohol Ingredients 1. Leave the Main Power switch set to I (ON).
Alcohol is an anti-freeze. Replace NO more than ¼ of the 2. Position the Cold Drink/Granita switch to I (Cold Drink). This will
water required in the recipe with alcohol. keep refrigeration on and turn the augers, which will keep the
• If using liquid or powder bases, specially prepared for granita, product at a safe temperature for food storage and preserve product
follow the manufacturer's instructions carefully. quality and prevent it from freezing.
• If using natural products to prepare granita (for example lemon 3. To return the product to Granita mode: One hour before serving
juice, orange juice or coffee), dissolve 3.5 - 7 ounces of sugar in time, position the Cold Drink/Granita switch to II (Granita Mode)
each quart of product. to return the product to desired consistency.
• If using freeze-dried bases to be diluted with milk or water, prepare
the product in a separate bowl and only pour it into the machine
bowls after making sure that it is homogeneous and that the powder
is well dissolved.

Frozen Beverage Granita Machines Operator’s Manual 3

OPERATION (CONTINUED) CLEAN THE MACHINE
NOTICE:Local and state health codes dictate the procedure
Adjustments required. Some health codes require a four-sink process
Granita consistency adjustment (pre-wash, wash, rinse, sanitize, and air-dry), while
other codes require a three-sink process (without the
To change the consistency, use a standard screwdriver to turn the pre-wash step). The following procedure is a general
adjustment screw located on the each bowl as follows: guideline only. Consult your local and state health codes
• Thicker product: Turn screw clockwise; the indicator moves for procedures required in your location.
toward Max. NOTICE:Hand wash only. Do not wash any components in the
• Thinner product: Turn screw counter-clockwise; the indicator dishwasher.
moves toward Min. NOTICE:Do not use excessive amounts of water around the
electrical components. This could cause electric shocks
or damage to the machine.
NOTICE:Do not use abrasive materials, scratching cleansers or
scouring pads. Use only products designed for use with
plastic.

Empty and Clean the Bowl

1. Set the Main Power switch to the I position.
2. Set the Cold Drink/Granita switch(es) to the I position (Cold
Drink).
3. Remove the condensation ring, located under the spigot.
4. Wait a few minutes for the product to thaw slightly.
5. Place a bucket under the spigot and open the spigot to drain the
product from the bowl.
6. Set the Main Power switch to the 0 (OFF) position.
7. Fill the bowl with cool tap water.
Tip: Use a Stera-Sheen® Green Label Sanitizer solution, prepared
according to the manufactures’ instructions, to improve ease of
cleaning the parts.
8. Place the cover on the machine.
9. Set the Main Power switch to the I position.
10.Set the Cold Drink/Granita switch(es) to the I position (Cold
Drink). Allow the auger to turn for 30 seconds.
11.Drain the bowl.
12.Set the Main Power switch to the 0 (OFF) position.
Cold Drink temperature adjustment 13.Remove the components. See “Disassemble the Machine” on
page 5.
Note: Beverage temperature control is only available when the Cold
Drink/Granita switch is set to the I (Cold Drink) position. 14.Wash the evaporator cylinder using a soft brush.
To adjust, turn the temperature control knob for each bowl as follows:
Clean and Sanitize the Components
• Decrease temperature: turn clockwise
• Increase temperature: turn counter-clockwise 1. Disassemble the machine. See “Disassemble the Machine” on
page 5.
2. Wash the parts shown below in warm, 90° to 110°F (32°C to 43°C)
mild detergent water.

3. Rinse the parts with clean 90° to 110°F (32°C to 43°C) water.
4. Place the parts shown below in a sanitizing solution for at least one
minute.

5. Remove the parts from the solution and let them air dry completely.
Do not remove the sanitizer from the parts.

4 Frozen Beverage Granita Machines Operator’s Manual

DISASSEMBLE THE MACHINE

1. To remove the cover of the bowl, press the top lock button and 4. Remove the gasket from its housing.
slide the cover towards the front of the bowl. If there is a safety
lock for the cover, turn the key counterclockwise to unlock.

5. Remove the spigot pin and pull the spigot assembly upward.

2. Push the lever upwards and then remove the bowl.

6. Remove the drip tray and empty it.

3. Remove the auger by sliding it off of the evaporator cylinder. Then

remove the outer magnet rotor assembly.

7. Remove the condensation ring from the bowl.

Frozen Beverage Granita Machines Operator’s Manual 5

ASSEMBLE THE MACHINE

NOTICE:Total Blend sanitary lubricant, or equivalent must be 5. Reassemble the magnetic rotor assembly and then the auger.
used when lubrication of parts is specified. Total Blend
can be used to lubricate parts and also as a spline
lubricant. Do not use more than one packet of Total
Blend per machine.
NOTICE:The United States Department of Agriculture and the
Food and Drug Administration require that lubricants
used on food processing equipment be certified for this
use. Use lubricants only in accordance with the
manufacturer’s instructions.
Clean, sanitize and allow all parts to air dry before assembling.

1. Slide the drip tray into place.

2. Lubricate the spigot piston, the magnetic rotor assembly, and the
point of the auger. Use Total Blend or other food grade sanitary
lubricant.
6 Liter Bowls

6. Replace the bowl by pushing it towards the back wall, making sure
it fits properly onto the gasket. The locking lever will be lowered
until it rests on the drip tray surface.

10 Liter Bowls

3. Reassemble the spigot on the bowl in reverse order. See page 5.

4. Replace the bowl gasket. The rim with the greater diameter must be
rested on the rear wall.

6 Frozen Beverage Granita Machines Operator’s Manual

ROUTINE MAINTENANCE

Every day Annually

Inspect the machine and check for leaks of product from the gaskets. Inspect the louvers for dust and debris. Use a soft cloth to remove
If you notice leaks, see the Troubleshooting section of this manual. debris and dust.

Every month
Remove the dust from the condenser filter at the back of the machine.

CAUTION
Sharp Edges and Corners
Condenser fins are sharp.

TROUBLESHOOTING

Problem Might be Caused By Course of Action

Position the Cold Drink/Granita switch to I (Cold Drink
The auger may be seized because product Mode). Allow product to thaw. Mix ingredients may need to
Intermittent dull noise. may have over-frozen. be adjusted to prevent over-freezing. See “Add Mix” on
page 3.

Machine does not have enough clearance or the environment is

It takes too long for product to be Airflow is blocked. not correct. See “Clearance and Environment Requirements”
ready to serve. on page 1.

Condenser filter may be dirty. Check that the filter located behind the rear panel is clean.
Verify the machine is assembled correctly. See “Assemble the
The machine may not be properly assem- Machine” on page 6.
bled.
Product is leaking from the machine.
Gaskets may need to be lubricated. Lubricate the gaskets.
Gaskets may be worn or damaged. Replace the gaskets.
Cool the environment or relocate the machine.
Ambient temperature is too warm or
Condensation on the bowl(s). Order the double-wall bowl option. Contact your local Voll-
humidity is too high.
rath representative or consult Vollrath.com.

Frozen Beverage Granita Machines Operator’s Manual 7

 SERVICE AND REPAIR

Serviceable parts are available via the White Glove Network.

To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to
The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
When contacting the White Glove Network, please be ready with the item number, model number (if applicable), serial number, and proof of
purchase showing the date the unit was purchased.

WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.

This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a
written warranty to purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically
described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt.
Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair
will not be covered under warranty.
For complete warranty information, product registration and new product announcement, visit www.vollrath.com.

The Vollrath Company, L.L.C. Technical Service Information

1236 North 18th Street
Sheboygan, WI 53081-3201 U.S.A. Every machine includes White Glove Service. One call
Main Tel: 800.624.2051 or 920.457.4851 does it all – customer service, technical service, parts or
warranty information, installation, startup, sales, on-site
Main Fax: 800.752.5620 or 920.459.6573
service dispatch and much more. Available 24 hours a day,
Customer Service: 800.628.0830 seven days a week year-round.
www.vollrath.com Canada Customer Service: 800.695.8560 800-319-9549 (U.S. Toll Free)
920-894-2293 (Outside the U.S.)

©
2018 The Vollrath Company L.L.C. Part No. 351424-1 en 4/23/18