Troubleshooting Quiz 3
Troubleshooting Quiz 3
1. CORRUPTED FILES
Problems:
Files can become corrupt by not correctly shutting down your computer, power surges,
using malware-infected programs, or accidentally closing programs while they are
running. Corrupted files not only can cause you to loose data, but they can prevent your
from accessing parts of your data and parts your computer entirely.
2. MANUFACTURING DEFECT
Problems:
If the computer doesn’t recognize a hard drive on your computer or if your computer
fails when booting, you could have a manufacturing defect on your hard disk.
This usually occurs when a hard drive disk is packaged and sold by the manufacturer
without being tested so the errors are overlooked.
3. OVERHEATING
Problems:
If your fan is too slow or not moving at all, you computer is not being well ventilated and
can easily overheat. Overheating can cause damage to your hard drive and other
internal mechanisms of your computer.
If your computer is making an internal clicking noise, this can also be a sign of
overheating.
4. VIRUS OR MALWARE
Problems:
So a virus has infected your computer.
Don’t open links or emails if you don’t know where they’re from or if you’re not sure of
the credibility of the source. Same principle applies to item you download.
Symptoms of virus issues can be things like strange pop ups, your internet tabs or links
being redirected at random, digital lags, glitches, or freezing, or even total shut down of
your computer.
5. HUMAN ERROR
Problems:
Human hard drive error include things like installing the wrong file OS, moving crucial
file locations, or even altering your system’s registry settings.
5. HARD DRIVE NOT FOUND