Learner Guide Inservice
Learner Guide Inservice
1. Welcome 4
1.1. Purpose and overview of the learner guide 4
1.2. Description of Criteria of the qualification 4
1.3. Diploma Critical Cross Field Outcomes 4
1.4. Work Intergrated Learning Outcomes (EXEI101 & EXEI102) 5
1.5. Purpose and overview of the study guide 6
1.6. Department of Industrial Engineering (Mission & Vision statements) 7
1.7. What is Industrial Engineering 7
1.8. What do Industrial Engineers do 7
1.9. What is Work Integrated Learning (WIL) 8
2. Experiential Learning 8
3. WIL Procedures for the Learner 10
3.1. Registration and submission of portfolios (as per Departmental Handbook) 10
3.2. Changing employers, sections or departments within an organisation 12
3.3. Responsibilities of the learner 12
5. Assessment Criteria 15
5.1. Assessment Strategies 15
5.2. Moderation of WIL 15
5.3. The WIL Training Portfolio 15
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Appendix Listing:
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1. Welcome
Welcome to the practical training component of your curriculum (Refer Appendix 1).
After studying what is required of you from a theoretical perspective, this is an
opportunity for you to now apply what you have learnt thus far to the work environment.
The Department wishes you all the best in completing this aspect of the curriculum.
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8. contributing to the full personal development of each learner and the social and
economic development of the society at large, effectively;
a. participating as responsible citizens in the life of local, national and global
communities;
b. being culturally and aesthetically sensitive across a range of social contexts;
c. exploring education and career opportunities; and
d. developing entrepreneurial opportunities
At the end of the student’s respective training period, the student must, through a portfolio
of evidence show progress to the achievement of the outcomes outlined below
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1.4.2. Outcomes: Work Integrated Learning (P2) (EXEI 201)
After completion of EXEI201, a student should be able to:
1. Have the ability to carry out well defined projects as designated by his/her mentor
The projects should cover the areas mentioned under point 3 above
2. Demonstrate that he/she is able to plan, execute, analyse and control a project or
projects.
3. Demonstrate that he/she is able to collect, quantify, analyse and report on data in a
meaningful and presentable manner
4. Demonstrate that he/she is able to lead a team on a well defined project and oversee
the implementation of the project
5. Demonstrate an ability to be able to carry out an oral/written presentation to
management at various levels.
Note: It is essential that the student is able to demonstrate achievement of the above
outcomes (at each respective stage of registration) through the development and
submission of a written portfolio.
The purpose of this learner guide is to illustrate to the learner and his/her employer what
the Department’s expectations are whilst the learner is completing the Work integrated
Learning (WIL) component of his/her curriculum. The learner guide also contains a brief
explanation of the learning outcomes, assessment criteria and assessment strategies
adopted by the Department. It is advised that after reading the guide, if the
learner/employer is still uncertain of any aspect or requirement of the WIL component they
should contact the Department or co-ordinator for further assistance.
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1.6. Department of Industrial Engineering – Mission & Vision
Vision
To be a strategic partner that communicates progressive knowledge of organized human
activities and socio-technical systems.
Mission
Our mission is to:
• Strengthen partnership with relevant stakeholders
Industrial Engineering draws upon specialized knowledge and skills in the mathematical,
physical, behavioural, economic and management sciences, and fuses with the principles
and methods of engineering analysis and design, to find optimal and practical solutions.
They contribute to the success and prosperity of an industrial undertaking, thereby making
a fundamental contribution to the creation of wealth.
There are a number of things industrial engineers do in their work which would include
making processes more efficient, making products more manufacturable and consistent in
their quality, and to increase productivity. An industrial engineer specialises in designing
new systems and improving current systems for the optimal use of resources (including
labour) to the financial benefit of any organization.
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The industrial engineer must ensure that the design elements of the project are compatible
and that the capital, plant, labour, and raw materials are optimally employed so that,
consequently, the project is feasible and economically viable.
You, as an industrial engineer, will, therefore, co-ordinate a variety of disciplines and your
work and experience will extend across the entire spectrum of the enterprise's activities.
Some qualifications are being designed to incorporate periods of required work that
integrate with classroom study. This is called Work Integrated Learning. Where Work
Integrated Learning (WIL) is a structured part of a qualification the volume of learning
allocated to WIL should be appropriate to the purpose of the qualification. All WIL offering
programmes must be structured, properly supervised and assessed accordingly. (HEQF
2006)
WIL is also directed at the attainment of professional or occupational learning outcomes.
WIL is not exclusively experiential learning but includes a continuum of learning that is
curriculum driven and is therefore designed and executed at the required NQF levels of
the qualification.
Examples would include combinations and integrated aspects of theoretical learning,
problem based learning, project-based learning and experiential learning.
EL
At this stage of your study, Work Integrated Learning training is your first exposure to the
working world. You will be expected to perform your best, but in a relatively controlled
environment and with the coaching of a mentor (employer) and a University of Technology
lecturer. The experiential training period will also give you the opportunity to build
confidence in your own abilities and to build the employers'/lecturer’s confidence in your
abilities to perform excellently.
During this time you will also develop an appreciation of the meaning of work and its
impact on your studies, Industry and those performing it. You must thus develop empathy
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for the workers who will later have to perform the tasks that you have designed and also
recognise the wider impact of your recommendation on the organisation as a whole.
This period of training offers many challenges that you are expected to tackle
professionally and with integrity. This is a journey of discovery, as you venture forth in
applying your knowledge to the practical working environment.
The employer must be accredited by the University for the purposes of work integrated
learning. A work integrated learning agreement creates a separate contract between the
“employer” and the student/candidate.
Students are advised to contact the Department of Co-Operative Education to submit their
CVs. If the student finds employment on his/her own the it is compulsory for that student to
contact the Co-operative Department and confirm if that company is accredited with DUT.
The student must maintain a portfolio outlining the experience gained through the work
integrated learning component for each level.
Outlined below is the procedure that would need to be followed by the learner
(1) Student must register for their WIL Modules (P1 or P2), within one month after
commencing their training. When registering the student must complete a DUT EL 2
form, obtainable from the Department and must ensure that the form is returned to the
Department completed with all the necessary details pertaining to their training.
(2) The student is required to furnish proof of employment from the company where
he/she is doing their training. If the student has enrolled into a Learner ship or a
specialized training program offered by the company or a SETA accredited institution,
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the student needs to verify that the content being taught or experience gathered is in
line with the field of Industrial Engineering. It is preferable that the student contact the
Department prior to enrolling into such a program.
(3) It is recommended that the student submit a draft project report, completed in
accordance to the guidelines given by the Department, within three months from the
date of commencement for their training
(4) The first draft of the final training portfolio (hardcopy) must be submitted by the student
2 (two) weeks before the end of their training period
(5) The student must ensure that they receive a letter from the Department confirming
receipt of the portfolio
(6) The portfolio would then be assessed according to the assessment criteria (Refer
Appendix 2), outlined by the Department, and the student would be informed of the
necessary corrections that would be required (if any). This process would take 3
(three) weeks to complete. If longer then the student will be informed by the
Department as to when they could expect feedback on their portfolios.
(7) The student has a period of 2 (two) weeks thereafter to complete the necessary
changes and to re-submit the final portfolio. The student is also required to submit the
draft copy where the changes and/or recommendations were made by the Department
as well.
(8) Thereafter the portfolio would be re-assessed by the Department and if approved, the
student would be duly informed.
(9) If there is to be any deviation from the above process and timelines, documented
evidence in the form of written correspondence, must be submitted to the HOD for
approval.
(10) If the student defaults in keeping to the above procedure without written consent from
the Department, they would be required to re-register that part of their training module
(P1 & P2).
Note: Students with outstanding fees are still eligible to register for their WIL modules.
Arrangements need to be made with the Finance Department regarding the outstanding
fees and the Department WIL co-ordinator/HOD needs to be informed.
Once a student completed all the subjects and work integrated learning components, the
student must apply for graduation by completing the application for graduation form
(obtainable from the Department or Faculty Office).
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Diploma shall be awarded only on successful completion of all the subjects and the
work integrated learning component.
When a student changes his/her employer or relocates to another branch within the
organisation the learner must:
(1) Notify the Department in writing by completing the relevant form (obtainable from the
Department) form within 1 working week of the change occurring.
(2) Ensure that he/she abides by the necessary conditions of his/her employment contract
(i.e. resign as per the conditions outlined in the employment contract). Complaints by
employers regarding student conduct in this regard would not be treated lightly as it
could affect future placement opportunities for students in the system.
(3) Ensure that the previous employer/manager has signed the WIL report pertaining to
that particular period of employment
(4) Comply with item (2) of the registration procedure (section 3.1.)
Failure to comply with the above may result in the learner not appearing correctly on the
Department’s data base and therefore, would not be visited by the Supervisor.
Students to please note that any compaints from employers would be throughly
investigated and could result in disciplinary action against the student.Students are to be
fully aware that whilst engaged in P1 and P2, they still represent the university and as
such have to abide by the codes of conduct.
To ensure that he/she complies with all the guidelines as outlined in this learner guide
To ensure that he/she complies with all the rules, regulations and codes of conduct as
required by Department, DUT and the employer.
To provide meaningful feedback to the Department on the WIL training program
To ensure that the learning program undertaken complies with the requirements from
the Department in terms of outcomes for WIL (section 1.4).
To ensure that he/she is aware that at all time they represent the integrity of the
University at the workplace.
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4. WIL Procedures and Guidelines for the Employer
4.1. Introduction
The relationship between DUT and the employer is a value adding partnership where each
partner strives to add value to the economy at large by contributing positively to the growth
of learners. This value adding process should serve to produce productive and skilled
learners that can contribute positively to the economy at large.
To ensure that the learner has registered with the University for their WIL
components i.e. P1 or P2
To ensure that the learner complies with the guidelines for their WIL components as
specified in this learner guide.
To offer the learner the appropriate form of training and guidance so as to develop
the learners skill and competence in the field of Industrial Engineering
To mentor and supervise the learners’ progression at the work place so as to meet
the outcomes as specified in this learner guide.
To evaluate the learners performance in the work place and to provide meaningful
feedback to the learner and University so as to improve the learners competence in
the field of Industrial Engineering.
When a training program is being offered to the students, it is at the discretion of the
employer, with limited interventions by the Department of Industrial Engineering, that the
employer is requested to bear the following points in mind:
By employing the student for the purposes of WIL (in-service training/experiential
learning) the employer is committing itself to the co-operative education programme
being offered by this institution.
As the nature and type of training that the learner is going to receive will vary
depending on company resources, the employer is urged to verify the training
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program with the Department of Industrial Engineering in order to ensure that the
learner receives the appropriate form of training as required by the curriculum.
Although this may not be possible at all times, the employer is urged to ensure that
the respective mentor/supervisor is qualified in the same field as that of the learner.
Should this not be the case then the mentor/supervisor is urged to contact the
Department should they have any queries with regards to the nature of the training
the learner should be undertaking.
For a learner registering for P1, who has not had any previous exposure to the
working environment, it is recommended that the employer introduce an
introductory/ induction module into their training program to orientate the learner to
the working environment. Areas that can be covered could include an overview of
the codes of conduct that needs to be adhered to, relationships with fellow workers,
supervisors etc., health and safety aspects etc.
It is also recommended that, in the P1 part of the training program,
supervisors/mentors have regular meetings with the learner to discuss work done
and any problems that the learner may be experiencing at the workplace. The
frequency of these meetings can be reduced as the learner becomes more
accustomed to the work environment.
It is important that all staff that would be in contact with these students, be advised
as to the status of the learner as they would also have a role in guiding the learner.
Mentors/supervisors should note that the degree of difficulty of tasks allocated
should gradually progress from being well clear (P1) to being unstructured and
unformulated (P2)
Employers are encouraged to enrol learners for courses and seminars. This training
should ensure that the learner be better equipped to function effectively and
productively in the workplace.
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5. Assessment criteria
In order to assess the achievement of outcomes outlined in the section 1.4, the following
assessment strategies have been adopted.
The department will undertake a Workplace Accreditation of the company preferably
prior to the actual placement of the student.
The learner will submit a detailed documented portfolio (for academic evaluation) of his
work experience and how it relates to the the field of Industrial Engineering. This would
be assessed through the means of an assessment rubric.
A visit by a representative from the Department of Industrial Engineering at least once
per registration to oversee the appropriateness of the training being received by the
learner, adherence to the learner guidelines and to monitor the learner’s progress.
All work submitted by students registered for EXEI201 will be externally moderated in
keeping with the current practice of externally moderating all exit level subjects. A suitable
moderator will be appointed by the Department of Industrial Engineering.
At the end of the specified registration period the learner is required to submit to the
department (within the month after the end of the inservice period) a detailed portfolio of
evidence. The suggested structure of the portfolio is given in Section 6.1. Learner’s are to
note that this is a suggested structure and deviations will be allowed with permission from
the department. It is imperative that the work submitted by the learner must be a true
relection of his/her own contribution of the work undertaken during the period of training.
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6.1. Suggested Structure of the WIL training portfolio
The project reports should not exceed 450 words in length (per report) unless absolutly
necessary.
The projects must be of a nature that is representative of the engineering work
undertaken by the learner illustrating the learner’s ability to meet the outcomes as
specified in section 1.4. relevant to the period of training registered (P1 or P2)
Each report submitted should reflect the extent of the learner’s contribution to the
engineering process such as conceptualisation, design, analysis, manufacturing,
implementation etc.
The report must be set out in a way that clearly shows how engineering knowledge was
applied to the problem at hand. The following is a suggested guideline as to the
structure of each report with the learner choosing the appropriate headings as
applicable (Refer Appendix 4 for a more detailed breakdown) :
o Objective / Scope
o Team members
o Duration
o Methodology
o Analysis
o Conclusion / Recommendation / Summary
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APPENDIX 1: Industrial Engineering Curriculum
SEMESTER 1 SEMESTER 2
Subject Subject Description Subject Subject Description
Code Code
COSK101 Communication Skills 1 EWOR103 Engineering Work Study 1
CPSK101 Computer Skills 1 QTES101 Qualitative Techniques 1
MATH101 Mathematics 1 MATH201 Mathematics 2
MECH101 Mechanics 1 PEIN102 Production Engineering 1
MEDR101 Mechanical Eng. Drawing 1 CADN102 Computer Aided Draughting 1
MMEN102 Mechanical Manufacturing Eng 1 MMEN202 Mechanical Manufacturing Eng 2
ETEC101 Electrotechnology 1
SEMESTER 3 SEMESTER 4
Subject Subject Description Subject Subject Description
Code Code
EWOR203 Engineering Work Study 2 EWOR302 Engineering Work Study 3
COST201 Costing 2 INDA303 Industrial Accounting 3
MATH301 Mathematics 3 OPRS303 Operational Research 3
PEIN202 Production Engineering 2 AUMA301 Automation 3
FLYH201 Facilities Layout & Material Handling 2 QASS201 Quality Assurance 2
MREL201 Manufacturing Relations 2 ILEA301 Industrial Leadership 3
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APPENDIX 2 : WIL Assessment Rubric
Using the assessment rubric provided (Appendix 2) rate each of the assessment critera listed
below:
Has the learner demonstrated through the evidence contained within his/her
If No to the above: Please document (in the section below) what the learner needs to
undertake in order for him/her to meet the requirements for the level of inservice training
registered for.
Detailed Description of work carried out for the month stated above:
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Specific skills and competencies gained during the month of training:
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APPENDIX 4: Project Report Structure
Scope
A brief background surrounding the initiation of the project
Objective
What type of project are you involved in and the reason or reasons for doing this
project. Objectives should be brief and preferably in point form. It is important to
note that there should be a direct link between the objectives outlined at the start of
the report and the conclusions / recommendation / summary thereafter
Team Members
Are there other people involved in this project? How are they involved?
Use of an organogram is preferable, and the reporting structure must be shown
Duration
How much time did you spend on this project? You may be involved in more than
one project at a time. Specify the start date, end date and the actual time that you
have spent spent on project. As there are ongoing projects and projects that exceed
the time spent on WIL, the learner is quantify the time that they have spent
contributing to the project
Methodology
This section documents the method followed in achieving the objectives of the
project. E.g.
Visual observation of the production line
Interview with the workers
Time and method study
It is important to note that the structure of the methodology will form the structure
to the analysis section of the project report
Analysis
Using the methodology as a guideline for the structure under this heading, show
how the problem was analysed, data collected and quantified. Tables, graphs and
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figures shown for illustrative purposes must be labelled individually. Subsequent
discussions must be relevant to the sub headings, tables, graphs and figures. The
discussions under this heading must be methodical, relevant and self explanatory
to the reader.
Summary
From your analysis what are your findings. Summarise your findings, make
conclusions / recommendations supported by your analysis and factual findings.
Conclusions
All conclusions derived must be relevant to the discussions undertaken under the
Analysis heading. Statements made must be substantiated. The learner is advised
to refrain from making arbitrary statements with no relevance to the project.
Conclusions must have a direct link to the stated objectives
Recommendations
Depending on what the project objectives were, the learner can make suggestions
on how to improve the process. All recommendations must be substantiated to a
certain degree under the Analysis heading. Recommendations made must be within
reason and applicable to the problem at hand.
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APPENDIX 5:
Training complete
date
Company Details:
Company Name:
Supervisor / Mentor Contact Tel: (Cell)
First Name:
Supervisor / Mentor Contact Tel: (Office)
Surname:
Supervisor / Mentor Company Stamp:
Designation:
Supervisor / Mentor
ECSA Registration
No. (if applicable)
Date of receipt :
Departmental Sign:
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APPENDIX 6: Portfolio Declaration Page
Mentor’s Declaration:
__________________ _________________
Mentor’s Signature Date
Learner’s Declaration:
__________________ _________________
Student’s Signature Date
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APPENDIX 7: Overall Summary of WIL Training
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APPENDIX 8: Nomenclature
AI - Artificial Intelligence
ANN - Artificial Neural Network
AVI - Automated Visual Inspection
3D - Three Dimensional
2D - Two Dimensional
NN - Neural Networks
QC - Quality Control
SQC - Statistical Quality Control
SPC - Statistical Process Control
MV - Machine Vision
2D - Two Dimensional
CPU - Central Processing Unit
JPEG - Joint Photographic Experts Group
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APPENDIX 9: Learners Evaluation of WIL and the Workplace
If the student has changed organisations during the registered period, then a
separate form is required for each organisation.
Company Name:
Supervisor / Mentor Contact Tel: (Cell)
First Name:
Supervisor / Mentor Contact Tel: (Office)
Surname:
Supervisor / Mentor Department:
Designation
For each of the area outlined below, please use the following rating scale in
assessing the training program being offered by the company
1 – Does not meet expectations 2 – Below expectations
3 – Meets expectations 4 – Exceeds expectations
If the company scores a rating of 2 or below in any of the listed area’s under review,
please record comments/suggestions to assist the Department in improving the
training being offered by the company.
No. Specific Skills and Competencies Rating Comments
Did the company have an appropriate induction/orientation
1.
program, when you commenced training
Was the support / guidance / resources available adequate to
2.
enable you to achieve completion of your designated tasks.
Did the company offer you opportunities in furthering your
3.
knowledge in terms of training courses, seminars, workshops etc.
Were the problems that you experienced in the workplace
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Please provide a few comments on your overall work experience and what changes you
7. would like to see in the Industrial Engineering curriculum that would assist future students
in the practical environment
Lecturer’s Student’s
Signature: Signature:
Date:
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