ABB DCS Life - Cycle - Parts - Services by Family
ABB DCS Life - Cycle - Parts - Services by Family
ABB DCS Life - Cycle - Parts - Services by Family
SERVICE
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LifeCycle Parts Services
Trouble-free operation
As a world-leading engineering company, ABB is committed to
providing support and services to maximize its customers’ uptime.
ABB offers a comprehensive range of spare parts We also supply any size of application, from small
with short lead times, which helps minimize systems to SIL3-certified Safety Instrumented
downtime if a failure occurs. In addition, preventive Systems and Collaborative Process Automation
maintenance kits make it possible to plan Systems (CPAS) for an extended automation scope.
maintenance in advance. This maximizes availability
and increases maintenance performance. The services highlighted in this brochure cover the
following ABB Control Systems families:
Our LifeCycle Parts Services portfolio meets • System 800xA
customers’ needs to minimize costs and maximize • Freelance
the value of their investments in ABB equipment. • Advant Master
Whether you need to repair a broken part or • Advant OCS with MOD 300 Software
purchase a spare part, our services achieve • Satt
cost-efficient maintenance. • Symphony DCI System Six
• Symphony Harmony/INFI 90
ABB is highly qualified and provides a wide range • Symphony Melody
of technical knowledge and support. We ensure • Compact
that our customers receive the best possible return
on their assets throughout the entire product life
cycle.
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Service availability by system family
Service System 800xA Freelance Advant Master Advant MOD 300 Satt Symphony DCI System Six Symphony Harmony Symphony Melody
X= Available.
D I S T R I B U T E D C O N T R O L S Y S T E M S L I F E C YC L E PA R T S S E R V I C E S 3
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The product life cycle
Secured Return On Investment
Using the life cycle management model and the four-phase
life cycle plan.
> 10 years
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Services portfolio
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Online tools
Business Online - Web ordering tool Parts are arranged in a hierarchical structure that
ABB offers quick and easily-accessible web-based spans the entire product range – from equipment
information and order systems to facilitate spare level to a single spare part. Searching for a part is
part management. A comprehensive range of simple: just enter its type, part number or
products are available with more than 100,000 description.
spare parts and related Life Cycle Parts Services
for a wide assortment of equipment. In most cases, you can also verify your choice
by viewing a photograph of the part in question.
Through your web browser you can access key In addition, several sort and search functions
information, e.g. specific spare part availability, simplify the information management for you.
locate the equipment that utilizes the particular
spare part, and view technical details and photo- To get access, please contact your local ABB office.
graphs of most spare parts. You can make inquiries,
search for a spare part or place an order at your
convenience 24 hours a day.
6 D I S T R I B U T E D C O N T R O L S Y S T E M S L I F E C YC L E PA R T S S E R V I C E S
My Control System is a valuable source for Based on computer aided data collection from
maintenance information and for enhancement of the installed ABB control system, an analysis and
the control system and provides ready answers to evaluation is performed by an ABB Field Service
frequently asked questions, thus reducing the engineer. As a result, a System Fingerprint report
effort spent looking for information and shortening is then presented by ABB Field Service authorities.
software delivery times. All relevant ABB control
system information is in one place and just a Based on the life-cycle status of the individual
couple of mouse clicks away. A basic version of installed units and ABB Field Service Engineer's
My Control System (limited access) will be experience with the customer plant, an evaluation
provided to all ABB customers. will be conducted leading to a strategic hardware
maintenance plan.
ABB Care customers will enjoy premium access,
which includes features such as software In addition to the current lifecycle status of the
downloads, access to validated security updates installed devices, the System Lifecycle Fingerprint
and documentation already filtered for each report provides an easy to read table summary of
system. the forecast lifecycle for the installed devices, and
briefly summarizes key findings and recommended
ABB Care for Energy Industries actions, helping to avoid unwelcome failures and
ABB Care is a service contracting framework that production losses.
provides customizable service levels with
optional packages for all types of users in the
energy industries. It simplifies service delivery to
control costs, extend asset life and enhance
functionality for your automation and electrical
assets.
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Spare parts
Spare Parts Service For emergency cases, our personnel and partners
Spare parts are essential in maintaining a high are available 24 hours to provide immediate
system availability. The Spare Parts Services response to your emergency parts request and
supplies brand new certified ABB spare parts our global logistics network ensures the quickest
shipped within a day, increasing reliability and possible delivery.
leading to longer lifetime of your equipment.
Refurbished Parts Service
With our large stock of ABB spare parts for all For cases when new spares a no longer
of ABB’s different control systems, we offer quick manufactured or no longer available, or when
handling and shipping of your spare parts needs you need to acquire a spare part in the most cost-
through our 24 hours web-based ordering process. effective way.
The use of optimal means of transport results in
cost-effective and quick arrival of your spare The Refurbished Parts Service is a cost-effective
parts. alternative to purchasing new spare part modules.
Parts sold with this service are ‘as new’ parts,
Emergency Parts Service recovered and updated by ABB. What’s more, the have
For occasions when quickest possible delivery is the been tested to meet the original equipment
most important factor, we offer the Emergency specifications and the current component
Parts Service. standards.
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02 SattCon 05/OP45,
part of the Satt family.
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03 PM865K01, ABB
Ability™ System
800xA controller.
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01 02 03
8 D I S T R I B U T E D C O N T R O L S Y S T E M S L I F E C YC L E PA R T S S E R V I C E S
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Repair, exchange and testing
Our repair network provides repairs that meet Parts Test Service determines the status of parts,
original equipment specifications. Repair reports e.g. if they are functional and meet the original
are available. manufacturing specifications. Units that passes
the test are re-sealed with factory labels to pro-
Parts Exchange Service vide the best performance when placed in your
For when you wish to purchase a fully functional system.
spare in return for your broken unit.
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Parts management program,
upgrades and parts analysis
Preventive Maintenance Kits This is also the time at which the warranty period
Choose this program when you want to secure starts. The inventory Access™ Program is offered
continuing operation and know the calculated on request. Please contact you local ABB repre-
maintenance cost. sentative for further information.
inventory Access™ Program With the Parts StepUp service it’s possible to
Choose this program when you want to have replace hardware with newer and more powerful
spare parts located at or near your premises. versions, increasing reliability, lifetime and system
stability.
Our Parts Inventory Management program,
inventory Access™ (iAP), is a cost-effective alterna- Parts StepUp is a cost effective way of increasing
tive to purchasing parts inventory. It provides a the processing power of your system and replacing
customized spare parts inventory at or near your old hardware.
location yet owned and maintained by ABB.
Parts Root Cause Analysis Service
We take full responsibility for obsolescence, Choose this service to determine the root cause
depreciation, administration and inventory of failed hardware.
ownership costs until the parts are put into service.
When your hardware fails it’s sometimes most
A fixed monthly fee gives you the security of on-site important to determine the cause of the failure.
parts availability, while reducing the initial capital The Parts Root Analysis Service does just that –
expenditures for a spare parts inventory. Actual ABB’s experienced hardware design expert’s uses
purchase does not take place until the part is their unique knowledge combined with access to
taken out from the Inventory Access part stock. original design and test documentation to find
the root cause of the failure through extensive
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Parts StepUp Service availability by system family
Advant Master X X X X
Fr e e l a n c e X
X= Available.
10 D I S T R I B U T E D C O N T R O L S Y S T E M S L I F E C YC L E PA R T S S E R V I C E S
analysis of your failed unit. The following product families are supported:
After the analysis, we provide a complete status ABB Ability™ System 800xA:
report of the faulty unit, including analysis and • AC 800 M
manufacturer information, results from functional • S800 I/O
tests, probable fault causes and finally the • Select I/O
required and/or recommended actions. • Panel 800
A repair of the failed unit is not included in the Advant Master and Advant MOD 300:
Parts Root Cause Analysis Service and depending • AC 160
on the type of failure a repair might not be possible • AC 410
to perform. • AC 450
• AC 460
The service is available for ABB Ability™ System • S100 I/O
800xA hardwarem, Advant Master and MOD 300 • S600 I/O
hardware in the Active life cycle phase. For hard-
ware in later life cycle phases, availability is The Root Cause Analysis Service is in many cases
determined case-by-case the best and most cost effective way to find the
real cause of a unit failure.
18 D
BRI SOTCRHI BUURTEETDI TCLOENBTRROOCLHSUYRSET E
SUMBSTLI T
I FLEEC YC L E PA R T S S E R V I C E S 11
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Service availability
Small headline tableby system
page family
example
Small subheadline table page example
The general life cycle status for product groups is defined by the groups individual hardware
• Nempello modules.
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Therefore the status for a single module may differ from its group life cycle•status. For detailed
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cycle information on module level please contact your local ABB representative.
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— • Meniasperrum quuntem
ABB Ability™ System 800xA
Udipsusam esciis pariamet, que et faci quiaPreventive
Product Status Spare Parts Emergency Parts Refurbished Parts Parts Repair Parts Exchange Parts Test
Maintenance Kits
conet, sit magnatia dolora commoluptur auda nia
AC 800M Active X X a seque dolum aut molla solupiste dollorpostem X
X X X
S800 I/O Active X X aut ea cum, inia X acesto ipiet X parcill. X X
S900 I/O Active X X X
Select I/O Active X X X
Network Equipment
Udipsusam Active 150
4 X1 ZW367X X
2CPX041906R9999 X
7.70 X
ZXM1040 O.R.
2CPX041906R9999
Panel 800
Udipsusam Active*
5 150 X1 ZW367X X
2CPX041906R9999 X
7.70 X
ZXM1040 O.R.
2CPX041906R9999
Udipsusam 6 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
—
Udipsusam 7 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Freelance
Udipsusam 8 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Preventive
Udipsusam
Product AC 900F Family 9 Status 150
Spare Parts1 ZW367
Emergency Parts 2CPX041906R9999
Refurbished Parts 7.70 Parts Exchange
Parts Repair ZXM1040 2CPX041906R9999
Parts Test
Maintenance Kits
Udipsusam
AC 900F Base Unit 10
Active 150 X1 ZW367X 2CPX041906R9999
O.R. 7.70
X ZXM1040
X 2CPX041906R9999
X
Udipsusam
Fieldbus Interface Modules 11
Active 150 X1 ZW367X 2CPX041906R9999
O.R. 7.70
X ZXM1040
X 2CPX041906R9999
X
Udipsusam
Accessories 12
Active 150 X1 ZW367X 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Udipsusam 13 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Udipsusam 14 Status 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Preventive
Product AC 800F Family Spare Parts Emergency Parts Refurbished Parts
Parts Repair Parts Exchange
Parts Test
Maintenance Kits
Udipsusam 15 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
AC 800F Base Unit Active/Limited X X O.R. X X X
Udipsusam 16 2100 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Power Supply Modules Active X X X X
Udipsusam 16 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Ethernet Interface Modules Active/Limited X X O.R. X O.R. X
Udipsusam 17 2100 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Fieldbus Interface Modules Active X X X X X X
Udipsusam 17 2100 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Battery Modules Active X X
Udipsusam 5 2100 Title ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Accessories Active X X
Udipsusam 1 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Udipsusam 2 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Preventive
Product AC 700F Family
Udipsusam 3 Status 150
Spare Parts
1 Emergency Parts
ZW367 Refurbished Parts
Parts Repair
2CPX041906R9999 7.70 Parts Exchange
Parts Test
ZXM1040 2CPX041906R9999
Maintenance Kits
Udipsusam
AC 700F Base Unit 4
Active 150 X1 ZW367X 2CPX041906R9999 7.70
X ZXM1040
X 2CPX041906R9999
Udipsusam
Power Supply Modules 5
Limited 150 X1 ZW367X 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Udipsusam
Fieldbus Interface Modules 6
Active/Classic 150 X1 ZW367X 2CPX041906R9999 7.70 ZXM1040
X 2CPX041906R9999
Udipsusam
Battery Modules 7
Active 150 X1 ZW367X 2CPX041906R9999 7.70 ZXM1040
X 2CPX041906R9999
Udipsusam
Accessories 8
Active 150 X1 ZW367X 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Udipsusam 9 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Udipsusam
Rack Based Product 5 Status2100 Title
Spare Parts ZW367
Emergency Parts 2CPX041906R9999
Refurbished Parts 7.70
Parts Repair ZXM1040
Parts Exchange 2CPX041906R9999
Parts Test
Preventive
Maintenance Kits
Udipsusam 11 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
CPU Modules Limited/Obsolete X X X X X X
Udipsusam 12 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Link Modules Limited/Obsolete X X X X X X
Udipsusam 13 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
I/O Modules Limited/Obsolete X X X X X X
Udipsusam 14 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Rack Limited/Obsolete X X O.R.
Udipsusam 15 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Accessories Limited/Obsolete X X
Udipsusam 16 2100 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Udipsusam 16 150 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
Udipsusam 17 2100 1 ZW367 2CPX041906R9999 7.70 ZXM1040 2CPX041906R9999
X= Available. O.R.= On request.
For products with Obsolete status, the lack of component
Udipsusam 17 availability may
2100 1 render ZW367
the specified2CPX041906R9999
services as not available. 7.70 ZXM1040 2CPX041906R9999
Therefore, the services for this products are on request.
12 D I S T R I B U T E D C O N T R O L S Y S T E M S L I F E C YC L E PA R T S S E R V I C E S
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Advant Master
Preventive
Product Status Spare Parts Emergency Parts Refurbished Parts Parts Repair Parts Exchange Parts Test
Maintenance Kits
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Advant MOD 300
Preventive
Product Status Spare Parts Emergency Parts Refurbished Parts Parts Repair Parts Exchange Parts Test
Maintenance Kits
600 A,B,C Controller Subsystems Obsolete O.R. O.R. O.R. O.R. O.R. O.R. O.R.
SC Controller Subsystems Obsolete O.R. O.R. O.R. O.R. O.R. O.R. O.R.
AC 460 Controller Subsystems Active X X X X X X X
High Density I/O Obsolete O.R. O.R. O.R. O.R. O.R. O.R. O.R.
Direct I/O Obsolete O.R. O.R. O.R. O.R. O.R. O.R. O.R.
SS TRIO Obsolete O.R. O.R. O.R. O.R. O.R. O.R. O.R.
Taylor Remote I/O (TRIO) Obsolete O.R. O.R. O.R. O.R. O.R. O.R. O.R.
S800 I/O Active X X X X X X X
S100 I/O Active X X X X X X X
Multibus Subsystem Hardware Obsolete O.R. O.R. O.R. O.R. O.R. O.R. O.R.
Advant Hardware Station Obsolete O.R. O.R. O.R. O.R. O.R. O.R. O.R.
DCN control network Classic X X X X X X X
eDCN control network Active X X X X X X X
Multibus DCN/DCN gateway Obsolete O.R. O.R. O.R. O.R. O.R. O.R. O.R.
AC 410 support DCN/DCN gateway Classic X X X X X X X
AC 410 support DCN/eDCN gateway Active X X X X X X X
AC 410 support eDCN/eDCN gateway Active X X X X X X X
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Satt
Preventive
Product Status Spare Parts Emergency Parts Refurbished Parts Parts Repair Parts Exchange Parts Test
Maintenance Kits
Preventive
Product Status Spare Parts Emergency Parts Refurbished Parts Parts Repair Parts Exchange Parts Test Maintenance Kits
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Symphony DCI System SIX
Preventive
Product Status Spare Parts Emergency Parts Refurbished Parts Parts Repair Parts Exchange Parts Test
Maintenance Kits
—
Symphony Harmony/INFI 90
Preventive
Product Status Spare Parts Emergency Parts Refurbished Parts Parts Repair Parts Exchange Parts Test
Maintenance Kits
—
Symphony Melody
Preventive
Product Status Spare Parts Emergency Parts Refurbished Parts Parts Repair Parts Exchange Parts Test
Maintenance Kits
Controller Active X X X X X X
Power Supply Modules Active X X X X X X
Com. Coupler Modules Active X X X X X X
Repeater Modules Active X X X X X X
I/O Modules Active X X X X X X
Rack Active X X X X X X
Accessories Active X X X X X X
Symphony Melody is replaced by "Symphony Plus Melody Rack", offering replacements with identical form, fit and funcion.
X= Available. O.R.= On request.
For products with Obsolete status, the lack of component availability may render the specified services as not available.
Therefore, the services for this products are on request.
14 D I S T R I B U T E D C O N T R O L S Y S T E M S L I F E C YC L E PA R T S S E R V I C E S
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Preventive Maintenance Schedules
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ABB Ability™ System 800xA
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Advant Master and Advant MOD 300
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All rights to other trademarks
reside with their respective owners.
We reserve the right to make technical
changes to the products or modify the
contents of this document without prior
notice. With regard to purchase orders,
the agreed particulars shall prevail.
ABB does not assume any responsibility
for any errors or incomplete information
in this document.