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Managment and Operations

The document provides an assignment brief for a Pearson BTEC Higher National Diploma in Business qualification. It outlines two tasks for students related to leadership, management, and operations at Tesco plc. For task one, students are asked to analyze and compare leadership and management roles and theories in different situational contexts at Tesco. For task two, students must evaluate operational management approaches at Tesco and how leaders and managers can improve efficiencies to meet business objectives, as well as analyze the impact of operations on the business environment. The brief provides scenario details about Tesco and guidance on formatting and referencing requirements for submitted reports.

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130 views3 pages

Managment and Operations

The document provides an assignment brief for a Pearson BTEC Higher National Diploma in Business qualification. It outlines two tasks for students related to leadership, management, and operations at Tesco plc. For task one, students are asked to analyze and compare leadership and management roles and theories in different situational contexts at Tesco. For task two, students must evaluate operational management approaches at Tesco and how leaders and managers can improve efficiencies to meet business objectives, as well as analyze the impact of operations on the business environment. The brief provides scenario details about Tesco and guidance on formatting and referencing requirements for submitted reports.

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ASSIGNMENT BRIEF

QUALIFICATION UNIT NUMBER AND TITLE


PEARSON BTEC HIGHER NATIONAL DIPLOMA IN BUSINESS (RQF) 04. MANAGEMENT & OPERATIONS (LEVEL 4)
INTERNAL VERIFIER UNIT TUTOR

DATE ISSUED SUBMISSION DATE RESUBMISSION DATE


ST TH TH
21 APR 2021 07 JUN 2021 21 JUN 2021

ASSIGNMENT TITLE LEADERSHIP & MANAGEMENT CONCEPTS

LEARNING OUTCOME AND ASSESSMENT CRITERIA


PASS MERIT DISTINCTION
LO1 DIFFERENTIATE BETWEEN THE ROLE OF A LEADER AND THE FUNCTION OF A MANAGER
M1 ANALYSE AND DIFFERENTIATE BETWEEN THE
P1 DEFINE AND COMPARE THE DIFFERENT ROLES
ROLE OF A LEADER AND FUNCTION OF A MANAGER
AND CHARACTERISTICS OF A LEADER AND A
BY EFFECTIVELY APPLYING A RANGE OF THEORIES
MANAGER.
AND CONCEPTS. LO1 & 2
LO2 APPLY THE ROLE OF A LEADER AND THE FUNCTION OF A MANAGER IN GIVEN CONTEXTS D1 CRITICALLY ANALYSE AND EVALUATE THE
P2 EXAMINE EXAMPLES OF HOW THE ROLE OF A DIFFERENT THEORIES AND APPROACHES TO
LEADER AND THE FUNCTION OF A MANAGER APPLY LEADERSHIP IN GIVEN CONTEXTS.
IN DIFFERENT SITUATIONAL CONTEXTS.
M2 ASSESS THE STRENGTHS AND WEAKNESSES OF
DIFFERENT APPROACHES TO SITUATIONS WITHIN
P3 APPLY DIFFERENT THEORIES AND MODELS OF
THE WORK ENVIRONMENT.
APPROACH, INCLUDING SITUATIONAL LEADERSHIP,
SYSTEMS LEADERSHIP AND CONTINGENCY.
LO3 DEMONSTRATE AN APPRECIATION OF THE ROLE LEADERS AND MANAGERS PLAY IN THE OPERATIONS
FUNCTION OF AN ORGANISATION
P4 EXPLAIN THE KEY APPROACHES TO
OPERATIONS MANAGEMENT AND THE ROLE THAT M3 EVALUATE HOW LEADERS AND MANAGERS
LEADERS AND MANAGERS PLAY. CAN IMPROVE EFFICIENCIES OF OPERATIONAL
P5 EXPLAIN THE IMPORTANCE AND VALUE OF MANAGEMENT TO SUCCESSFULLY MEET BUSINESS LO3 & 4
OPERATIONS MANAGEMENT IN ACHIEVING OBJECTIVES. D2 CRITICALLY EVALUATE APPLICATION OF
BUSINESS OBJECTIVES. OPERATIONS MANAGEMENT AND FACTORS THAT
LO4 DEMONSTRATE AN UNDERSTANDING OF THE RELATIONSHIP BETWEEN LEADERSHIP AND IMPACT ON THE WIDER BUSINESS ENVIRONMENT.
MANAGEMENT IN A CONTEMPORARY BUSINESS ENVIRONMENT
P6 ASSESS THE FACTORS WITHIN THE BUSINESS
M4 ANALYSE HOW THESE DIFFERENT FACTORS
ENVIRONMENT THAT IMPACT UPON OPERATIONAL
AFFECT THE BUSINESS ENVIRONMENT AND WIDER
MANAGEMENT AND DECISION-MAKING BY
COMMUNITY.
LEADERS AND MANAGERS.

SUBMISSION FORMAT

THE REPORTS SHOULD BE WRITTEN IN A CONCISE, FORMAL BUSINESS STYLE USING SINGLE SPACING AND FONT STYLE CALIBRI AND SIZE 11. YOU ARE REQUIRED
TO MAKE USE OF HEADINGS, PARAGRAPHS AND SUBSECTIONS AS APPROPRIATE, AND ALL WORK MUST BE SUPPORTED WITH RESEARCH AND REFERENCED USING
THE HARVARD REFERENCING SYSTEM. PLEASE ALSO PROVIDE A BIBLIOGRAPHY USING THE HARVARD REFERENCING SYSTEM.
ASSIGNMENT SCENARIO AND GUIDANCE
SCENARIO

Tesco plc , trading as Tesco, is a British multinational groceries and general merchandise retailer headquartered in Welwyn
Garden City, England. It is the third-largest retailer in the world measured by gross revenues and the ninth-largest in the world
measured by revenues. It has shops in five countries across Europe, and is the market leader of groceries in the UK (where it
has a market share of around 28.4%.

Tesco was founded in 1919 by Jack Cohen as a group of market stalls in Hackney, London.[8] The Tesco name first appeared in
1924, after Cohen purchased a shipment of tea from T. E. Stockwell and combined those three initials with the first two letters
of his surname, and the first Tesco shop opened in 1931 in Burnt Oak, Barnet. His business expanded rapidly, and by 1939 he
had over 100 Tesco shops across the country.

Tesco has expanded globally since the early 1990s, with operations in 11 other countries in the world. The company pulled out
of the US in 2013, but as of 2018 continues to see growth elsewhere. Since the 1960s, Tesco has diversified into areas such as
the retailing of books, clothing, electronics, furniture, toys, petrol, software, financial services, telecoms and internet services.
In the 1990s Tesco repositioned itself from being a downmarket high-volume low-cost retailer, attempting to attract a range of
social groups with its low-cost "Tesco Value" range (launched 1993 and premium "Tesco Finest" range.

Tesco is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. It had a market capitalisation of
approximately £18.1 billion as of 22 April 2015, the 28th-largest of any company with a primary listing on the London Stock
Exchange

You have the choice of using any organisation (not restricted to Tesco). Use your selected organisation wherever tesco is
referred to in the brief.

TASK 1 -
You are an HR consultant hired by Tesco to write an honest review on their management and leadership success, which is
commonly reported as one of the best. Prepare a report that introduces the organisation and its management structure.

Define and compare the different roles and characteristics of a modern leader and a manager in general
context. Examine examples of how the role of a leader and the function of a manager apply in different situational contexts in
tesco. Apply different theories and models of approach, including situational leadership, systems leadership and contingency by
tesco in real situation.

Analyse and differentiate between the role of a leader and function of a manager by effectively apply range of relevant
theories and concepts. You must present some examples from stated company and analyse them underpinned by relevant
theories and management concepts.

Assess the strengths and weaknesses of different approaches to situations within the work environment. You must present
some relevant scenarios (relating to different management and leadership approaches) in the case company and evaluate the
strengths and weaknesses of each approach.Critically analyse and evaluate the different theories and approaches to leadership
in given contexts. You must criticise the theories and management approaches applied in the case company using different
views from management scholars and industry professionals using desk research.

TASK 2 -
You have been asked to provide feedback on best approaches and practices with regards to operations management, in order
to improve overall operations in the company.
Explain the key approaches to operations management (OM) used by tesco and the role that leaders and managers play in
working of these approaches. Explain the importance and value of operations management in achieving business objectives of
tesco. Assess the factors within the business environment of the company that impact upon operational management and
decision-making by leaders and managers.

Evaluate how leaders and managers can improve efficiencies of operational management to successfully meet business
objectives. You must present examples from stated company (tesco) to evaluate how leaders and managers could improve
operational efficiency applying relevant operational parameters (e.g., JIT, Continuous improvement, TQM, etc) to achieve
operational excellence linked to the successful achievement of the business objective.Analyse how these different factors affect
the business environment and wider community. You must present examples from stated company to analyse the impact
(either positive/negative) of CSR, culture, values, ethics and sustainability on the business environment and wider community.
Critically evaluate the application of operations management and factors that impact on the wider business environment. You
must present different examples from stated company to evaluate how different operations management approaches (e.g.,
Lean, JIT, TQM etc) and other factors (e.g., ethics, sustainability etc.) have an impact on wider business environment. You could
consider the relevant internal and/or external stakeholders while evaluating the impact of those management and operational
factors.

EVIDENCE CHECKLIST SUMMARY OF EVIDENCE REQUIRED BY STUDENT


TASK 1 Report
TASK 2 Report

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