Unit 3 - Video Worksheets

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Rolando Martinez

2019-2299

UNIT 3

SITCOM: Can I take a message?

Scene 1

A. Write TRUE or FALSE.

1. Cheryl is in the office when the phone rings. ____FALSE___

2. Mr. Rashid answers the phone and takes messages. __FALSE____

3. All three callers are clients of Top-Notch Travel. ___TRUE___

4. Mrs. Beatty is calling from her hotel room. ___TRUE_____

5. Mrs. Beatty is happy about her hotel. ___FALSE_____

6. Mr. Rashid is traveling to Rio. ___FALSE_____

7. Mr. Rashid would like to have breakfast in his hotel. __FALSE______

8. Cheryl will call each person back. __FALSE______

B. Write the reason why each person calls Top Notch Travel.

1. Mrs. Beatty _____He is not satisfied with hotel

2. Mr. Rashid ___Wants s cheaper hotel in Budapest without breakfast___

3. Ms. Novak ____If can there cat stay with her in the hotel and want to reserve a king sized bed.

C. Complete the incorrect message Mr. Evans gives Cheryl with the words from the box.

Breakfast bed cat bellman

“Let’s see. Mrs. Beatty wants a cheaper _____cat__. Mr. Rashid isn’t satisfied with his
_____breakfast______.
And Ms. Novak thinks the _____bellman_____ needs a king-size _bed_____.”

Scene 2

A. Mark with an X the problems Mrs. Beatty has at the Candle Inn.

_______ 1. There is no Internet connection. _____ 8. There is no room service.

_______ 2. They didn’t pick up the laundry. ____x__ 9. She has a smoking room.

___x____ 3. There is no elevator. ___x____ 10. She doesn’t have a king-size bed.

___x____ 4. There is no bellman. _______ 11. They didn’t turn down the bed.

_______ 5. There is no pool. ___x____ 12. They didn’t make up the room.

____x___6. The towels are dirty. _______ 13. They didn’t take away the dishes.

____x___ 7. There are students everywhere. _______ 14. There is no fitness center.

B. Chose the correct words.

1. Mrs. Beatty is in a hotel in (San Francisco / Los Angeles).

2. She’s in Room (540 / 514).

3. Her room is on the (fifth / seventh) floor.

4. She says her hotel is not very (expensive / nice).

5. There are a lot of (movie stars / students) at the hotel.

6. Mrs Beatty is at the (wrong / right) hotel.

C. Complete the conversation with the words you hear in the video episode.

Oh! Well I’d better call How __will_ you ___get___ your

a taxi. bags to the front desk?


I’m sure I can find a

Student to help. I’ll say__ OK. Good luck.

I’m a movie Star be fine.

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