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Communication and Computer Skills Module Review Questions 2020

This document contains questions about computer components and their functions, data storage, operating systems, communication, meetings, leadership, and health and safety in the workplace. Specifically, it asks about graphic plotters, heat sinks, peripheral control cards, precautions against static damage, expansion slots, chipsets, processors, hard disk drives, power supplies, internal and external storage, configuring printers, handling storage media, keyboard effects, operating system vs application software, differences between DOS and Windows, Windows vs Linux server software, folders, desktops, forms of communication, vertical communication, communication processes, behavioral and mathematical communication theories, communication models, preventing communication breakdowns, formal, committee and command meetings, meeting processes, roles of chairpersons

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2K views4 pages

Communication and Computer Skills Module Review Questions 2020

This document contains questions about computer components and their functions, data storage, operating systems, communication, meetings, leadership, and health and safety in the workplace. Specifically, it asks about graphic plotters, heat sinks, peripheral control cards, precautions against static damage, expansion slots, chipsets, processors, hard disk drives, power supplies, internal and external storage, configuring printers, handling storage media, keyboard effects, operating system vs application software, differences between DOS and Windows, Windows vs Linux server software, folders, desktops, forms of communication, vertical communication, communication processes, behavioral and mathematical communication theories, communication models, preventing communication breakdowns, formal, committee and command meetings, meeting processes, roles of chairpersons

Uploaded by

backtrx
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Page |1

1. State the functions of the following computer components:

i. Graph plotter iv. Game port

ii. Heat sink v. Casing

iii. Peripheral

control card

2. Suggest precautions that should be taken against

component damage by static charge. [10]

3. State the main functions of the following components of the

computer systems unit: [15]

i. Expansion slots iv. Hard disk drive

ii. Chipsets v. Power supply unit

iii. Processor

4. Distinguish between ‘Internal’ and ‘external’ data storage

media used with computers [10]

Lecturer: [email protected] –CCS Paper No: 321/18/S07 Questions


Page |2

5. Explain how you would configure an HP2055d laser printer

for use by a computer. [10]

6. Explain safety precautions to be taken when handling

storage media such as CDs/DVDs [5]

7. Explain the effects of food and dust particles on a keyboard

8. Giving two examples for each distinguish between operating

system software and Application software [10]

9. Explain the differences between DOS and Windows

operating systems [10]

10. Distinguish between Windows and Linux server

software [10]

11. Define the following terms as used in Windows:

i. Folder iii. Shortcut

ii. Desktop

Lecturer: [email protected] –CCS Paper No: 321/18/S07 Questions


Page |3

1. Explain the following forms of communication:


a) Interpersonal communication [2]
b) Intrapersonal communication [2]
c) Extrapersonal communication [2]
d) Mass communication [2]
2. Explain vertical communication with the aid of a diagram
3. Explain five advantages and five disadvantages of vertical
communication [10]
4. Explain the process of communication in detail [15]
5. Briefly explain the application of the ‘Behavioural theory’ of
communication in an industry or workplace setup. [20]
6. Explain the relevance of the Mathematical theory of
communication in industry today [20]
7. Explore the fundamental differences between the Interactive
and Transactional models of communication [20]
8. Discuss ‘Communication breakdown’ and what can be done
to prevent this problem. [20]
9. Explain the scenarios where the following types of meetings
are appropriate:
a) Formal meeting [5]
b) Committee meeting [5]
c) Command meeting [5]

Lecturer: [email protected] –CCS Paper No: 321/18/S07 Questions


Page |4

10. Explain in detail the process or procedures of meetings. [20]


11. Explain the roles played by the following in meetings:
a) Chairperson [10]
b) Secretary [10]
12. Explain the following terms as used in meetings: [10]
a) Seconder f) Motion
b) Mover g) Minutes
c) Convene h) Ex-Officio
d) Quorum i) Agenda
e) Adjourn j) Notice
13. Draw up a notice clearly indicating the do’s and don’ts of
answering a business telephone [20]
14. Describe the role of division of labour in an organisation [20]

15. Identify two leadership styles and describe how each affects
the flow of information and the running of the organisation
16. In view of COVID-19, discuss how the ‘Health and Safety
Act’ affect employees and employers [20]

Lecturer: [email protected] –CCS Paper No: 321/18/S07 Questions

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