Assignment 14

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Stuart Cowan Assignment 14.

3 40006204

Assignment Scenario

Your new client is an independent music shop owner. They sell CD’s, Vinyl, and Cassettes both in store
and online via their privately hosted website.

Our client uses their current PC setup to input new stock, updating the database. As well as, scan new
product images, ready to update the website. They also use these systems to manage their business
with productivity applications.

Our client would like us to complete some work on their front desk computer. They have asked that
the system be upgraded to support some new functionality.

He/She would like to be able to create professional promotional graphics and enhance their scanned
artwork.

He/She would like to speed up the whole system as they have noticed it is very slow and often crashes.

He/She would like you to repair the system and perform some general maintenance, a family member
had attempted to help, unfortunately the computer no longer operates at all.

Please note that our client is extremely dependent on this front desk computer system for his/her
business requirements. This work will need to be completed in a timely fashion (2-3 days).

Finally, their budget for this initial work is between £150 and £200.

Review

P6 - Explain why the modified technology system is suitable for the


intended purpose and the original outcomes.

The intended purpose is to meet the client’s requirements, asking for the system to be upgraded
to support some new functionality; they would like to be able to create professional promotional
graphics and enhance their scanned artwork, and would like to speed up the whole system and
perform some general maintenance.

Ensuring that ALL requirements have been achieved in this modification with positive outcomes,
all the main issues with the system are fixed including noticeable improvements; by connecting
loose cables, upgrading the RAM & GPU keeping the budget between £150 and £200. After
locating 2 issues with the system were the USB port cable disconnected and the RAM not
installed properly as a retention clip wasn’t clipped in place. Therefore, this will prevent the
system from starting up. With those issues dealt with, the system was able to boot into Windows
with no problems.

The next requirement was to upgrade the RAM & GPU. By upgrading the RAM, the system will be
able to: edit videos more efficiently, browse the web faster, more effective printing and an
increase in multitasking efficiency. By upgrading the GPU, this should improve your graphics
Stuart Cowan Assignment 14.3 40006204

which will boost your computer’s visual performance. A better GPU will allow better image
quality, efficient image modification, efficient video editing, and playing high-resolution videos.

In conclusion, this new modified system is suitable as the system is now fixed where before it
couldn’t turn on, however, it can boot up without any issues occuring after the fix. The screen is
much clearer with improvements to the colour displayed; although it still takes a while to scan
images and open files/applications, the RAM upgrade would improve the performance to the
point where it shouldn't be too slow.

M5 - Review how well the client requirements and purpose have been met.
You should discuss the feedback you received from the client here.

By utilizing my plan that I’ve created, I have fulfilled the client requirements with positive
outcomes according to the client’s feedback and the noticeable fixes such as the system couldn’t
boot before and it now boots with no problems after the plan was executed to repair/upgrade
the system.

After installing a new dedicated upgraded GPU, the client has given feedback which describes
that the GPU is great and the colours are much truer to life. After examining the feedback, I felt
relieved to say that I’m making progress to meet the client’s requirements with positive results
and that my plan is working.

Once the RAM upgrade has been installed, the client has described that they can see the screen
clearly now. However, the system still takes a while to scan images and open files/applications.
Upon hearing this, I knew the upgrade was an improvement but it didn’t fulfill the client enough
to say that this RAM upgrade was a huge improvement. This impacted my work by giving me
heads up on what is needed to improve on.

M5 - Explain the constraints you had to deal with when modifying the
system.
During the modification for this system, time was a constraint as I missed out the option to
stress test the RAM & CPU to ensure they weren’t dodgy and worked perfectly fine. Other than
that, the system worked perfectly fine. Money is another constraint for both me and this client
for this modification due to the client’s feedback describing that the system still takes a while to
scan and open files/applications, in result meaning that we will need to spend more on this
system to get it up to speed; time being we will have to scratch the primary budget and move on
to a secondary budget if the SSD is required by the client’s request for improving the system.
This will further impact the decision made as our original plan was to just upgrade the RAM &
GPU, unfortunately, this was successful but not successful enough to impress the client;
impacting the decision to upgrade the RAM, GPU and SSD installation.

D4 - Evaluate your initial plan against the final modified system.


By utilizing my well formatted plan to repair and upgrade the client’s system, this plan has
served me well with positive outcomes; e.g. it’s clear, understandable and well organised which
in result, the system was repaired and successfully upgraded. After successfully completing the
requirements with successful outcomes, this proves that my plan worked and has served me
well enough to get the job done and fulfill the client’s requirements to a certain extent.
Stuart Cowan Assignment 14.3 40006204

D4 - Justify any changes that you made to your plan and explain the
reasons for them.
After receiving feedback from the client, there were a couple changes to the plan. The client
requires the installation of a colour printer; affecting my plan in such a way that it won’t cause a
problem throughout the plan. Previously I have stated that the addition of an SSD would further
the improvement of the technical performance of the system. This hardware upgrade will impact
my planning to a certain extent as it will exceed the primary budget, resulting in a secondary
budget which the client may not wish to have, causing constraints throughout the modification
for this system. However, for the sake of their business, this will possibly be required for the
performance of scanning and opening files/applications.

D4 - Recommend a further three improvements that could be made to the


system.

After the upgrade for the RAM and the feedback I was given by the client saying that
files/applications still take a while to load, I recommend upgrading the RAM to at least 16GB of
RAM. Although, by upgrading the RAM to 16GB will exceed the budget of £150-£200, 16GB is the
recommended amount of RAM for professional work.

Another recommendation would be to install an SSD if there isn’t already one installed within the
system. Essentially, SSDs are an upgrade over the HDD, resulting in faster boot times, faster
processing speeds but at substantially higher cost. Unlike traditional HDDs, SSD uses NAND flash
memory, which can last for years on a stretch. However, a money constraint will take place due
to the high costs.

Another recommendation for speeding up performance for the system, would be to upgrade the
CPU to a later version which offers more cores as this will increase the performance
tremendously. Although, this has constraints as it will exceed the budget set by the client.

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