Manual Testing
Manual Testing
about the quality of the product or service under test.[1] Software testing also provides an
objective, independent view of the software to allow the business to appreciate and
understand the risks of software implementation. Test techniques include, but are not
limited to, the process of executing a program or application with the intent of finding
software bugs.
Software testing can also be stated as the process of validating and verifying that a
software program/application/product:
1. meets the business and technical requirements that guided its design and
development;
2. works as expected; and
3. can be implemented with the same characteristics.
Software testing, depending on the testing method employed, can be implemented at any
time in the development process. However, most of the test effort occurs after the
requirements have been defined and the coding process has been completed. As such, the
methodology of the test is governed by the software development methodology adopted.
Different software development models will focus the test effort at different points in the
development process. Newer development models, such as Agile, often employ test
driven development and place an increased portion of the testing in the hands of the
developer, before it reaches a formal team of testers. In a more traditional model, most of
the test execution occurs after the requirements have been defined and the coding process
has been completed.
Contents
[hide]
• 1 Overview
• 2 History
• 3 Software testing topics
o 3.1 Scope
o 3.2 Functional vs non-functional testing
o 3.3 Defects and failures
o 3.4 Finding faults early
o 3.5 Compatibility
o 3.6 Input combinations and preconditions
o 3.7 Static vs. dynamic testing
o 3.8 Software verification and validation
o 3.9 The software testing team
o 3.10 Software quality assurance (SQA)
• 4 Testing methods
o 4.1 The box approach
4.1.1 White box testing
4.1.2 Black box testing
4.1.3 Grey box testing
• 5 Testing levels
o 5.1 Test target
5.1.1 Unit testing
5.1.2 Integration testing
5.1.3 System testing
5.1.4 System integration testing
o 5.2 Objectives of testing
5.2.1 Regression testing
5.2.2 Acceptance testing
5.2.3 Alpha testing
5.2.4 Beta testing
• 6 Non-functional testing
o 6.1 Software performance testing and load testing
o 6.2 Stability testing
o 6.3 Usability testing
o 6.4 Security testing
o 6.5 Internationalization and localization
o 6.6 Destructive testing
• 7 The testing process
o 7.1 Traditional CMMI or waterfall development model
o 7.2 Agile or Extreme development model
o 7.3 A sample testing cycle
• 8 Automated testing
o 8.1 Testing tools
o 8.2 Measurement in software testing
• 9 Testing artifacts
• 10 Certifications
• 11 Controversy
• 12 See also
• 13 References
• 14 External links
[edit] Overview
Testing can never completely identify all the defects within software. Instead, it furnishes
a criticism or comparison that compares the state and behavior of the product against
oracles—principles or mechanisms by which someone might recognize a problem. These
oracles may include (but are not limited to) specifications, contracts,[2] comparable
products, past versions of the same product, inferences about intended or expected
purpose, user or customer expectations, relevant standards, applicable laws, or other
criteria.
Every software product has a target audience. For example, the audience for video game
software is completely different from banking software. Therefore, when an organization
develops or otherwise invests in a software product, it can assess whether the software
product will be acceptable to its end users, its target audience, its purchasers, and other
stakeholders. Software testing is the process of attempting to make this assessment.
A study conducted by NIST in 2002 reports that software bugs cost the U.S. economy
$59.5 billion annually. More than a third of this cost could be avoided if better software
testing was performed.[3]
[edit] History
The separation of debugging from testing was initially introduced by Glenford J. Myers
in 1979.[4] Although his attention was on breakage testing ("a successful test is one that
finds a bug"[4][5]) it illustrated the desire of the software engineering community to
separate fundamental development activities, such as debugging, from that of
verification. Dave Gelperin and William C. Hetzel classified in 1988 the phases and goals
in software testing in the following stages:[6]
Non-functional testing refers to aspects of the software that may not be related to a
specific function or user action, such as scalability or security. Non-functional testing
tends to answer such questions as "how many people can log in at once".
Not all software defects are caused by coding errors. One common source of expensive
defects is caused by requirement gaps, e.g., unrecognized requirements, that result in
errors of omission by the program designer.[14] A common source of requirements gaps is
non-functional requirements such as testability, scalability, maintainability, usability,
performance, and security.
Software faults occur through the following processes. A programmer makes an error
(mistake), which results in a defect (fault, bug) in the software source code. If this defect
is executed, in certain situations the system will produce wrong results, causing a failure.
[15]
Not all defects will necessarily result in failures. For example, defects in dead code
will never result in failures. A defect can turn into a failure when the environment is
changed. Examples of these changes in environment include the software being run on a
new hardware platform, alterations in source data or interacting with different software.
[15]
A single defect may result in a wide range of failure symptoms.
It is commonly believed that the earlier a defect is found the cheaper it is to fix it.[16] The
following table shows the cost of fixing the defect depending on the stage it was found.[17]
[not in citation given]
For example, if a problem in the requirements is found only post-release,
then it would cost 10–100 times more to fix than if it had already been found by the
requirements review.
Time detected
Cost to fix a defect System Post-
Requirements Architecture Construction
test release
10–
Requirements 1× 3× 5–10× 10×
100×
Time
25–
introduced Architecture - 1× 10× 15×
100×
Construction - - 1× 10× 10–25×
[edit] Compatibility
A common cause of software failure (real or perceived) is a lack of compatibility with
other application software, operating systems (or operating system versions, old or new),
or target environments that differ greatly from the original (such as a terminal or GUI
application intended to be run on the desktop now being required to become a web
application, which must render in a web browser). For example, in the case of a lack of
backward compatibility, this can occur because the programmers develop and test
software only on the latest version of the target environment, which not all users may be
running. This results in the unintended consequence that the latest work may not function
on earlier versions of the target environment, or on older hardware that earlier versions of
the target environment was capable of using. Sometimes such issues can be fixed by
proactively abstracting operating system functionality into a separate program module or
library.
A very fundamental problem with software testing is that testing under all combinations
of inputs and preconditions (initial state) is not feasible, even with a simple product.[12][18]
This means that the number of defects in a software product can be very large and defects
that occur infrequently are difficult to find in testing. More significantly, non-functional
dimensions of quality (how it is supposed to be versus what it is supposed to do)—
usability, scalability, performance, compatibility, reliability—can be highly subjective;
something that constitutes sufficient value to one person may be intolerable to another.
• Verification: Have we built the software right? (i.e., does it match the
specification).
• Validation: Have we built the right software? (i.e., is this what the customer
wants).
The terms verification and validation are commonly used interchangeably in the industry;
it is also common to see these two terms incorrectly defined. According to the IEEE
Standard Glossary of Software Engineering Terminology:
Software testing can be done by software testers. Until the 1980s the term "software
tester" was used generally, but later it was also seen as a separate profession. Regarding
the periods and the different goals in software testing,[20] different roles have been
established: manager, test lead, test designer, tester, automation developer, and test
administrator.
Though controversial, software testing is a part of the software quality assurance (SQA)
process.[12] In SQA, software process specialists and auditors are concerned for the
software development process rather than just the artefacts such as documentation, code
and systems. They examine and change the software engineering process itself to reduce
the amount of faults that end up in the delivered software: the so-called defect rate.
What constitutes an "acceptable defect rate" depends on the nature of the software; A
flight simulator video game would have much higher defect tolerance than software for
an actual airplane.
Although there are close links with SQA, testing departments often exist independently,
and there may be no SQA function in some companies.
White box testing is when the tester has access to the internal data structures and
algorithms including the code that implement these.
Test coverage
White box testing methods can also be used to evaluate the completeness of a test
suite that was created with black box testing methods. This allows the software
team to examine parts of a system that are rarely tested and ensures that the most
important function points have been tested.[21]
Two common forms of code coverage are:
Black box testing treats the software as a "black box"—without any knowledge of
internal implementation. Black box testing methods include: equivalence partitioning,
boundary value analysis, all-pairs testing, fuzz testing, model-based testing, exploratory
testing and specification-based testing.
Specification-based testing: Specification-based testing aims to test the
functionality of software according to the applicable requirements.[22] Thus, the
tester inputs data into, and only sees the output from, the test object. This level of
testing usually requires thorough test cases to be provided to the tester, who then
can simply verify that for a given input, the output value (or behavior), either "is"
or "is not" the same as the expected value specified in the test case.
Specification-based testing is necessary, but it is insufficient to guard against
certain risks.[23]
Advantages and disadvantages: The black box tester has no "bonds" with the
code, and a tester's perception is very simple: a code must have bugs. Using the
principle, "Ask and you shall receive," black box testers find bugs where
programmers do not. On the other hand, black box testing has been said to be
"like a walk in a dark labyrinth without a flashlight," because the tester doesn't
know how the software being tested was actually constructed. As a result, there
are situations when (1) a tester writes many test cases to check something that
could have been tested by only one test case, and/or (2) some parts of the back-
end are not tested at all.
Therefore, black box testing has the advantage of "an unaffiliated opinion", on the one
hand, and the disadvantage of "blind exploring", on the other. [24]
Grey box testing (American spelling: gray box testing) involves having knowledge of
internal data structures and algorithms for purposes of designing the test cases, but testing
at the user, or black-box level. Manipulating input data and formatting output do not
qualify as grey box, because the input and output are clearly outside of the "black-box"
that we are calling the system under test. This distinction is particularly important when
conducting integration testing between two modules of code written by two different
developers, where only the interfaces are exposed for test. However, modifying a data
repository does qualify as grey box, as the user would not normally be able to change the
data outside of the system under test. Grey box testing may also include reverse
engineering to determine, for instance, boundary values or error messages.
Unit testing refers to tests that verify the functionality of a specific section of code,
usually at the function level. In an object-oriented environment, this is usually at the class
level, and the minimal unit tests include the constructors and destructors.[27]
These type of tests are usually written by developers as they work on code (white-box
style), to ensure that the specific function is working as expected. One function might
have multiple tests, to catch corner cases or other branches in the code. Unit testing alone
cannot verify the functionality of a piece of software, but rather is used to assure that the
building blocks the software uses work independently of each other.
Integration testing is any type of software testing that seeks to verify the interfaces
between components against a software design. Software components may be integrated
in an iterative way or all together ("big bang"). Normally the former is considered a better
practice since it allows interface issues to be localised more quickly and fixed.
Integration testing works to expose defects in the interfaces and interaction between
integrated components (modules). Progressively larger groups of tested software
components corresponding to elements of the architectural design are integrated and
tested until the software works as a system.[28]
System testing tests a completely integrated system to verify that it meets its
requirements.[29]
System integration testing verifies that a system is integrated to any external or third-
party systems defined in the system requirements.[citation needed]
Regression testing focuses on finding defects after a major code change has occurred.
Specifically, it seeks to uncover software regressions, or old bugs that have come back.
Such regressions occur whenever software functionality that was previously working
correctly stops working as intended. Typically, regressions occur as an unintended
consequence of program changes, when the newly developed part of the software collides
with the previously existing code. Common methods of regression testing include re-
running previously run tests and checking whether previously fixed faults have re-
emerged. The depth of testing depends on the phase in the release process and the risk of
the added features. They can either be complete, for changes added late in the release or
deemed to be risky, to very shallow, consisting of positive tests on each feature, if the
changes are early in the release or deemed to be of low risk.
1. A smoke test is used as an acceptance test prior to introducing a new build to the
main testing process, i.e. before integration or regression.
2. Acceptance testing is performed by the customer, often in their lab environment
on their own hardware, is known as user acceptance testing (UAT). Acceptance
testing may be performed as part of the hand-off process between any two phases
of development.[citation needed]
Beta testing comes after alpha testing and can be considered a form of external user
acceptance testing. Versions of the software, known as beta versions, are released to a
limited audience outside of the programming team. The software is released to groups of
people so that further testing can ensure the product has few faults or bugs. Sometimes,
beta versions are made available to the open public to increase the feedback field to a
maximal number of future users.[citation needed]
Volume testing is a way to test functionality. Stress testing is a way to test reliability.
Load testing is a way to test performance. There is little agreement on what the specific
goals of load testing are. The terms load testing, performance testing, reliability testing,
and volume testing, are often used interchangeably.
Stability testing checks to see if the software can continuously function well in or above
an acceptable period. This activity of non-functional software testing is often referred to
as load (or endurance) testing.
Usability testing is needed to check if the user interface is easy to use and understand.It
approach towards the use of the application.
Security testing is essential for software that processes confidential data to prevent
system intrusion by hackers.
Actual translation to human languages must be tested, too. Possible localization failures
include:
• Software is often localized by translating a list of strings out of context, and the
translator may choose the wrong translation for an ambiguous source string.
• If several people translate strings, technical terminology may become
inconsistent.
• Literal word-for-word translations may sound inappropriate, artificial or too
technical in the target language.
• Untranslated messages in the original language may be left hard coded in the
source code.
• Some messages may be created automatically in run time and the resulting string
may be ungrammatical, functionally incorrect, misleading or confusing.
• Software may use a keyboard shortcut which has no function on the source
language's keyboard layout, but is used for typing characters in the layout of the
target language.
• Software may lack support for the character encoding of the target language.
• Fonts and font sizes which are appropriate in the source language, may be
inappropriate in the target language; for example, CJK characters may become
unreadable if the font is too small.
• A string in the target language may be longer than the software can handle. This
may make the string partly invisible to the user or cause the software to fail.
• Software may lack proper support for reading or writing bi-directional text.
• Software may display images with text that wasn't localized.
• Localized operating systems may have differently-named system configuration
files and environment variables and different formats for date and currency.
To avoid these and other localization problems, a tester who knows the target language
must run the program with all the possible use cases for translation to see if the messages
are readable, translated correctly in context and don't cause failures.
Destructive testing attempts to cause the software or a sub-system to fail, in order to test
its robustness.
Another practice is to start software testing at the same moment the project starts and it is
a continuous process until the project finishes.[34]
Although variations exist between organizations, there is a typical cycle for testing.[37]
The sample below is common among organizations employing the Waterfall
development model.
Many programming groups are relying more and more on automated testing, especially
groups that use test-driven development. There are many frameworks to write tests in,
and continuous integration software will run tests automatically every time code is
checked into a version control system.
While automation cannot reproduce everything that a human can do (and all the ways
they think of doing it), it can be very useful for regression testing. However, it does
require a well-developed test suite of testing scripts in order to be truly useful.
Program testing and fault detection can be aided significantly by testing tools and
debuggers. Testing/debug tools include features such as:
There are a number of frequently-used software measures, often called metrics, which are
used to assist in determining the state of the software or the adequacy of the testing.
Test plan
A test specification is called a test plan. The developers are well aware what test
plans will be executed and this information is made available to management and
the developers. The idea is to make them more cautious when developing their
code or making additional changes. Some companies have a higher-level
document called a test strategy.
Traceability matrix
A traceability matrix is a table that correlates requirements or design documents
to test documents. It is used to change tests when the source documents are
changed, or to verify that the test results are correct.
Test case
A test case normally consists of a unique identifier, requirement references from a
design specification, preconditions, events, a series of steps (also known as
actions) to follow, input, output, expected result, and actual result. Clinically
defined a test case is an input and an expected result.[38] This can be as pragmatic
as 'for condition x your derived result is y', whereas other test cases described in
more detail the input scenario and what results might be expected. It can
occasionally be a series of steps (but often steps are contained in a separate test
procedure that can be exercised against multiple test cases, as a matter of
economy) but with one expected result or expected outcome. The optional fields
are a test case ID, test step, or order of execution number, related requirement(s),
depth, test category, author, and check boxes for whether the test is automatable
and has been automated. Larger test cases may also contain prerequisite states or
steps, and descriptions. A test case should also contain a place for the actual
result. These steps can be stored in a word processor document, spreadsheet,
database, or other common repository. In a database system, you may also be able
to see past test results, who generated the results, and what system configuration
was used to generate those results. These past results would usually be stored in a
separate table.
Test script
The test script is the combination of a test case, test procedure, and test data.
Initially the term was derived from the product of work created by automated
regression test tools. Today, test scripts can be manual, automated, or a
combination of both.
Test suite
The most common term for a collection of test cases is a test suite. The test suite
often also contains more detailed instructions or goals for each collection of test
cases. It definitely contains a section where the tester identifies the system
configuration used during testing. A group of test cases may also contain
prerequisite states or steps, and descriptions of the following tests.
Test data
In most cases, multiple sets of values or data are used to test the same
functionality of a particular feature. All the test values and changeable
environmental components are collected in separate files and stored as test data. It
is also useful to provide this data to the client and with the product or a project.
Test harness
The software, tools, samples of data input and output, and configurations are all
referred to collectively as a test harness.
[edit] Certifications
Several certification programs exist to support the professional aspirations of software
testers and quality assurance specialists. No certification currently offered actually
requires the applicant to demonstrate the ability to test software. No certification is based
on a widely accepted body of knowledge. This has led some to declare that the testing
field is not ready for certification.[39] Certification itself cannot measure an individual's
productivity, their skill, or practical knowledge, and cannot guarantee their competence,
or professionalism as a tester.[40]
Testing certifications
• Certified Associate in Software Testing (CAST) offered by the
Quality Assurance Institute (QAI)[42]
• CATe offered by the International Institute for Software Testing[43]
• Certified Manager in Software Testing (CMST) offered by the
Quality Assurance Institute (QAI)[42]
• Certified Software Tester (CSTE) offered by the Quality
Assurance Institute (QAI)[42]
• Certified Software Test Professional (CSTP) offered by the
International Institute for Software Testing[43]
• CSTP (TM) (Australian Version) offered by K. J. Ross &
Associates[44]
• ISEB offered by the Information Systems Examinations Board
• ISTQB Certified Tester, Foundation Level (CTFL) offered by the
International Software Testing Qualification Board [45][46]
• ISTQB Certified Tester, Advanced Level (CTAL) offered by the
International Software Testing Qualification Board [45][46]
• TMPF TMap Next Foundation offered by the Examination
Institute for Information Science[47]
• TMPA TMap Next Advanced offered by the Examination Institute
for Information Science[47]
[edit] Controversy
Some of the major software testing controversies include: