CV | Biswamohan Dash

Dr.Biswamohan Dash
Ph. No-9937562371
E [email protected]
Address -D-34, Manson Greens,
Raghunathpur, Bhubaneswar.

Curriculum Vitae
Name: Dr.Biswamohan Dash
Associate Professor- Marketing, Regional College of Management
[email protected] Phone no-9937562371
Affiliation:

CAREER OBJECTIVE
To be an excellent and suitable professional in teaching and research to meet the employer’s expectations.

EDUCATION AND DEGREES

 PhD (Marketing Management) :( Awarded on 30th May 2014) From MBA Deptt, Utkal University, Vani Vihar; 2008-2014.
Title: ‘Customer Relationship Management in insurance sector; A study in Odisha Market’
Supervisor: Prof.Dr.Sabyasachi Das, MBA Deptt. Utkal University.
 MBA (Marketing and HRM): Regional College of Management RCM(A), 2002, Utkal University,
1st Division (68% marks)
 E.Com: Asset International, Kolkata, 2002. 1st Division (72% mark)
 B.Sc (Physics Hons): Kendrapara Autonomous College, Utkal University, 2000, 1st Division & Distinction (65% marks).
CV | Biswamohan Dash

 +2 Science: Kendrapara Autonomous College, CHSE, Odisha, 2nd Division (59% marks)
 Matriculation: Baladev High School, Kendrapara, BSE Odisha, 1st Division (77% marks).

PROFESSIONAL EXPERIENCE

I have 15 years of Research, Teaching, and Evaluating and Administrative experience in various Business schools, Engineering
colleges and Companies.
Asst.prof in MBAdeptt.in Gandhi inst. For technology(GIFT,Bhubaneswar)from 19th july,2016 to till date

Associate professor in MBA wing of Sudhananda Group of Institution(affiliated to BPUT and approved by AICTE) from 5th January
to 8th july2016.

Principal in SIMSS, Bhubaneswar (www.swostieducation.com),a hotel management and tourism institution affiliated by Utkal
University of culture and approved by UGC.

Responsibility: administration, liasioning, documentation, teaching,research and training in soft skill

 Assistant Professor in Management Department and HSS Deptt., DRIEMS (www.driems.ac.in), Cuttack; approved by AICTE,
NBA and NAAC accredited), for last 9 years. (From 25th Nov 2006 to 31st jan,2015).
Responsibility – Teaching OB, MM, POM, ED, HRM, Examination and Evaluation, Research work.
 Lecturer in Management; BIMIT, (B school), Bhubaneswar for 0.9 year(2nd feb-Oct,2005)
Responsibility - Teaching, Research work on marketing Mgmt., Examination and Evaluation.
 Lecturer in Management; BIITM, Bhubaneswar for 2 years(August 2002-June 2004)
Responsibility - Teaching, Research work on Marketing Mgmt, examination and evaluation.

 Researcher and Sales executive in Grey telecom ltd, Bhubaneswar, India, 6 month
Responsibility – Research work, Enhancement of connection of cellular phones.
 Researcher and sales executive in Ortel communications, Bhubaneswar India, 6 months
Responsibility - Research work, Space and Advertisement selling.
 Lecturer in Part time basis in Image & RCEM, Bhubaneswar in the year 2002-05.
CV | Biswamohan Dash

TECHNICAL SKILLS:

 Windows XP, DOS, MS Word, MS Excel, MS Power point, and Internet explorer.

RESEARCH EXPERIENCE:

 I have been continuing my research and teaching work for last 12.5 years. During this period I have published many papers in
national and international journals. My PhD thesis work is already completed in Marketing Management area. I have completed my
Ph.D in 2014, May from Utkal University.
 The topics of the research are related to Customer Relationship Management in Insurance Sector of Odisha, tourism sector of Odisha,
marketing management, Green marketing, and Corporate Social Responsibilities. The articles have been published in various national
and international magazines.
 In CRM in insurance sector, statistical techniques like; chi square analysis, factor analysis, ANOVA test and the T test have been
adopted for better conclusions. The objective of CRM study was to measure the satisfaction and retention level of insurance customers
in Odisha market.

RESEARCH AND PUBLICATION ACHIEVEMENTS:

I have published twelve research papers, two books and given presentation in 10 conferences and workshops
 My research paper titled ‘’Serving the insured customers’’ has been selected as the BEST research paper in the journal Indian
management, which is a Business Standard publication of all India management association(AIMA).
 My papers have been appreciated and published by the editors of different international magazines like ISCA, IJRCM and Indian
management journals. Another two research papers are on the verge of publication. I have presented many papers in national and
international conferences in management area.
 Apart from this I have published books on marketing management by B.K publication, Bhubaneswar and another on organizational
behavior by modern publishers, Odisha.
TEACHING AND SUPERVISION EXPERIENCE:
I have 14.5 years of teaching experience including 6 years of research in managements. I have taught the subjects like,
CV | Biswamohan Dash

Organizational Behavior, Marketing Management, Entrepreneurship development, Principle of Management and Human Resource
Management. My teaching has been appreciated by students, head and principal. Also students of my course have performed extremely
well by exhibiting good results in the examinations. I can teach varied subjects like OB, Marketing, HRM, ED, etc with industrial case
analysis. In addition, I also supervise students for their project work.
MEMBERSHIP:
Life member in ISTE, New Delhi

PERSONAL PROFILES:

Date of birth: 09.07.1979

Sex: Male
Nationality: Indian
Languages known: English, Hindi, Oriya
Hobby: Reading magazines, Singing, Traveling and playing cricket

REFEREES:
-Prof. Dr. Sabyasachi Das
MBA Dept. Utkal University
E mail:[email protected]
-Prof. Dr Kalyani Mohanty,
PMIR Dept, Utkal University, Bhubaneswar, India,
Phone No- 9438422077
-Prof.Dr.B.P.Patra,
XIM,Bhubanewar
Phone no-9438303194

DECLARATION:
I declare that all the above information are true and within my knowledge and can produce all the true copies to support my
CV if required.

Date
Place BISWAMOHAN DASH
CV | Biswamohan Dash

Publications
Overview of publication records
No. of Research Papers andArticles:16
No. of Books:4
No. of presentations in seminars:9
No. of workshops:2
No. of FDP:3
No. of national Seminar:15
No. of International Seminar:5

Published Research Papers (Peer Reviewed)

1. Serving the Insured Customers

B. Dash and S.M Das,
The journal of All India Management Association (AIMA) Indian Management, New Delhi; A Business Standard Publication (National
level)
Vol. 51, Issue 12, RNI NO-7140/61, page 30-36, 3rd December 2012.

2. Green Marketing Strategies for Sustainable Business Growth

B. Dash and S.M Das,
Journal of Business Management and Social Science Research, an International journal of Blue Ocean Research Journals (impact factor-
3.24),
ISSN NO: 2319-5614; Vol. 1, page 82-87, 17th October 2012.

3. e-CRM Practices and Customer satisfaction in the Insurance Sector

B. Dash and B.B Mishra,
International Science Congress Association (ISCA), Indore, Journal of management science;
ISSN NO: 2319-1171, volume-1, issue-1 6th August 2012.
CV | Biswamohan Dash

4. The Teacher, a Key Reformer In Engineering Institution

B. Dash,
Published and presented in the State level seminar on ‘Reform of technical education system in Odisha: vision-2015’ ISTE, Odisha section,
DRIEMS, Cuttack on 21st may 2012.

5. An insight into e-CRM practices in the insurance sector, in Indian Management journal
B. Dash and S.M Das,
The journal of All India Management Association (AIMA), New Delhi; A Business Standard Publication (National Level)
Vol. 51, Issue 3, RNI NO-7140/61, page 110-116, 3rd March 2012.

6. Effectiveness of E-CRM in Insurance sector – A study in Odisha,

B. Dash and Dr. K. Mohanty,
The National journal of Sambhram Academy of Management Studies (SAMSMRITI), Bangalore.
Vol.6 (1), Issue 0976-304x, Jan-2012.

7. The Sense of Brand in Marketing Management,

B. Dash and S.M Das,
The National journal Srusti Management Review,
Vol. 4, Issue-3, ISSN NO-0974-4274, 9th April, 2011.

8. E-CRM and Retention of Customers in Insurance Sector,

B. Dash and R.K Mishra,
International Journal of research in commerce and management, (IJRCM)
Volume no- 3, Issue no- 1(January), ISSN-2231-5756, 1st Jan, 2013.
9. E-CRM application in insurance sectors and retention of customers,
B.Dash and Dr.S.Das,
International Research Journal of commerce and behavioural science.
Volume-2, Issue-7, ISSN-2251-1547,page no 9-16; 1st may, 2013.
10. Customer satisfaction through CRM practices; perception of insurance officials,
CV | Biswamohan Dash

B.Dash.
International Research Journal of commerce and behavioral science, Singapore
Volume-2, Issue-7, ISSN-2251-1547,page no 17-23; 1st may, 2013.
11. Strategic customer retention through CRM; perception of insurance officials
B.Dash, Dr.S.Das,
International Research Journal of commerce and behavioral science, Singapore
Volume-2, Issue-11, ISSN-2251-1547 on 2nd September, 2013.
12. E-CRM practice by insurers; An empirical study in Odisha.
B.Dash, P.C.Padhy
Gyana Samhita-National Research Journal, published by IFEEL, Lonavala Campus
Vol-3, Issue -6, ISSN-2229-6654, page no-43-50 on July, 2013.
13. Customer retention strategy; an empirical study in insurance sector,
Dr.B .Dash, Dr.S.Das, Mr.B.Mohanty
Vol 3,No-11,ISSN-2319-5614 ,page no 59-66;published on 18th November ,2014.
Blue Ocean Research Journal, international peer reviewed journal (on line version) impact factor-3.24.
14. Impact of CRM in increasing customer awareness; An empirical study in odisha market.
Dr.B.Dash
International journal of Arts, Humanities and Management studies, peer reviewed international journal.
Vol 1, No.6; ISSN NO-2395-0692, page 31-40, Published on June 30th 2015; impact factor-0.32
15.Awareness creation among customers by private and public insurers in Odisha market.
Dr.B.Dash
International journal of education and humanities(Education Plus;APH publishing corporation,New Delhi)
Vol.4;Number – 1;ISSN 2277-2405;page 178-184,published on 1st July 2015.

16.Perception of officials towards communication channels across demographic factors in insurance sector.
Dr.B.Dash
An international journal of education and humanities (Education Plus;APH publishing corporation,New Delhi)
Vol.5;Number – 1;ISSN 2278-232x;page 247-254,published on 1st July 2016.

;Published Books
CV | Biswamohan Dash
Marketing Management

C o v e r p ic s \1 1 5 .p n

MARKETING MANAGEMENT

R . K . M oh a n t y, B . M . D a s h, An a n ya M i s r a

ISBN: 978-93 -80422 -09 -1

1. Book on Marketing Management

B. Dash
B.K. Publication, Bhubaneswar.
Third edition; ISBN-978-93-80422-09-1
2. Book (questions-answers) on Organizational Behaviour.
B .Dash
Modern Publisher, New Delhi, 2008.
3.Book on “Customer Relationship Management”
Dr.B .Dash
APH Publishing corporation,New Delhi
ISBN-978-93-313-2570-9
4.Book on Retail Management
Dr.B.Dash
Thakur publishers,Bhubaneswar
ISBN:978-93-86232-70-0
Presented and Published Research Papers in Seminars:
Dr.B.Dash presented a research paper titled “promotional effort on 21st century by insurance companies” in international conference on contemporary
issues in science,engineering and management (ICCI-SEM-2K17) in association with BPUT,Rourkela and IIRAJ,Bhubaneswar at GIFT on 18 th and 19th
February 2017.
CV | Biswamohan Dash

B. Dash presented a research paper titled “promoting handcraft products in Odisha” in UGC Sponsored National Seminar at Chowdwar
College on 20-21st December, 2013.
B Dash presented a paper titled “building organization culture that stimulates sustainability in the National Seminar conducted by IQAC,
DRIEMS on 11th November, 2013.
B Dash, presented a paper titled “six sigma competitive strategy for sustainable Entrepreneurship”in the UGC Sponsored International
Seminar on “Innovation and competitive strategies for sustainable entrepreneurship’’organised by PG Department of Commerce, Utkal
University, Bhubaneswar on 23rd-24th February, 2013.
B. Dash, presented a paper in a National Seminar titled “The Sense of Brand” in Marketing Management area and it has been published
in Srusti Management Review journal, volume-4 and issue-3 having ISSN NO-0974-4274 on 9th April, 2011, organized by Srusti Academy
of Management, Bhubaneswar.
B. Dash, Presented the paper in a National Level Seminar titled “Business Innovation” on 12th & 13th Nov, 2011 organized by Indian
Science Congress (Odisha Chapter) in OUAT, BBSR.
B. Dash, Presented the paper “Business Excellence and Information Technology” in AICTE sponsored National Seminar on 23rd & 24th
Feb, 2011 organized by DRIEMS, Cuttack.
B Dash, presented the paper titled ‘’Marketing and positioning handicraft products in Odisha’’in the National Seminar on
‘‘Entrepreneurship: innovations and strategy’’ Sponsored by AICTE, New Delhi held at RCEM, Bhubaneswar on 26th and 27th June, 2011.
B. Dash, Presented and published the paper titled “Customer Relationship Management in Service Sector (Tourism)” in International
Management Colloquium – 2008 on 29th & 30th April 2008, organized by DRIEMS Business School.

Participated in Conclave, Workshop, Staff Development Prog. And Seminars:

Dr.B.Dash participated UGC sponsored national seminar on “quality in higher education”conducted by deptt. Of political
science,kendrapara autonomous college,Odisha on 13th and 14th August 2016.
Dr.B.Dash participated in FDP on “modern teaching methodology and case based learning” conducted by IBS and held at
USBM, Bhubaneswar on 25th june 2016.
Dr B.Dash participated the national seminar on CSR in odisha at RCM,Bhubaneswar on dated 23 rd December 2015.
Dr.B.Dash participated 6th national HR conclave on HR strategy and tools at KIIT School of management, KIIT University on dated 25th
July, 2015.
CV | Biswamohan Dash

Dr.B.Dash completed successfully “Training of Trainers in Entrepreneurship Development” sponsored by the ministry of MSME
,Government Of India,yousufguda,Hyderabad from 09.02.2015 to 21.02.2015 organized at SRI SRI University,Cuttack,Odisha.
Dr.B.Dash participated 5th national marketing conclave on YOUTH MARKETING at KIIT school of management,KIIT university on dated
27th september,2014.
Dr.B.Dash participated an UGC Sponsored National Seminar on Emerging trends of Statistical Application in Society at P.G.Deptt. of
Statistics,Utkal University,BBSR.on dated 29th March,2014.
B. Dash participated in the National Marketing Management Conclave on 15th December 2012 on the topic ‘’Brand management in the
new era ‘at KIITSchool of management, Bhubaneswar
B. Dash participated in the International Management Conclave on the topic ‘’strategic entrepreneurship in emerging economies;
competitiveness and globalisation’’on and dated 17 th and 18th November, 2012, at KIIMS, Cuttack in collaboration with University of
Washington, USA.
B. Dash, participated in the Pearson forum of experts; A Higher Education Workshop on the theme ‘Better graduate for better tomorrow’’;
dated 18 th August, 2012 at May fair lagoon, Bhubaneswar
B. Dash, Participated in the National Conclave on “Customer Engagement; A Challenge for Managers” organized by KIIT Management
School, Bhubaneswar on 10th Dec, 2011.
B. Dash, Participated in the National level English Language Training & workshop organized by INFOSYS at DRIEMS language
laboratory on 20th & 21st August 2011.
B. Dash, Participated in UGC sponsored National Seminar on “Strategic Marketing for Sustainable Entrepreneurship” on 5 – 6 March,
2011 at PG Dept. of Commerce, Utkal University, BBSR.
B. Dash, Participated in AICTE sponsored National Seminar on “Economic Meltdown: Challenges of the New Age Managers” on 17th &
18th Dec, 2010, organized by IBCS, SOA University.
B. Dash, Attended workshop on “Teaching Learning Process” conducted by WIPRO on 24 – 29 May, 2010 at DRIEMS Campus,
Cuttack.
B. Dash, Attended AICTE sponsored Staff Development Programme on the theme “Globalization and Management Education’’
conducted by DRIEMS B-School from 21st July to 4th August 2008 at DRIEMS campus, Cuttack.
B. Dash, Participated in DRIEMS Higher Education Summit – 2010, A National Workshop on Dissemination of Higher Education through
ICT, held on February, 6, 2010, organized by DRIEMS B-School, Cuttack.
CV | Biswamohan Dash