Nike Case Study
Nike Case Study
Nike Case Study
Nike hit the ground running in 1962. Originally known as Blue Ribbon Sports, the company
focused on providing high-quality running shoes designed for athletes by athletes. Founder
Philip Knight believed high-tech shoes for runners could be manufactured at competitive prices
if imported from abroad. Nike’s commitment to designing innovative footwear for serious
athletes helped it build a cult following among U.S. consumers. Nike believed in a “pyramid of
influence” in which the preferences of a small percentage of top athletes influenced the product
and brand choices of others. From the start its marketing campaigns featured accomplished
athletes. Runner Steve Prefontaine, the first spokesperson, had an irreverent attitude that
matched the company’s spirit. In 1985, Nike signed up then-rookie guard Michael Jordan as a
spokesperson. Jordan was still an up-and comer, but he personified superior performance.
Nike’s bet paid off—the Air Jordan line of basketball shoes flew off the shelves and revenues hit
over $100 million in the first year alone. As one reporter stated, “Few marketers have so reliably
been able to identify and sign athletes who transcend their sports to such great effect.” In 1988,
Nike aired the first ads in its $20 million “Just Do It” ad campaign. The campaign, which
ultimately featured 12 TV spots in all, subtly challenged a generation of athletic enthusiasts to
chase their goals. It was a natural manifestation of Nike’s attitude of self-empowerment through
sports. As Nike began expanding overseas to Europe, it found that its U.S.-style ads were seen
as too aggressive. Nike realized it had to “authenticate” its brand in Europe, so it focused on
soccer (known as football outside the United States) and became active as a sponsor of youth
leagues, local clubs, and national teams. However, for Nike to build authenticity among the
soccer audience, consumers had to see professional athletes using its product, especially
athletes who won. Nike’s big break came in 1994 when the Brazilian team (the only national
team for which Nike had any real sponsorship) won the World Cup. That victory transformed
Nike’s image in Europe from a sneaker company into a brand that represented emotion,
allegiance, and identification. It also helped launch Nike into other international markets over the
next decade, and by 2003, overseas revenues surpassed U.S. revenues for the first time. In
2007, Nike acquired Umbro, a British maker of soccer-related footwear, apparel, and
equipment. The acquisition helped boost Nike’s presence in soccer as the company became the
sole supplier of uniforms to over 100 professional soccer teams around the world. Nike focused
its efforts on international markets, especially China, during the 2008 Summer Olympics in
Beijing. Although Nike’s rival, Adidas, was the official sponsor of the Olympic Games, Nike
received special permission from the International Olympic Committee to run Nike ads featuring
Olympic athletes during the games. In addition, Nike sponsored several teams and athletes,
including most of the Chinese teams and 11 of the 12 high-profile members on the United
States men’s basketball teams. That year, sales in the Asian region grew 15 percent to $3.3
billion and Nike’s international divisions grew to 53 percent of the company’s revenue. Some
believed Nike’s marketing strategy during the Olympics was more effective than Adidas’s
Olympic sponsorship. In addition to expanding the brand overseas, Nike successfully entered
new athletic footwear, apparel, and equipment product categories by using endorsements from
high-profile athletes and consumer outreach programs. The Nike Golf brand, endorsed by Tiger
Woods, has changed the way professional golfers dress. Tiger’s powerful influence on the game
and his Nike emblazoned style have turned the greens at the majors into “golf’s fashion
runway.” In addition, Nike has used the superstar to help build its relationship with consumers.
In 2009, it launched a Tiger Web Talkback session at nikegolf.com, where fans could ask
questions and hear Tiger talk about golf. The session was part of a nationwide Nike Golf
consumer experience day, which included equipment demos, long-drive contests, and in-store
specials. In tennis, Nike has aligned with Maria Sharapova, Roger Federer, and Rafael Nadal to
push its line of tennis clothing and gear. Some called the famous 2008 Wimbledon match
between Roger Federer and Rafael Nadal—both dressed in swooshes from head to toe—a five-
hour Nike commercial valued at $10.6 million. Nike teamed up with seven-time Tour de France
champion Lance Armstrong not only to sell Nike products but also to help Armstrong’s
LIVESTRONG campaign. Nike designed, manufactured, and sold over 70 million yellow
LIVESTRONG bracelets, netting $80 million for the Lance Armstrong Foundation. It also
featured Armstrong’s message of survival, willpower, and giving in a series of Nike
commercials. To promote its line of basketball shoes and apparel, Nike continues to feature
basketball superstars such as Kobe Bryant and LeBron James. In addition, it formed a
partnership with Foot Locker to create a new chain of stores, House 30 PART 1
UNDERSTANDING MARKETING MANAGEMENT Marketing Excellence >>Google In
1998, two Stanford University PhD students, Larry Page and Sergey Brin, founded a search
engine company and named it Google. The name plays on the number googol—1 followed by
100 zeroes—and refers to the massive quantity of data available online that the company helps
users find. Google’s corporate mission is “To organize the world’s information and make it
universally accessible and useful.” From the beginning, Google has strived to be one of the
“good guys” in the corporate world, supporting a touchy-feely work environment, strong ethics,
and a famous founding credo: “Don’t be evil.” The company has become the market leader for
search engines through its business focus and constant innovation. As Google grew into a
primary destination for Web users searching for information online, it attracted a host of online
advertisers. These advertisers drove Google’s revenue by buying “search ads,” little text-based
boxes shown alongside search results that advertisers pay for only when users click on them.
Google’s search ad program, called AdWords, sells space on its search pages to ads linked
with specific keywords. Google auctions off the keyword ads, with prime keywords and page
locations going to the highest bidder. Google recently added a program called AdSense, which
allows any Web site to display targeted Google ads related to the content of its site. Web site
publishers earn money every time visitors click on these ads. In addition to offering prime online
“real estate” for advertisers, Google adds value by providing tools to better target their ads and
better understand the effectiveness of their marketing. Google Analytics, free to Google’s
advertisers, provides a custom report, or dashboard, detailing how Internet users found the site,
what ads they saw and/or clicked on, how they behaved while there, and how much traffic was
generated. Google client Discount Tire was able of Hoops by Foot Locker, which offers only
basketball products by Nike brands such as Converse and Jordan. Recently, Nike’s lead in the
running category has grown to 60 percent market share thanks to its exclusive partnership with
Apple. Nike (Plus) technology includes a sensor that runners put into their running shoes and a
receiver, which fits into an iPod, iTouch, or iPhone. When the athlete goes for a run or hits the
gym, the receiver captures his or her mileage, calories burned, and pace and stores it until the
information is downloaded.Nike is now considered the world’s largest running club. In 2008 and
2009, Nike hosted the Human Race 10K, the largest and only global virtual race in the world.
The event, designed to celebrate running, drew 780,000 participants in 2008 and surpassed that
number in 2009. To participate, runners register online, gear up with Nike technology, and hit
the road on race day, running any 10K route they choose at any time during the day. Once the
data is downloaded from the Nike receiver, each runner’s official time is posted and can be
compared to the times of runners from around the world. Like many companies, Nike is trying to
make its company and products more eco-friendly. However, unlike many companies, Nike
does not promote its efforts. One brand consultant explained, “Nike has always been about
winning. How is sustainability relevant to its brand?” Nike executives agree that promoting an
eco-friendly message would distract from its slick high-tech image, so efforts like recycling old
shoes into new shoes are kept quiet. Today, Nike dominates the athletic footwear market with a
31 percent market share globally and a 50 percent market share in the United States.
Swooshes abound on everything from wristwatches to skateboards to swimming caps. The
firm’s long-term strategy focuses on basketball, running, football, women’s fitness, men’s
training, and sports culture. As a result of its successful expansion across geographic markets
and product categories, Nike is the top athletic apparel and footwear manufacturer in the world,
with corporate fiscal 2009 revenues exceeding $19 billion.
VI. Implement the best alternative (Problems and Solutions are best arrived when people who
will be implementing the decisions property consulted.)
Differentiation strategy is an approach businesses develop by providing customers with
something unique, different and distinct from items their competitors may offer in the marketplace. The
main objective of implementing a differentiation strategy is to increase competitive advantage. A
business will usually accomplish this by analyzing its strengths and weaknesses, the needs of its
customers and the overall value it can provide.