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Questionnaire: Male Female

This document contains a 15 question questionnaire about online shopping habits and preferences. It collects information such as name, age, contact details, address, gender, age group, occupation, income level, items purchased online, amount of money spent, reasons for online shopping, website features that attract customers, factors that affect satisfaction, issues with online shopping, where other items are purchased, opinions on buying groceries online, perceived benefits of online grocery, types of products purchased from online companies, rating of the purchasing environment and satisfaction with a particular online company.

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Prachi Sharma
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56 views4 pages

Questionnaire: Male Female

This document contains a 15 question questionnaire about online shopping habits and preferences. It collects information such as name, age, contact details, address, gender, age group, occupation, income level, items purchased online, amount of money spent, reasons for online shopping, website features that attract customers, factors that affect satisfaction, issues with online shopping, where other items are purchased, opinions on buying groceries online, perceived benefits of online grocery, types of products purchased from online companies, rating of the purchasing environment and satisfaction with a particular online company.

Uploaded by

Prachi Sharma
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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QUESTIONNAIRE

Name : …………………………………………………………………………
Age : …………………………………………………………………………..
Contact No. ……………………………………………………………………

Address : ………………………………………………………………………

…………………………………………………………....................................

………………………………………………………………………………….

□Male

□Female

Age:-

□18-24

□25-30

□30 and above

Occupation:-

□Student

□Service

□Business

Income Level:-

□1 lakh – 5 lakhs

□5 lakhs – 10 lakhs

□10 lakhs and above

Q1. Which item you shoponline?


□ Apparels

□ Books

□ Electronics

□ Food
□ Games

□ Music

□ Any other(Please specify)

Q2. How much money do you spent in online shopping? (Rupees)

□ 100 – 500

□ 500 – 1000

□ 1000 – 5000

□ 5000 & above

Q3. When do you feel the need to shop online?

□ When I need home delivery

□ When I want something unique and special

□ When I need to compare prices

□ When I don’t have the time to find things by different markets

□ Any other(Please specify)

Q4. What features in Online Shopping website attracts you?

□ The design of a website

□ Discounts offered

□ Advertisement

□ Variety

□ Value for money

□ Any other(Please specify)

Q5. While shopping what affects your satisfaction the most?

• Website User Friendly

• Cash on delivery

• Credit/Debit Card payment

• Offers & Discounts

• Free Shipping
Q6. What are your issues regarding online shopping?

□ No guarantee

□ Possibility of forgery

□ Product highly priced

□ Too much clutter

□ Security issue

□ Physical examination

□ Any other(Please specify)

Q7. Where do you shop for items?

□ Local Kirana

□ Ration Shop

□ SabziMandi

□ Supermarkets

Q9. If given an option to buy online will you buy online?

□ Yes

□ No

□ May be

Q10. Do you think buying grocery online is beneficial?

□ Yes

□ No

Q11.Ifyes, why do you think is beneficial?

□ Easy to order

□ Variety at one shop

□ Discounts & offers

□ Saves time
□ Avoid long queues

□ Any other(Please specify)

Q12. Which type of products you purchase from Online Company?

a) Skin Care Products b) Beauty Care Products

c) Home care products d) food beverages

e) Other products

Q13. How do you feel the purchasing environment in Online Company?

a) Excellent b) Good

c) Poor d) Very poor

Q14. Are you satisfied with to join current Online Company?

a) Yes b) No c) Can’t Say

Q15. Online Company have Good Quality?

a) Strongly agree b) Agree

c) Neither agree d) Disagree

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