PH Orthooutcomesreport 0904 Final Sample
PH Orthooutcomesreport 0904 Final Sample
PH Orthooutcomesreport 0904 Final Sample
OUTCOMES
Report
Contents Introduction
03 | Introduction 15 | Hip Replacement In 2018, more than 3,500 California residents put their trust in Palomar Health Orthopedic and Spine Center to
resolve their bone, joint and spine disorders. Our expertise and commitment to providing the highest quality
care has resulted in superior patient outcomes with fewer complications and readmissions. These exceptional
04 |
Award-Winning Orthopedic 16 | Knee Replacement results have earned us national recognition, and we are proud to share some of the details of our efforts
and Spine Care through this report.
24 | Where to Find Us
12 |
Total Joint Replacement
Palomar Health Orthopedic and Spine Center of San Diego County ranks in Healthgrades
the top 10 percent of U.S. hospitals. Superior patient outcomes mean fewer Palomar Medical Center Escondido was recognized
complications and readmissions. We are proud to be nationally recognized for our by Healthgrades for superior outcomes in back and
neck surgery, spinal fusion, hip fracture treatment, hip
exceptional results.
replacement and knee replacement.
Distinctions include:
●● America’s 100 Best Joint Replacement 2017 – 2019
U.S. News & World Report ●● America’s 100 Best Orthopedic Surgery 2017 – 2019
To help patients decide where to receive care, ●● Five-Star Recipient Back Surgery 2019
U.S. News & World Report evaluates data on
●● Five-Star Recipient Total Hip Replacement 2019
nearly 5,000 hospitals in 16 adult specialties,
9 adult procedures and conditions, and 10 pediatric ●● Five-Star Recipient Total Knee Replacement 2019
specialties. A hospital must excel in caring for the Palomar Medical Center Poway also achieved:
sickest, most medically complex patients to be ●● Five-Star Recipient Total Knee Replacement 2019
Patient Locations
Oceanside
4% Bonsall/Fallbrook
Carlsbad Female Male
Escondido
3% Inland South
COASTAL
PH PRIMARY
DISTRICT 3% Riverside County While females outnumber males for joint replacement
SOUTH
procedures, both genders report a near equal share of other
25% Other
Poway
INLAND
orthopedic and spine issues.
SOUTH
El Cajon
6 PALOMARHEALTH.ORG/ORTHO PALOMAR HEALTH OUTCOMES REPORT 7
San Diego
ROOM
HUSBAND
DOCTORS DISCHARGE PHYSICAL
NIGHTSHIFT
GREA FEELING
NIC
ADMITTING PLEASANT RESPECT
The Patient Experience
AWESOME PHYSICIAN
BEST COURTEOUS PLEASED IMPRESSED
ALWAYS
VISITORS
NURSES
POSITIVE
Patients come first. We pride ourselves in combining the best technologies with the brightest, most
caring professionals to provide you the best patient care possible. During your stay at a Palomar Health
EXPLAINED
hospital, every member of our staff will treat you and your loved ones like family. Here’s what our patients told
us about their orthopedic and spine experience in 2018.
QUICK
REHAB
CARED
THANK WONDERFUL
FOOD
ATTENTION
PROFESSIONALISM NEEDS
PEOPLE FAMILY
ASKED
Measure
Palomar Medical Center
National
Poway
Grade
Palomar Medical Center
Escondido
National
Grade
Rank Rank
EXCELLENT
THERAPIST PAIN
Communication with Nurses 88% B 94% A
Communication with Doctors 98% A 98% A
Pain Always Well Controlled 97% A 97% A
Quality of the Food 98% A 91% A
SURGEONS
B A
Would you recommend the Hospital to Family
At Palomar Health Orthopedic and Spine Center, patient satisfaction is our greatest and Friends?
83% 95%
accolade. From communication to food quality and pain control, we strive to
provide a superior experience every day in every way. This word cloud represents Discharge Information and Care Transitions 99% A 98% A
actual patient feedback gathered from 2018 satisfaction surveys. The bigger
the word appears, the more frequently it was used by patients to describe their
experience with us.
I’m really proud of our success in controlling pain after
surgery. This allows patients to recover faster, and even walk the
EXPERIENCE
very same day of surgery. We don’t want to be the hospital where
TREATED HAPPY your pain is ‘usually’ under control, we strive for ‘always.’ I frequently
HELPFUL hear from my patients that they had surgery years ago, but that it’s
GOOD
improved so much, they wished they hadn’t waited so long.
Our goal is to improve your quality of life, increase your mobility, and make your care experience as easy as As leaders in the orthopedic and spine industry, our team of experts is committed to educating our staff and
possible. For patients who need surgery, most are leaving our facility sooner than they may have expected. the community. Classes are led by physicians and health education experts who are passionate about their work.
That’s why our team has designed a CarePath that keeps you and the rest of your care team connected and
The 5th Annual
moving towards the same goals. The 5th The
Annual
5th Annual
ORTHOPEDIC & SPINE
ORTHOPE
SYM
ORTHOPEDIC
ORTHOPEDIC
& SPINE
&ORTHOP
SPINE
SYMPOS
Your Best Enhanced Advanced 5th Annual Orthopedic & Spine Symposium READY
READY RE
READY
RE
GO
Patient Early Care Transitions
SET
SET SE
Health Before Recovery and Surgical
GO
GO
Education Mobilization and Hand-Offs More than 130 nurses, therapists and case managers attended our symposium on September 28, 2018. The event
SET SE
Surgery Pain Control Techniques
featured an expert panel of speakers from Palomar Health and Mayo Clinic who led us in a fun and informative day of
Avoid surgery Attend a Pre- Our multi-modal Minimally invasive You’ll often walk Coordinated care is orthopedic and spine education. We explored innovative ways to get people moving and back to the lives they love.
09.28.18 09.28
until all other Operative Class pain control surgical techniques the same day as the key to getting 09.28.18
09.28.18 09.28
●● 6.25 CEU’s approved by BRN Board of Registered Nursing
conservative taught by our reduces reliance on allow for faster surgery to speed you home faster.
treatments have specialized nurses. opioids. recovery, a up recovery and ●● 6.25 CEU’s approved for Physical Therapy Board of California
Name: _______________________________________________________________________________
Name: __________________________________________________________
been exhausted. shorter hospital improve range of We work to Name: Name:
___________________________________________________________________________________
____________________________________________________________________________
Name: __________________________________________________________
Engage with your Anesthesia engage you and
●● 6.25 CEU’s approved for Occupational Therapy of California
stay and fewer motion. Organization: ___________________________________________________
Organization: ___________________________________________________
Phone: __________
Minimize health personalized protocols reduce complications. your caregiver so ●● 5.75 hours approved for ONCB Category
Organization:
Organization:
___________________________________________________
A, plus 0.5___________________________________________________
forOrganization:
Category B ___________________________________________________
Phone: Phone:
______________
_______
factors that Online CarePath. medication side Our physical and you feel supported Have each vendorHave initialeach
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increase your effects including Shorter surgical occupational at home. Have each
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A nurse is available Special thanks to our top sponsors:
risk for potential
problems after to assist you with
nausea. times reduce blood
loss and risk of
therapy team
will guide you at Home wellness The 5th Annual
ORTHOPEDIC &
VENDORS
VENDORSVENDORS
VENDORS VENDORS
= Gold Sponsorship Level
= Gold Sponsorship
= Gold Sponsorship
Level
= Silver
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surgery. any questions or Pre-surgery infection. every stage, from programs, home SPINE SYMPOSIUM
concerns. hydration helps you hospital to home, visits, nurse check- READY
SET
GO!
feel better after to one of our ins, online surveys PalomarHealth.org/Symposium2018
98
classes, including:
%
more proactive in their post-
of patients felt I was very impressed with the ease and ●● Why Does My Hand Hurt? ●● Heal Your Hips op care.
prepared for
straightforward CarePath programs.
●● ostural Awareness and
P ●● ocus on Your Feet
F
EXHIBITORS
EXHIBITORS EXHIBITORS
EXHIBITORS
EXHIBITORS
It truly helped me in preparation and – Najeebe Geagea, MSN, RN
their surgery answered my concerns beforehand.
Back Care and Ankles
Palomar Health Acute RehabPalomar
Palomar Health
PalomarAcute
Health
Rehab
Acute
Unit
Unit
Rehab
Palomar
Health Acute RehabClinical
Unit
Health Acute Rehab Unit
Coordinator
Unit Palomar Health Human Resources
Palomar Health
PalomarHuman
Palomar Health
HealthResources
Human Palomar
Resources
Health
●● Integrative Spine Care ●● Beat Back Pain
– Steve McCoy Palomar Health Home Caregivers
Palomar Health
PalomarHome
Health
Caregivers
Palomar
& Home
Home Caregivers
&
Palomar
Health
Health
Home Health
& Home
Home Caregivers & Home
Home
Health
Palomar
CaregiversPalomar
Health
Health Outpatient Rehabilitation
& HomeHealth
Palomar
HealthOutpatient
Palomar Health
Health Outpatient
Rehabilitation
Palomar
Rehabilitati
Health
Patient
10 PALOMARHEALTH.ORG/ORTHO PALOMAR HEALTH OUTCOMES REPORT 11
Total Joint Replacement
Palomar Health Orthopedic and Spine Center ranks in the top 10 percent of U.S. hospitals, and is the top
knee and hip replacement destination in North County San Diego. Our orthopedic surgeons are pioneers
in their field, using surgical best practices and advanced pain reduction techniques to provide more rapid
recoveries for patients.
2 6 2% 6%
1.58 1.72%
1.55 1.36%
0 8 0% 8%
Excellent Poor Excellent Poor
2.43 days = National Average 3.14% of Patients = National Average
1.8 days = Top 10% in Nation 2.02% of Patients = Top 10% in Nation
PMC Poway PMC Escondido PMC Poway PMC Escondido
Why is this Important? In 1988, patients had a 10- to 14-day Why is this Important? Every member of our team plays a
hospital stay. Today, it’s less than 2 days, with better patient role in reducing the likelihood of a patient needing to return
outcomes. Our lower length of stay means our patients met to the hospital. To achieve these low rates, we focused on
their therapy goals and were ready to go home faster. This patient safety after discharge, and improved hand-offs from
reduces their chances of a complication like infection. the hospital to home caregivers.
Why is this Important? There is no place like home to Why is this Important? Achieving superior clinical outcomes – Brian Cohen, MHA
recover from surgery. The Palomar Home Health team can after surgery requires a smooth start on the road to recovery. Director, Orthopedic and Spine Services
provide wellness programs, home visits and nurse check-ins.
Plus, our online surveys and follow-up visits are designed to
keep you on track in the comfort of your own home.
The hip joint is one of the body’s largest weight-bearing joints. A healthy hip joint lets you walk, squat and turn
without pain. With a damaged hip joint, the cartilage in the joint is worn down, causing severe pain and stiffness.
●● Partial hip replacement and hip resurfacing ●● evision of hip replacement – patients come to
R
●● Total hip replacement us from all over to replace worn implants, or to
correct a previous surgery
●● Minimally invasive hip approaches
70.2 57.9 % %
900
19 20
600
have lasted 20+ years have lasted 25+ years
25
Years of research have allowed Palomar Health Orthopedic
300
247 671 685 and Spine Center surgeons to extend the lifetime use of
Palomar Health leads the region in hip implants while helping to speed up recovery and reduce
100
replacement expertise. Years of research have allowed
0 101 108 103 post-operative discomfort. Wear rates can vary based on
our surgeons to extend the lifetime use of implants 2010 2014 2018 patient factors like activity and weight. The good news
while helping to speed up recovery and reduce post- is that modern materials used in hip and knee implants
operative discomfort. evision of Hip
R otal Hip
T artial Hip
P should be even more durable than those in the study.
Replacement Replacement Replacement
Knee pain is a common complaint across many age groups. Due to the high amount of strain placed on
the knee throughout the years, orthopedic knee surgeries like arthroscopic knee surgery and total knee
Free your knees! Palomar Health
replacement remain common.
Orthopedic and Spine Center is the top knee
replacement destination in North County
Palomar Health Leads the Region in Knee Replacement Expertise San Diego, and is nationally recognized for
If you are faced with a knee condition, Palomar Health Orthopedic and Spine Center can help. We offer the shorter hospital stays, fewer complications
expertise and experience of sub-specialty trained surgeons in orthopedic knee surgery covering: and faster recoveries.
Age: Volume:
75 1800
70 1400 27
31
65 1000
60 600 22
200
504 1150 1342
55
2010 2014 2018 0
58 38 25
2010 2014 2018
evision of Knee
R otal Knee
T artial Knee
P
Replacement Replacement Replacement
evision of Knee
R otal Knee
T artial Knee
P
Replacement Replacement Replacement
Serving Younger Patients with Partial Knee Replacements
4 4%
Palomar Health Orthopedic and Spine
Center ranks among the top 10 percent of 2 6 2% 6%
hospitals in the nation for successful shoulder
surgery outcomes. 1.38
1.31
0 8 0% 8%
Excellent Poor Excellent Poor
2.04 days = National Average 1.55% Complications = National Average
1.53 days = Top 10% in Nation 1.27% Complications = Top 10% in Nation
PMC Poway PMC Escondido PMC Poway PMC Escondido
Why is this Important? Our average length of stay ranks in the top 10 percent in the nation (less than two days), and we're proud
to report a zero percent complication rate at both hospitals.
3D Image Guidance
Our goal is to improve surgical
Palomar Medical Center Escondido has been at the forefront of spine care innovation for more than 20 years.
accuracy and reduce X-ray exposure
We offer advanced treatment for back and neck disorders in a state-of-the art, patient-centered environment.
to our patients, staff and providers.
Our goal is to simplify the complexity of spine care and get you back to your normal routine as quickly as possible.
The answer is the Ziehm Vision RFD
3D, which enables our surgeons to use
A Better Approach to Treating Back and Neck Disorders less-invasive surgical approaches.
We offer the latest conservative treatments along with minimally invasive surgical options. Patients can expect
prompt appointments with leading specialists and individualized attention from the entire care team. This helps to
ensure that every step of your experience – from diagnosis to rehabilitation – progresses smoothly and successfully.
San Diego’s Palomar Health Orthopedic and Spine Center offers the expertise and experience of sub-specialty
trained orthopedic and neurosurgeons covering:
●● Micro-discectomy ●● Minimally invasive lumbar and cervical fusion
2018 Spine Surgery Outcomes
●● Motion-sparing disc arthroplasty ●● Spine tumor removal
Hospital Acquired Conditions per 1,000 Spine Complications of Spine Fusion
Nearly a third of our surgical patients do not require instrumentation. When fusion is necessary, our surgeons
Fusion Patients
use the most minimally invasive technique possible for:
1.5 10%
●● Smaller incisions ●● Improved range of motion
.75 2.25 5% 15%
●● Quicker recovery with less pain ●● Fewer complications
2.33%
0 3 0% 20%
Spine Surgery by Type Excellent
1.26 HACs = National Average
Poor Excellent Poor
5.36% Complications = National Average
.79 HACs = Top 10% US Hospitals 3.46% Complications = Top 10% in Nation
Palomar Health Palomar Health
Why is this Important? A hospital-acquired condition (HAC) Why is this Important? Achieving superior clinical outcomes
is an undesirable situation or condition that affects a patient in back and neck surgery requires you start on the road to
1% Other Our primary goal is to and that presented during a stay in the hospital. Palomar recovery without any setbacks.
improve each person’s quality Health’s spine fusion patients have had zero HACs since 2016.
3% Arthroplasty of life and reduce their pain.
Cutting-edge technology
8% Pain Pump/ and low complication rates
Neurostimulators are a means to that end, Oswestry Disability Index
but not the goal itself.
20% Cervical Fusion We remain focused on the Why is this Important? Palomar Health wants to know how
Before Surgery much surgery has improved our patients’ daily lives. That’s
outcomes that patients 38
32% Discectomy/ tell us are important, so
(baseline) why we ask our patients to report on their function and pain
Laminectomy
together we can make before surgery, and again 90 days after surgery. We use a
more informed healthcare 3 Months After standard survey called the Oswestry Disability Index (lower
35% Lumbar Fusion Surgery 22 67%
decisions. score is better).
1 Year That’s a 67% improvement within the first 90 days.
– Andrew Nguyen, MD, PhD One-year results available late 2019 Function Levels:
After Surgery
Spine Medical Director
0 – 20%: minimal disability
PMC Escondido 0 20 40 60
Level of Disability Minimal Moderate Severe 21 – 40%: moderate disability
41 – 60%: severe disability
30 Billion
Ninety-five percent of hip Clinical team mobilizes X-ray, labs and cardiac Anesthesiologist performs
Our goal is to diagnose the fracture quickly so
we can reduce the patient’s pain. Then we follow
$ fractures are caused by falls,
age 65 and older –
when a patient arrives with a
suspected hip fracture
workup to determine
fracture location and other
a nerve block to reduce
pain dramatically
evidence-based guidelines that advance the patient call 9-1-1 patient symptoms
through their care plan, including surgery within The cost to the U.S. health care system
24 hours if necessary. for falls among older adults in 2010. Falls
cause 95 percent of hip fractures.
Improved patient outcomes:
●● Better pain control
●● Early return to activity
Nursing Unit Surgery Nursing Unit Discharge
●● void adverse events (e.g., infections, falls,
A
95 75
Multimodal approach Goal is to get patient ready Focused care to prevent Discharge to most
readmissions, revision surgery) % % to pain control led by for surgery within 24-hours post-op complications and appropriate level of care –
●● Satisfied patients and family members anesthesiologist until patient of arrival maximize future range of skilled nursing facility,
is ready for surgery Palomar Health averages motion and function rehabilitation hospital or
19 hrs, 34 min home with home
health services
Hip fractures that are Fractures sustained
caused by falls by women
Length of Stay for Hip Fractures (White women are more likely
to break a hip than Black or
Days:
Asian women.)
Palomar Health By the Numbers
4.8
1 per day
70 %
4.7
4.4
4.5
4.0
33% 20% Average frequency of patients with a hip
Palomar Health patients who
3.6 3.8 said their pain was always
3.6 fracture that arrive in a Palomar Health ED
well-controlled
3.2
Adults 65 and older who
twenty
Hip fracture patients
47
3.0
%
PMC Escondido PMC Poway fall each year who die within a year of
(Of those who fall, 20 – 30%
Reduction in
their injury
efore Hip Fracture
B fter Hip Fracture
A suffer moderate to severe opioid use
percent
Pathway (2016) Pathway (2017 – 2018) injuries that make it hard for Percent of hip fracture patients through Palomar
them to get around or live
independently, and increase that arrive in a Palomar Health ED Health’s hip
Time spent in the hospital dropped by almost their risk of early death.) between Friday and Sunday fracture pathway
half a day. M T W Th F S S
Source: Centers for Disease Control and Prevention, KERA Research
Rehabilitation Services
Our services span from hospital to home or outpatient clinic. The patient and the therapy team partner
together to provide a seamless rehabilitation experience that begins on the day of surgery and continues until
recovery goals are achieved.
Sources:
●● merican Joint Replacement Registry Patient-Facing
A ●● Improving Value in Total Joint Arthroplasty: A Comprehensive
Interim Report, 2018 Patient Education and Management Program Decreases
Discharge to Post-acute Care Facilities and Post-operative
●● Continuum of Care, Advisory Board, 2019
Complications. The Journal of Arthroplasty, 2018
●● urrent Trends in Discharge Disposition and Post-
C
●● Palomar Health Administrative Data
Discharge Care After Total Joint Arthroplasty.
Current Reviews in Musculoskeletal Medicine, 2017 ●● Press Ganey and Associates, 2019
●● Hospital Compare Preview Report, 2018 ●● rojected Volume of Primary Total Joint Arthroplasty in the U.S.,
P
2014 – 2030. The Journal of Bone and Joint Surgery, 2018
●● ow Long Does a Hip Replacement Last? A Systematic
H
Review and Meta-Analysis of Case Series and National ●● ariation in the Cost of Care for Primary Total
V
Registry Reports with More than 15 Years of Follow-up. Knee Arthroplasties. Arthroplasty Today, 2017
The Lancet, 2019