Process Capability (CP & CPK) - Six Sigma Study Guide
Process Capability (CP & CPK) - Six Sigma Study Guide
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Cp and Cpk are considered short-term potential capability measures for a process. In
Six Sigma we want to describe processes quality in terms of sigma because this gives us
an easy way to talk about how capable different processes are using a common
mathematical framework. In other words, it allows us to compare apple processes to
orange processes!
Process Capability
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This is a long article, but I thought it was important to keep Cp and Cpk together. Cpk is
addressed rst, then Cp. There are also crib notes on what the equations mean in a real
performance sense, what you should be able to tell about a process depending on Cp
and Cpk values and more. If you are not nding what you are looking for, please let me
know in the notes below.
Cp Cpk vs Pp Ppk
Cp and Cpk are called Process Capability. Pp and Ppk are called Process Performance.
In both cases we want to try to verify if the process can meet to meet Customer CTQs
(requirements).
Cp, and Cpk are used for Process Capability. Generally you use this when a process is
under statistical control. This often happens with a mature process that has been
around for a while. Process capability uses the process sigma value determined from
either the Moving Range, Range or Sigma control charts
Pp and PPk are used for Process Performance. Generally you use this when a process is
too new to determine if it is under statistical control. Ex. there is a short pre-production
run or you are piloting a new process. Because there is not a lot of historical data we
take large samples from the process to account for variation. Process Performance
generally uses sample sigma in its calculation.
In theory Cpk will always be greater than or equal to Ppk. There are anomalies seen
when the sample size is small and the data represents a short amount of time where
estimating using R will overstate standard deviation and make Cpk smaller than Ppk. It
is not real, there can never be less variation in the long term since the long term is using
all of the data not just two pieces of data from every subgroup.
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Evaluating process capability with Cp & Cpk mirror what is done (and why it is done)
when following the Pp & Ppk approach. The main difference is that you use Cp & Cpk
after a process has reached stability or statistical control.
Cp vs Cpk
The ‘k’ stands for ‘centralizing factor.’ The index takes into consideration the fact that
your data is maybe not centered.
Cpk vs Ppk
Cpk tells us what a process is capable of doing in future, assuming it remains in a state of
statistical control.
Ppk tells us how a process has performed in the past and you cannot use it predict the
future because the process is not in a state of control.
The values for Cpk and Ppk will converge to almost the same value because sigma and
the sample standard deviation will be identical (use an F test to determine).
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Cpk and Ppk values will be distinctly different, perhaps by a very wide margin.
A good analogy is shooting at a target. If the rounds form a good cluster or grouping in
the same spot anywhere on the target you have a high Cp value. When the you have a
tight group of shots is landing on the bulls eye, you now have a high Cpk
Cpk measures how close you are to your target and how consistent you are to around
your average performance. A person may be performing with minimum variation, but
he can be away from his target towards one of the speci cation limit, which indicates
lower Cpk, whereas Cp will be high. On the other hand, a person may be on average
exactly at the target, but the variation in performance is high (but still lower than the
tolerance band (i.e., speci cation interval). In such case also Cpk will be lower, but Cp will
be high. Cpk will be higher only when you r meeting the target consistently with
minimum variation
What is Cpk?
If you think of the walls of your garage – where you have to t your car in – they
become the customer speci cation limits. If you go past those limits, you will crash, and
the customer will not be happy!
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If your process has a lot of variation, that means the process average is all over the
place. Not good for parking a car, and not good for any other process. To give your
parking process the best chance of success you should work on reducing variation and
centering.
If the car is too wide for the garage, nothing you do to center the process will help. You
have to change the dispersion of the process (make the car smaller.)
If the car is a lot smaller than the garage, it doesn’t matter if you park it exactly in the
middle; it will t and you have plenty of room on either side. That’s one of the reasons
the six sigma philosophy focuses on removing variation in a process.
If you have a process that is in control and with little variation, you should be able to
park the car easily within the garage and thus meet customer requirements. Cpk tells
you the relationship between the size of the car, the size of the garage and how far away
from the middle of the garage you parked the car.”
Cpk is merely the smallest value of the Cpl or Cpu denoted: Cpk= Min (Cpl, Cpu)
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We know that any speci cation limit has an upper bound and a lower bound. Because
you know that 6 sigmas – or 6 standard deviations account for nearly all eventualities
on a process (assuming normal distribution) you shouldn’t be surprised to see the “/ 3”
because we are looking at only one side of the distribution.
A z score is the same as a standard score; the number of standard deviations above the
mean.
If a process is perfectly centered, it has a Cp of 1. That would indicate that mean was 3
standard deviations away from the upper limit and the lower limit.
A perfectly centered process – a process who has a mean exactly in between the 2
speci cation limits (meaning halfway between the two will have a Cpk of 1. How is this
possible? Let’s check the math.
If a process is perfectly centered, then we know that the (USL – Process mean) equals
the same thing as the (Process Mean – LSL). Let’s call that A.
Z USL = USL – Process Mean / Standard Deviation. then becomes Z USL = A/ Standard
Deviation
and
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Z LSL = Process Mean – LSL / Standard Deviation then becomes Z LSL = A / Standard
Deviation.
The exact same thing.
Notes on Cpk
Cpk measures how close a process is performing compared to its speci cation limits
and accounting for the natural variability of the process.
Larger is better. The larger Cpk is, the less likely it is that any item will be outside
the speci cation limits.
When Cpk is negative it means that a process will produce output that is outside
the customer speci cation limits.
When the mean of the process is outside the customer speci cation limits the value
of Cpk will be Negative
If the upper value is 2 and the lower is 1, we say it has been shifted to the left.
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Cpk = Negative number: Your process will regularly crash the car into the wall.
Cpk =0.5: You have a good chance hitting the wall on entry.
Cpk =1: Your car may be just touching the nearest edge of the entry.
Cpk =2: Great! You have great clearance. You could double the width of your car before
you hit the side of the garage.
Cpk =3: Excellent! You have excellent clearance. You could triple the width of your car
before you hit the side of the garage.
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Cpk Videos
“If you were producing a Cpk equal to 1, than you could expect to produce at least
99.73% good parts.”
How to Calculate Cp
Just as you use Cp & Cpk when a process is stable and Pp & Ppk when a process is new,
the way you calculate each are a bit different, too.
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Let’s revisit Pp
Pp = (USL – LSL) / 6* s
In Pp, s is the standard deviation, or the ‘fatness’ or dispersion of the bell curve.
In Cp, we replace s with and estimate of σ we call σr. To do that we leverage the Moving
Range concept from a Moving R Bar chart or an XMR Chart. So, σr = [ R Bar / d2]
D2 re ects values derived from integrating the area under the normal curve. We often
use a table which gives a d2 value based on how many subgroups were in the sample.
d2 subgroup
values
If your Process Mean (central tendency) is closer to the USL, use: [ USL – x(bar) ] / [3 *
R Bar / d2], where x(bar) is the Process Mean.
If your Process Mean (central tendency) is closer to the LSL, use: [x(bar) – LSL ] / [3 * R
Bar / d2], where x(bar) is the Process Mean.
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Capability Index
How do Cp, Z values, DPMO , Speci cation Limits, Standard Deviation, and Capability
all relate?
Capability Index
Notes on Cp Values
If the ratio is greater than one, then the Engineering Tolerance is greater than the
Process Spread so the process has the “potential” to be capable (depending on
process centering).
If, however, the Process Spread is greater than the Engineering tolerance, then the
process variation will not “ t” within the tolerance and the process will not be
capable (even if the process is centered appropriately).
Capability Ratio Cr
The capability ration is the inverse of Cp
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Because Cpk accounts for centering (where Cp does not), Cpk can never be larger
than Cp.
Process Capability A
Question: Data being used in the initial set-up of a process are assumed to have a
normal distribution. If the nominal (target) is set at the center of the distribution, and
the speci cation limits are set at ±3s from the center, then the Cpk is equal to:
(A) –0.25
(B) 1.00
(C) 1.33
(D) 1.67
The USL – LSL (the upper and lower limits) could be representative of the tolerance
interval. I’m not familiar with anything called the tolerance interval but the upper and
lower limits are set by what is considered acceptable by the client. And those t.
A con dence interval is a statistical measure used in hypothesis testing and is not
pertinent to this question.
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Variance is a speci c term in Six Sigma. You can calculate variance by squaring the
standard deviation – a term that does not appear in the Cp equation so we can
eliminate this answer.
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Comments (60)
Joanna Han
19th November 2014, 3:05 pm
Hi, if I have a set of data where the subgroup size is different, how should I determine
which d2 value to be used for the Cpk calculation? If I perform a Ppk calculation, is
the Ppk value going to be affected by the difference in subgroup size? Thanks.
Reply
Hi Joanna – Not sure I’m following your rst question. Are you asking which d2
value to choose if you have multiple subgroups of varying size? (Ex. subgroup 1 has
5 elements, 2 has 4, 3 has 5?)
However, Ppk values shouldn’t be affected by subgroup size as you don’t use it in
the calculation. – See this article on Ppk calculation.
Reply
Joanna Han
20th November 2014, 1:27 pm
Yes. My rst question was about how to determine d2 for multiple subgroups of
varying size, i.e. what you have given in the example.
Reply
Joanna, you’ve asked a great question and I’m going to need to study a bit
more before I can answer.
If you were designing the sampling, I’d suggest controlling it so that your
subgroups were the same size. Since we all know that in practice we often
inherit data, so this may not be possible. My instinct would be to take the
average of the subgroup sizes. So if we had sizes of 5, 4, 5 – I’d round up and
use 5.
I’ll investigate further and see what I nd. A friend suggested I check the text
Statistical Quality Control by Grant and Leavenworth. Trying to get my hands
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on a copy now.
Reply
Joanna Han
21st November 2014, 1:04 pm
Hi, I am doing data analysis where the subgroup size is not constant. I was
thinking to take the majority (or average) but I have found that there is
formula to determine the sigma. Have a look here:
http://elsmar.com/pdf_ les/Capability%20Analysis%20Formulas%20-
%20Minitab.pdf
Levi
11th August 2017, 4:04 pm
Use S bar / C4 instead of r bar /d2. C4 is a different form of unbiasing constant that
doesn’t require the sub groups to be the same size.
Reply
Reply
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Reply
Pavel
22nd March 2016, 8:49 pm
Hello! How was out of spec percentage (2.28%) calculated in a video lesson?
Reply
Hi Pavel, it was calculated using a Z Score. See some more on the relationship
between Process Capability and Z scores here: https://sixsigmastudyguide.com/z-
score-and-process-capability/
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Reply
PARAG PANDYA
19th April 2016, 8:14 am
Reply
Yes, Parag. See the notes that Joanna Han left above.
Reply
Abdul Ahad
28th April 2016, 6:32 pm
Reply
Abdul – not exactly sure what you’re looking for here. How can I help?
Reply
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bhushan kumar
25th May 2016, 8:04 am
Reply
Reply
ddot.re
25th May 2016, 1:07 pm
best summarized Cp Pp Cpk PPk chart that capsulizes digni cant facotrs
Reply
Reply
Abhinav singh
25th June 2016, 2:18 pm
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Reply
Reply
prabin
15th November 2016, 5:00 am
Reply
Reply
karen
15th November 2016, 5:49 pm
packages produced by this process is estimated to be below the speci cation limit?
weights of containers
0,9475 0,9775 0,9965 1,0075 1,018
0,9705 0,986 0,9975 1,01 1,02
0,977 0,996 1,005 1,0175 1,025
Reply
Reply
chandana
30th November 2016, 10:23 am
How many number of batches Require for caculation of Cp & CPk Valules in Anual
product quality review
Reply
Reply
Gianfranco
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11/29/2018 Process Capability (Cp & Cpk) | Six Sigma Study Guide
Hi,
I have a doubt about the table under the “Capability Index” paragraph. It links Cp and
Z, and there is a constant Cp=Z/3. My question is should not be Cpk=Z/3?, instead for
Cp should be Cp=Z/6. Thanks in advance
Reply
Reply
Amit
22nd December 2016, 10:38 am
Hello,
I would like to know more whether we can calculate process capability of Manual
processes & what are the rules to calculate manual process capability (Theory).
Reply
Erica
9th February 2017, 7:48 am
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Hi,
1.How much OK ratio there is in Cp=1.33 and Cpk=1.33?
2.How much OK ratio there is in Cp=1.0 and Cpk=1.0?
Thank you
Reply
Erica, I’m not sure what you mean by OK ratio. Can you elaborate?
Reply
Guru
13th February 2017, 7:19 am
Hi,
I have a data which contains the quality scores of the individual persons from last 50
weeks (Individual scores for 50 persons on 50 weeks).
Can I use the cpk calculation to know how many persons are in USL & LSL?
Or any other method will be used ?
Please suggest. Thanks in advance.
Reply
Guru, I’m not entirely sure what you are asking. Can you add a bit more detail?
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Reply
Guru
15th February 2017, 11:15 pm
Hi,
Currently, I have been measuring the quality for a group of staffs on a weekly
basis. I also set a bandwidth that the staffs who scored more than 90 percentage
were good and less than 90% was bad.
Now I have the data history for the last one year. If I want to see the statistical
detail for the past one year data(which means can I able to say the sigma levels
for each staff) what method will be used?
Reply
Interesting question. Is the sample size homogeneous? Were the same people
measured for every test or did the population change over time? Was the test
the same each time?
Reply
Guru
16th February 2017, 6:16 am
2.Mostly same people were measured for every test. Sometimes, the new
people were added and will be added overtime.
Since this looks like attribute data (pass / fail), consider treating it like so
and forget the scores. Then use an attribute chart to show changes over
time where each fail is a “defective” not a “defect”. You’d calculate baseline
sigma like so.
Look at what Jeremy did in his case study on using control charts on
student test scores. Depending on your use, you might consider an EWMA
chart.
Guru
18th February 2017, 7:15 am
Hi
Thanks very much for the detailed response.
Now I will start my analysis with the baseline sigma.
However, I will consider the other sources for my future analysis plan
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Thanks again
Reply
ashley
20th February 2017, 9:59 pm
Reply
Reply
Ashley
22nd February 2017, 12:55 pm
Then start applying your substitutions. Begin with the given, i.e. Cpk = 2.0.
From there, see how to elegantly interconnect the Z score in the Cpk formula.
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Reply
Adam Au
7th April 2017, 2:18 am
Reply
Alex
24th October 2017, 5:11 pm
pls how do you solve this -What is the Ppk of a process with a spread of 24 units, an
average of 68, an upper limit of 82 and a lower limit of 54
Reply
Reply
Yun
19th January 2018, 8:46 am
I have the same question when preparing for ICBB – all solutions do not make
sense.
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Reply
Alexander Coulter
15th November 2017, 10:41 am
In the section “How to Calculate Cpk” you describe Cpk as the minimum of two
scaled z-scores, where those scores are Cpl and Cpu (the “Cps”). Z-scores are
calculated using standard deviations, which you also say in that section and
immediately following ones. But later on in the “How to Calculate Cp” section you
say that you don’t use standard deviation, instead you use the range: R_bar / d2.
Which is it?
Reply
SABARISH
10th January 2018, 11:30 pm
Req dimension 49 , tol+/- 1, capture value all of them within48.9 to 49.2 but cp
value comes around 0.3 , even all the data are close to required value why cp is less
than 1? Captured 125 data,n 5
Reply
SABARISH
10th January 2018, 11:32 pm
Reply
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http://www.cpkinfo.com/CapStudy.html
Reply
sara
21st February 2018, 2:33 am
hi
i want to calculate the cp and cpk for a group of data =250 value and the subgroup
of them is 1 .(every data of the 250 value is a subgroup itself)
how can i do that
Reply
Jerome
20th March 2018, 9:27 am
When cpk and ppk are close in value it represents a stable process, and when they
are far apart it shows an unstable process. My question is, how far apart can they be
where one can say if the process is stable or unstable.
Reply
Vikram Nayak
29th March 2018, 4:46 am
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Reply
Wisley Wu
24th June 2018, 9:16 pm
Hi Ted:
I appreciate that you continue share the six sigma information to me. We have some
questions about six sigma calculation.
I think that I can discuss with you , could you please kindly to answer?
1. When we talking about the capability of a process , we usually use cpk to show
how well the process is.
We want to know the capability of the process . So we sample 32x and we can
calculate the cpk of the dimension from the 32x data.
Besides , according to the ‘Central Limit Theorem’ , we can easily calculate the
estimated failure rate. (normal probability. )
But how about a attribute data? If I know the yield rate of our product (like 95% ),
how can I transfer 95% to a sigma value?
In general case , we often say that the yield is 95% and maybe sigma level Z= XXXX ,
do you know what is their relationship?
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And if we can transfer yield to sigma level . Do we need to measure the process
drift(according to Motorola , the long term drift is 1.5 sigma)? Or we just need to
calculate the short term sigma level?
Reply
wisley
24th June 2018, 11:55 pm
Hi Ted:
I appreciate that you continue share the six sigma information to me. We have some
questions about six sigma calculation.
I think that I can discuss with you , could you please kindly to answer?
1. When we talking about the capability of a process , we usually use cpk to show
how well the process is.
We want to know the capability of the process . So we sample 32x and we can
calculate the cpk of the dimension from the 32x data.
Besides , according to the ‘Central Limit Theorem’ , we can easily calculate the
estimated failure rate. (normal probability. )
But how about a attribute data? If I know the yield rate of our product (like 95% ),
how can I transfer 95% to a sigma value?
In general case , we often say that the yield is 95% and maybe sigma level Z= XXXX ,
do you know what is their relationship?
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And if we can transfer yield to sigma level . Do we need to measure the process
drift(according to Motorola , the long term drift is 1.5 sigma)? Or we just need to
calculate the short term sigma level?
Reply
Kyslinger
7th August 2018, 3:56 pm
The issue is that, if we are perfectly centered, the Cp = Cpk, which is not what the
penultimate sentence says. The nal sentence also implies that Cpk can be higher
than Cp, which is not true.
Reply
Kyslinger
7th August 2018, 4:01 pm
speci cation limits (meaning halfway between the two will have a Cpk of 1. How is
this possible? Let’s check the math.”
Reply
In the framework of process evaluation and analysis, CP and CPK are used as
indicators of processes, but as I seen,
they are more oriented towards each metric in particular than the process as a whole,
for example, I have a human talent management process,
that has three metrics, you can calculate the CP based on the speci cation limits of
each metric, the standard deviations of those
The data, but how would the roll-up or grouping of information to measure the
capacity of the human talent management process like everything?
Thanks
Reply
Hi Dany,
I only have the capacity to answer these kind of questions in the paid forum. We’d
love to have you join!
Best, Ted.
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Reply
samy
6th October 2018, 3:17 am
Reply
BB
27th November 2018, 12:35 pm
Using this partial Z Table, how many units from a month’s production run are
expected to not satisfy customer requirements for the following process? Upper
speci cation limit: 8.4 Lower speci cation limit: 4.7 Mean of the process: 6.2
Standard Deviation: 2.2 Monthly production: 360 units
Reply
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