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Pantene Assignment - Zohaib Khan - 19P01951 - Section A

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Running head: PANTENE

Pantene Assignment

Submitted To
Dr Saad Shahid

Submitted By
Zohaib Khan

Marketing Research

25th November, 2020


Lahore School of Economics
PANTENE

Nielsen: Market Research for Pantene


Management Problem: Reasons for the decline in market share of Pantene from 22.5%
to 20%.
Research
Type of
Objective Methodology/ Outcome
Research
Research Process
For Retail measurement
The objectives of retail Retail measurement
service, team of
Retail Measurement

measurement service service provides the


dedicated auditors visit
are to find out data on information on sales,
large number of stores
Service

consumer buying market shares, distribution,


after every specific
behaviour in stores, pricing, merchandising
interval with hand held
market dynamics and and promotions for
scanners to collect
trends as well as Pantene. Furthermore, this
information on various
making decisions about research covers all types of
aspects across product
marketing mix. markets and stores.
categories.
The purpose of media Media measurement
Media measurement
Measurement

measurement service is service provides the


service is carried out by
Service

to measure the information about which


Media

installing people meters


effectiveness and channels, programs and
in rigorously selected
impact of company’s commercials are being
representative sample
advertising activities on watched and by whom and
households.
consumers. when.
Consumer panel service
Consumer Panel Service

Consumer panel service


Consumer panel service reveals information on
is done to observe the
tracks a large number of consumer purchases from
purchasing behaviour
carefully selected all outlets they visit and
and insights regarding
statistically this information is linked
market penetration,
representative sample with demographic
buying rates, loyalty,
households through the characteristics, media
purchase frequency,
use of in – home consumption and
repeat buying and brand
scanners. purchasing history of
switching triggers.
households.
Customized research
starts once the servicing
Customized research is Customized research
team gets the project,
done for the purpose of outcomes mainly include
Customized Research

then it designs the


finding solutions for customized research
research including
clients in relation to reports including insights
questionnaire which is
their marketing about how brand loyalty,
then sent to data
strategy, communication
collection team. Then it
communication effectiveness, customer
goes to data processing
effectiveness, consumer satisfaction and equity
team for analysis and
attitudes, customer differs with respect to
that analysis is then
satisfaction and brand consumer purchasing
converted into insights
equity. behaviour.
by client servicing
team.

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