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Mwa 3

This document provides instructions for Major Writing Assignment #3 in an English 2210 course. Students are asked to write a set of instructions for using a simple product or service. They will test the usability of their instructions in class and revise them based on feedback before submitting a final version. The deliverables include the printed instructions document and a one-page reflective memo. The instructions document must include step-by-step directions, graphics, and sections like an introduction and troubleshooting. The memo requires students to summarize their process, intended audience, usability testing, and which course goals they addressed.

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136 views3 pages

Mwa 3

This document provides instructions for Major Writing Assignment #3 in an English 2210 course. Students are asked to write a set of instructions for using a simple product or service. They will test the usability of their instructions in class and revise them based on feedback before submitting a final version. The deliverables include the printed instructions document and a one-page reflective memo. The instructions document must include step-by-step directions, graphics, and sections like an introduction and troubleshooting. The memo requires students to summarize their process, intended audience, usability testing, and which course goals they addressed.

Uploaded by

api-549584939
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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English 2210: Professional & Technical Writing

Major Writing Assignment #3: Instructions &


Documentation

First Draft:
In-Class usability test:
Final Draft:

Context: The main purpose of this assignment is to give you practice in developing and evaluating
instructional writing, one of the kinds of technical communication you will do often in the workplace.
As you and your team develop new products, services, or methods, you will probably also be
responsible for writing the document that goes along with them, and you will frequently be asked to
write instructions. In the technical workplace, documentation helps people complete simple and
complex tasks, including using computer software, using new entertainment technologies, or making
use of a new product.

Task: Write a set of instructions for use of a simple product or service. Instructions describe to a
reader how to perform a specific task, such as how to assemble a product or do complete a task via a
step-by-step process. You may look at existing instruction sets online or reference chapter 8 of our
textbook. in the end, though, you must write your own instructions. You will usability test your
instructions in the classroom before revising and submitting them.

Deliverable (Please submit all elements as a single, PDF file).

1. Printed Instructions Document


A complete instruction set will include:
 A step-by-step description of the process for using your product or service.
 The instruction document should include the following: a title, introduction and background,
use of materials, parts, tools, and conditions, step one, two etc., conclusion, and a
troubleshooting section (if needed). Please see page 207 of our textbook for more details.
 Graphics/photos where appropriate: Graphics for this assignment may come from outside
sources. Graphics for this assignment must be designed, drawn, photographed, or otherwise
created by you.

2. One Page Reflective Memo


 Summarize your process of developing/researching/assembling your materials for your
instructions (one paragraph).
 Summarize who your audience analysis and purpose for your instructions (one paragraph).
 Describe your process of testing the usability of your document (one paragraph).
 Describe which of the course goals you feel you encountered in completing this assignment
(one paragraph).

Student Learning Outcomes (SLOs):

1. Project Planning - Students plan, research, and compose technical documents in teams and
individually relative to the lifecycle process for technical documents.
2. Project Analysis - Students work to identify readers for their technical documents, the contexts in
which those documents exist, with an emphasis on how technical documents are best composed by
and for specific global, diverse, and multicultural situations. Students also understand how technical
documents can occupy and respond to social justice and community service contexts.
3. Content Development - Students come to understand how genre conventions impact writing
strategies, and use contextual information to place specialized information into an appropriate
technical genre.
4. Organizational Design - Students practice strong research skills with primary and secondary sources
in order to generate appropriate content for their technical documents. Students generate strong
research questions and develop clear research methodologies for their work.
5. Written Communication - Students compose clear prose that is stylistically responsible, avoids
errors, and pays attention to readability for audiences.
6. Visual Communication - Students understand and practice general visual design principles by
developing user-friendly data displays including charts, tables, infographics, line graphics, and
presentations.
7. Reviewing and Editing - Across media and contexts, students learn informed stylistic choices, text-
revision for user-centeredness, and avoidance of common misspellings and mechanical errors.
8. Content Management - Students gain foundational knowledge of the organization and management
of complex and extensive digital and textual information and receive an introduction to information
architecture, web content management, and social networking.
9. Production and Delivery - Students develop confidence in presenting information using a variety of
modes and delivered in various media, including web content, paper, oral presentation, and video.
Students will be cognizant of the best principles for delivery so they may apply their work seamlessly
to emerging technologies.

Category Comments Points


Earned
Content: 40 points
Your document includes step-by-
step instructions and all required
elements, including a title,
introduction and background, use
of materials, parts, tools, and
conditions, step one, two etc.,
conclusion, and a
troubleshooting section (if
needed).
Design and Graphics: 30 points

Your instruction document is


easy to follow and is well-
organized. The graphics that are
used are easy to see and
understand, and add to the ease
of explanation.
Editing Process: 10 points

Clear improvements have been


made to your document between
the first draft and final version,
including revisions to writing
and grammar errors and content
changes as needed.
Reflective Memo: 20 points

Your memo addresses all of the


questions that are posed, is the
appropriate page length, and
includes specific details and
examples throughout.

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