11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

At the ________ level, ERP systems require organizations to focus on business processes rather
than functions.

Select one:
a. hardware
b. physical
c. logical  Correct
d. middleware
e. presentation

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: logical

Question 2
Incorrect

CBM mark 0.00

Weight 1.00

Information systems that are used for generating reports for mid-level managers are known
as:

Select one:
a. MIS.
b. DSS.
c. databases.  Incorrect
d. ESS.

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: MIS.

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 3
Incorrect

CBM mark 0.00

Weight 1.00

In general, the biggest benefits of implementing an integrated system include a reduction in

inventory and ________ costs.

Select one:
a. indirect
b. personnel
c. material
d. direct
e. silo  Incorrect

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: personnel

Question 4
Correct

CBM mark 1.00

Weight 1.00

In silo systems information is captured and re-entered several times and is not available in
________.

Select one:
a. back-ups
b. hardcopy
c. real-time  Correct
d. batches

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: real-time

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 5
Incorrect

CBM mark 0.00

Weight 1.00

Integrated systems should ________ share information with one another.

Select one:
a. never  Incorrect
b. rarely
c. slowly
d. seamlessly

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: seamlessly

Question 6
Incorrect

CBM mark 0.00

Weight 1.00

Manually reentering data in a system ________ leads to more errors and inaccuracies.

Select one:
a. never
b. usually
c. rarely  Incorrect
d. always

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: usually

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 7
Correct

CBM mark 1.00

Weight 1.00

Many benefits of integrated systems are ________ so they are difficult to quantify.

Select one:
a. intangible  Correct
b. decisional
c. financial
d. tangible
e. operational

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: intangible

Question 8
Incorrect

CBM mark 0.00

Weight 1.00

One benefit of ERP systems is that they allow organizations to quickly form and break ________
with other companies.

Select one:
a. networks  Incorrect
b. web services
c. alliances
d. protocols

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: alliances

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 9
Correct

CBM mark 1.00

Weight 1.00

A cross-functional task such as order processing involves interactions between sales,

warehousing and accounting.

Select one:
True 
False

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is 'True'.

Question 10
Incorrect

CBM mark 0.00

Weight 1.00

Mid-level managers typically focus on planning the long-term strategy of the organization.

Select one:
True 
False

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is 'False'.

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 11
Incorrect

CBM mark 0.00

Weight 1.00

Silo environments help to foster enterprise decision-making and overall effectiveness.

Select one:
True 
False

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is 'False'.

Question 12
Correct

CBM mark 1.00

Weight 1.00

Silos will probably not prevent customer service representatives from accessing customer
data payment records in real-time.

Select one:
True
False 

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is 'False'.

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 13
Correct

CBM mark 1.00

Weight 1.00

The functional model of POSDCORB (Planning, Organizing, Staffing, Directing, Coordinating,

Reporting, Budgeting) dates back to the 1930s yet is still in use today.

Select one:
True 
False

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is 'True'.

Question 14
Correct

CBM mark 1.00

Weight 1.00

When data has to be manually re-entered from one system into another system, this
indicates that the systems have seamless integration.

Select one:
True
False 

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is 'False'.

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 15
Complete

Marked out of 1.00

List and describe the three main information system architectures.

Logical architectures
physical architectures
IS architectures

Question 16
Incorrect

CBM mark 0.00

Weight 1.00

A side benefit of integration is that the organization is forced to ________ its hardware,
software, and IT policies.

Select one:
a. upgrade  Incorrect
b. reengineer
c. review
d. standardize

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: standardize

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 17
Incorrect

CBM mark 0.00

Weight 1.00

Because of an ERP system, customers should be able to find out ________ the current status of
their orders.

Select one:
a. on the web  Incorrect
b. quickly
c. eventually
d. in real-time

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: in real-time

Question 18
Incorrect

CBM mark 0.00

Weight 1.00

Systems integration means allowing access to a shared data resource by people from
different ________ areas of the organization.

Select one:
a. functional
b. logical  Incorrect
c. decisional
d. geographical

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: functional

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 19
Incorrect

CBM mark 0.00

Weight 1.00

Being able to approve a customer's credit application on the spot is an example of how
integrated systems can provide better:

Select one:
a. market research.
b. support.
c. information visibility.
d. resources.  Incorrect

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: information visibility.

Question 20
Correct

CBM mark 1.00

Weight 1.00

Early business organizations focused on breaking complex work tasks into ________ tasks that
could be more easily managed and controlled.

Select one:
a. larger
b. smaller  Correct
c. non-working
d. more complex

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: smaller

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 21
Incorrect

CBM mark 0.00

Weight 1.00

Hershey's ERP project failed initially because they failed to break their existing:

Select one:
a. functional silos.
b. hardware resources.
c. software development patterns.
d. chocolate bars.
e. cross-functional roles.  Incorrect

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: functional silos.

Question 22
Correct

CBM mark 1.00

Weight 1.00

The first step in systems integration is to take inventory of the various IT ________ being used
in the organization.

Select one:
a. integrated systems
b. databases
c. resources  Correct
d. web-enabled applications
e. hardware components

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: resources

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 23
Correct

CBM mark 1.00

Weight 1.00

To avoid support and maintenance problems with the integrated system it is important to
create a ________ IT help desk and support.

Select one:
a. strategic
b. business
c. distributed
d. centralized  Correct
e. network

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: centralized

Question 24
Correct

CBM mark 1.00

Weight 1.00

The people issues are the most challenging in systems integration.

Select one:
True 
False

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is 'True'.

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 25
Correct

CBM mark 1.00

Weight 1.00

The three major types of information system architectures include centralized, decentralized
and distributed systems architectures.

Select one:
True 
False

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is 'True'.

Question 26
Incorrect

CBM mark 0.00

Weight 1.00

Today's information systems are based on a centralized architecture that allows sharing of
applications and data resources between the end user and the server computers.

Select one:
True 
False

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is 'False'.

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 27
Incorrect

CBM mark 0.00

Weight 1.00

Transaction processing systems are designed to support office workers.

Select one:
True 
False

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is 'False'.

Question 28
Correct

CBM mark 1.00

Weight 1.00

Until recently, information systems and organizations have evolved into functional silos.

Select one:
True 
False

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is 'True'.

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 29
Correct

CBM mark 1.00

Weight 1.00

When organizations get large and complex sharing of information happens only at higher
levels of management.

Select one:
True 
False

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is 'True'.

Question 30
Incorrect

CBM mark 0.00

Weight 1.00

When organizations get large and complex they tend to break functions into larger units and
assign one or more staff the responsibility for these activities.

Select one:
True 
False

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is 'False'.

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 31
Correct

CBM mark 1.00

Weight 1.00

When systems are integrated they can share information in real-time.

Select one:
True 
False

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is 'True'.

Question 32
Not answered

Marked out of 1.00

List and describe at least three different limitations of systems integration.

Question 33
Not answered

Marked out of 1.00

What is the difference between logical and physical systems integration? Give an example of
each.

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 34
Incorrect

CBM mark -6.00

Weight 1.00

The business process view flattens the organization from a hierarchical to a ________ structure.

Select one:
a. vertical
b. matrix
c. horizontal  Incorrect
d. relational

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: matrix

Question 35
Incorrect

CBM mark 0.00

Weight 1.00

The current generation of ERP systems does not work well with ________ architecture on
legacy platforms.

Select one:
a. in-house
b. centralized
c. grid  Incorrect
d. distributed
e. cross-platform

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: centralized

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 36
Incorrect

CBM mark 0.00

Weight 1.00

The evolution of Information Systems is often viewed as a  ________ change process in

which technologies, human factors, organizational relationships and tasks change
continuously.

Select one:
a. automated  Incorrect
b. simplified
c. socio-technical
d. easy

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: socio-technical

Question 37
Incorrect

CBM mark 0.00

Weight 1.00

The hierarchical layers of an organization from strategic planning to operational control

represent ________ silos.

Select one:
a. vertical
b. matrix
c. horizontal  Incorrect
d. corn

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: vertical

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 38
Incorrect

CBM mark 0.00

Weight 1.00

To get employees to do their task in a new way, managers must get them to shift their focus
from achieving ________ goals to organizational goals.

Select one:
a. practical
b. departmental
c. procedural
d. individual  Incorrect
e. functional

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: departmental

Question 39
Correct

CBM mark 1.00

Weight 1.00

________ tools are good for short-term integration of existing applications in the organization.

Select one:
a. Hardware
b. Middleware  Correct
c. Data integration
d. Business process integration
e. Real-time access

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

The correct answer is: Middleware

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11/06/2019 Practice Quiz 5 - ERP Integration and Architecture

Question 40
Incorrect

CBM mark 0.00

Weight 1.00

ERP systems come with built-in ________ for a variety of functions such as entering a customer
order.

Select one:
a. vendors
b. processes
c. tasks  Incorrect
d. roles
e. users

Certainty :  C=1 (Unsure: <67%)  C=2 (Mid: >67%)  C=3 (Quite sure: >80%)

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