Rebekah Wells
Brigg, DN20 8QN, United Kingdom
07724595805 •
[email protected]Personal statement
I am a multi-skilled, organised, results-oriented Customer Service Professional with an excellent track
record of service quality, and customer base. Outstanding communication, relationship-building and
influencing skills; competent in building customer relationships which inspire
confidence and loyalty. I am able to be efficient while also able to adapt well to new environments and
learn new processes quickly to achieve outstanding results.
Strong ability to multitask and prioritize, and able to organise which is most helpful in a home office
setting and in a company setting.
I have been spending time sharpening my office and customer service skills as I am striving to
re-enter this field with previous skill and newly obtained skills.
Work Experience
Personal Assistant, Virtual and Face - to - Face
02/2018 - 09/2020
Responsibilities & Achievements
Booking and going with individuals to appointments, performed tasks around the house such as
shopping, cleaning and cooking all upon request.
Helped individuals get to work, college or university. Scheduled household maintenance and arranged
payment. Maintained calendars and various secretarial duties. Booking of appointments such as
medical, dental, meetings.
Daycare Provider, Self employed
03/2019 - 03/2021
Responsibilities & Achievements
Childcare Coordination, Meal preparation, One‑on‑one interaction with both parents and children ages
Infant to 6 years, Preschool and early learning day to day with attention to spelling, early math skills,
and social interactions with peers. Nap time as needed and personal hygiene as needed (Nappy
changes, bathing, dressing)Outside and off facility care such as Library visits, Park and recreation
activities with parent approval.
Live In Nanny, Private Employer
02/2018 - 03/2019
Responsibilities & Achievements
Provided One‑on‑One care to two children ages 8 and 13 years of age in daily tasks such as personal
hygiene, dress, school preparation, meal preparation, education aid such as schoolwork preparation
and
assistance. Day to day well being attendance.
CV created by reed.co.uk
Cashier/ Customer Service Rep, Grocery Bandit
07/2017 - 02/2018
Responsibilities & Achievements
Provided Customer Service to the general public throughout the storefront and performed cashiering
duties. Handled money, cleaning of storefront, stocking and answering phones. Assisted Customers in
the
handling of groceries and direction on locating requested items as needed
Receptionist/ Admin Secretary, Pediatric Therapy Services
01/2009 - 06/2010
Responsibilities & Achievements
Worked at front desk performing duties such as answering phones, scheduling and confirming
patients
appointments as well as establishing new patient intake calls and appointments.
Performed office duties such as Telephones, computers, faxing, copying, printing, scheduling,
confirming insurance
through phone‑calls and email. Data entry and transcription as well as needed by resident therapists.
Filing as needed, basic cleaning of office and waiting area.
Lead Grill Cook, Calamity Jane's
02/2001 - 12/2003
Responsibilities & Achievements
Began as Busser and moved up to Lead Grill Cook in 3 months. Duties performed included cooking,
cleaning of workstation, opening and closing kitchen as needed and taking inventory before closing.
Sometimes answered the phones but most work was kept in the kitchen. Assembling food as needed
(salads and sides) and food prep at the beginning of each work day.
Qualifications
Concorde Career College
2007 - 2009
A-Levels:
● Medical Transcription and Coding - A*
New Skills Academy
2021 - 2021
EXECUTIVE SECRETARIAL, ADMIN AND PA DIPLOMA - ACCREDITED (LEVEL 3)
New Skills Academy
2021 - 2021
LEVEL 2 & 3 CUSTOMER SERVICES DIPLOMA
New Skills Academy
2021 - 2021
GDPR CERTIFICATE
New Skills Academy
2021 - 2021
TOUCH TYPING AND SHORTHAND
New Skills Academy
2021 - 2021
CV created by reed.co.uk
EXECUTIVE SECRETARIAL, ADMIN AND PA DIPLOMA - ACCREDITED (LEVEL 3)
New Skills Academy
2021 -2021
MEDICAL SECRETARY DIPLOMA
CV created by reed.co.uk
