Entrepreneurship in An Increasingly Digital and Global World. Evaluating The Role of Digital Capabilities On International Entrepreneurial Intention
Entrepreneurship in An Increasingly Digital and Global World. Evaluating The Role of Digital Capabilities On International Entrepreneurial Intention
Entrepreneurship in An Increasingly Digital and Global World. Evaluating The Role of Digital Capabilities On International Entrepreneurial Intention
Article
Entrepreneurship in an Increasingly Digital and
Global World. Evaluating the Role of Digital
Capabilities on International
Entrepreneurial Intention
Laura von Arnim 1, * and Matthias Mrozewski 2
1 Department for Entrepreneurship and Innovation Management, Technical University of Berlin,
10623 Berlin, Germany
2 ESCP Business School Berlin, 14059 Berlin, Germany; [email protected]
* Correspondence: [email protected]
Received: 4 September 2020; Accepted: 23 September 2020; Published: 26 September 2020
Abstract: Given the growing role of entrepreneurial companies in international markets, recent
research endeavors direct their attention towards understanding the role of digital technologies for the
internationalization efforts of new ventures. Thereby, existing research is mostly focused on explaining
the enabling role of digital technologies as a contextual frame, but widely neglects the role of the
individual and his/her capabilities to make use of those technologies. This paper aims at closing the
above research gap by focusing on digital capabilities and investigating their effect on the intention to
engage in international entrepreneurship. With the help of structural equation modeling, we integrate
the concept of digital capabilities into the Theory of Planned Behavior (TPB) and empirically analyze
the complex relationship between digital capabilities, the three TPB dimensions, and international
entrepreneurial intention (IEI). Using a student sample from a major German university (n = 198),
we find evidence for the significant role of digital capabilities for IEI through its positive effects on an
individual’s attitude towards international entrepreneurship and perceived behavioral control.
1. Introduction
Recent entrepreneurship and innovation research agrees that digital technologies actas important
“enablers” of entrepreneurial action [1,2]. The enabling effect can be mainly attributed to the
circumstance that strategically important resources such as information and knowledge [3] are
distributed more equally thanks to the wide availability of internet and cloud technologies [4],
coming with free of charge information, communication and collaboration tools, and the necessary
infrastructure [5]. Nowadays, potential customers can be reached easily through e-commerce sales
channels, which allow for quick commercialization of newly developed products and services [6,7].
The evolution of the aforementioned technologies and tools is, moreover, significantly easing the
spontaneous creative and collective processes needed for entrepreneurship and innovation activities
(e.g., product development, etc.) by enhancing human collaboration without the need of physical
presence [8]. As a consequence, venture projects can be set up quickly without requiring huge
upfront investments, e.g., in office infrastructure. This all together significantly lowers the barriers
of market entry for small entrepreneurial companies and enables them to successfully compete with
incumbent firms.
The positive effects of digitization for entrepreneurship are particularly visible in the international
context as communication with international suppliers, customers, and business partners is increasingly
accessible through the means of internet technologies and digital tools [9]. As a consequence,
the high (and costly) risks typically associated with international business activity are significantly
lowered which, in turn, creates an environment in which under-resourced firms can achieve quick
internationalization [10,11]. It comes as no surprise that digitalization is seen as an important “enabler
of international entrepreneurship” (IE) [12] (p. 661) as it facilitates resource-constrained new ventures
and small firms to participate in international business activities [12–14]. Given the growing role
of entrepreneurial companies in international markets [15], recent research endeavors direct their
attention towards understanding the role of digital technologies for the internationalization efforts of
new ventures [12–14,16,17].
The above research has its strengths, showing how digital technologies enable the
internationalization of entrepreneurial firms, but widely neglects the role of the individual and
his/her capabilities to make use of those technologies. This is problematic for two reasons. First and
most importantly, the “enabling effect” of digital technologies can only be attained if individuals can
make proper use of those technologies. Second, entrepreneurial firms are particularly influenced by
the personality of the founder and are, therefore, increasingly driven by individual behavior and
vision [18–20]. Thus, in an entrepreneurial context, it is mostly the individual decision maker who is an
important antecedent of the firm’s adoption of digital capabilities [21] and the discovery of international
opportunities [22,23]. Consequently, without focusing on the capabilities and decision-making
heuristics of the individual, the role of digital technologies for internationalization efforts can be
understood only partly.
This paper aims at closing the above research gap by focusing on digital capabilities and
investigating their effect on the very early stages of entrepreneurial internationalization, namely the
intention of individuals to engage in IE (IEI). We are guided by the following research question:
existing IE literature regarding digital technologies as a context factor [28,29] or firm resource [9,30] by
a cognitive perspective on the role of digital technologies in IE.
Finally, our research is important from a sustainability point of view as developing countries
are particularly profiting from the business opportunities associated with IE. While traditional global
industries are characterized by a domination of large western multinational companies, the global
entrepreneurship landscape is widely different. Thus, approx. 50% of so called unicorn startups
(new technology based firms valued at >USD 1 bn) can be classified as stemming from non-western
countries (such as China, India, Ukraine, etc.), which is a sign that firms from less-developed economies
are increasingly taking those chances and as a consequence, foster regional economic growth.
that individual-level digital capabilities are important for entrepreneurial internationalization decisions.
Individual capabilities encompass the ability to combine unique resources such as human capital,
to achieve greater firm performance and competitive advantage [26,49]. A variety of individual-related
digital capabilities such as technical, behavioral, physical, managerial, and relational have already
been subject to prior research [26], but rarely in the context of IE.
We describe digital capabilities as the decision maker’s “cognitive potential to make proper use of
ICTs” [50] (p. 50) for business purposes [51]. Thus, with the use of digital technologies, individuals can
gain important knowledge about foreign markets [52] through easy and efficient access to foreign market
data [53]. Furthermore, it allows them to communicate across borders with potential customers [21] and
suppliers [54,55], thus building relevant networks [56]. This enhances the efficiency of entrepreneurial
decision making and the evaluation of markets and customers [57], and allows for identifying
promising business ideas [58]. Glavas and Mathews [21] found that international entrepreneurs who
internationalized proactively own an elevated level of digital capabilities. They argue that “these
international entrepreneurs were seeking to identify and exploit new opportunities through the
adoption of internet capabilities” [21] (p. 242).
Based on this discussion, it is reasonable to assume that individuals coming with superior digital
capabilities are advanced when engaging in international entrepreneurial activity. However, only
individuals who are able to use the above tools effectively are expected to profit from the advantages
they provide for international business activity.
Hypothesis 1a (H1a). Digital capabilities positively influence the attitude towards IE.
Sustainability
and 2020, can
therefore, 12, x effectively
FOR PEER REVIEW 6 of 18
control the internationalization process. Furthermore, in a business
surrounding which is increasingly based on digital solutions [1,73], digital capabilities should transform
[1,73],
into digital
higher capabilities should
self-confidence transform Thus,
of an individual. into higher self-confidence of an individual. Thus, it is
it is hypothesized:
hypothesized:
Hypothesis 3a (H3a). Digital capabilities positively influence the PBC.
Hypothesis 3a (H3a). Digital capabilities positively influence the PBC.
Hypothesis 3b (H3b). PBC has a positive impact on IEI.
Hypothesis 3b (H3b). PBC has a positive impact on IEI.
Combining
Combining the theabovementioned
abovementioned arguments, this study
arguments, arguesargues
this study that the that
effectthe
of digital
effect capabilities
of digital
on IEI is indirect as it is mediated by the three attitudinal variables of the TPB—namely
capabilities on IEI is indirect as it is mediated by the three attitudinal variables of the TPB—namely attitude
towards IE, subjective
attitude towards norm, and
IE, subjective PBC.and
norm, Figure
PBC.1 Figure
shows our research
1 shows model. model.
our research
Figure 1. Research Model to explain the Influence of Digital Capabilities on IEI: Own model approach
with elements
with elements from
from TPB
TPB (Ajzen,
(Ajzen, 1991).
1991).
4. Methodology
4. Methodology
4.1. Data
4.1. Data
To test our conceptual model, we collected data from 198 students who took entrepreneurship
To test our conceptual model, we collected data from 198 students who took entrepreneurship
courses at a major German university. We focused on this sample for two reasons. First, the TPB
courses at a major German university. We focused on this sample for two reasons. First, the TPB has
has been developed on students [32] and entrepreneurial intentions have mainly been tested on
been developed on students [32] and entrepreneurial intentions have mainly been tested on students
students [37,59,68,74–83]. In addition, in our case, entrepreneurship students seem to be an appropriate
[37,59,68,74–83]. In addition, in our case, entrepreneurship students seem to be an appropriate sample
sample due to two reasons. Firstly, regarding the antecedents of entrepreneurship, students appear to
due to two reasons. Firstly, regarding the antecedents of entrepreneurship, students appear to be an
be an appropriate sample, as individuals with entrepreneurship education are more likely to engage
appropriate sample, as individuals with entrepreneurship education are more likely to engage in
in entrepreneurship [81,84]. Secondly, as IEI is preceding IE, to isolate intention from opportunity
entrepreneurship [81,84]. Secondly, as IEI is preceding IE, to isolate intention from opportunity
exploitation, it is necessary to survey individuals who are not engaged in starting up a business yet.
exploitation, it is necessary to survey individuals who are not engaged in starting up a business yet.
We used a questionnaire to gain self-reported data, as we focused on intention measures which are
We used a questionnaire to gain self-reported data, as we focused on intention measures which
self-reported by definition [36]. However, we are confident that the self-reported information collected
are self-reported by definition [36]. However, we are confident that the self-reported information
is robust as it does not contain any sensitive information which might lead to biased results [67].
collected is robust as it does not contain any sensitive information which might lead to biased results
Overall, we asked 335 entrepreneurship students to take part in our survey and received
[67].
261 responses. After excluding cases with missing data, our sample consists of 198 self-reported
Overall, we asked 335 entrepreneurship students to take part in our survey and received 261
measures. Female participants made up 44 percent of the sample. The average age was 25 years (SD =
responses. After excluding cases with missing data, our sample consists of 198 self-reported
2.7; min = 20; max = 35).
measures. Female participants made up 44 percent of the sample. The average age was 25 years (SD
= 2.7; min = 20; max = 35).
4.2. Measures
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4.2. Measures
To measure the dependent variable IEI, we took scales proposed by (Kautonen, van Gelderen, and
Fink 2015) [36] and adapted them to the international context. Thus, to measure the dependent variable,
we replaced “to start a business in the next 12 months” with “to start an internationally operating
business in the future”. Overall IEI was measured with three items of a participant’s perception about
taking steps to start an internationally operating business in the future.
Similarly, we used scales from Kautonen, van Gelderen, and Fink (2015) [36] to measure the three
mediating variables—namely, attitude towards the behavior, subjective norm, and PBC—suggested by
the TPB. Attitude towards the behavior covers the participants’ evaluation about taking steps to start
an internationally operating business and was measured by six items. In line with previous research
recommending direct measures [31,77], subjective norm was recorded with three items of normative
beliefs that cover an individual’s perception of the pressure which family members, best friends, and
other important people exert with respect to the decision of taking steps to start an internationally
operating business [39].
PBC comprises the individual’s perception of the degree to which they are able and have the
control over taking steps to start an internationally operating business in the future [38]. PBC was
measured with four items proposed by Kautonen, van Gelderen, and Fink (2015) [36]. All items were
ranked on a six-point Likert scale, ranging from 1 = strongly disagree to 6 = strongly agree.
For digital capabilities, we applied the measurement of firm-level capabilities used by Parida
and Örtqvist (2015) [51] and adjusted the questions to the individual level by applying the approach
of Mullins and Sabherwal 2014 [85] of using a stimulus. Hence, we introduced our scales with the
situation that a new software would be available to support international activity. Hereby it does not
matter what specifically the software does [85], simply that there is a new software available to support
international activity. To capture digital capabilities specified as the readiness to use a new software,
the participant had to evaluate the extent to which he or she would rely on the new software besides
using other resources. Overall, we use nine items to measure our independent variable of digital
capabilities. All digital capabilities items were measured analogue to the TPB constructs—by the
means of six-point Likert scales ranging from 1 = strongly disagree to 6 = strongly agree. Appendix A
lists the items and stimuli used to create the measures of this study.
All the correlations of the variables are below 0.7 and the variation inflation factors are below the
value of 1, with a tolerance greater 0.1 indicating that multicollinearity is not problematic [86–88].
Digital capabilities correlate significantly with IEI (r = 0.26; p < 0.001), which indicates that there is
a positive relationship between an individual’s digital capabilities and his or her intention to become an
internationally active entrepreneur. Similarly, the three TPB dimensions are significantly and positively
related to IEI (Attitude: r = 0.59, p < 0.001; subjective norm: r = 0.58, p < 0.001; PBC: r = 0.42, p < 0.001.
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Another important insight from correlation analysis is the fact that digital capabilities and PBC
correlate relatively weakly (r = 0.28 p < 0.01). This shows that from a statistical point of view, they are
distinct concepts (Theoretically, it might be questioned whether PBC and digital capabilities are distinct
concepts as PBC encompasses, among others, the evaluation of the perceived abilities to accomplish a
certain behavior, while digital capabilities mirror the perceived ability to deal with digital technologies.
However, at this point, it is worth noting that in our research context, the behavior in question is not
founding an IT-based business but founding an internationally operating venture. Hence, PBC in
our research context is related to the evaluation of the ability to run an international business and
is, therefore, theoretically distinct from digital capabilities, which is also proven by the results of the
correlation analysis).
Our research hypotheses require the testing of whether attitude towards IE, subjective norm,
and PBC mediate the impact of digital capabilities on IEI.
Following frequent recommendations that structural equation modeling (SEM) is a superior approach
for testing mediation effects [89,90], compared to traditional approaches like Baron and Kenny 1986 [91],
we apply SEM to test our proposed hypotheses (However, due to the small sample size and for robustness
purposes, we additionally conducted the traditional Baron and Kenny method [91] and a Preacher and
Hayes bootstrapping approach [92] to check if the results remain stable). Therefore, we operationalize
our measured items into reflective variables, which help us to control for measurement error [93].
Before estimating the SEM, we checked the robustness of our measurement construct. To check
common method variance, we conducted Harman’s single factor test [94]. Hence, five variables were
extracted in one factor with an eigenvalue greater than one. Common method bias is suggested if one
factor contributes to more than 50 percent of the total variance [94]. Our extracted factor explained
29.34 percent of the total variance and confirms that one factor did not account for the majority of the
variance. Our exploratory factor analysis indicates that all items load on their theoretically assigned
factors (Table 2); therefore, we proceeded with a confirmatory factor analysis (CFA). The results of the
CFA and Cronbach’s alpha are provided in Table 3.
All items load significantly on their variable and the standardized factor loadings of the CFA
are above 0.66, except for one item of the PBC variable, which shows a loading of 0.46. Furthermore,
the reliability of variables is satisfying, as Cronbach’s alpha reaches 0.7 at minimum [86]. Taking the
results into account, our measurements’ construct shows a good internal consistency.
Following Williams, Vandenberg, and Edwards (2009) [93] and Iacobucci (2010) [95], we assess
the model fit of the measurements by applying widely used fit indices of Chi-square χ2 , standardized
root mean square residual (SRMR), the comparative fit index (CFI), and the root mean square error
approximation (RMSEA) as recommended fit indices. As our χ2 adjusted by its df does not exceed a
recommended minimum of 3.0 [95], our SRMR is below the recommended threshold of 0.08, our CFI is
close to 0.95 [96], and our RMSEA is lower than 0.08 [94], we suggest an acceptable measurement fit of
our model (χ2 = 556.4/df = 265 ≤ 3, SRMR = 0.06; CFI = 0.89; RMSEA = 0.0075).
5. Results
After having achieved a good fit in the measurement model, we added the structural path.
The results of our structural model also indicate an acceptable fit (χ2 = 558.48/df = 266 ≤ 3, SRMR =
0.0056; CFI = 0.89; RMSEA = 0.0075). Figure 2 displays the results.
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use of online channels for communication, collaboration, and sales [13,98]. This perception translates
into an increased self-efficacy which, in turn, increases IEI [39]. Therefore, it may be assumed that
digital capabilities give individuals the impression of being able to effectively control and handle the
complicated process of internationalization.
In line with our expectations but contrary to previous research (for example [25,38,39]), we indeed
could find a positive effect of subjective norm on IEI, though we did not find a positive effect of digital
capability on subjective norm. Hence, our hypothesis that digital capabilities are impacting IEI through
subjective norm must be neglected. This finding may be explained by the fact that in contrast to
attitude and PBC, subjective norm is not strictly related to the individual and his/her psychological
characteristics but is rather shaped by the social environment. Bearing in mind that the likelihood
of normative social influence depends on the visibility of the behavior to the social surrounding [69],
it may be assumed that digital capabilities, however, are individual-specific and other people do not
have full information on this aspect. Therefore, digital capabilities have an influence on the individual’s
attitude and PBC, but not on the way his/her social environment perceives the abilities of an individual
and how he or she is fulfilling the expectations of affiliated persons.
Our findings can be interpreted as a first indication that cognitive dimensions are influenced
by information availability and by the use of digital technologies. As we have shown, digital
capabilities help individuals to build their IEI by increasing attitudes toward IE and PBC and hence,
encourage them to engage in IE. Consequently, international markets are not anymore reserved for
the resource-endowed but are increasingly open to individuals with superior digital capabilities.
This notion becomes apparent when reflecting that the most successful international companies such
as Amazon, Facebook, or Google were not founded by experienced managers but by (former) IT
students. Taking into account that the importance of digital technologies in international business and
entrepreneurship is growing, it might be expected that the interplay between digital capabilities and
cognitive dimensions will be responsible for the appearance of further international new ventures in
the future.
7. Conclusions
This study investigates the effect of digital capabilities on IEI to gain a better knowledge on
how digital capabilities affect the decision of becoming an international entrepreneur in the future.
Herewith, we extend the current IE literature by proving a cognitive perspective on the link between
digital capabilities and IE.
Our results show that attitude towards IE, and PBC in regard to IEI are better predictors of IE
compared to the direct effects of digital capabilities. Thereby, we confirm previous research stating
that the link between digital capabilities and its outcome is complex and cannot be fully explained by
direct effects [26,49]. Additionally, we provide insights about the role of digital capabilities besides
being a firm resource [26] and thus, contribute to recent calls for a better understanding of how
digital capabilities advance cognitive entrepreneurial characteristics on the individual level that favor
IE [12,27].
Second, we advance IE research and more specifically, the literature on IEI (for example, [22,23,25,38,39])
by underlining the effect of individual-level factors, including digital capabilities in internationalization
decisions. Thus, using the TPB, we explain the mechanism leading to the formulation of the intention to
create an internationally operating business and empirically show that digital capabilities play a major role
here by positively affecting the attitude towards IE and PBC, which are important determinants of IEI.
Taking into account that in entrepreneurial firms, strategic decisions such as internationalization are driven
by individuals, we hence provide an answer to the question of how IEI are formed.
Our results are important from a practice perspective as they show that digital capabilities should
not be reduced to the role of helpful tools facilitating operative day-to-day tasks but should be regarded
as strategically important determinants of entrepreneurial decision-making [49]. Hence fostering
digital capabilities results not only in a higher supply of IT experts needed in today’s digitally shaped
Sustainability 2020, 12, 7984 12 of 18
world, but also increases the likelihood of the appearance of a new Apple, Facebook, or Google.
This should also be considered by venture capitalists who are usually interested in a rapid growth
of the startup they invest in. Hence, to assess the scalability and growth potential of a new venture,
it is not enough to consider the idea itself and the market prospects but increasingly focus on the
digital capabilities of the founding team to assess their intentions, motivation, and hence, international
growth perspectives. We furthermore show that entrepreneurship can be fostered not only through
entrepreneurship-specific measures but also through the enhancement of digital capabilities. This has
not only implications for entrepreneurship practitioners but also for managers aiming at fostering
corporate entrepreneurship. Furthermore, our findings also have implications for managers when they
are interested in strengthening entrepreneurial attitudes and global orientation of their employees,
whereas it could be shown that increasing digital capabilities can be regarded as an effective way to do
this. Thus, digital technologies open “internal boundaries and hierarchical barriers” [28] (p. 224) within
a firm, which results in easy access to important information and knowledge about foreign markets.
Finally, our findings have implications for public decision makers. We have shown that digital
capabilities should no longer be regarded only as a resource for firm advantage but also for shaping
IEI and thus, helping individuals to internationalize their entrepreneurial firms. Thus, whenever IE is
a desired outcome of public policy, the portfolio of instruments should include measures that foster
digital capabilities. We conclude that traditional internationalization support like institutional support
should be extended by IT education, which helps individuals to efficiently evaluate IE outcomes and
positively affect their resources, abilities, and consequently, PBC to engage in IE.
Author Contributions: Conceptualization, L.v.A.; Data curation, L.v.A.; M.M.; Formal analysis, L.v.A.;
Methodology, L.v.A.; M.M.; Writing—original draft, L.v.A. and M.M. All authors have read and agreed to
the published version of the manuscript.
Funding: We acknowledge support by the German Research Foundation and the Open Access Publication Fund
of TU Berlin.
Acknowledgments: We would like to thank Jan Kratzer for his overall support on our research project.
Conflicts of Interest: The authors declare no conflict of interest.
Appendix A
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