Weekly Journals For Internship
Weekly Journals For Internship
Journal #1
(01/19/2021 8:30-1:00)
On Tuesday, I launched my intern by first sitting in a virtual meeting with my supervisor,
Brittainy Horne. In these meetings, I was able to listen to colleagues within the administration of
St. Mary’s where the main topic was COVID positive cases that are taking place in each of the
St. Mary’s physician offices. I found this extremely interesting to hear from different colleagues
within different areas of the St. Mary’s system. For the rest of my first day, I was able to meet
and learn from the St. Mary’s accountant. As I was seeing the budget and what all takes place as
an accountant in a system this massive, I began to truly understand how impactful individuals
that we may not even think about within a healthcare system truly are.
able to attend all of the meetings we had in this day. This day felt stressful as each hour was a
new meeting that we virtually sat through. I was able to meet the CEO of the hospital which
01/21/2021 9:00-5:30)
On Thursday, I was able to work with the Operations Manager. One of the physician
offices are being redone so I was able to sit in a meeting where we talked to the construction
company to see the plan for the new facility. I found this extremely interesting as we got to hear
different bids from different construction companies and I was able to give an input on which
(01/22/2021 9:00-2:30)
Weekly Journals for Spring Semester Emerson Woodham
On Friday, I was able to actually go to the practice and meet the office manager and the
construction company to see what needed to be done. Following this, I went to the hospital to
receive my own laptop, email and access to the St. Mary’s system. I was then asked to create and
excel sheet to update each of the physicians, addresses and phone numbers.
Journal #2
COVID-19 cases around the Athens area and specifically in the St. Mary’s facilities. Following
my first meeting, I was sent an updated roster for all St. Mary’s physician offices that listed the
physicians and location. In the previous week, I created an excel sheet that listed all of this
information, but I had to go back to it and update it since new physicians were being added
(01/26/2021 8:30-5:00)
On Tuesday, I began my day with the 9:30 meeting that consists of the updated COVID-
19 cases. After a couple meetings, I was then asked if I would like to join the Manager of
Operations in traveling to the clinic that we viewed the previous Friday. As we arrived at the
clinic, we met with the Office Manager and the Architects for St. Mary’s, to look at different
issues within the building. Due to this being a new building that is needing to be redone, an
Architect was needed to look at reconstruction. This experience made me feel impactful and
On Wednesday, I was able to go with my supervisor and experience each of the St.
Mary’s Medical Group physician offices. My supervisor wanted me to meet each of the
physicians and nurses of each practice. By far, this has been my favorite experience because I
(01/28/2021 8:30-5:00)
Weekly Journals for Spring Semester Emerson Woodham
On Thursday, I attended many meetings for most of the day. In between meetings, I
separated advertisement cards that expressed each of the physician practices. In week 3, I will
Journal #3
COVID-19 cases around the Athens area and specifically in the St. Mary’s facilities. Following
my first meeting, I was sent an updated roster for all St. Mary’s physician offices that listed the
physicians and location. In the previous week, I created an excel sheet that listed all of this
information, but I had to go back to it and update it since new physicians were being added
(01/26/2021 8:30-5:00)
On Tuesday, I began my day with the 9:30 meeting that consists of the updated COVID-
19 cases. After a couple meetings, I was then asked if I would like to join the Manager of
Operations in traveling to the clinic that we viewed the previous Friday. As we arrived at the
clinic, we met with the Office Manager and the Architects for St. Mary’s, to look at different
issues within the building. Due to this being a new building that is needing to be redone, an
Architect was needed to look at reconstruction. This experience made me feel impactful and
On Wednesday, I was able to go with my supervisor and experience each of the St.
Mary’s Medical Group physician offices. My supervisor wanted me to meet each of the
physicians and nurses of each practice. By far, this has been my favorite experience because I
(01/28/2021 8:30-5:00)
Weekly Journals for Spring Semester Emerson Woodham
On Thursday, I attended many meetings for most of the day. In between meetings, I
separated advertisement cards that expressed each of the physician practices. In week 3, I will
Journal #4
On Monday, I started my day by sitting in the daily huddle WebEx call. I then preceding
by using excel sheets to look at the nineteen different St. Mary’s practices and each physician to
report KPI and budgeting. This was definitely a difficult task as it took all day, but I showed my
(02/09/2021 6:45-11:45)
On Tuesday, I met the Manager of Operations at the St. Mary’s hospital and we were
asked to help with the COVID clinic that was taken place. Our task was to provide the patients
receiving their second dose of the vaccine with clipboards that consisted of both facts and a form
for them to fill out. I then met with the Marketing Manager to meet a new physician that is
joining one of the practices. We toured the entire hospital and allowed the new physician to
(02/10/2021 8:30-5:30)
On Wednesday, I mainly sat in back to back meetings. Even though this day was
exhausting staring at the computer, it was interesting to be able to meet with physicians.
(02/11/2021 8:30-5:00)
On Thursday, I helped a colleague with reporting the RNs within the entire St. Mary’s
system. It was my task to include if they were certified in single state or multistate and to add
their addresses.
(02/12/2021 8:30-12:00)
Weekly Journals for Spring Semester Emerson Woodham
On Friday, I sat in a couple more meetings with a new physician to see where we were on
the process of the practice move that I am helping with. I then finished working on the RN
report.
Journal #5
(02/15/2021)
Day off
(02/16/2021 8:30-5:00)
On Tuesday, I wrapped up working on the assignment of gathering all of the RN’s who
are certified in multiple states and putting in their home addresses to an excel sheet. I then had
meetings with the new physician who will be in the new Breast Health Center Practice that I am
planning.
(02/17/2021 8:30-5:00)
On Wednesday, I started working on my first blog for the St. May’s Hospital website. I
felt very honored to be asked to be an author of blogs based on topics of the St. Mary’s Medical
Group. I then began looking at the contracts for each physician among the St. Mary’s Medical
Group Practices.
(02/18/2021 8:30-5:00)
On Thursday, I was able to go to the Greensboro offices and see the progress on the new
practice that is being renovated. I then was in charge of picking out paint color, flooring for
hallways and lobby, flooring for exam rooms, counter color, and cabinet color. I then worked on
(02/19/2021 8:30-5:00)
On Friday, I gathered information from the contracts that I viewed on Wednesday and
made an excel sheet to look at each physician’s target work RVU, actual work RVU, and their
bonus. This task was difficult as the contracts and amendments have changed in the past couple
Journal #6
(02/22/2021 8:30-5:00)
On Monday, I was in contact with the marketing team of St. Mary’s to edit my blog that
will be posted in Week 7. I also worked with Dr. Anthony who is an endocrinologist as this was
what my blog was about. He was able to give me advice and edit suggestions that could help
(02/23/2021 8:30-5:00)
On Tuesday, I had the chance to meet with some physicians and nurses in person rather
than on a zoom call for our meeting. Being able to meet individuals face to face makes
conversations more personal and interesting rather than a zoom or WebEx call.
(02/24/2021 8:30-5:00)
On Wednesday, I went to the old Athens General Colorectal Surgeon practice to make
sure the moving process was going smoothly as this is the first day of the move. I then went to
the new site to make sure everything was prepared for the move. This process is very interesting
(02/25/2021 8:30-5:00)
On Thursday, I began my day with practice rounding meaning we randomly go and visit
three practices to check in and make sure everything is going smoothly. I then was able to go to a
store to look for interior decorations for the new Breast Health Center. I found both today and
yesterday to be very interesting and I was able to see a first-hand practice move and knowing
(02/26/2021 8:30-5:00)
Day off
Weekly Journals for Spring Semester Emerson Woodham
Journal #7
(03/01/2021 8:30-5:00)
On Monday, I collected all the paperwork for physicians that will be receiving bonuses
and wrote what department they are in and how much their bonus is. I then gave this paperwork
(03/02/2021 8:30-5:00)
On Tuesday, I began by being asked by the VP of Marketing if I could meet with her. She
told me that she really enjoyed me writing blogs because I get them done fast and they have good
content. She gave me a list of ideas she had on different blogs that should would like me to write
and told me that these would be posted even after I have to leave on May 4th.
(03/03/2021 8:30-5:30)
On Wednesday, I collected all the signed paperwork back from my supervisor and I had
(03/04/2021 8:30-5:00)
On Thursday, I was an interior designer. I was in search for furniture, wall décor,
fountains, lamps and side tables for the new Breast Health Center. I came up with a virtual
waiting room with furniture and decorations that I thought would look nice and sent to both the
(03/05/2021 8:30-12:20)
On Friday, I sat in meetings that were basically checking in with practices to make sure
things were going smoothly and there was nothing that my team needed to help with. I then just
added more furniture ideas to the list I have created in order for there to be more options for the
Journal #8
(03/08/2021 8:30-5:00)
On Monday, I prepared a presentation of furniture ideas for the physician and Manger of
Operations for the new Breast Health Center. I created an excel sheet that include links, pictures
and prices.
(03/09/2021 8:30-5:00)
On Tuesday, I was able to meet with the physician and walk through where the practice
was to measure walls and spaces for furniture that I had presented to her. This experience has
been extremely fun and interesting as I am all hands on getting to see this process take place.
(03/10/2021 8:30-5:00)
On Wednesday, I sat in many different meetings and gathered more items that the
physician asked I research. It has been interesting to be an interior designer for a new practice,
(03/11/2021 8:30-5:00)
physicians. Each physician has their own wRVU so getting that in-depth knowledge helped me
(03/12/2021 8:30-12:30)
On Friday, I met with the physician, Marketing team, and Manager or Operations to
begin to create a timeline of when the new Breast Health Center can be opened and what major
steps need to be done. For example, hiring staff, ordering a mammogram machine, and setting up
IT equipment all are major tasks that are needed for the opening. This part of program planning
Weekly Journals for Spring Semester Emerson Woodham
has absolutely been my favorite. Both the marketing team and manager of operations call me out
https://www.stmaryshealthcaresystem.org/brand-journalism/blogs/four-myths-about-primary-
care-physicians-debunked-and-why-you-need-one
Journal #9
(03/15/2021 8:30-5:00)
On Monday, I continued my search for items the Breast Health Center is need of. I have created
an excel sheet of the items that had been ordered and what else needed to be order. For example,
we still need exam room chairs and accent chairs for the lobby.
(03/16/2021 8:30-5:00)
On Tuesday, I was able to listen to a patient challenge. Even though it has been an ongoing
problem and issue for the Manager of Operations, it was interesting for me to be able to see how
it is being handled.
(03/17/2021 8:30-5:00)
On Wednesday, I went and viewed a couple different spaces for a possible practice change. One
of the practices needs a bigger practice as the one they are in now isn’t efficient for patients. The
one space that would work the best would definitely need some changes like adding two
bathrooms and making the “exam rooms” noise proof. I really enjoyed this day because its not as
(03/18/2021 8:30-5:00)
On Thursday, I gathered all my thoughts on items needed for the Breast Health Center and
presented them to the Manager of Operations as she is working on preparing a timeline for the
(03/19/2021 8:30-12:00)
On Friday, I was asked to research a certain business that scripts for physicians. One physician in
particular is super busy with both surgeries and clinics so we are trying to improvise to help him
out.
Weekly Journals for Spring Semester Emerson Woodham
Journal #10
(03/22/2021 8:30-5:00)
On Monday, I was in communication with the marketing team and the head of nurses to
collaborate on a new blog that I am writing on the DAISY Award. As I am writing these blogs I
(03/23/2021 8:30-5:00)
On Tuesday, I prepared a timeline for the doctor and a check list of what else is needed for the
breast health center. I have learned that so much more goes into a practice when it is just being
developed. For instance, I am getting to experience and learn what type of budget a healthcare
(03/24/2021 8:30-5:00)
Wednesday was my favorite day of the week. It was full of being out of the office and seeing a
lot of first-hand experiences. To begin with, me and the Manager of Operations went to pick up
two accent chairs for the new breast health center. We then met with a practice manager to
discuss an issue that is occurring in the practice. Following this, we met with the doctor who is
(03/25/2021 8:30-5:30)
On Thursday, I met with the accountant, a practice manager, and the manager of operations to
discuss budgeting for the pediatrician practice. The practice manager just got hired so even
though the accountant was teaching her areas, I was also getting to learn myself. I was
challenged because budgeting and the money side of a healthcare system can be confusing and
This is the link to my second blog that got posted this week!
https://www.stmaryshealthcaresystem.org/brand-journalism/blogs/what-is-an-endocrinologist
Weekly Journals for Spring Semester Emerson Woodham
Journal #11
(03/29/2021 8:30-5:00)
On Monday, I truly recapped on myself and what I like and dislike about my internship as the
end is coming near. In the previous week, I truly enjoyed what I did as I very engaged and hands
on. The days that I am just sitting on the computer, I do get bored and realized I don’t necessarily
want to be in an office every day. Even though right now every meeting is on zoom due to
COVID, I think this career isn’t just a computer career, it is more so interacting with others.
(03/30/2021 8:30-5:00)
On Tuesday, I discussed my project with my supervisor and the manager of operations to get an
input on ideas they may have. It is definitely helpful to get opinions from older individuals who
are familiar with what they do which helps me when creating my presentation on the project I am
working on.
(03/31/2021 8:30-5:00)
would need for my presentation. It crazy to think how far I have come with my project and the
(04/01/2021 8:30-5:00)
On Thursday, I was able to do practice rounding which means we visit random St. Mary’s
practices just to check in. I really enjoy doing this because it is interesting to see all the different
practices that is within the St. Mary’s system. I like to be able to meet new physicians and nurses
and have that person to person contact rather than zoom calls. Most of the physicians, I have met
(04/02/2021 8:30-5:00)
Weekly Journals for Spring Semester Emerson Woodham
Journal #12
(04/05/2021 8:30-5:00)
every aspect of my project. Even though I may not get to see the final project of the Breast
Health Center as the opening date got moved back, I still have found this project very impactful.
I have been able to truly learn so many different aspects of healthcare that I didn’t realize even
took place.
(04/06/2021 8:30-5:00)
On Tuesday, I was actually able to visit a couple of furniture stores in Athens to search
and pick out some accent chairs and side tables for the Breast Health Center. This is relaxing and
enjoyable to me to be able to do. I have found throughout this process that I actually really enjoy
the interior designer part of this process and the leading hand they have allowed me to have.
(04/07/2021 8:30-5:00)
On Wednesday, I worked on KPI reports for the month of April for each practice. I have
found that even though this process takes time, it is not a task I enjoy. I have learned a lot by
doing it but working with budget and numbers like that isn’t something that I necessarily enjoy.
Once I get started on it though, I am able to fully concentrate on it and get it done which helps
(04/08/2021 8:30-5:00)
On Thursday, I finished up the KPI reports in excel. Even though my supervisor was on
spring break this week, I still decided to come in to the office and work with the Manager of
Operations just to be able to have that extra learning experience. No matter who I am getting to
(04/09/2021)
Off
Journal #13
(04/12/2021 8:30-5:00)
On Monday, I had a slow day, but it allowed me to recap and really think what I want to
do in the future. As I know I am going to graduate school, I have really been thinking what I can
(04/13/2021 8:30-5:00)
On Tuesday, I had back to back meetings on different subjects. I have learned that I don’t
necessarily enjoy meetings on WebEx calls. I would much rather be in person because I feel as if
(04/14/2021 8:30-5:00)
On Wednesday, my supervisor walked me through an A3 for St. Mary’s and what areas
needed improvements. I then had to separate those modifications into different charts and relay
them back to my supervisor before I was able to print them. This information was super
confidential, so I felt honored to be able to view that information and be able to work with it. I
enjoy being able to see areas of the healthcare system that I usually wouldn’t if I wasn’t doing
this internship.
(04/15/2021 8:30-5:00)
On Thursday, I got to view an area called The Exchange that the Medical Group is
thinking about leasing for one of the practices as it is a bigger place. I actually found this very
interesting because we got to look at the floor plan and how we can do construction in the
building to fit the needs of the practice we would move there. Seeing how the hospital uses
buildings and constructs them into something totally different has been the most interesting part
for me!
Weekly Journals for Spring Semester Emerson Woodham
(04/16/2021)
Off
Journal #14
(04/19/2021 8:30-11:30)
On Monday, I had a slow day as most of my colleagues were out of the office, so I
essentially was just working on tasks that I needed to catch up on. These tasks made me truly
realize how hard it is going to be to not be in the office at 8:30 every morning. This internship
has allowed me to grow so much and it is going to be a big change for me to not be coming here
(04/20/2021)
I took off, so I could drive to Milledgeville to pick up my cords and stoles. This was my
only free day to drive to Milledgeville before graduation as I don’t live in there anymore.
(04/21/2021)
I was not able to come in due to being in the hospital all day.
(04/22/2021 8:30-5:00)
On Thursday, I came back into the office and I had a lot of spread out meetings
throughout the day. With this being said, I mainly just worked on concluding some of my blogs
that I have been working on during times I didn’t have meetings. Even though there were a ton
of meetings, I was still able to get done what I needed to. This kind of day has taught me to use
my time wisely in order to get tasks done when there isn’t a set time for me to actually work on
different items. It is important to listen to information from the meetings, but still grasp ahold of
any projects or tasks I may have. Many of my colleagues make jokes about having to multi task
(04/23/2021)
Off
Weekly Journals for Spring Semester Emerson Woodham
Journal #15
(04/26/2021 8:30-5:00)
internship. Mondays are usually my slow day which allows me to catch up on my emails and any
tasks I may have not finished the previous week. One thing that I really have seen throughout my
internship is how different the communication through email is between colleagues compared to
at college. I honestly thought it would be very professional which it is, but a lot of the emails are
(04/27/2021 8:30-5:00)
On Tuesday, I started to write the content for the St. Mary’s Medical Group website
homepage to introduce what exactly the medical group is compared to the actual hospital, what
primary and specialty services exist, history of the medical group, and the introduction of the
administration team. I didn’t realize how important it is to update the website on a constant basis
(04/28/2021 8:30-5:00)
On Wednesday, I made sure that the content I put together was correct and submitted it to
the Manager of Operations. Me being able to create content also allows me to learn and educate
myself on history of the system, the different practices and even about the physicians. It has been
crazy to look back on my previous weeks and see how much I have grown and what all I have
(04/29/2021 8:30-5:00)
Weekly Journals for Spring Semester Emerson Woodham
able to watch. I felt like it was important for them to see as it related solely on the projects I
completed.
(04/30/2021)
Off