Micro Focus Security

ArcSight SODP
Software Version: July 2020 Release

Support Matrix

Document Release Date: July, 2020

Software Release Date: July, 2020
Support Matrix

Legal Notices
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Documentation Updates
The title page of this document contains the following identifying information:
l Software Version number
l Document Release Date, which changes each time the document is updated
l Software Release Date, which indicates the release date of this version of the software
To check for recent updates or to verify that you are using the most recent edition of a document, go to:
ArcSight Product Documentation on the Micro Focus Security Community

Micro Focus SODP (July 2020 Release) Page 2 of 35

Support
Contact Information
Phone A list of phone numbers is available on the Technical Support
Page: https://softwaresupport.softwaregrp.com/support-contact-
information

Support Web Site https://softwaresupport.softwaregrp.com/

ArcSight Product Documentation https://community.softwaregrp.com/t5/ArcSight-Product-

Documentation/ct-p/productdocs

Micro Focus SODP (July 2020 Release) Page 3 of 35

Contents
Support Matrix 5
Abbreviations Used in this Document 5
Product Support Policy 5
OS Support Policy 5
Support for Operating System Minor Releases Hosting ArcSight Infrastructure
Software 6
Currently Supported ArcMC Versions 7
Currently Supported ArcSight SmartConnectors 17
SmartConnector Load Balancer Support Matrix 24
Currently Supported Transformation Hub Versions 27

Send Documentation Feedback 35

Micro Focus SODP (July 2020 Release) Page 4 of 35

Support Matrix
Micro Focus ArcSight Security products are a next-generation of data collection and
storage engine that unifies log data collection, storage, and security data management
in a scalable, high-performance software or appliance solution.
This document discusses operating system (OS), appliance, browser, and other support
details for ArcSight Management Center (ArcMC), Transformation Hub and ArcSight
SmartConnectors.

Abbreviations Used in this Document

Abbreviation Description
RHEL Red Hat Enterprise Linux
OEL Oracle Enterprise Linux
CentOS Community Enterprise Operating System
IE Internet Explorer
FF Firefox
ESR Extended Support Release (of Firefox)

Product Support Policy

For specific support information regarding your ArcSight product and release, please
refer to the Product Support Lifecycle Policy
and select your ArcSight product from the list presented.

OS Support Policy
l A certified operating system means that platform support has been tested and certified
with regression tests for the SmartConnector version. ArcSight will accept support
calls and address bugs for installations on the certified platform. SmartConnector runs
only on the platforms that are applicable to the connector type and specific device
type. For example, the SmartConnector for Microsoft Windows Event Log runs on
Windows platforms only.
l A supported operating system means that ArcSight has performed a general run-
through to verify that the platform support works as expected, ArcSight will accept
support calls and address bugs for installations.

Micro Focus SODP (July 2020 Release) Page 5 of 35

Support Matrix

Support for Operating System Minor Releases

Hosting ArcSight Infrastructure Software
Micro Focus recommends the fully tested and certified platforms described in the
product documentation. However, customers running on other platforms or with
uncertified configurations will be supported until the point Micro Focus determines that
the root cause is the uncertified platform or configuration. Issues that can be reproduced
on the certified platforms will be prioritized and fixed according to standard defect-
handling policies.
Vendor-supported and newly-patched operating system instances hosting ArcSight
software or new operating system minor releases (for example: from RHEL 7.6 to RHEL
7.7) that are not explicitly defined in the product Support Matrix, are now approved by
the ArcSight Product Management team for ArcSight support even without certified
testing for the ArcSight components on the new minor or patched release. Micro Focus
will support ArcSight products and components running on these upgraded OS releases
on a ‘best effort’ basis.
Should an issue involving a new OS minor release and an ArcSight component be
incapable of being fixed or worked around in a timely manner, the customer may be
asked to revert to a certified OS release listed in the Support Matrix until the problem
can be fixed or the newer OS minor release level has passed product certification
testing.

Note: Major version changes, for example, RHEL 7.x to 8.0, are explicitly not
supported without a certification by ArcSight.

Micro Focus SODP (July 2020 Release) Page 6 of 35

 Currently Supported ArcMC Versions
The following table lists the supported appliance models, operating systems, supported browsers, and upgrade paths
for each currently supported ArcMC/CHA version.
An asterisk (*) next to a browser version indicates that the browser version supported is the one current at the date of
release.

Micro Focus SODP (July 2020 Release) Page 7 of 35

Support Matrix

New ArcSight Product and Component Support for ArcMC Versions

Release Appliance Operating ArcSight Product Supported
Version Date Models Systems Versions Browsers Upgrade Path

2.95 July 2020 C660x Certified on: Transformation Hub Microsoft 2.90 to 2.95
CentOS/RHEL Linux 3.2, 3.3 Edge *
C670x 2.94 to 2.95
Linux 7.8 and 8.1
Smart Connector 8.0.0, Firefox
G10 2.93p1 to
Supported on: 7.15.0 ESR *
2.95
CentOS/RHEL Linux
Logger 7.1, 7.0.1 Google
6.10 Note: G8
Chrome *
CentOS/RHEL Linux ESM 7.3, 7.2 Service appliance
7.7 Pack 1 upgrades are
not
supported.

2.94 April 2020 C550x Certified on: Transformation Hub Internet 2.90 to 2.94
CentOS/RHEL Linux 3.2, 3.1 Explorer
C650x G9- 2.93 to 2.94
Linux 7.7 and 8.1 11
Smart Connector
C660x G10 - 2.93p1 to
Supported on: 7.14.0, 7.15.0, Microsoft
2.94
C670x CentOS/RHEL Linux Edge *
Logger 7.0, 7.0.1
6.10 Fresh install only
Firefox
CentOS/RHEL Linux ESM 7.2.1 on 8.1 OS
ESR *
7.6
Google
Chrome *

Micro Focus SODP (July 2020 Release) Page 8 of 35

Support Matrix

New ArcSight Product and Component Support for ArcMC Versions, continued
Release Appliance Operating ArcSight Product Supported
Version Date Models Systems Versions Browsers Upgrade Path

2.93 November C550x Certified on: Transformation Hub Internet 2.90 to 2.93
2019 CentOS/RHEL Linux 3.2, 3.1 Explorer
C650x 2.92 to 2.93
6.10 and 7.7 11
Smart Connector
C660x
Supported on: 7.14.0, 7.15.0 Microsoft
C670x CentOS/RHEL Linux Edge *
Logger 7.1, 7.0.1
6.9
Firefox
CentOS/RHEL Linux ESM 7.2.1
ESR *
7.6
Google
Chrome *

2.92 July 2019 C550x Certified on: Transformation Hub 3.0 Internet 2.90 to 2.92
CentOS/RHEL Linux Explorer
C650x Smart Connector 7.13.0 2.91 to 2.92
6.10 and 7.6 11
, 7.12.0
C660x
Supported on: Microsoft
Logger 6.7, 6.71
CentOS/RHEL Linux Edge *
6.9
Firefox
CentOS/RHEL Linux
ESR *
7.5
Google
Chrome *

Micro Focus SODP (July 2020 Release) Page 9 of 35

Support Matrix

New ArcSight Product and Component Support for ArcMC Versions, continued
Release Appliance Operating ArcSight Product Supported
Version Date Models Systems Versions Browsers Upgrade Path

2.9.1 April 2019 C550x Certified on: Internet 2.9.0

CentOS/RHEL Linux Explorer
C650x
6.10 and 7.6 11
C660X
Supported on: Microsoft
CentOS/RHEL Linux Edge *
6.8 and 6.9
Firefox
CentOS/RHEL Linux
ESR *
7.4 and 7.5
Google
Chrome *

2.9.0 January C650x Certified on: Internet 2.8.0

2019 CentOS/RHEL Linux Explorer
C660x 2.8.1
6.10 and 7.5 11
Supported on: Microsoft
CentOS/RHEL Linux Edge *
6.8 and 6.9
Firefox
CentOS/RHEL Linux
ESR *
7.3 and 7.4
Google
Chrome *

Micro Focus SODP (July 2020 Release) Page 10 of 35

Support Matrix

New ArcSight Product and Component Support for ArcMC Versions, continued
Release Appliance Operating ArcSight Product Supported
Version Date Models Systems Versions Browsers Upgrade Path

2.8.1 June 2018 C650x Certified on: Internet 2.8.0

CentOS/RHEL Linux Explorer
C660x
6.9 and 7.4 11
Supported on: Microsoft
CentOS/RHEL Linux Edge*
6.7 and 6.8
Firefox
CentOS/RHEL Linux
ESR*
7.2 and 7.3
Google
Chrome*

2.8.0 March C550x Certified on: Internet 2.7.1

2018 CentOS/RHEL Linux Explorer
C650x 2.7.0
6.9 and 7.4 11
C660x
Supported on: Microsoft
CentOS/RHEL Linux Edge *
6.7 and 6.8
Firefox
CentOS/RHEL Linux
ESR *
7.2 and 7.3
Google
Chrome *

Micro Focus SODP (July 2020 Release) Page 11 of 35

Support Matrix

New ArcSight Product and Component Support for ArcMC Versions, continued
Release Appliance Operating ArcSight Product Supported
Version Date Models Systems Versions Browsers Upgrade Path

2.7.1 December C550x RHEL 6.9, 7.3, 7.4 Internet 2.7.0

2017 Explorer
C650x CentOS 6.9, 7.3, 7.4
11
C660x
Microsoft
Edge *
Firefox
ESR *
Google
Chrome *

2.7.0 October C650x RHEL 6.9, 7.3 Internet 2.6.0

2017 Explorer
C660x CentOS 6.9, 7.3 2.6.1
11
Microsoft
Edge *
Firefox
ESR *
Google
Chrome *

Micro Focus SODP (July 2020 Release) Page 12 of 35

Support Matrix

New ArcSight Product and Component Support for ArcMC Versions, continued
Release Appliance Operating ArcSight Product Supported
Version Date Models Systems Versions Browsers Upgrade Path

2.6.1 July 2017 C650x RHEL 6.8, 6.9, 7.3 Internet 2.6.0
Explorer
C660x CentOS 6.8, 6.9, 7.3
11
Microsoft
Edge *
Firefox
ESR *
Google
Chrome *

2.6.0 April 2017 C650x RHEL 6.8, 7.2, 7.3 Internet 2.5.0
Explorer
C660x CentOS 6.8, 7.2, 7.3 2.5.1
11
Microsoft
Edge *
Firefox
ESR *
Google
Chrome *

Micro Focus SODP (July 2020 Release) Page 13 of 35

Support Matrix

New ArcSight Product and Component Support for ArcMC Versions, continued
Release Appliance Operating ArcSight Product Supported
Version Date Models Systems Versions Browsers Upgrade Path

2.5.1 November C650x RHEL 6.8 and 7.3 Internet 2.5.0

2016 Explorer
C660x CentOS 6.8 and 7.2
11
Microsoft
Edge *
Firefox
ESR *
Google
Chrome *

2.5.0 October C650x RHEL 6.8 and 7.2 Internet 2.2.0

2016 Explorer
C660x CentOS 6.8 and 7.2 2.2.1
11
Microsoft
Edge *
Firefox
ESR *
Google
Chrome *
Safari
9.0.1 (on
OS X 10.9)

Micro Focus SODP (July 2020 Release) Page 14 of 35

Support Matrix

New ArcSight Product and Component Support for ArcMC Versions, continued
Release Appliance Operating ArcSight Product Supported
Version Date Models Systems Versions Browsers Upgrade Path

2.2.1 June 2016 C650x RHEL 6.7 and 7.2 Internet 2.2.0
Explorer
C660x CentOS 6.7 and 7.2 2.1.0
11
Microsoft
Edge *
Firefox
ESR *
Google
Chrome *
Safari
9.0.1 (on
OS X 10.9)

2.2.0 March C650x RHEL 6.7 and 7.1 Internet 2.1.0

2016 Explorer
C660x CentOS 6.7 and 7.1
11
Microsoft
Edge *
Firefox
ESR *
Google
Chrome *
Safari
9.0.1 (on
OS X 10.9)

Micro Focus SODP (July 2020 Release) Page 15 of 35

Support Matrix

New ArcSight Product and Component Support for ArcMC Versions, continued
Release Appliance Operating ArcSight Product Supported
Version Date Models Systems Versions Browsers Upgrade Path

2.1.0 September C650x RHEL 6.6 and 7.1 Internet 2.0

2015 Explorer
CentOS 6.6 and 7.1 2.0.2
10, 11
Firefox
ESR 38
Google
Chrome *
Safari 7.0
(on
OS X 10.9)

Micro Focus SODP (July 2020 Release) Page 16 of 35

 Currently Supported ArcSight SmartConnectors
The SmartConnector installation platform support is available with the current version.
This support is documented in the following table:

Micro Focus SODP (July 2020 Release) Page 17 of 35

Support Matrix

Version Certified Operating Systems Supported Operating Systems

8.0.0 l CentOS Linux 7.6, 7.7, 7.8 and 8.1 64-bit l CentOS Linux 6.8, 6.9, 7.5, 7.6, 7.7, 7.8, 8.1 64-bit
l Red Hat Enterprise Linux (RHEL) 7.7 , 7.8 and l RHEL Linux 6.8, 6.9, 7.5, 7.6, 7.7, 7.8, 8.1 64-bit
8.1 64-bit l Microsoft Windows Server 2008 SP1/SP2 32-bit
l Microsoft Windows Server 2012 R2 64-bit l Microsoft Windows Server 2008 SP1/SP2 64-bit
l Microsoft Windows Server 2016 Standard 64-bit l Microsoft Windows Server 2012 & 2012 R2 64-bit
l Microsoft Windows Server 2019 Standard 64-bit l Microsoft Windows Server 2016 Standard 64-bit
l Microsoft Windows Server 2019 Standard 64-bit
l Oracle Solaris 11, 64-bit (SPARC)
l Oracle Solaris 10, 64-bitt (SPARC)
l Oracle Solaris 11, 64-bit (x86_64)
l Oracle Solaris 11, 64-bit (SPARC)
l SUSE Linux Enterprise Server (SLES) 15
l Oacle Solaris 11, 64-bit (x86_64)
l SUSE Linux 11, 12, 15, and 15.1 Enterprise
Server 64-bit

7.15.0 l CentOS Linux 6.10, 7.7, and 8.1 64-bit l CentOS Linux 6.8, 6.9, 7.6, 7.5, 7.7, 8.1 64-bit
l Red Hat Enterprise Linux (RHEL) 7.7 and 8.1 l RHEL Linux 6.8, 6.9, 7.6, 7.5, 7.7, 8.1 64-bit
64-bit l Microsoft Windows Server 2008 SP1/SP2 32-bit
l Microsoft Windows Server 2012 Standard and l Microsoft Windows Server 2016 Standard 64-bit
2012 R2 64-bit
l Microsoft Windows Server 2019 Standard 64-bit
l Microsoft Windows Server 2016 Standard 64-bit
l Oracle Solaris 10, 64-bitt (SPARC)
l Microsoft Windows Server 2019 Standrad 64-bit
l Oracle Solaris 11, 64-bit (SPARC)
l Oacle Solaris 11, 64-bit (x86_64)
l Oracle Solaris 11, 64-bit (SPARC)
l SUSE Linux 11, 12, 15, and 15.1 Enterprise
l Oracle Solaris 11, 64-bit (x86_64)
Server 64-bit
l SUSE Linux Enterprise Server (SLES) 15

Micro Focus SODP (July 2020 Release) Page 18 of 35

Support Matrix

Version Certified Operating Systems Supported Operating Systems

7.14.0 l CentOS Linux 6.10 and 7.7 64-bit l CentOS Linux 6.8, 6.9, 7.6, 7.5 64-bit
l Red Hat Enterprise Linux (RHEL) 6.10 and 7.7 l RHEL Linux 6.8, 6.9, 7.6, 7.5 64-bit
64-bit l Microsoft Windows Server 2008 SP1/SP2 32-bitt
l Microsoft Windows Server 2012 Standard and l Microsoft Windows Server 2008 SP1/SP2 64-bitt
2012 R2 64-bit
l Oracle Solaris 10, 64-bitt (SPARC)
l Microsoft Windows Server 2016 Standard 64-bit
l SUSE Linux 11, 12 Enterprise Server 64-bit
l Microsoft Windows Server 2019 Standrad 64-bit

l Oracle Solaris 11, 64-bit (SPARC)

l Oracle Solaris 11, 64-bit (x86_64)

7.13.0 l CentOS Linux 6.10 and 7.6 64-bit l CentOS Linux 6.8, 6.9, 7.4, 7.5 64-bit
l Microsoft Windows Server 2012 Standard and l RHEL Linux 6.8, 6.9, 7.4, 7.5 64-bit
2012 R2 64-bit l Microsoft Windows Server 2019 SP1/SP2 64-bit
l Microsoft Windows Server 2016 Standard 64-bit l Microsoft Windows Server 2008 SP1/SP2 64-bit
l Red Hat Enterprise Linux (RHEL) 6.10 and 7.6 l Oracle Solaris 10, 64-bit (SPARC)
64-bit
l SUSE Linux 11, 12 Enterprise Server 64-bit
l Oracle Solaris 11, 64-bit (SPARC)
l Oracle Solaris 11, 64-bit (x86_64)

Micro Focus SODP (July 2020 Release) Page 19 of 35

Support Matrix

Version Certified Operating Systems Supported Operating Systems

7.12.0 l CentOS Linux 6.10 and 7.6 64-bit l CentOS Linux 6.8, 6.9, 7.4, 7.5 64-bit
l Microsoft Windows Server 2012 Standard and l RHEL Linux 6.8, 6.9, 7.4, 7.5 64-bit
2012 R2 64-bit l Microsoft Windows Server 2019 SP1/SP2 64-bit
l Microsoft Windows Server 2016 Standard 64-bit l Microsoft Windows Server 2008 SP1/SP2 64-bit
l Red Hat Enterprise Linux (RHEL) 6.10 and 7.6 l Oracle Solaris 10, 64-bit (SPARC)
64-bit
l SUSE Linux 11, 12 Enterprise Server 64-bit
l Oracle Solaris 11, 64-bit (SPARC)
l Oracle Solaris 11, 64-bit (x86_64)

7.11.0 l CentOS Linux 6.10 and 7.5 64-bit l CentOS Linux 6.8, 6.9, 7.3, 7.4 64-bit
l Microsoft Windows Server 2012 Standard and l RHEL Linux 6.8, 6.9, 7.3, 7.4 64-bit
2012 R2 64-bit l Microsoft Windows Server 2008 SP1/SP2 64-bit
l Microsoft Windows Server 2016 Standard 64-bit l Oracle Solaris 10, 64-bit (SPARC)
l Red Hat Enterprise Linux (RHEL) 6.10 and 7.5 l SUSE Linux 11, 12 Enterprise Server 64-bit
64-bit
l Oracle Solaris 11, 64-bit (SPARC)
l Oracle Solaris 11, 64-bit (x86_64)

7.10.0 l CentOS Linux 6.9 and 7.4 64-bit l CentOS Linux 6.7, 6.8, 7.2, 7.3 64-bit
l Microsoft Windows Server 2012 l Microsoft Windows Server 2008
Standard and 2012 R2 64-bit SP1/SP2 64-bit
l Microsoft Windows Server l Oracle Solaris 10, 64-bit (SPARC)
2016 Standard 64-bit l Red Hat Enterprise Linux
l Red Hat Enterprise Linux (RHEL) 6.7, 6.8, 7.2, and 7.3 64-bit
(RHEL) 6.9 and 7.4 64-bit l SUSE Linux 11, 12 Enterprise Server 64-bit
l Oracle Solaris 11, 64-bit (SPARC)
l Oracle Solaris 11, 64-bit (x86_64)

Micro Focus SODP (July 2020 Release) Page 20 of 35

Support Matrix

Version Certified Operating Systems Supported Operating Systems

7.9.X l CentOS Linux 6.9 and 7.4 64-bit l CentOS Linux 6.7, 6.8, 7.2, and 7.3 64-bit
l Microsoft Windows Server 2012 l Microsoft Windows Server 2008
Standard and 2012 R2 64-bit SP1/SP2 64-bit
l Microsoft Windows Server 2016 l Oracle Solaris 10, 64-bit (SPARC)
Standard 64-bit l Red Hat Enterprise Linux
l Red Hat Enterprise Linux (RHEL) 6.7, 6.8, 7.2, and 7.3 64-bit
(RHEL) 6.9 and 7.4 64-bit l SUSE Linux 11 Enterprise Server 64-bit
l Oracle Solaris 11, 64-bit (SPARC)
l Oracle Solaris 11, 64-bit (x86_64)

7.8.X l CentOS/RHEL Linux 6.9 and 7.4 64-bit l CentOS/RHEL Linux 6.5, 6.6, 6.7, 6.8, 7.0, 7.1,
l Microsoft Windows Server 2012 7.2, and 7.3 64-bit
Standard and 2012 R2 64-bit l Microsoft Windows Server 2008
l Microsoft Windows Server 2016 SP1/SP2 32-bit
Standard 64-bit l Microsoft Windows Server 2008
l Oracle Solaris 11, 64-bit (x86-64) SP1/SP2 64-bit
l Oracle Solaris 11, 64-bit (SPARC) l Microsoft Windows Server 2008 R2 and 2008
R2 SP1 64-bit
l Oracle Solaris 10, 64-bit (SPARC)
l SUSE Linux 11 Enterprise Server 64-bit

Micro Focus SODP (July 2020 Release) Page 21 of 35

Support Matrix

Version Certified Operating Systems Supported Operating Systems

7.7. X l CentOS Linux 6.9 and 7.3 64-bit l CentOS Linux 6.5, 6.6, 6.7 , 6.8, 7.0, 7.1, 7.2, and
l Microsoft Windows Server 2012 7.4 64-bit
Standard and 2012 R2 64-bit l Microsoft Windows Server 2008 SP1/SP2 32-bit
l Microsoft Windows Server 2016 l Microsoft Windows Server 2008SP1/SP2 64-bit
Standard 64-bit l Microsoft Windows Server 2008 R2 and 2008
l Oracle Solaris 11, 64-bit (x86-64) R2 SP1 64-bit
l Oracle Solaris 11, 64-bit (SPARC) l Oracle Solaris 10, 64-bit (SPARC)
l Red Hat Enterprise Linux (RHEL) 6.9 and 7.3 l Red Hat Enterprise Linux
64-bit (RHEL) 6.5, 6.6, 6.7, 6.8, 7.0, 7.1, 7.2, and 7.4 64-
bit
l SUSE Linux 11 Enterprise Server 64-bit

7.6.X l CentOS Linux 6.9 and 7.3 64-bit l CentOS Linux 6.5, 6.6, 6.7, 6.8, 7.0, 7.1, and 7.2
l Microsoft Windows Server 2012 64-bit
Standard and 2012 R2 64-bit l Microsoft Windows Server 2008
l Microsoft Windows Server 2016 SP1/SP2 32-bit
Standard 64-bit l Microsoft Windows Server 2008
l Red Hat Enterprise Linux (RHEL) 6.9 and 7.3 SP1/SP2 64-bit
64-bit l Oracle Solaris 10, 64-bit (SPARC)
l Oracle Solaris 11, 64-bit (SPARC) l Red Hat Enterprise Linux
l Oracle Solaris 11, 64-bit (x86_64) (RHEL) 6.5, 6.6, 6.7, 7.0, 7.1, and 7.2 64-bit
l SUSE Linux 11 Enterprise Server 64-bit

Micro Focus SODP (July 2020 Release) Page 22 of 35

Support Matrix

Version Certified Operating Systems Supported Operating Systems

7.5.X l CentOS Linux 6.8 and 7.3 64-bit l CentOS Linux 6.5, 6.6, 6.7 7.0, 7.1, and 7.2 64-bit
l Microsoft Windows Server 2008 R2 and 2008 l Microsoft Windows Server 2008
R2 SP1 64-bit SP1/SP2 32-bit
l Microsoft Windows Server 2012 l Microsoft Windows Server 2008
Standard and 2012 R2 64-bi SP1/SP2 64-bit
l Oracle Solaris 11, 64-bit (x86-64) l Oracle Solaris 10, 64-bit (SPARC)
l Oracle Solaris 11, 64-bit (SPARC) l Red Hat Enterprise Linux
l Red Hat Enterprise Linux (RHEL) 6.5, 6.6, 6.7, 7.0, 7.1, and 7.2 64-bit
(RHEL) 6.8, 7.1, 7.2, and 7.3 64-bit l SUSE Linux 11 Enterprise Server 64-bit

Micro Focus SODP (July 2020 Release) Page 23 of 35

 SmartConnector Load Balancer Support Matrix
The following section describes the software and platform requirements for all releases of Micro Focus
SmartConnector Load Balancer.
Servers should be dedicated to load balancing (not running other applications.)
For high availability (HA), there should be two separate servers, one for the active or primary Load Balancer and
another for standby or secondary Load Balancer. They will share a virtual IP address, so they should be in the same
network location.
In addition, use the standard hardware required to deploy more than one SmartConnector to create the pool of
SmartConnectors. See the SmartConnector documentation for details.

Micro Focus SODP (July 2020 Release) Page 24 of 35

Support Matrix

SmartConnector
Version Hardware Requirements Software or Platform Requirements Requirements

8.0.0 l CPU: 2 CPU X 4 Cores each (2 x Intel l Supported: Red Hat Enterprise Linux (RHEL) 7.4, l SmartConnector release
E5620, quad core, 2.4 Ghz or better) 7.5, 7.6, 7.7, 7.8, and 8.1 (64-bit only) 7.12.X or later
l RAM: 16 GB l Certified: Red Hat Enterprise Linux (RHEL) 7.8 and l SmartConnector for
l Disk: 60 GB 8.1 (64-bit only) Syslog based connectors
l Number of network interfaces: 1 Dedicated l Supported: CentOS Linux 7.4, 7.5, 7.6, 7.7, 7.8, l File-based
Gig Ethernet interface and 8.1 (64-bit only) SmartConnectors
l Certified: CentOS Linux 7.7, 7.8, and 8.1 (64-bit
only)
1.4.2 l CPU: 2 CPU X 4 Cores each (2 x Intel l Supported: Red Hat Enterprise Linux (RHEL) 7.4, l SmartConnector release
E5620, quad core, 2.4 Ghz or better) 7.5, 7.6, and 7.7 (64-bit only) 7.12.X or later
l RAM: 16 GB l Certified: Red Hat Enterprise Linux (RHEL) 8.1 l SmartConnector for
l Disk: 60 GB (64-bit only) Syslog based connectors
l Number of network interfaces: 1 Dedicated l Supported: CentOS Linux 6.10, 7.4, 7.6, and 7.7 l File-based
Gig Ethernet interface (64-bit only) SmartConnectors
l Certified: CentOS Linux 8.1 (64-bit only)
1.4.1 l CPU: 2 CPU X 4 Cores each (2 x Intel l Supported: Red Hat Enterprise Linux (RHEL) 7.6, l SmartConnector release
E5620, quad core, 2.4 Ghz or better) 7.5, 7.3, and 6.8 (64-bit only) 7.12.X or later
l RAM: 16 GB l Certified: Red Hat Enterprise Linux (RHEL) 7.7 l SmartConnector for
l Disk: 60 GB (64-bit only) Syslog based connectors
l Number of network interfaces: 1 Dedicated l Supported: CentOS 7.6, 7.4, and 6.10 (64-bit only) l File-based
Gig Ethernet interface l Certified: CentOS Linux 7.7 (64-bit only) SmartConnectors

1.4 l CPU: 2 CPU X 4 Cores each (2 x Intel l Supported: Red Hat Enterprise Linux (RHEL) 6.8, l SmartConnector release
E5620, quad core, 2.4 Ghz or better) 7.5, 7.3, and 6.8 (64-bit only) 7.12.X or later
l RAM: 16 GB l Certified: Red Hat Enterprise Linux (RHEL) 6.9 and l SmartConnector for
l Disk: 60 GB 7.6 (64-bit only) Syslog based connectors
l Number of network interfaces: 1 Dedicated l Supported: CentOS Linux 7.3, 7.4, and ,6.10 (64-bit l File-based
Gig Ethernet interface only) SmartConnectors
l Certified: CentOS Linux 7.4 and 7.5 (64-bit only)

Micro Focus SODP (July 2020 Release) Page 25 of 35

Support Matrix

SmartConnector
Version Hardware Requirements Software or Platform Requirements Requirements

1.3 l CPU: 2 CPU X 4 Cores each (2 x Intel l Supported: Red Hat Enterprise Linux (RHEL) 6.8, l SmartConnector release
E5620, quad core, 2.4 Ghz or better) 7.2, and 7.4 (64-bit only) 7.5.0.7983. or later
l RAM: 16 GB l Certified: Red Hat Enterprise Linux (RHEL) 7.3 l SmartConnector for
l Disk: 60 GB (64-bit only) Syslog NG Daemon
l Number of network interfaces: 1 Dedicated l Supported: CentOS Linux 6.8, 7.2, and 7.4 (64-bit l File-based
Gig Ethernet interface only) SmartConnectors
l Certified: CentOS Linux 7.3 (64-bit only)
1.2 l CPU: 2 CPU X 4 Cores each (2 x Intel l Red Hat Enterprise Linux (RHEL) 6.8, 7.2, and 7.3 l SmartConnector release
E5620, quad core, 2.4 Ghz or better) (64-bit only) 7.1.4.7475 or later
l RAM: 16 GB l CentOS Linux 6.8, 7.2, and 7.3 (64-bit only) l Syslog daemon
l Disk: 60 GB SmartConnectors
l Number of network interfaces: 1 Dedicated l File-based
Gig Ethernet interface SmartConnectors

1.1 l CPU: 2 CPU X 4 Cores each (2 x Intel l Red Hat Enterprise Linux (RHEL) 6.6 and 7.0 (64- l SmartConnector release
E5620, quad core, 2.4 Ghz or better) bit only) 7.1.4.7475 or later
l RAM: 16 GB l CentOS Linux 6.6 and 7.0 (64-bit only) l Syslog daemon
l Disk: 60 GB SmartConnectors
l Number of network interfaces: 1 Dedicated l File-based
Gig Ethernet interface SmartConnectors

1.0 l CPU: 2 CPU X 4 Cores each (2 x Intel l Red Hat Enterprise Linux (RHEL) 6.6 and 7.0 (64- l SmartConnector release
E5620, quad core, 2.4 Ghz or better) bit only) 7.1.3.7445 or later
l RAM: 16 GB l CentOS Linux 6.6 and 7.0 (64-bit only) l Syslog daemon
l Disk: 60 GB SmartConnectors
l Number of network interfaces: 1 Dedicated l (beta) File-based
Gig Ethernet interface SmartConnectors

Micro Focus SODP (July 2020 Release) Page 26 of 35

 Currently Supported Transformation Hub Versions
The following section describes the supported operating systems, browsers, supported ArcSight and non-ArcSight
product versions, and upgrade path for each currently supported Transformation Hub version.
An asterisk (*) next to a browser version indicates that the browser version supported is the one current at the date of
release.

Micro Focus SODP (July 2020 Release) Page 27 of 35

Support Matrix

New ArcSight Product and Component Support for Transformation Hub Versions
Release Operating ArcSight Product Non-ArcSight Supported Upgrade
Version Date Systems Versions Product Versions Browsers Path

TH 3.3.0 July 2020 Certified on:  Certified Apache Confluent Firefox 3.2 to 3.3
RHEL 7.8 Management Center Platform (CP) current
CDF-2020.02
2.95 5.5.0
CentOS 7.8 Chrome to CDF
SmartConnector Apache Kafka current 2020.05
RHEL 8.1
8.0.0 2.5.0 CP 5.5.0
CentOS 8.1
Logger 7.1.0 Schema Registry
Supported CP 5.5.0
ESM 7.3
RHEL 7.7
Apache
Supported
CentOS 7.7 ZooKeeper 3.5.7
ArcMC 2.94
Azul Zulu Java
SmartConnector
zulu-8-8.44.0.11
7.15.0
(8u242)
Logger 7.0.1
Kafka Java Client
ESM 7.2 Service 2.5.0
Pack 1
Yahoo Kafka
Manager 2.0.0.2
Apache Hadoop
3.03
Apache Flume
1.9.0

Micro Focus SODP (July 2020 Release) Page 28 of 35

Support Matrix

New ArcSight Product and Component Support for Transformation Hub Versions , continued
Release Operating ArcSight Product Non-ArcSight Supported Upgrade
Version Date Systems Versions Product Versions Browsers Path

TH 3.2.0 April 2020 Certified on:  Certified Apache Confluent Firefox TH 3.1 --> TH
RHEL Management Center Platform (CP) current 3.2
7.7/CentOS 7.7 2.94 5.3.0
Chrome CDF-2019.05
RHEL
SmartConnector Apache Kafka current --> CDF
8.1/CentOS 8.1
7.15.0 2.3.0 CP 5.3.0 2019.08 -->
Supported CDF 2020.02
Logger 7.0.1 Schema Registry
RHEL
CP 5.3.0
7.6/CentOS 7.6 ESM 7.2 Service
Pack 1. Apache
ZooKeeper 3.4.14
Supported
Azul Zulu Java
ArcMC 2.93
zulu-8-8.44.0.11
Connector 7.14.0 (8u242)
Logger 7.0 Kafka Java Client
2.3.0
ESM 7.0p1
Yahoo Kafka
Manager 2.0.0.2
Apache Hadoop
3.03
Apache Flume
1.9.0

Micro Focus SODP (July 2020 Release) Page 29 of 35

Support Matrix

New ArcSight Product and Component Support for Transformation Hub Versions , continued
Release Operating ArcSight Product Non-ArcSight Supported Upgrade
Version Date Systems Versions Product Versions Browsers Path

TH 3.1.0 November Certified on: Certified: Apache Confluent Firefox 64, From TH 3.0
2019 CentOS/RHEL ArcMC 2.93 Platform (CP) 60 ESR to 3.1
7.7 5.1.0
SmartConnector Chrome 71
Supported on: 7.13.0P1 Apache Kafka
CentOS/RHEL 2.1.0 CP 5.1.0
Logger 7.0
Linux 7.6
Schema Registry
ESM 7.0P1
CP 5.1.0
Supported:
Apache
SmartConnector
ZooKeeper 3.4.13
7.13.0
Azul Zulu Java
Logger 6.71
8.38 (8u212)
ESM 7.0P1
Kafka Java Client
2.1.0
Yahoo Kafka
Manager 1.3.3.17
Apache Hadoop
3.03
Apache Flume
1.9.0

Micro Focus SODP (July 2020 Release) Page 30 of 35

Support Matrix

New ArcSight Product and Component Support for Transformation Hub Versions , continued
Release Operating ArcSight Product Non-ArcSight Supported Upgrade
Version Date Systems Versions Product Versions Browsers Path

TH 3.0.0 July 2019 Certified on: Certified: Apache Confluent Firefox 64,
CentOS/RHEL ArcMC 2.92 Platform (CP) 60 ESR
7.6 5.1.0
SmartConnector Chrome 71
Supported on: 7.13.0, 7.12.0 Apache Kafka
CentOS/RHEL 2.1.0 CP 5.1.0
Logger 6.71
Linux 7.5
Schema Registry
ESM 7.0P2
CP 5.1.0
Supported:
Apache
SmartConnector
ZooKeeper 3.4.13
7.11.0
Azul Zulu Java
Logger 6.70.
8.38 (8u212)
ESM 6.11.0
Kafka Java Client
2.1.0
Yahoo Kafka
Manager 1.3.3.17
Apache Hadoop
3.03
Apache Flume
1.9.0

Micro Focus SODP (July 2020 Release) Page 31 of 35

Support Matrix

New ArcSight Product and Component Support for Transformation Hub Versions , continued
Release Operating ArcSight Product Non-ArcSight Supported Upgrade
Version Date Systems Versions Product Versions Browsers Path

THNC  July 2019 Certified on: Certified: Apache Confluent

CentOS/RHEL ArcMC 2.92 Platform (CP)
3.0.0
7.6 5.1.0
SmartConnector
Supported on: 7.13.0, 7.12.0 Apache Kafka
CentOS/RHEL 2.1.0 CP 5.1.0
Logger 6.71
Linux 7.5
Apache Kafka
ESM 7.0P2
2.2.0 Schema
Supported: Registry CP 5.1.0
SmartConnector
Apache
7.11.0
ZooKeeper 3.4.13
Logger 6.70.
Azul Zulu Java
ESM 6.11.0 8.38 (8u212)
Kafka Java Client
2.1.0

Micro Focus SODP (July 2020 Release) Page 32 of 35

Support Matrix

New ArcSight Product and Component Support for Transformation Hub Versions , continued
Release Operating ArcSight Product Non-ArcSight Supported Upgrade
Version Date Systems Versions Product Versions Browsers Path

2.21 July 2018 Certified on: Certified: Apache Kafka Internet From EB 2.20
CentOS/RHEL SmartConnector 1.1.0 (CP 4.1.0 ) Explorer 11
7.5 7.9.0, 7.8.0
Apache Hadoop Firefox ESR For Single
Supported on: Logger 6.61 2.7.2 (version Master to
CentOS/RHEL current at Single Master
Investigate 2.20 Apache Flume
Linux 7.4 (*) time of
ESM 7.0 1.6.0
release)
(*) requires From multi-
ArcMC 2.81, 2.80
kernel upgrade. Google master to
Supported: Chrome Multi-master.
(version
SmartConnector No upgrade
current at
7.7.0 path from
time of
single master
Logger 6.60, 6.5. release)
installation
Safari 9.0.1
Investigate 2.10 EB2.20 to
(OS X 10.9).
multi-master
ESM 6.11.0
EB 2.21.
ArcMC 2.71, 2.70

Micro Focus SODP (July 2020 Release) Page 33 of 35

Support Matrix

New ArcSight Product and Component Support for Transformation Hub Versions , continued
Release Operating ArcSight Product Non-ArcSight Supported Upgrade
Version Date Systems Versions Product Versions Browsers Path

2.20 April 2018 Certified on: SmartConnector Apache Kafka Internet 2.11: For
CentOS/RHEL 7.9.0, 7.8.0, 7.7.0 1.0.0 (CP 4.0.0) Explorer 11 single master
7.4 configurations
Logger 6.60, 6.5, Apache Hadoop Microsoft
only.
Supported on: 6.4, 6.3 2.7.2 Edge*
CentOS/RHEL No upgrade
Investigate 2.10 Apache Flume Firefox
Linux 7.3 path from
1.6.0 ESR*
ESM  7.0, 6.11.0 single master
(*) Requires EB Deployment Google installation
ArcMC 2.81, 2.80,
Kernel update. on Kafka Chrome * EB2.11 to
2.71, 2.70
multi-master
Event Broker Cloudera CDH Safari 9.0.1
Event Broker EB 2.20.
Deployment on 5.1.0 with Kafka (OS X 10.9)
Deployment on
Kafka 1.1.0 and Event Broker
Kafka Event
Zookeper Deployment
Supported on: Broker
SmartConnector on Kafka
CentOS/RHEL Deployment
7.8.0
7.3 on Kafka Not
CentOS/RHEL Logger 6.60 applicable:
Not
6.9 First version
Investigate 2.10 applicable
ESM 7.0, 6.11.0
ArcMC 2.80

Micro Focus SODP (July 2020 Release) Page 34 of 35

Send Documentation Feedback
If you have comments about this document, you can contact the documentation team by
email. If an email client is configured on this computer, click the link above and an email
window opens with the following information in the subject line:
Feedback on Support Matrix (SODP July 2020 Release)
Just add your feedback to the email and click send.
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mail client, and send your feedback to [email protected].
We appreciate your feedback!

Micro Focus SODP (July 2020 Release) Page 35 of 35