RWS Assignment 1
RWS Assignment 1
RWS Assignment 1
DELL skills
Assignment no :01
Date:29 oct,2020
1
Assignment: 01
Question no. 1
QUESTION 2:
Download a research paper of your choice; read its Executive Summary/Abstract thoroughly and
attempt the questions given below.
ANSWER:
a) Identify different parts of the Executive summary
ABSTRACT:
The aim of this report was to investigate Uni-Lab staff attitudes to personal mobile phone use in
staff and team meetings. A staff survey on attitudes towards the use of mobile phones in the staff
/ team meetings was conducted. The results indicate that the majority of staff find mobile phone
use a major issue in staff meetings. The report concludes that personal mobile phones are
disruptive and should be turned off in meetings. It is recommended that Uni-Lab develops a
company policy banning the use of mobile phones except in exceptional circumstances.
INTRODUCTION:
There has been a massive increase in the use of personal mobile phones over the past five years
and there is every indication that this will continue. According to Black (2002) by 2008 almost
100% of working people in Australia will carry personal mobile phones. Black describes this
phenomenon as ‘serious in the extreme, potentially undermining the foundations of
communication in our society’ (2002, p 167). Currently at Uni-Lab 89% of staff have personal
mobile phones.
Recently a number of staff have complained about the use of personal mobile phones in meetings
and asked what the official company policy is. At present there is no official company policy
regarding phone use. This report examines the issue of mobile phone usage in staff meetings and
small team meetings. It does not seek to examine the use of mobile phones in the workplace at
other times, although some concerns were raised.
For the purposes of this report a personal mobile phone is a personally funded phone for private
calls as opposed to an employer funded phone that directly relates to carrying out a particular
job.
AIM/PURPOSE:
The aim of this report is to investigate Uni-Lab staff attitudes to personal mobile phone use in
staff and team meetings.
ANSWER:
a) Identify different parts of the Executive summary
ABSTRACT:
The aim of this report was to investigate Uni-Lab staff attitudes to personal mobile phone use in
staff and team meetings. A staff survey on attitudes towards the use of mobile phones in the staff
/ team meetings was conducted. The results indicate that the majority of staff find mobile phone
use a major issue in staff meetings. The report concludes that personal mobile phones are
disruptive and should be turned off in meetings. It is recommended that Uni-Lab develops a
company policy banning the use of mobile phones except in exceptional circumstances.
INTRODUCTION:
There has been a massive increase in the use of personal mobile phones over the past five years
and there is every indication that this will continue. According to Black (2002) by 2008 almost
100% of working people in Australia will carry personal mobile phones. Black describes this
phenomenon as ‘serious in the extreme, potentially undermining the foundations of
communication in our society’ (2002, p 167). Currently at Uni-Lab 89% of staff have personal
mobile phones.
Recently a number of staff have complained about the use of personal mobile phones in meetings
and asked what the official company policy is. At present there is no official company policy
regarding phone use. This report examines the issue of mobile phone usage in staff meetings and
small team meetings. It does not seek to examine the use of mobile phones in the workplace at
other times, although some concerns were raised.
For the purposes of this report a personal mobile phone is a personally funded phone for private
calls as opposed to an employer funded phone that directly relates to carrying out a particular
job.
AIM/PURPOSE:
The aim of this report is to investigate Uni-Lab staff attitudes to personal mobile phone use in
staff and team meetings.
Not a problem 05 07 65 23
An issue 40 45 10 05
Disruptive 80 10 07 03
The survey also allowed participants to identify any circumstances where mobile phones should
be allowed in meetings and also assessed staff attitudes towards receiving personal phone calls in
staff meetings in open ended questions. These results showed that staff thought that in some
circumstances, e.g. medical or emergencies, receiving personal phone calls was acceptable, but
generally receiving personal phone calls was not necessary.
DISCUSSION:
It can be seen from the results in Table 1 that personal mobile phone use is considered to a
problem; however it was acknowledged that in some situations it should be permissible. 80% of
recipients considered mobile phones to be highly disruptive and there was strong support for
phones being turned off in meetings (85%). Only 12% thought that mobile phone usage in staff
and team meetings was not a problem, whereas 85% felt it was an issue. The results are
consistent throughout the survey. Many of the respondents (62%) felt that in exceptional
circumstances mobile phones should be allowed, e.g. medical, but there should be protocols
regarding this. These findings are consistent with other studies. According to Smith (2005) many
companies have identified mobile phones as disruptive and have banned the use of mobile
phones in meetings. Havir (2004) claims that 29% of staff meeting time is wasted through
unnecessary mobile phone interruptions. This affects time management, productivity and team
focus.
5
CONCLUSION:
The use of mobile phones in staff meetings is clearly disruptive and they should be switched off.
Most staff felt it is not necessary to receive personal phone calls in staff meetings except under
certain circumstances, but permission should first be sought from the team leader, manager or
chair
RECOMMENDATIONS:
It is recommended that Unversity-Lab develops an official policy regarding the use of mobile
phones in staff meetings. The policy should recommend:
PART (b):
Make a Title Page of the research paper that you downloaded including all these
components: Title of the report, Date of submission, Addresser’s name, and Addressee’s
name.
ANSWER:
Prepared For:
Prepared By:
Nimra Zaigham
SP20-BSE-077
BSSE-2A-E
Date:
29oct,2020
7
PART (c):
Share the link (URL) of the research paper that you used for this assignment
ANSWER:
https://www.dlsweb.rmit.edu.au/lsu/content/2_AssessmentTasks/assess_tuts/reports_LL/re
port.pdf