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    Complaint Letter For B2 - Mobile Phone Company

    Uploaded by

    Lynn Ferrante
    The customer is writing to complain that their mobile phone contract was changed without notification after two years of service. They originally signed up for a convenient monthly fee but were surprised to find they now had unlimited minutes and internet with a different monthly charge. The customer requests their service plan and fee be restored to the original or they will have to switch to another mobile phone company.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Complaint Letter For B2 - Mobile Phone Company

    Uploaded by

    Lynn Ferrante
    557 views1 page
    The customer is writing to complain that their mobile phone contract was changed without notification after two years of service. They originally signed up for a convenient monthly fee but were surprised to find they now had unlimited minutes and internet with a different monthly charge. The customer requests their service plan and fee be restored to the original or they will have to switch to another mobile phone company.

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    Complaint Letter for B2 - Mobile Phone Company

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    The customer is writing to complain that their mobile phone contract was changed without notification after two years of service. They originally signed up for a convenient monthly fee but were surprised to find they now had unlimited minutes and internet with a different monthly charge. The customer requests their service plan and fee be restored to the original or they will have to switch to another mobile phone company.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    557 views1 page

    Complaint Letter For B2 - Mobile Phone Company

    Uploaded by

    Lynn Ferrante
    The customer is writing to complain that their mobile phone contract was changed without notification after two years of service. They originally signed up for a convenient monthly fee but were surprised to find they now had unlimited minutes and internet with a different monthly charge. The customer requests their service plan and fee be restored to the original or they will have to switch to another mobile phone company.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 1

    Complaint Letter

    Dear Sir or Madam,


    I am writing to complain about your changing my mobile phone contract without letting me know.
    I have been your customer for the last two years and when I signed with your company, I was not
    told that the contract would have changed after two years.
    For your information, when I chose your mobile phone company it was for the convenient monthly
    fee. As I do not need the unlimited minutes and Internet service, I was surprised to find a message
    from your company telling me I now had these services with a different monthly service charge.
    I would be grateful if my service could be restored to its original service plan and monthly fee. If
    this does not happen, I am sorry to say I will have to find another mobile phone company.
    Thank you in advance for your prompt response.
    Yours faithfully,
    Assunta Altieri

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