USER MANUAL

WGen12000
Portable Generator
12,000 Running Watts | 15,000 Peak Watts
 WARNING
Operating, servicing and maintaining this equipment can expose you to chemicals including engine exhaust,
carbon monoxide, phthalates, and lead, which are known to theState of California to cause cancer and birth
defects or other reproductive harm. To minimize exposure, avoid breathing exhaust,do not idle the engine
except as necessary, service your equipment in a well-ventilatedarea and wear gloves or wash your hands
frequently when servicing your equipment. F  or more information go to www.P65Warnings.ca.gov.

DISCLAIMERS:
All information, illustrations and specifications in this manual are based on the latest information available at the time of
publishing. The illustrations used in this manual are intended as representative reference views only. Moreover, because
of our continuous product improvement policy, we may modify information, illustrations and/or specifications to explain
and/or exemplify a product, service or maintenance improvement. We reserve the right to make any change at any time
without notice. Some images may vary depending upon which model is shown.

ALL RIGHTS RESERVED:

No part of this publication may be reproduced or used in any form by any means – graphic, electronic or
mechanical, including photocopying, recording, taping or information storage and retrieval systems – without the
written permission of MWE Investments LLC.

DANGER
This manual contains important instructions for operating this generator. For your safety
and the safety of others, be sure to read this manual thoroughly before operating the
generator. Failure to properly follow all instructions and precautions can cause you and
others to be seriously hurt or killed.

WGen TECHNICAL SPECIFICATIONS

Rated Oil
Model Running Peak Fuel Tank Size Speed Ignition Spark Engine Stroke X Capacity
Number Watts Watts (L/G) (RPM) Type plug Disp (cc) Bore (L) Oil Type THD

WGen12000 12000 15000 40 L 3600 TCI Bosch 713cc 71X80 1.6 L 10W30 <5%
10.5 G F7TC

NOTICE
This generator is not equipped with altitude carburetor modification. Even with a carburetor modification, engine horsepower will decrease
about 3.5% for each 300 meter (1,000 foot) increase in altitude. The effect of altitude on horsepower will be greater if no carburetor
modification is made. A decrease in engine horsepower will decrease the power output of the generator. Contact our service team to order
altitude kits.

HAVE QUESTIONS?
Email us at [email protected]
or call 1-855-944-3571

2 | Westinghouse Outdoor Power Equipment

FOR YOUR RECORDS:

Date of Purchase:

Generator Model Number:

Purchased from Store/Dealer:

Generator Serial Number:

IMPORTANT: KEEP YOUR PURCHASE RECEIPT TO ENSURE TROUBLE-FREE WARRANTY

COVERAGE.

PRODUCT REGISTRATION
To ensure trouble-free warranty coverage, it is important you register your Westinghouse generator.
You can register your generator by either:
1. Filling in the product registration form below and mailing to:
Product Registration
MWE Investments LLC
777 Manor Park Drive
Columbus, Ohio 43228

2. Registering your product Online at www.westinghouseportablepower.com/register

To register your generator you will need to locate the following information:

SERIAL NUMBER

Model info decal located on back side Serial Number which is located on
above muffler right side of model info decal

WESTINGHOUSE PRODUCT REGISTRATION FORM

PERSONAL INFORMATION GENERATOR INFORMATION

First Name:________________________________________ Model Number:______________________________________

Last Name: ________________________________________ Serial Number:_______________________________________

Street Address: ____________________________________ Date Purchased:_____________________________________

Street Address: ____________________________________ Purchased From:_____________________________________

City, State, ZIP:_____________________________________

Country:___________________________________________

Phone Number:____________________________________

E-Mail:____________________________________________ Westinghouse Outdoor Power Equipment | 3

TABLE OF CONTENTS
WGEN TECHNICAL SPECIFICATIONS. . . . . . . . . . . . . 2 MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
PRODUCT REGISTRATION. . . . . . . . . . . . . . . . . . . . . . 3 Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . 20
For Your Records: . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Engine Oil Maintenance . . . . . . . . . . . . . . . . . . . . . . 21
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . 3 Engine Oil Specification . . . . . . . . . . . . . . . . . . . . . . 21
Product Registration Form . . . . . . . . . . . . . . . . . . . . 3 Checking Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . 21
Adding Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . 21
SAFETY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Changing Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . 22
Safety Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Air Filter Maintenance . . . . . . . . . . . . . . . . . . . . . . . . 22
Safety Symbol Definitions . . . . . . . . . . . . . . . . . . . . 5
Cleaning the Air Filter . . . . . . . . . . . . . . . . . . . . . . . . 22
General Safety Rules. . . . . . . . . . . . . . . . . . . . . . . . . 6
Spark Plug Maintenance. . . . . . . . . . . . . . . . . . . . . . 23
UNPACKING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 VFT Maintenance Reminders. . . . . . . . . . . . . . . . . . . 23
What Comes in the Box. . . . . . . . . . . . . . . . . . . . . . . 7 Checking and Adjusting Valve Lash. . . . . . . . . . . . . . 24
Battery Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing Wheels and Feet. . . . . . . . . . . . . . . . . . . . . 8
Cleaning the Generator . . . . . . . . . . . . . . . . . . . . . . . 25
Installing Lift Bracket. . . . . . . . . . . . . . . . . . . . . . . . . 8
Cleaning Spark Arrestor. . . . . . . . . . . . . . . . . . . . . . . 25
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 9
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
TROUBLE SHOOTING. . . . . . . . . . . . . . . . . . . . . . . . . . 26
Generator Features . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Control Panel Features . . . . . . . . . . . . . . . . . . . . . . 11 EXPLODED AND ENGINE VIEWS. . . . . . . . . . . . . . . . . 28
WGen12000 Exploded View . . . . . . . . . . . . . . . . . . . 28
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
WGen12000 Exploded View Part Numbers. . . . . . . . 29
Before Starting the Generator . . . . . . . . . . . . . . . . . . 12
WGen12000 Engine View . . . . . . . . . . . . . . . . . . . . . 30
High Altitude Operation. . . . . . . . . . . . . . . . . . . . . . . 13
WGen12000 Engine View Part Numbers. . . . . . . . . . 31
How to Ground Generator. . . . . . . . . . . . . . . . . . . . . 13
WGen12000 Schematic. . . . . . . . . . . . . . . . . . . . . . . 33
Connecting the Generator to Building Electrical. . . . 13
System
How to Float the Neutral. . . . . . . . . . . . . . . . . . . . . . 13
Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
How to use Lifting Bracket . . . . . . . . . . . . . . . . . . . . 14
Engine Fluids and Fuel. . . . . . . . . . . . . . . . . . . . . . . . 15
Adding Gasoline to the Fuel Tank . . . . . . . . . . . . . . 15
Power Output and Demand. . . . . . . . . . . . . . . . . . . . 16
Starting the Generator . . . . . . . . . . . . . . . . . . . . . . . 18
Electric Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Remote Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Stopping the Generator. . . . . . . . . . . . . . . . . . . . . . . 19
Normal Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 19
During an Emergency . . . . . . . . . . . . . . . . . . . . . . . 19

4 | Westinghouse Outdoor Power Equipment

SAFETY
SAFETY DEFINITIONS SAFETY SYMBOL DEFINITIONS
The words DANGER, WARNING, CAUTION and
NOTICE are used throughout this manual to highlight Symbol Description
important information. Be certain that the meanings of
these alerts are known to all who work on or near the
equipment. Safety Alert Symbol

This safety alert symbol appears

with most safety statements. It Asphyxiation Hazard
means attention, become alert, your
safety is involved! Please read and
abide by the message that follows
the safety alerts symbol. Burn Hazard

DANGER
Burst/Pressure Hazard
Indicates a hazardous situation which, if not
avoided, will result in death or serious injury.

Don’t leave tools in the area

WARNING
Indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
Electrical Shock Hazard

CAUTION
Indicates a hazardous situation which, if not Explosion Hazard
avoided, could result in minor or moderate injury.

Fire Hazard
NOTICE
Indicates a situation which can cause damage
to the generator, personal property and/or the Lifting Hazard
environment, or cause the equipment to operate
improperly.

NOTE: Indicates a procedure, practice or condition Pinch-Point Hazard

that should be followed in order for the
generator to function in the manner
intended.
Read Manufacturer’s Instructions

Read Safety Messages

Before Proceeding

Wear Personal Protective

Equipment (PPE)

Westinghouse Outdoor Power Equipment | 5

SAFETY
GENERAL SAFETY RULES
DANGER
Never use the generator in a location that is wet or damp. Never expose the generator to rain, snow, water
spray or standing water while in use. Protect the generator from all hazardous weather conditions. Moisture
or ice can cause a short circuit or other malfunction in the electrical circuit.

Never operate the generator in an enclosed area. Engine exhaust contains carbon monoxide. Only operate
the generator outside and away from windows, doors and vents.

WARNING
Voltage produced by the generator could result in death or serious injury.
• Never operate the generator in rain or a flood plain unless proper precautions are taken to avoid
being subject to rain or a flood.
• Never use worn or damaged extension cords.
• Always have a licensed electrician connect the generator to the utility circuit.
• Never touch an operating generator if the generator is wet or if you have wet hands.
• Never operate the generator in highly conductive areas such as around metal decking or steel works.
• Always use grounded extension cords. Always use three-wire or double-insulated power tools.
• Never touch live terminals or bare wires while the generator is operating.
• Be sure the generator is properly grounded before operating.

WARNING
Gasoline and gasoline vapors are extremely flammable and explosive under certain conditions.
• Always refuel the generator outdoors, in a well-ventilated area.
• Never remove the fuel cap with the engine running.
• Never refuel the generator while the engine is running. Always turn engine off and allow the generator
to cool before refueling.
• Only fill fuel tank with gasoline.
• Keep sparks, open flames or other form of ignition (such as match, cigarette, static electric source)
away when refueling.
• Never overfill the fuel tank. Leave room for fuel to expand. Overfilling the fuel tank can result in a
sudden overflow of gasoline and result in spilled gasoline coming in contact with HOT surfaces.
Spilled fuel can ignite. If fuel is spilled on the generator, wipe up any spills immediately. Dispose of
rag properly. Allow area of spilled fuel to dry before operating the generator.
• Wear eye protection while refueling.
• Never use gasoline as a cleaning agent.
• Store any containers containing gasoline in a well-ventilated area, away from any combustibles or
source of ignition.
• Check for fuel leaks after refueling. Never operate the engine if a fuel leak is discovered.

WARNING NOTICE
Never operate the generator if powered items overheat, electrical Never modify the generator.
output drops, there is sparking, flames or smoke coming from the
generator, or if the receptacles are damaged. Never operate the generator if it
vibrates at high levels, if engine
speed changes greatly or if the
Never use the generator to power medical support equipment. engine misfires often.

Always disconnect tools or

Always remove any tools or other service equipment used during appliances from the
maintenance from the generator before operating. generator before starting.
6 | Westinghouse Outdoor Power Equipment
UNPACKING

CAUTION
Always have assistance when lifting
the generator. The generator is heavy;
lifting it could cause bodily harm.

Avoid cutting on or near staples

to prevent personal injury.

WHAT COMES IN THE BOX (WGEN12000)

Owners Manual
Quick Start Guide/Maintenance Schedule
Wireless Remote Starter (1)
1.6 Liter Bottle of SAE 10W30 Oil (1)
Spark Plug Socket Wrench (1)
Battery Charger
Wheel Kit Accessories Box
Lift bracket with bolts
Pins for handles
Oil funnel (1)

Westinghouse Outdoor Power Equipment | 7

ASSEMBLY
INSTALLING WHEELS AND FEET 3. Install the hairpin cotter through the end of the axle
bolt to lock it in place.
BEFORE ASSEMBLING THE
GENERATOR, REVIEW THE SAFETY 4. Repeat previous steps on other wheel.
SECTION STARTING ON PAGE 5.
INSTALLING LIFT BRACKET
CAUTION 1. Align the lifting bar with the mounting brackets on the
Never lift the generator without top of the fuel tank and secure with the 4 M8 flange
assistance. The generator is heavy bolts provided.
and lifting without assistance could
result in personal injury.
Never use the handles as a lifting point
to support the entire weight of the
generator. Only use the handles to move
the generator by lifting the handles and
using the wheels to move the generator.

Use caution when collapsing the

handles. Hands and fingers could get
caught and pinched.
Figure 2 - Install Lift Bracket

NOTICE
Assembling the generator will require lifting the unit
on one side. Make sure all engine oil and fuel are
drained from the unit prior to assembling. Once
assembled, the wheel kit is not intended for on-
road use. The wheel kit is designed for use on this
generator only.

INSTALLING WHEELS TO FRAME

1. Insert axle bolt through washer and wheel and slide
hairpin cotter into top of the axle bolt to prevent it
from sliding off the wheel.

Figure 1 - Install Wheels

2. Install the axle bolt and wheel through another

washer and then through the axle bracket on the
frame.

8 | Westinghouse Outdoor Power Equipment

ASSEMBLY
INSTALLING THE BATTERY 2
WARNING
To avoid electrics hock:
• ALWAYS connect the positive (+)
battery cable (red boot) first when
connecting battery cables.
• ALWAYS disconnect the negative (-)
battery cable (black boot) first when
disconnecting battery cables.
• NEVER connect the negative (-)
battery cable (black boot) to the
positive (+) post on the battery.
• NEVER connect the positive (+)
battery cable (red boot) to the
1
negative (-) post on the battery.
• NEVER touch both battery posts
simultaneously.
• NEVER place a metal tool across
both battery posts.
• ALWAYS use insulated or
nonconducting tools when installing
Figure 4 - Connect battery
the battery.
1 - Positive (+) Battery Cable (Red)
2- Negative (-) Battery Cable (Black)
1. Remove the two bolts holding on the battery plate.
Tilt the battery forward and remove. NOTE: The electric start generator is equipped
with a battery charging feature. Once the engine is
running, a small charge is supplied to the battery
via the battery cables and will slowly recharge the
battery.

Figure 3 - Remove Battery

2. Connect the positive (+) battery cable (red boot) to

the positive (+) battery post. Make sure boot is over
battery post.

3. Locate negative (-) cable (black boot) and connect

to the negative (-) battery post. Make sure the boot
is over the battery post.

Westinghouse Outdoor Power Equipment | 9

 FEATURES
9
2
1 3 10

5
14
11

7
12
13 15
6 4

1 Push Button Electric Start: Starts and stops 12 Remote Start Pairing Button: Initiates the remote
the engine. key fob pairing function.

2 Fuel Cap: Close until clicking sound is heard. 13 Alternator Cover: Gain access to alternator wiring.

3 Control Panel: Contains the circuit breakers 14 CARB Canister: Required for models sold into and
and outlets. used in California.

4 Battery: Included for electric start models. 15 Muffler and Spark Arrester: Avoid contact until
engine is cooled down. Spark arrestor prevents
5 Oil Fill Plug: Must be removed to add oil. sparks from exiting the muffler. It must be removed
for servicing.
6 Oil Drain Plug: Must be removed to drain
engine oil

7 Oil Dipstick: Used to check correct oil levels.

Never Flat Wheels: For easy portability

8 Fuel Shut off Valve: Controls the flow of fuel

to the engine.

9 Lifting Bracket: Bracket to lift generator at

using a crane.

10 Fuel Gauge: Indicates fuel level.

11 Spark Plug Boot (Wire): Must be removed

when servicing the engine or the spark plug.

10 | Westinghouse Outdoor Power Equipment

FEATURES
CONTROL PANEL FEATURES

10 120/240-Volt, 30-Amp Twist Lock Outlet

(NEMA L14-30R): Outlet can supply either
3 120V or 240V up to 30 amps.
1 2 15
5 6
11 120/240-Volt, 50-Amp Outlet (NEMA 14-50R):
4 Outlet can supply either 120V or 240V up
to 50 amps.
8 12 13
ON

OFF

12 30-Amp Circuit Breaker: Circuit breaker limits

the current that can be delivered through the 120-
volt duplex outlets to 30amps.
7 9 10 11
13 30-Amp Circuit Breaker: Circuit breaker limits
the current that can be delivered through the
14
120/240-volt duplex outlets to 30amps.

14 Ground Terminal: The ground terminal is used to

1 Push Button Electric Start: ground the generator.
• Push for 1 second to automatically start the
engine. 15 VFT Data Center: Press and release the mode
• Push again to stop the engine. button to toggle between Voltage, Frequency,
Total Hour Meter and Run/Maintenance Timer.
2 Engine Control Switch/Battery Disconnect: Voltage
Switch to “Stop” to stop the engine. When in
“Stop” position it prevents the unit from drawing Frequency in hertz
power from the battery. Switch to “Run” before Lifetime run hours
starting engine.
Run/Maintenance
3 Battery Charging Port: Charge the battery when
the unit is off with charger provided. The Run/Maintenance Timer displays the time
in hours and minutes each time the generator
4 Smart Switch Outlet: Connects the Westinghouse is ran. The run timer resets to 00:00 when the
ST Switch (sold separately) to the control panel. generator is shut off. Built into this run timer is a
maintenance reminder. When the new generator
5 USB Duplex: Two 5V DC USB ports. is ran for 25 hours, the meter will display P25.
This is to remind you to change the oil after the
6 Main Circuit Breaker: The main circuit breaker initial 25 hours of run time. When it displays P50,
controls total output of all outlets to protect the it is time to clean the air filter. When it displays
generator. P100 it is time change/clean the fuel filter, clean
the air filter, and change the oil.
7 120-Volt, 20-Amp Duplex Outlets
(NEMA 5-20R): Each outlet is capable of carrying
a maximum of 20 amps on a single receptacle or a
combination of both receptacles.

8 20-Amp Circuit Breakers: Each circuit breaker

limits the current that can be delivered through the
120-volt duplex outlets to 20amps.

9 120-Volt, 30-Amp Twist Lock Outlet

(NEMA L5-30R): Outlet can supply
120V up to 30 amps.

Westinghouse Outdoor Power Equipment | 11

OPERATION
BEFORE STARTING THE GENERATOR Weather – Never operate your generator outdoors during
rain, snow or any combination of weather conditions that
BEFORE STARTING THE GENERATOR,
could lead to moisture collecting on, in or around the
REVIEW SAFETY SECTION STARTING
generator.
ON PAGE 5.
Dry Surface – Always operate the generator on a dry
Location Selection – Before starting the generator,
surface free of any moisture.
avoid exhaust and location hazards by verifying:
• You have selected a location to operate the generator No Connected Loads – Make sure the generator has no
that is outdoors and well ventilated. connected loads before starting it. To ensure there are no
connected loads, unplug any electrical extension cords that
• You have selected a location with a level and solid
are plugged into the control panel receptacles.
surface on which to place the generator.
• You have selected a location that is at least 15 feet
(4.5 m) away from any building, other equipment or NOTICE
combustible material. Starting the generator with loads already applied
• If the generator is located close to a building, make to it could result in damage to any appliance being
sure it is not located near any windows, doors and/or powered off the generator during the brief start-up
vents. period.

Grounding the Generator – The National Electric Code

(NEC), as well as many local electrical codes, may require
the generator to be connected to earth ground before
operating. The most common application that requires
a ground rod is when you are using the generator as a
separately derived system to provide back up power to
your house. Typically this is when a transfer switch has a
switched neutral.

As the generator application has many variables that

cannot be determined by the manufacturer of the
generator, a licensed electrician will need to determine if a
grounding rod is needed.

If a licensed electrician has determine the application

requires a ground rod, make sure it is connected to earth
WARNING ground by connecting the ground terminal on the control
panel to earth ground using copper wire (minimum 10
Always operate the generator on a AWG). Consult a qualified electrician for local grounding
level surface. Placing the generator requirements.
on non level surfaces can cause the
generator to tip over, causing fuel Neutral Bonded: There is a permanent conduct or between
and oil to spill. Spilled fuel can ignite the generator (stator winding) and the frame.
if it comes in contact with an ignition
source such as a very hot surface.
WARNING
NOTICE Be sure the generator is properly
connected to earth ground before
Only operate the generator on a solid, level surface. operating. The generator must be
Operating the generator on a surface with loose grounded to prevent electrical shock
material such as sand or grass clippings can cause due to faulty appliances.
debris to be ingested by the generator that could:
• Block cooling vents
• Block air intake system
12 | Westinghouse Outdoor Power Equipment
OPERATION
HIGH ALTITUDE OPERATION CONNECTING THE GENERATOR TO A
Engine power is reduced the higher you operate above BUILDING ELECTRICAL SYSTEM
sea level. Output will be reduced approximately 3.5% for It is recommended to use a manual transfer switch when
every 1000ft of increased altitude from sea level. This is connecting directly to a buildings electrical system.
a natural occurrence and cannot be adjusted by engine. Connecting a portable generator to a buildings electrical
Increased exhaust emissions can also result due to system must be made in strict compliance with all national
increased fuel mixture. Other issues include hard starting, and local electrical codes and laws, and be completed by a
increased fuel consumption and spark plug fouling. qualified electrician.
Contact our service team 1-855-944-3571 for altitude part
kits. High Altitude Carburetor Kit Part Number: 140574
HOW TO FLOAT THE NEUTRAL
The Westinghouse generator is wired with the neutral
HOW TO GROUND THE GENERATOR bonded to ground. If you are connecting your generator
NOTICE to a panel board transfer switch, a licensed electrician will
need to consider removing the bonded neutral to ensure
Grounding codes can vary by location. Please proper operation of household GFCI circuits.
contact a local electrician to check the grounding
regulations for your area. Begin by removing the alternator cover. Once the cover
is off, remove the (white) bonded ground jumper wire
1. Attach grounding wire to the ground on the control by removing the two nuts that hold it in place. Once the
panel and secure. A generally acceptable grounding wire is removed, make sure to reattach the nuts without
wire is a No. 12 AWG (American Wire Gauge) removing any other wires that are underneath the jumper
stranded copper wire. wire. See picture below:
2. Connect the other end to a copper or brass
grounding rod that’s driven into the earth.

WARNING NOTICE
Make sure to keep the white ground jumper wire in case
Failure to properly ground the you need to bond the neutral.
generator can result in electrocution.
If the bonded neutral is removed the generator must be
relabeled as floating neutral on the control panel.
If your generator is equipped with GFCI receptacles,
removing the bonded neutral may not allow proper
operation of the GFCI receptacles.

Westinghouse Outdoor Power Equipment | 13

OPERATION

POWER CORDS
Using Extension Cords
Westinghouse Portable Power assumes no responsibility for the content within this table. The use of this table is the
responsibility of the user only. This table is intended for reference only. The results produced by using this table are
not guaranteed to be correct or applicable in all situations as the type and construction of cords are highly variable.
Always check with local regulations and a licensed electrician prior to installing or connecting an electrical appliance.

LIFTING BRACKET
1. Before lifting the generator, inspect the
bracket and make sure it is securely fastened
to the generator. Do not lift the generator
unless the lifting bracket is securely fastened.
2. Hook a chain or strap through the eye on the
lifting bracket and make sure it is securely
fastened.
3. Connect a suitable lifting device to the chain
or strap. Inspect chain and hook for any
damaged links or any defects that could
cause failure. It is recommended to use hooks
with safety latches installed. Do not lift anywhere
4. Lift the generator slightly to ensure it is else than the eye on
lifting straight and level. Adjust the bracket if the lifting bracket.
required to allow it to lift correctly. Improper lifting could
damage unit.
14 | Westinghouse Outdoor Power Equipment
OPERATION
ADDING / CHECKING ENGINE ADDING GASOLINE TO THE FUEL TANK
FLUIDS AND FUEL
WARNING
BEFORE ADDING/CHECKING ENGINE
FLUIDS AND FUEL, REVIEW SAFETY
SECTION STARTING ON PAGE 5. Never refuel the generator while the
engine is running.

DANGER
Filling the fuel tank with gasoline while Always turn the engine off and allow
the generator is running can cause the generator to cool before refueling.
gasoline to leak and come in contact
with hot surfaces that can ignite the
gasoline.
Required Gasoline – Only use gasoline that meets the
following requirements:
Before starting the generator, always check the level of: • Unleaded gasoline only
• Engine oil • Gasoline with maximum 10% ethanol added
• Gasoline in the fuel tank • Gasoline with an 87 octane rating or higher

Once the generator is started and the engine gets warm, Filling the Fuel Tank – Follow the steps below to fill the
it is not safe to add gasoline to the fuel tank or engine oil fuel tank:
to the engine while the engine is running or the engine 1. Shut off the generator.
and muffler are hot.
2. Allow the generator to cool down so all surface areas
of the muffler and engine are cool to the touch.
CHECKING AND / OR ADDING ENGINE OIL
3. Move the generator to a flat surface.
WARNING
4. Clean area around the fuel cap.
Internal pressure can build in the engine
crankcase while the engine is running. 5. Remove the fuel cap by rotating counterclockwise.
Removing the oil fill plug/ dipstick while 6. Slowly add gasoline into the fuel tank. Be very careful
the engine is hot can cause extremely not to overfill the tank. The gasoline level should NOT
hot oil to spray out of the crankcase and be higher than the filler neck (see Figure 5).
can severely burn skin. Allow engine
oil to cool for several minutes before 7. Install the fuel cap by rotating clockwise until
removing the oil fill plug/dipstick. you hear a click, indicating the cap is completely
installed.
The unit as shipped does not contain oil in the engine.
You must add engine oil before starting the generator
for the first time. See Checking Engine Oil and Adding
Engine Oil for instructions on checking engine oil level
and the procedure for adding engine oil.

NOTICE
Figure 5 - Maximum Gasoline Fill Level
The engine does not contain engine oil as shipped.
Attempting to start the engine can damage engine
components. The owner of the generator is responsible CAUTION
to ensure the proper oil level is maintained during the
operation of the generator. Failure to maintain the Avoid prolonged skin contact with
proper oil level can result in engine damage. gasoline. Avoid prolonged breathing of
gasoline vapors.

Westinghouse Outdoor Power Equipment | 15

OPERATION
POWER OUTPUT AND DEMAND
120/240-Volt AC devices have two different electric power demands that must be taken
into consideration, namely the running power and the starting/peak power. Both are
measured in Watts (typically abbreviated as “W”).
The steady state continuous load is the running power demand and this is often marked
on the device near its model number or serial number. Sometimes the device might only
be marked with its voltage (i.e. 120 V) and current draw (e.g. 6 Amp or 6 A), in which
case the running power demand in Watts can be obtained by multiplying the voltage
times the current, e.g. 120 V × 6 A = 720 W.
Simple resistive 120-Volt AC devices such as incandescent bulbs, toasters, heaters, etc.
have no extra power demand when starting, and so their starting power demands are
the same as their running power demands.
More complex 120/240-Volt AC devices containing inductive or capacitive elements
such as electric motors have a momentary extra power demand when starting, which
can be up to seven times the running power demand or more. Manufacturers of such
devices rarely publish this starting power demand and so it’s often necessary to
estimate it. A rule of thumb for devices fitted with an electric motor is to apply a starting
power multiplier of 1.2 for small hand-held or portable devices and a value of 3.5 for
larger stationary devices. For example, a 900 W angle grinder can be assumed to have a
starting power demand of at least 1.2 × 900 W, which equals 1,080 W. Similarly, a 1,650
W air compressor can be assumed to have a starting power demand of at least 3.5 ×
1,650 W, which equals 5,775 W.
To prevent overloading of the generator’s 120-Volt AC system:
1. Add up the running power demand of all the 120/240-Volt AC devices that will be
connected to the generator at one time. This total must not be greater than the
generator’s specified running power output.
2. Add up the running power demand again, but for the largest motor-driven device
use the value of its starting power demand instead of its running power demand.
This total must not be greater than the generator’s specified starting power output.
3. The total running power demand of all the devices that will be connected to any one
of the generator’s outlets must not exceed the generator’s specified running power
output.

16 | Westinghouse Outdoor Power Equipment

OPERATION
BEFORE STARTING THE GENERATOR NOTICE
BEFORE STARTING THE GENERATOR, The engine is equipped with a low oil shutdown switch.
REVIEW SAFETY SECTION STARTING ON If the oil level becomes low, the engine may shut down
PAGE 5. and not start until the oil is filled to the proper level. Poor
oil quality may interfere with the operation of the low oil
Before attempting to start the generator, shutdown switch.
verify the following:
• The engine is filled with engine oil. See Checking The owner of the generator is responsible to ensure the
Engine Oil. proper oil level is maintained during the operation of the
generator. Failure to maintain the proper oil level can
• The generator is situated in a proper location. See
result in engine damage.
Location Selection.
• The generator is on a dry surface. See Weather and This generator is equipped with an automatic choke for
Dry Surface. starting. This system is always on and cannot be turned
off. Do not attempt to make adjustments to the automatic
• All loads are disconnected from the generator. See No
choke or any other carburetor adjustments. Tampering
Connected Loads.
with the automatic choke system may void your warranty.
• The generator is properly grounded the Generator. See See an authorized Westinghouse service center for more
Grounding the Generator. information.

DANGER
Never use the generator in a location
that is wet or damp. Never expose the
generator to rain, snow, water spray or
standing water while in use. Protect
the generator from all hazardous
weather conditions. Moisture or ice
can cause a short circuit or other
malfunction in the electrical circuit.
Never operate the generator in an
enclosed area. Engine exhaust
contains carbon monoxide. Only
operate the generator outside and
away from windows, doors and vents.

Westinghouse Outdoor Power Equipment | 17

OPERATION

STARTING THE GENERATOR 6. Push and hold the push button start for 1 second,
Be sure to check oil levels before starting. If it is the first then release. If using remote start then hold down
time starting make sure to add oil (see Adding Engine START on the remote key fob until the generator
Oil). starts, then release (see Figure 9).

1. Make sure nothing is plugged into power outlets. ON

OFF

2. Verify the battery is properly installed and both

battery cables are attached (see Connecting the
Battery).
Figure 9 - Push Button Start/Remote Start
3. Make sure the circuit breakers are properly set (see
Figure 6 below). • The engine will automatically set the choke and
begin the start sequence.

• If the engine has started successfully the light

indicator on the engine start button will turn green.

• If the engine fails to start, the generator controls

will attempt to start the engine two more times for
a total of three attempts.

• If the third attempt fails, the light on the engine

Figure 6 - Breakers start button will turn red.
1 240/120VMain Circuit Breaker Operating Position
• If the engine has failed to start after three attempts
2 240/120V Main Circuit Breaker Tripped Position the push button start can be pushed again to begin
3 120V Circuit Breaker Operating Position the automatic start sequence.
4 120V Circuit Breaker Tripped Position
• The engine control switch can be switched at any
time during the automatic start sequence to abort
4. Move the fuel shut off valve to the ON position (see the engine start attempt.
Figure 7 below). NOTE: If the cranking speed drops after each
unsuccessful attempt, then the battery may not
be adequately charged. You can use the charger
provided to charge the battery by plugging it into
the battery charging port on the control panel.

7. Plug in electric devices.

Figure 7 - Fuel Shut Off - ON

5. Push the engine control switch into the RUN position

(see Figure 8).

Figure 8 - Engine Control Switch - RUN

18 | Westinghouse Outdoor Power Equipment

OPERATION

STOPPING THE GENERATOR

Normal Operation
During normal operation, use the following steps to
stop your generator:
1. Remove any connected loads from the control
panel receptacles.
2. Allow the generator to run at “no load” to reduce
and stabilize engine and alternator temperatures.
3. Position the engine control switch to STOP (see
figure 10). Figure 10 - Engine Control Switch to - STOP

NOTE If you plan to store the generator after

use, turn the fuel shutoff valve to the OFF
position and allow the fuel to be consumed from ON
the carburetor.
4. To stop generator remotely hold the OFF button on OFF

the wireless control (see figure 11). The generator

may run for an additional 5 seconds as it goes
through a cool down cycle before shutting off.
5. Turn the fuel shutoff valve to the OFF position.

Figure 11 - Remote Stop - Hold Stop Button

During an Emergency
If there is an emergency and the generator must be
stopped quickly, position the engine control switch to
the STOP position immediately.

MAINTENANCE
BEFORE PERFORMING MAINTENANCE ON THE GENERATOR, REVIEW THE SAFETY SECTION
STARTING ON PAGE 5, AS WELL AS THE FOLLOWING SAFETY MESSAGES.

WARNING WARNING
Avoid accidentally starting the Internal pressure can build in the
generator during maintenance by engine crankcase while the engine
removing the spark plug boot from is running. Removing the oil fill plug/
the spark plug. For electric start dipstick while the engine is hot can
generators, also disconnect the cause extremely hot oil to spray out
battery cables from the battery of the crankcase and can severely
(disconnect the black negative (-) burn skin. Allow engine oil to cool for
cable first) and place the cables away several minutes before removing the
from the battery posts to avoid arcing. oil fill plug/dipstick.

Allow hot components to cool to Always perform maintenance in a well-

the touch prior to performing any ventilated area. Gasoline fuel and fuel
maintenance procedure. vapors are extremely flammable and
can ignite under certain conditions.

Westinghouse Outdoor Power Equipment | 19

MAINTENANCE

MAINTENANCE SCHEDULE
WARNING CAUTION
Failure to perform periodic maintenance Avoid skin contact with engine
or not following maintenance oil or gasoline. Prolonged
procedures can cause the generator to skin contact with engine oil
malfunction and could result in death or or gasoline can be harmful.
serious injury. Frequent and prolonged contact
with engine oil may cause
skin cancer. Take protective
NOTICE measures and wear protective
Periodic maintenance intervals vary depending clothing and equipment. Wash
on generator operating conditions. Operating the all exposed skin with soap and
generator under severe conditions, such as sustained water.
high-load, high-temperature, or unusually wet or dusty
environments, will require more frequent periodic Following the maintenance schedule is important
maintenance. The intervals listed in the maintenance to keep the generator in good operating condition.
schedule should be treated only as a general guideline. The following is a summary of maintenance items by
periodic maintenance intervals.

TABLE 1: MAINTENANCE SCHEDULE - OWNER PERFORMED

After First 20 After 50 Hours After 100 Hour
Before Every Hours or First of Use or Every of Use or Every After 300 Hours of
Maintenance Item Use Month of Use 6 Months 6 Months Use or Every Year
Engine Oil Check Level Change Change - -
Cooling Features Check/Clean - - - -
Air Filter Check - Clean* - Replace
Spark Arrestor - - - Check/Clean -
Spark Plug - - - Check/Clean Replace
*Service more frequently if operating in dry and dusty conditions

TABLE 2: MAINTENANCE SCHEDULE - AUTHORIZED WESTINGHOUSE

SERVICE DEALER PERFORMED
After First 20 After 50 Hours After 100 Hour
Before Every Hours or First of Use or Every of Use or Every After 300 Hours of
Maintenance Item Use Month of Use 6 Months 6 Months Use or Every Year
Valve Clearance - - - - Check/Adjust
Fuel Filter - - - Check/Clean -
Idle Speed - - - - Check/Adjust

20 | Westinghouse Outdoor Power Equipment

MAINTENANCE

ENGINE OIL MAINTENANCE 6. Check oil level: When checking the engine oil, remove
Engine Oil Specification the oil dipstick and wipe it clean. Push the oil dipstick
all the way back in and then remove and check the oil
1. Only use the engine oil specified in Figure 12. level on the oil dipstick.
2. Only use 4-stroke/cycle engine oil. NEVER USE • Acceptable Oil Level – Oil is visible on the flat part
2-STROKE/CYCLE OIL. Synthetic oil is an of the end of the stick up to the first notch. (see
acceptable substitute for conventional oil. Figure 14).

• Low Oil – Oil is below the first notch on the oil fill
dipstick.

Acceptable oil
level
Figure 12 - Recommended Oil
CHECKING ENGINE OIL
NOTICE Figure 14 - Checking Oil Level
Always maintain proper engine oil level. Failure to
maintain proper engine oil level could result in severe ADDING ENGINE OIL
damage to the engine and/or shorten the life of the
1. Always operate or maintain the generator
engine. Always use the specified engine oil. Failure
on a flat surface.
to use the specified engine oil can cause accelerated
wear and/or shorten the life of the engine. 2. Stop engine if running.

Engine oil level should be checked before every use. 3. Let engine sit and cool for several minutes (allow
crankcase pressure to equalize).
1. Always operate or maintain the generator
on a flat surface. 4. Thoroughly clean around the oil fill plug.

2. Stop engine if running. 5. Remove oil fill plug and wipe clean. (See Figure 15)

3. Let engine sit and cool for several minutes (allow

crankcase pressure to equalize).

4. With a damp rag, clean around the

oil fill dipstick.

5. Remove oil fill dipstick (see Figure 13 below).

Figure 15 - Oil Fill Plug

6. Select the proper engine oil as specified

in Figure 12.

7. Using the supplied funnel, slowly add engine oil to

the engine. Stop frequently to check the level to avoid
overfilling.

8. Continue to add oil until the oil is at the correct level.

See Figure 14.
Figure 13 - Oil Dipstick
Westinghouse Outdoor Power Equipment | 21
MAINTENANCE
CHANGING ENGINE OIL 1. Turn off the generator and let it cool for several
minutes if running.
1. Stop the engine.
2. Move the generator to a flat, level surface.
2. Let engine sit and cool for several minutes (allow
crankcase pressure to equalize). 3. Locate the air filter cover on top of the engine. Unclip
the 4 clips on the sides of the air filter cover (Figure
3. Place oil pan (or suitable container) under the oil 17).
drain plug (see Figure 16).

4. With a damp rag, thoroughly clean around the oil

drain plug.

5. Remove the oil drain plug (see Figure 16).Once

removed, place the oil drain plug on a clean surface.

oil pan Figure 17 - Unclip air filter cover

4. Clean air filter fins with compressed air to remove

Figure 16 - Oil Drain Plug debris. Do not submerge in water or add oil.
6. Allow oil to completely drain.
NOTICE
7. Replace oil drain plug. Do not clean this air filter with liquid or oil. Only
8. Fill crankcase with oil following the steps outlined in compressed air can be used. If the fins or foam
Adding Engine Oil. element are ripped, replace the filter.

5. Replace the air filter with the correct side up. (See
NOTICE Figure 18). Make sure filter is seated properly.
Top of filter Bottom of filter
Never dispose of used engine oil by dumping the
oil into a sewer, on the ground, or into ground
water or waterways. Always be environmentally
responsible. Follow the guidelines of the EPA or
other governmental agencies for proper disposal
of hazardous materials. Consult local authorities or
reclamation facility. Figure 18 - Air Filter

6. Fasten 4 clips to secure air filter top cover in place.

AIR FILTER MAINTENANCE
WARNING
Never use gasoline or other flammable
solvents to clean the air filter. Use only
household detergent soap to clean the
air filter.
Cleaning the Air Filter
The air filter must be cleaned after every 50 hours of use
or 3 months (frequency should be increased if generator
is operated in a dusty environment).

22 | Westinghouse Outdoor Power Equipment

MAINTENANCE
SPARK PLUG MAINTENANCE Recommended Spark Plug Replacement:
The spark plug must be checked and cleaned after every NGK: (1034) BP7ES (Replacement)
100 hours of use or 6 months and must be replaced after Bosch: F7TC (OE Spark Plug)
300 hours of use or every year. Westinghouse Part Number: 180749

1. Stop the generator and let it cool for several minutes 7. Install the spark plug by carefully following the steps
if running. outlined below:
2. Move the generator to a flat, level surface. a. Carefully insert the spark plug back into the
3. Remove the spark plug boot by firmly pulling the cylinder head. Hand-thread the spark plug until it
plastic spark plug boot directly away from the engine bottoms out.
(see Figure 19). b. Using the spark plug socket wrench provided, turn
the spark plug to ensure it is fully seated.

c. Replace the spark plug boot, making sure the

boot fully engages the spark plug’s tip.

MAINTENANCE REMINDERS

Figure 19 - Remove Spark Plug Boot

NOTICE
Never apply any side load or move the spark plug laterally when
removing the spark plug. Applying a side load or moving the spark The VFT meter on this unit has programmed maintenance
plug laterally may crack and damage the spark plug boot. reminders. When the VFT meter shows:
4. Clean area around the spark plug.

5. Using the spark plug socket wrench provided,

remove the spark plug from the cylinder head.

6. Place a clean rag over the opening created by the P25: This is to remind you to change the oil after the
removal of the spark plug to make sure no dirt can initial 25 hours of run time.
get into the combustion chamber.

Inspect the spark plug for:

SPARK PLUG GAP

• Cracked or chipped insulator

P50: It is time to clean the air filter.
• Excessive wear

• Spark plug gap (the acceptable

limit of 0.028–0.031 in.
[0.70 – 0.80 mm]).
P100: It is time change/clean the fuel filter, clean the air
filter, and change the oil.
NOTICE
Use only recommended spark plugs when servicing.
The manufacturer is not responsible for engine
damage when using spark plugs not recommended
by the manufacturer.

Westinghouse Outdoor Power Equipment | 23

MAINTENANCE
CHECKING AND ADJUSTING VALVE LASH lash. When the valve lash is correct, hold the
adjusting nut and tighten the jam nut to 106 in-lb
CAUTION (12 N•m).

Checking and adjusting valve lash 8. Recheck the valve lash after tightening the jam nut.
must be done when the engine is cold. 9. Perform this procedure for both the intake and
exhaust valves.
1. Remove the rocker arm cover and carefully remove
10. Install the rocker arm cover, gasket and spark plug.
the gasket. If the gasket is torn or damaged, it must
be replaced. BATTERY SERVICE
2. Remove the spark plug so the engine can be To ensure the battery remains charged, the generator
rotated more easily. should be started every 2 to 3 months and run for a
minimum of 15 minutes or a charger should be plugged
3. Rotate the engine to top dead center (TDC) of the into the generator and the generator should be charged
compression stroke. Looking through the spark overnight. Plug the cord from the charger into the
plug hole, the piston should be at the top. charging port on the generator. Plug the charger into a
4. Both the rocker arms should be loose at TDC on 110/120-volt AC outlet.
the compression stroke. If they are not, rotate the
engine 360°.
5. Insert a feeler gauge between the rocker arm and
the push rod and check for clearance (see Figure
20). See table below for valve lash specifications ON

2
OFF

4
Battery Replacement
1. Remove the spark plug wire from spark plug.

2. Loosen and remove the bolts on the battery hold

down plate and swing the plate out.

1 5 3. Tip the battery forward slightly to access battery

cables.

4. Disconnect the black negative (-) battery cable from

the battery first.
Figure 20
(1) Push Rod, (2) Feeler Gauge Area 5. Disconnect the red positive (+) battery cable
(3) Rocker Arm, (4) Jam Nut, (5) Adjusting Nut second and remove the battery.

WGen12000 Standard Valve Lash NOTICE

Intake Valve Exhaust Valve
Dispose of the used battery properly according to
Valve Lash 0.0031 ± 0.0047 in 0.0051 ± 0.0066 in the guidelines established by your local or state
(0.08 ± 0.12 mm) (0.13 ± 0.17 mm) government.
Bolt Torque 8-12N.m 8-12N.m
6. Install the new battery into the generator frame.
6. If an adjustment is required, hold the adjusting nut
and loosen the jam nut. 7. Connect the red positive (+) battery cable to the
battery first.
7. Turn the adjusting nut to obtain the correct valve
24 | Westinghouse Outdoor Power Equipment
MAINTENANCE
8. Connect the black negative (-) battery cable to the 5. If screen is not torn then clean using a wire brush,
battery second. commercial solvent, or compressed air. Remove any
9. Install the battery hold-down plate using the nuts dirt and debris that may have collected on the spark
removed in step 2. arrestor screen.
6. Install the spark arrestor back into the muffler. Make
10. Install the spark plug wire onto spark plug. sure to fully push it in so that it is tight on the tip of
See below for the battery specification the muffler.
when replacing the battery. 7. Replace the muffler cover and tighten all 4 screws.
Model WGen12000
Westinghouse Part No. 100639
STORING GENERATOR
After Market Battery Model YT51913-22 WARNING
Never store a generator with fuel in the tank
indoors or in a poorly ventilated area where the
Volts 12V fumes can come in contact with an ignition source
such as a: 1) pilot light of a stove, water heater,
Amp Hr 21
clothes dryer or any other gas appliance; or 2)
Dimensions 7 1/8in by 3in x 6 9/16in spark from an electric appliance.

CLEANING THE GENERATOR

It is important to inspect and clean the generator before NOTICE
every use. Gasoline stored for as little as 60 days can go bad, causing gum,
varnish and corrosive buildup in fuel lines, fuel passages and the
engine. This corrosive buildup restricts the flow of fuel, preventing
Clean All Engine Air Inlet and Outlet Ports – Make sure an engine from starting after a prolonged storage period.
all engine air inlet and outlet ports are clean of any dirt
and debris to ensure the engine does not run hot.
Proper care should be taken to prepare the generator for
any storage.
Clean All Engine Cooling Fins – Use a damp rag and
a brush to loosen and remove all dirt on or around the 1. Make sure the Engine Switch is switched to OFF so
engine’s cooling fins. the generator does not draw power from battery.
Clean All Alternator Cooling Air Inlets and Exhaust 2. Clean the generator.
Ports – Make sure the cooling air inlets and exhaust
ports of the alternator are free of any debris and 3. Drain all gasoline from the fuel tank as best as
obstructions. Use a vacuum cleaner to remove dirt and possible.
debris stuck in the cooling air inlets and exhaust ports.
4. With the fuel shut off valve open, start the engine
General Cleaning of the Generator – Use a damp rag to and allow the generator to run until all the remaining
clean all remaining surfaces. gasoline in the fuel lines and carburetor is consumed
and the engine shuts off.
CLEANING SPARK ARRESTOR
Check and clean the spark arrestor after every 100 hours 5. Close the fuel shut off valve.
of use or 6 months.
6. Change the oil (see Changing Engine Oil).
1. Generator must be cold to perform this maintenance.
7. Remove the spark plug (see Spark Plug Maintenance)
2. Remove the 4 bolts that secure the end of the muffler and place about 1 tablespoon of oil in the spark
cover. plug opening. While placing a clean rag over the
3. Once the cover is removed, locate the screw on the spark plug opening, slowly pull there coil handle to
tip of the muffler and remove. Pull the spark arrestor allow the engine to turn over several times. This will
off the muffler. distribute the oil and protect the cylinder wall from
corroding during storage.
4. If the spark arrestor screen shows signs of wear (rips,
tears or large openings in the screen), replace the 8. Replace the spark plug (see Spark Plug Maintenance).
spark arrestor screen. NOTE: Only use Westinghouse
spark arrestors as replacements. 9. Move the generator to a clean, dry place for storage.
Westinghouse Outdoor Power Equipment | 25
TROUBLESHOOTING

WARNING
Before attempting to service or troubleshoot the generator, the owner or service technician must first read the owner’s
manual and understand and follow all safety instructions. Failure to follow all instructions may result in conditions that can
lead to voiding of the EPA certification or product warranty, serious personal injury, property damage or even death.

PROBLEM POTENTIAL CAUSE SOLUTION

1. Circuit breakers are tripped. 1. Reset the circuit breakers and check for
overload condition.
2. The power cord’s plug connector is not 2. Verify plug connector is firmly engaged
fully engaged in the generator’s outlet. in the generator’s outlet. If using the 240V
outlet, make sure plug connector is rotated
1/4 turn in the clockwise direction.
3. Faulty or defective power cord 3. Replace power cord.
Engine is running, but no
4. Faulty or defective electrical appliance 4. Try connecting a known good appliance
electrical output to verify the generator is producing electrical
power.
5. GFCI outlet is tripped 5. Switch the GFCI breaker to operating
position.
6. If trying 1-5 above does not solve 6. Take the generator to your nearest
the problem, the cause might be the authorized service dealer.
generator has a fault.

1. Fuel shutoff valve is in the OFF 1. Move the fuel shut off valve to the ON
position. position.
2. Generator is out of gasoline. 2. Add gasoline to the generator.
3. Fuel flow is obstructed. 3. Inspect and clean fuel delivery passages.
4. Starting battery may have insufficient 4. On electric start models only. Check
charge battery output and charge battery as
necessary.
5. Dirty air filter 5. Check and clean the air filter.
Engine will not start or
remain running while 6. Low oil level shut down switch is 6. Check oil level and add oil if necessary.
preventing the unit from starting.
trying to start.
7. Spark plug boot is not fully engaged 7. Firmly push down on the spark plug boot
with the spark plug tip. to ensure the boot is fully engaged
8. Spark plug is faulty. 8. Remove and check the spark plug.
Replace if faulty.
9. Stale fuel 9. Drain fuel and replace with fresh fuel.
10. If trying 1-9 above does not solve 10. Take the generator to your nearest
the problem, the cause might be the authorized service dealer.
generator has a fault.

26 | Westinghouse Outdoor Power Equipment

TROUBLESHOOTING
PROBLEM POTENTIAL CAUSE SOLUTION
1. Low battery in remote start key 1. Replace batteries in key fob.
fob
Remote start system not 2. Exceeding the range of remote 2. Move closer to generator. Must be no
working. start key fob more than 100 ft away.
3. Remote start key fob not 3. Program key fob to generator.
programmed to generator

1. Generator is out of fuel. 1. Check fuel level. Add fuel if necessary.

2. The low oil shut down switch has 2. Check oil level and add oil if necessary .
stopped the engine.
Generator suddenly 3. Too much load 3. Restart the generator and reduce the
stops running. load.
4. If trying 1-3 above does not solve the 4. Take the generator to your nearest
problem,the cause might be a fault in the authorized service dealer.
generator.

1. Dirty air filter 1. Clean the air filter.

Engine runs 2. Applied loads maybe cycling on and 2. As applied loads cycle, changes in engine
off speed may occur; this is a normal condition.
erratic; does not hold a
3. If trying 1-2 above does not solve 3. Take the generator to your nearest
steady RPM.
the problem, the cause might be a authorized service dealer.
fault in the generator

Westinghouse Outdoor Power Equipment | 27

WGen12000 EXPLODED VIEW
66

WESTINGHOUSE GENERATOR ACCESSORIES (CALL TO ORDER)

210003 WGC25 25’ POWER CORD

210052 30A 6 BREAKER TRANSFER SWITCH KIT - MODEL

WHMTS30
210075 25’ CORD 30AMP TRANSFER SWITCH
210076 50A 6 BREAKER TRANSFER SWITCH KIT - MODEL
WHMTS50
28 | Westinghouse Outdoor Power Equipment 130573 25’ L14-50R EXTENSION CORD
(120/240-V, 50A OUTLET)
WGen12000 EXPLODED VIEW PART NO.
NO. PART. DESCRIPTION NO. PART. DESCRIPTION
1 180784 ENGINE 38.5 130566 BATTERY CHARGING PORT 2.5MM
2 120560 FRONT COVER, ALTERNATOR 38.6 130569 DOUBLE USB SOCKET
3 120561 BOLT M10×1.25 38.7 130503 VFT METER
4 120562 ALTERNATOR ASSEMBLY 38.8 300673 THE CIRCUIT BREAKER
4.1 120526 GROUNDING POST COMP 38.9 130576 SWITCH
4.2 120525 CARBON BRUSH COMP 38.10 300674 GROUND BOLT ASSEMBLY
5 120563 WASHER,CRANKSHAFT 38.11 130573 THE SOCKET 14-30R/UL
6 120564 BOLT M10*1.25*295 38.12 130571 THE CIRCUIT BREAKER
7 120565 BRACKET, ALTERNATOR 38.13 130505 SOCKET L14-30R/UL
8 120566 SCREW, STATOR M8*1.25*215 38.14 130568 THERMAL PROTECTOR 30A
9 120518 BOLT M5*16 38.15 130567 AMERICAN THREE-HOLE PLUG SOCKET
10 120537 BOLT M5*12 38.16 130563 AMERICAN DOUBLE SOCKET. 5-20R/UL
11 300668 END COVER, ALTERNATOR 38.17 130507 THERMAL PROTECTOR 30/1P/20A
12 120505 BOLT M6X12 39 100547 THE PAPER GASKET
13 120568 ISOLATOR A 40 130574 AUTOMATIC VOLTAGE REGULATOR
14 120569 NUT M10*1.5 41 120536 BOLT M6*25
15 100694 VIBRATION ISOLATE 42 150501 WASHER FUEL TANK
16 100695 NUT, HEX 43 300675 FUEL TANK
17 300669 BRACKET, FRAME 44 150505 FUEL TANK CAP COMP
18 100516 BOLT M8*16 45 180625 CLIP, FUEL LINE
19 100692 AXLE 46 150561 FUEL LINE Φ12.5×Φ6.2X430MM
20 100690 FLAT WASHER 47 100713 PIN HANDLE
21 100691 WHEEL 48 150563 FUEL COCK
22 100693 COTTER PIN 49 100712 INSULATION, HIGH TEMPERATURE
23 300670 FRAME 50 300676 SHROUD
24 110526 GASKET, EXHAUST 51 100702 BOLT M6*50
25 110502 SPRING WASHER Φ8 52 100703 CARD, RUBBER
26 180524 NUT M8 53 120506 NUT M6
27 110527 EXHAUST PIPE 54 300677 HANDLE ASSEMBLY
28 110528 GASKET, EXHAUST PIPE 55 100705 RUBBER, HANDLE
29 110529 SPRING WASHER Φ10 56 100706 BOLT M8*50
30.1-3 110530 SHIELD, OUT MUFFLER 57 100707 PIN HANDLE
31 110531 MUFFLER COMP 58 100708 HANDLE BUMPER PADS
32 100665 BOLT 59 300678 HOOK
33 120505 BOLT 60 300679 HEAT SHIELD
34 100698 POSITIVE LEAD 61 100714 THE CONTROLLER
35 100699 NEGATIVE LEAD 62 150564 CARBON TANK COMPONENTS
36 100639 BATTERY 63 150519 LONG CARBON CONNECTING PIPE
37 300671 PLATE,BATTERY 64 300680 THE CARBON TANK IS CONNECTED TO THE
FUEL TANK
38 300672 CONTROL PANEL ASSY.
65 300681 SHORT WIRES
38.1 130528 PUSH BUTTON START SWITCH
66 230514 FUEL GAGE
38.2 300723 INDICATOR LIGHT
38.3 130534 START STOP SWITCH - 190315 1.6L OIL BOTTLE

38.4 190209 SMART SWITCH - 190777 REMOTE KEY FOB

Westinghouse Outdoor Power Equipment | 29

WGen12000 ENGINE VIEW

30 | Westinghouse Outdoor Power Equipment

WGen12000 ENGINE VIEW PART NO.
NO. PART. DESCRIPTION NO. PART. DESCRIPTION
1 180661 NUT M6 45 180702 CRANKCASE
2 180662 HARNESS, FUEL CUT SOLENOID 46 180703 PIN DOWEL Φ8X12
3 180663 BOLT M6X35 47 180704 SUPPORTING SEAT ASSY, ROCKER
4 180664 RECOIL STARTER ASSEMBLY 48 180567 BOLT M6X20
5 180665 FUEL TUBE 49 180705 WASHER
6 180666 OIL FILTER BASE 50 180706 CRANKCASE GASKET
7 180667 CONNECTING PIPE, OIL FILTER 51 180853 CLIP, PISTON
8 180668 BOLT M8X16 52 180707 PIN, PISTON
9 180669 NUT M20 53 180708 ROD ASSEMBLY., CONNECTING
10 180670 FAN FLAT WASHER 54 180709 PISTON
11 180671 PLATE, FAN FIXED 55 180710 CRANKSHAFT ASSEMBLY
12 180672 FAN 56 180730 SCREW M3X6
13 180673 FLYWHEEL ASSEMBLY 57 140508 FUEL LINE CLAMP
14 180674 BOLT M6X30 58 180782 SPRING WASHERS 3.2MM
15 180675 CHARGE COIL 59 180577 FLAT PAD 3.2MM
16 180676 BOLT M6X113 60 180714 SCRAPER RING SET, PISTON
17 180677 BOLT M6X95 61 180781 PLUG Φ 14
18 300682 LEFT IGNITION COIL ASSY. 62 180716 CRANKSHAFT FLAT WASHER
19 180679 OIL SEAL 63 180571 BOLT M8X38
20 180680 BOLT M6X12 64 180718 BALL BEARING
21 180681 WIND SHIELD, LH 65 180719 CAMSHAFT ASSEMBLY
22 180682 WIND SHIELD, RH 66 180720 CAMSHAFT FLAT WASHER
23 300683 RIGHT IGNITION COIL ASSY. 67 110526 GASKET, EXHAUST
24 180717 STEPPER MOTOR DRIVE SHAFT RIGHT 68 180722 BOLT M6X16
25 180783 BOLT M6X22 69 180723 SWITCH ASSEMBLY, OIL LEVEL
26 180686 FUEL TUBE, PUMP IN 70 180732 GASKET, AIR FILTER PIPE
27 180687 FUEL TUBE, PUMP OUT 71 180725 STRAINER COVER
28 150508 FUEL LINE CLIP 72 180726 PHILLIPS SCREW M6X16
29 100593 FILTER, FUEL 73 180727 OIL PUMP ASSY
30 180688 FUEL TUBE, PUMP NEGATIVE PRESSURE 74 180728 GOVERNOR ASSEMBLY
31 180689 RUBBER 75 180729 FLAT WASHER
32 180690 BRACKET, FUEL PUMP 76 180524 NUT M8
33 180691 FUEL PUMP 77 180731 DIPSTICK
34 180692 DIAPHRAGM, BREATHER 78 190201 AMPLIFIER
35 180693 COVER, BREATHER 79 180733 SPRING, PRESSURE RELEASE
36 180694 BREATHER GASKET 80 180734 STEEL BALL
37 180695 BOLT M8X110 81 180735 PIN DOWEL
38 180696 INTAKE PIPE 82 180736 COVER CRANKCASE
39 180697 STARTING MOTOR ASSEMBLY 83 180737 WASHER Φ11.2*Φ2.65
40 180698 INTAKE PIPE GASKET 84 180738 OIL FILTER
41 180699 BOLT DRAIN PLUG M14X1.5X12 85 180739 CONNECTING PIPE, OIL FILTER BASE
42 180700 BREATHER TUBE CLIP
43 100518 BOLT M6X25
Westinghouse Outdoor Power Equipment | 31
44 180701 BREATHER TUBE
WGen12000 ENGINE VIEW PART NO.
NO. PART. DESCRIPTION NO. PART. DESCRIPTION
86 180740 BOLT M8X50 126 180779 LONG OIL TUBE
87 180741 STRAINER, OIL 127 180780 VALVE EXHAUST
88 180742 CRANKCASE DOWEL PIN 128 180775 PHILLIPS SCREW M8X50
89 180743 VALVE, IN 129 180774 SPACER, CARBURETOR
90 180744 LOCKING FLAPS 130 180773 CYLINDER HEAD, R
91 180745 CYLINDER HEAD GASKET 131 180772 SHROUD, R
92 180746 FLAT WASHER Φ10.2XΦ17X1 132 180771 COVER COMP, CYLINDER HEAD, R
93 190801 LEFT SHROUD 133 180616 CLIP, WIRE HARNESS
94 180748 CYLINDER HEAD, L 134 180747 RIGHT SHROUD
95 180749 SPARK PLUG 135 180770 BOLT M6X65
96 180750 ROD,PUSH - 140574 HIGH ALTITUDE CARBURETOR ASSY (SOLD
SEPARATE)
97 180751 PLATE, PUSH ROD GUIDE
98 180752 RETURNER, INTAKE VALVE
99 180753 OIL SEAL, VALVE
100 180754 SPRING, VALVE
101 180755 SEAT, VALVE SPRING
102 180756 ROTATOR
103 180757 ROCKER ASSY
104 180523 BOLT M10X80
105 180759 SHORT OIL TUBE
106 180760 CLIP, FUEL TUBE
107 180761 BRACKET, HEAT RADIATOR
108 180762 BOLT M6X28
109 180763 HEAT RADIATOR
110 180764 SHROUD, L
111 180765 HEADCOVER GASKET
112 180766 COVER COMP, CYLINDER HEAD, L
113 180767 LUG
114 180768 BRACKET, TUBE
115 180769 OIL PLUG
116 300684 TEMPERATURE SENSOR
117 180685 CARBURETOR ASSEMBLY
118 180684 GASKET, CARBURETOR
119 180724 CLAMPER CORD A
120 180712 STEPPER MOTOR DRIVE SHAFT LEFT
121 300685 RUBBER WASHER
122 180715 PIPE, CARBURETOR
123 180776 CONNECTING PIPE
124 180777 PLATE
125 180778 AIR CLEANER ASSEMBLY

32 | Westinghouse Outdoor Power Equipment

WGen12000 SCHEMATIC

Westinghouse Outdoor Power Equipment | 33

 Version 10.22.18KD

34 | Westinghouse Outdoor Power Equipment