StruxureWare Data Center Operation 7.2 System Administration Guide
StruxureWare Data Center Operation 7.2 System Administration Guide
Operations
System Administration
Guide
Version
7.2
1. Setting up the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.1 Managing users in the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.2 Managing user rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.3 Configuring external system integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.3.1 Configuring StruxureWare Central integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.3.2 Configuring VMWare vCenter integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.3.3 Configuring Remedy integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.3.4 Configuring Cisco UCS Manager integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.3.4.1 Cisco UCS Manager integration requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4 Configuring e-mail settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.5 Migrating data from StruxureWare Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.6 Managing system licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2. Managing server settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.1 Configuring system time synchronization (NTP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.2 Backing up and restoring backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.3 Enhancing security on the StruxureWare Data Center Operation server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.4 Managing StruxureWare Data Center Operation services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.5 Changing the IP address of the StruxureWare Data Center Operation server through Webmin . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3. Changing the location of the StruxureWare Data Center Operation Client temporary files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4. The importance of system time synchronization for accurate power values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5. Setting up cable connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
6. Configuring StruxureWare Data Center Operation PRO Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
7. Configuring StruxureWare Data Center Operation PRO Pack Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
8. Configuring StruxureWare Data Center IT Optimize server integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setting up the system
In the System Setup menu, you find options to perform system administration tasks, if you have the appropriate user rights.
User Rights and Authentication allows you to manage user rights and authentication servers.
External System Configuration allows you to set up integration to other systems and manage the server configurations.
E-mail Settings allows you to set up e-mail notification functionality.
Migrate from StruxureWare Central allows you to move data from previous versions to the new stand-alone Data Center Operation server.
Migrate from Emerson Aperture allows you to migrate data from Emerson Aperture. This option is not available as default but a new software
service is available to support this migration. For further information, contact your local sales representative.
System Licenses allows you to manage licenses.
See also
When you add a new user, you are setting up a local user on the StruxureWare Data Center Operation server by default. The user's e-mail
address is used by the system to send automatic notifications, e.g. related to work order assignments (StruxureWare Data Center Operation:
Change feature). If you are setting up a remote user, you must fill out the information on the Authentication Servers tab to have the information
supplied by that server.
1. Add and edit users in the system by using the buttons in the Users section of the Users tab.
2. Fill out the user information, including defining that it is a local user.
When you are setting up a local user, user information is stored directly on the Data Center Operation server. This method provides the ability to
create user accounts without the need to connect to any external systems or repositories.
The user's e-mail address is used by the system to send automatic notifications, e.g. related to work order assignments (StruxureWare Data
Center Operation: Change feature).
1.
1. Fill out the information on the Authentication Servers tab.
2. Add and edit users in the system by using the buttons in the Users section of the Users tab.
3. To fill out the user information, select Remote and the predefined authentication method from the drop-down list. The name, e-mail
address, and password data is supplied by the authentication server.
StruxureWare Central server as a remote repository with user information. The Data Center Operation server requires connection setup
to the StruxureWare Central server in order to obtain the user information.
LDAP or Active Directory server. The Data Center Operation server requires connection setup to the server and logon information is
required.
When a remote user attempts to log on to the Data Center Operation server, the user credentials (user name and password) are sent to the
authentication server associated with that user. It is that server, and not the Data Center Operation server, that authenticates the log on attempt.
User groups are not supported in StruxureWare Data Center Operation and you cannot import user groups from a remote authentication server.
See also
1. Select the system functions that the user needs access to.
Note: Add-on modules are available for selection here, if you have valid licenses on the Data Center Operation server.
2. Select if the user needs access to features in the Planning>Data Center and Planning>Asset Provisioning perspectives.
3. Select which locations and rooms the user needs access to, and if the access should be restricted to only viewing or if editing rights
should be applied.
Granting system administration rights:
Select System Configuration. This user will be able to access the System Setup menu items (except User Rights and Authentication Servers).
Provided the options have been selected, this user will be able to:
Configure external system integration for allowing communication between the Data Center Operation server and external systems, e.g.
receiving alarms and measured data from monitored devices.
Configure e-mail settings for enabling the Data Center Operation server to send automatic e-mails.
Migrate data from StruxureWare Central as part of the process to upgrade e.g. from version 6.2.
Manage system licenses to the available modules.
Restrict the rights by clearing the check boxes to the different parts of the application as required, e.g. access to reports or alarms.
Apply the below fine-grained rights to the various locations and rooms. For example, a user might need access to edit only in one room but view
all rooms.
Some settings are dependent on others, e.g. a user with access to Energy Efficiency configuration must also be granted edit rights to all rooms.
Until you make a change to the rights in a location or room, the rights of the global location will apply (highlighted check box).
Subsequently, when a user creates a room, the rights to this room will be the same as to the location in which it is placed. You can then change
existing rights to rooms as required.
See also
Once the communication between the servers has been established, the Data Center Operation server retrieves alarms and measured data from
the external monitoring system or migration data from the virtualization system. When you have configured the physical location of these
real-world devices, the system can guide you and show any active and potential problem areas in your data center.
Alarms and migration data is collected in real time and allows you to monitor and react instantly on critical data.
Measured data from the external systems will be collected daily, at the time of day when you first set it up, and every day thereafter. Measured
data is kept on the Data Center Operation server for 400 days.
You must ensure time synchronization has been configured for the servers.
See also
If you want to ensure a secure connection for the data exchanged between the systems, follow these instructions to ensure the certificate is
trusted on both StruxureWare Central and Data Center Operation servers.
1. Access the Data Center Operation server management interface to access the certificate.
a. Launch the Webmin web interface by typing the address of the Data Center Operation server in a Web browser and click Server
Configuration.
b. Log on to Webmin using the root credentials (default: root / apc).
To change the password, see here.
c. In the Webmin interface menu, select System>Upload and Download.
d. Open the Download from server tab.
e. Browse to the certificate: /etc/apache2/ssl/certificate.crt and click Download.
f. Open the .crt file with a text editor, such as Notepad.
g. Select all and copy the contents (Ctrl+A/Ctrl+C).
2. Make the certificate available to StruxureWare Central.
a. Launch StruxureWare Central.
b. Select System>Server Administration Settings>Server SSL Certificates...
c. Click Add..., right-click and select Paste to paste in the contents of the .crt file (from above step), and click Add.
The connection has been set up and the certificate is trusted on both servers.
See also
1. Type the logon information of the vCenter server to connect to: host name / IP address, port number, and user credentials.
2. For a high-security logon session, select Use SSL and accept the certificate.
Ask the vCenter Server administrator for details if you are unsure whether to use SSL.
See also
When you have configured the integration, Remedy tickets will show in StruxureWare Data Center Operation and users can associate them to
work orders. When the user completes work orders in Data Center Operation, this update is transferred back to Remedy. In this way, the
configuration ensures an integrated process from new ticket in Remedy through work order tasks in Data Center Operation to completed ticket in
Remedy.
The Remedy Tickets pane will show the not completed Remedy tickets assigned to your user group (defined in the Remedy system) and limited
by the defined Remedy qualification filter.
1. Copy the filter expression from the Remedy Advanced Qualification Builder
2. In Available Filters, select User Defined Qualification Filter
3. Paste the expression into Build Search Qualification.
1. In Available Filters, select the sample filter that comes the closest to the filter definition you want to create.
2. In Build Search Qualification, mark and copy the wanted filter expression.
3. In Available Filters, select User Defined Qualification Filter and paste the expression into Build Search Qualification.
4. Edit the expression as needed.
5. If you are creating a combined complex filter, repeat the steps to copy another sample filter snippet and edit your combined custom filter.
Click Test to test the connection before closing the dialog box.
See also
1. Configure data retrieval from Cisco UCS Manager to StruxureWare Data Center Operation.
a. Type the logon information of the Cisco UCS Manager to connect to: host name / IP address, port number, and user credentials.
b. For a high-security logon session, select Use SSL and accept the certificate.
Ask the Cisco UCS Manager administrator for details if you are unsure whether to use SSL.
c. Click Test to test the connection.
2. Configure data exchange from StruxureWare Data Center Operation back to Cisco.
Select Use Automatic Power Management if you want to allow StruxureWare Data Center Operation to send back power data to
Cisco, including information about capacity group configurations.
This will overwrite any existing power groups on the Cisco UCS Manager.
See also
A user has been set up on the Cisco UCS Manager with rights to accessing the web services in the API.
Communication on the port used on the Cisco UCS Manager and, if SSL is wanted, it must be enabled.
For further information, see Cisco API information and power management
See also
1. Type the e-mail "from" address that will identify that the e-mails are sent by the Data Center Operation server.
2. Identify the SMTP server information needed by the Data Center Operation server for communication:
a. Port number at the SMTP server used for communication with the Data Center Operation server and secure connection for the
communication, if required.
b. Logon credentials for the SMTP server that the Data Center Operation server must use to logon to the SMTP server, if required.
Note: Enable this option only when using an SMTP server that requires logon access.
When you have configured these settings, you can set up the system to send automatic notifications on work order changes.
See also
To migrate the previous configuration data to the Data Center Operation server, select System Setup>Migrate from StruxureWare Central, and
follow the instructions in the wizard.
NOTE: These instructions do not apply if you are migrating to a StruxureWare Data Center Operation cluster environment. Read instructions on
migrating to a cluster environment here.
See also
Separate add-on licenses are available for use with StruxureWare Data Center Operation. The StruxureWare Data Center Operation license must
be added before you can add the add-on licenses.
Licenses are handled on the Data Center Operation server. This means that for example if you have StruxureWare Data Center Operation
running on multiple clients, and you purchase a StruxureWare Data Center Operation: Capacity license, you only need to install it on the server.
The clients will be updated automatically, and you only need to restart the application to get the add-on features.
In the System Licenses dialog box, accessed via System Setup > System Licenses, you can manage your licenses for the entire product suite.
Summary
The summary table provides you with an overview of your licenses. You can see your installed licenses according to type, e.g. if you have one
StruxureWare Data Center Operation 100 racks license and two 10 racks licenses, this will show as a total of 120 nodes (nodes=racks supported
by the license). The overview includes how many of these nodes are in use and how many remaining nodes you still have available per license
type.
Details
The details table provides you with additional specifications about your individual licenses. You can see a detailed list of your installed licenses,
e.g. if you have one StruxureWare Data Center Operation 100 racks license and two 10 racks licenses, these will show as three StruxureWare
Data Center Operation licenses with details of installation date, count (node count=amount of racks supported by the license), expiration date
(applies to evaluation licenses), and the license key.
You can click Add License Key... to add new license keys.
Tip: To minimize the risk of typos, paste the license key directly into the input field.
If you add a new license type, the application will restart to apply the change.
If you add additional license nodes to existing licenses, you can continue to work without restarting the application.
See also
License Recommendations
Managing server settings
Server Management settings, such as server time synchronization, can be configured in the Webmin server management interface.
Accessing Webmin
The server management interface, Webmin, provides a web-based interface for server configuration.
1. Open the Webmin web interface by typing the address of your Data Center Operation server followed by :10000 in a Web browser,
https://yourservername:10000.
2. Log on to Webmin using the root credentials (default root / apc).
To change the password, see here.
3. Use the menu to the left to access server management features, such as
PostgreSQLDatabase Server
System Time
System Logs
See also
Recommendation: Synchronize the time on all nodes with the same NTP server.
See also
1. Open the Webmin web interface by typing the address of your Data Center Operation server followed by :10000 in a Web browser,
https://yourservername:10000.
2. Log on to Webmin using the root credentials (default root / apc).
To change the password, see here.
3. In the left menu, select StruxureWare Data Center Operation.
4. In the Backup tab, type a comment for the backup if you want to be able to differentiate the backups from each other.
5. To backup immediately, click Backup now or see here for information about scheduling regular backup jobs.
Restoring backup
1. Open the Webmin web interface by typing the address of your Data Center Operation server followed by :10000 in a Web browser,
https://yourservername:10000.
If you are working with a cluster environment, type virtual IP address of the cluster server.
2. Log on to Webmin using the root credentials (default root / apc).
To change the password, see here.
3. In the left menu, click System and select StruxureWare Data Center Operation.
4. In the Restore tab, select an uploaded backup file in /data/backup and click Restore selected Backup.
If the backup file you want to restore is not in the list, upload the file as described below.
See also
Scheduling regular backup jobs
Restoring IT Optimize backup
Managing server settings
DISCLAIMER: THERE IS NO WAY TO RESET THE ROOT PASSWORD IF YOU FORGOT IT.
See also
PostgreSQL Database: Ensures the configuration database functions. The database contains all the data about your configuration, such as the
rooms, equipment, power path, and network, etc.
If this service shows as Detached, the database on this server cannot synchronize with other databases. For example in a cluster environment,
the database on this server cannot synchronize with the databases on the other nodes in the cluster. To resolve this issue, select Attach DB.
Apache: Ensures the web server functions and is used for example in configurations running secure connections and for load balancing between
nodes in a cluster environment.
Keepalived: Acts as an agent in a cluster environment to monitor the other services and assign a virtual IP to a specific node.
You must ensure services are running on one node only when migrating to a cluster environment. More...
When you have started a service, wait 5 minutes for the operation to complete.
See also
Recommendation: Do not move the temporary files to a location on your network drive as you will experience decreased performance.
Windows 7
By default, the temporary Operations files are stored here: C:\users\<username>\.isxo
You can change this location in the .config ini file stored in the program files:
1. Browse to C:\Program Files (x86)\<Operation version e.g. StruxureWare Data Center Operation
7.2.0>\application\configuration
2. Open the config.ini file in a text editor, such as Notepad++.
3. Edit the path in these two lines from @user.home/ to a location of your choice, for example to the root c:/:
[email protected]/.isxo/<version number, e.g. 7.2.0-73965/>/Operations
[email protected]/.isxo/<version number, e.g. 7.2.0-73965/>/Operations
Windows XP
By default, the temporary Operations files are stored here: C:\Documents and Settings\<username>\.isxo
You can change this location in the .config ini file stored in the program files:
See also
However, both servers must be configured to synchronize time with the same NTP server:
StruxureWare Data Center Operation In the server's Webmin interface, System>System Time, Time server sync tab
StruxureWare Data Center Operation ahead of StruxureWare Central No measured peak data retrieved
StruxureWare Data Center Operation behind StruxureWare Central Incorrect measured peak data retrieved (out of sync)
For further instructions on how to configure system time synchronization for the StruxureWare Data Center Operation server, see here.
For further instructions on how to configure system time synchronization for the StruxureWare Central server, see the StruxureWare Central help
documentation.
See also
1. Define the default power connection setup for a server when it is added to the layout from Genomes.
In Cable Connection when moving a server, select Auto calculate cable connection or No cable connection.
2. Define the default power connection setup for a server when it is added to the layout from another position in the Rack Layout or
Navigation.
In Cable Connection when moving a server, select Auto calculate cable connection or No cable connection.
Note: If you add equipment using the rack advisor functionality in the Installation Requirements pane, cable connections are
automatically calculated regardless of the selection of cable connection preferences.
See also
1. Type the description of the StruxureWare Data Center Operation server that you want to display in Microsoft System Center Operations
Manager.
2. Type the host name of the StruxureWare Data Center Operation server that will be sending location, power, cooling, and impact data.
3. Click Add and type the host name of the Virtual Machine Manager server or servers that you want to receive this data and from which you
want to send virtual machine data and the port number (if you do not want to use the default port configuration).
4. To complete the setup, import the .mp file from the installed location into Microsoft System Center Operations Manager and set up a new
profile.
Open Microsoft System Center Operations Manager, select > Administration > Management Packs, open the Import
Management Packs dialog box from > Actions > Import Management Packs, and browse to the location of the StruxureWare
Data Center Operation PRO Pack.mp file.
In > Administration > Run As Configuration, select Profiles. In the list, right-click StruxureWare Data Center Operation and select
Properties. Select Run As Accounts and click Add. Click New account with Simple Authentication, and type the account
credentials that match a StruxureWare Central user with access rights to Web services API.
Read instructions on granting access to web service APIs here or read about the web service API here.
The StruxureWare Data Center Operation: PRO Pack is now imported and configured in Microsoft System Center Operations Manager. It appears
in Monitoring > StruxureWare Data Center Operation PRO.
Note: The list of virtual machine hosts is not a complete list of all hosts monitored in Microsoft System Center Operations Manager; it is
a list of those that have been associated with modeled objects in StruxureWare Data Center Operation.
You can customize what details to display in Microsoft System Center Operations Manager from StruxureWare Data Center Operation. Select
StruxureWare Data Center Operation or Impacted Virtual Machine Hosts in Monitoring > StruxureWare Data Center Operation PRO, and select >
Actions > Personalize view... and select the columns to display in the Detail View.
Note: If you are integrating with Virtual Machine Manager 2012, your setup may look a little different from the instructions and images
in this user assistance since these have been created for integration with Virtual Machine Manager 2008 R2.
See also
The StruxureWare Data Center Operation: PRO Pack Agent ensures the data from the Virtual Machine Manager server is updated in
StruxureWare Data Center Operation at the configured frequency, e.g. every 10 minutes (minimum).
1. Open the agent window by right-clicking the icon on the task bar and selecting Show (or if the agent is disabled, restart it in Start > All
Programs > Startup > StruxureWare Data Center Operation PRO Pack).
2. Define the interval of getting updated data from Virtual Machine Manager into StruxureWare Data Center Operation.
Updates include:
Note: If you are integrating with Virtual Machine Manager 2012, your setup may look a little different from the instructions and images
in this user assistance since these have been created for integration with Virtual Machine Manager 2008 R2.
See also
There is no setting defining how often StruxureWare Data Center Operation requests data from the StruxureWare Data Center IT Optimize server.
These are predefined (power and CPU utilization data: every 10 secs, new or changes to devices: every 60 secs).
See also