Flowtron ASC900 SM Rev-C 2019
Flowtron ASC900 SM Rev-C 2019
Flowtron ACS900
AMENDMENT RECORD
Date
Bulletin Content
incorporated
1 New registration for Taiwan and other countries. Updated spares for 2018-DEC-07
replacing of a new battery.
CONTENTS
Amendment Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
CHAPTER 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Numbering in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Warnings, Cautions and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Regulatory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Electromagnetic Compatibility (EMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Environmental Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Design Policy and Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About the Flowtron ACS900 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Technical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Warnings and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Schematics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
System Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Audio Alarm Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Patient Hours Meter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Pneumatic Control Schematic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Electrical Schematic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
CHAPTER 2
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Troubleshooting Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Warning Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Alarm Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Hardware Error Messages and Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Communicator Error Codes for Multiple Faults . . . . . . . . . . . . . . . . . . . . . . . . . 29
CHAPTER 3
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Cleaning Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Maintenance Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
CHAPTER 4
Testing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
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CHAPTER 5
Pump Repair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Tools and Equipment Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Replacing the Inlet Filter Felt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Fitting Pump Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Removing the Power Cord Retainer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Installing the Mains Power Cord Retainer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Removing the Mains Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Installing the Mains Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Removing the USB Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Installing the USB Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Removing the Bed Hooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Installing the Bed Hooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Removing the Rear Case Assembly from the Pump . . . . . . . . . . . . . . . . . . . . . . . 56
Installing the Rear Case Assembly onto the Pump . . . . . . . . . . . . . . . . . . . . . . . 56
Removing the Mains Inlet PCB Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Installing the Mains Inlet PCB Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Replacing the Mains Power Fuse on the Mains Inlet PCB Assembly . . . . . . . . . . . . . . 60
Removing the PSU Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Installing the PSU Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Removing the Tubeset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Installing the Tubeset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Removing the Valve Module Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Installing the Valve Module Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Removing the Main PCB Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Installing the Main PCB assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Replacing the Display Window Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Removing the Series 10 Compressor and Bracket Assembly . . . . . . . . . . . . . . . . . . 77
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CHAPTER 6
Service Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
TAPP Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
TAPP Uploader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Connecting the Pump to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Installing Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Installing TAPP Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Installing TAPP Uploader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Setting up the TAPP Communicator Software . . . . . . . . . . . . . . . . . . . . . . . . . 88
Troubleshooting Communications Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Using TAPP Communicator Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Uploading Software Files to the Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Troubleshooting Upload Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Upload Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
CHAPTER 7
Technical Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Pump Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Electromagnetic Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
CHAPTER 8
Packing Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Packing Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
CHAPTER 9
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Pump Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
CHAPTER 10
Test Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Tests Required for Service Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
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Introduction Flowtron ACS900 Service Manual
CHAPTER 1
INTRODUCTION
WARNING: BEFORE DISMANTLING THE PUMP, ENSURE UNIT HAS BEEN ISOLATED
FROM THE POWER SUPPLY BY REMOVING THE CORD PLUG FROM THE
WALL OUTLET.
CAUTION: Static Sensitive Devices. Electrostatic discharge can seriously damage the
PCB assemblies. This pump should only be opened by personnel trained in
ESD methods and with appropriate equipment and anti-static protection.
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Flowtron ACS900 Service Manual Introduction
2 General
Regulatory
The Flowtron ACS900 system has been designed to comply with regulatory safety standards including:
• UL60601-1.
• EN60601-1:2006/A1:2013 and IEC 60601-1:2005/A1:2012.
• ANSI/AAMI ES 60601-1(2005)+AMD(2012) and CAN/CSA C22.2 No.60601-1(2008)+(2014).
Precautions
For your own safety and the safety of the equipment, always take the following precautions:
• Do not expose the system to open flames, such as cigarettes, etc.
• Do not store the system in direct sunlight.
• Do not use phenol-based solutions to clean the system.
• Make sure the system is clean and dry prior to use or storage.
Electromagnetic Compatibility (EMC)
This product complies with the requirements of applicable EMC Standards. Medical electrical equipment
needs special precautions regarding EMC and needs to be installed in accordance with the following
instructions:
• The use of accessories not specified by the manufacturer may result in increased emissions by, or
decreased immunity of, the equipment, affecting its performance.
• Portable and mobile radio frequency (RF) communications equipment (e.g. mobile/cell phones) can
affect medical electrical equipment.
• If this equipment needs to be used adjacent to other electrical equipment, normal operation must be
confirmed before use.
For detailed EMC information contact Arjo service personnel.
Environmental Protection
Incorrect disposal of this equipment and its component parts, particularly batteries or other electrical
components, may produce substances that are hazardous to the environment. To minimise these
hazards, contact Arjo for information on correct disposal.
Design Policy and Copyright
® and ™ are trademarks belonging to the Arjo group of companies. As our policy is one of continuous
improvement, we reserve the right to modify designs without prior notice.
The content of this publication may not be copied either whole or in part without the consent
of Arjo.
©
Arjo 2019
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Introduction Flowtron ACS900 Service Manual
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Flowtron ACS900 Service Manual Introduction
Mains Indicator
LCD Screen
Power Button
Tubeset Connector 1
Garment (Blue Button) LED Indicators
Connectors
Control Buttons
Power Button
LCD Screen
Tubeset Connector 2
(Orange Button)
Swing-out
Bed-Hooks
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Introduction Flowtron ACS900 Service Manual
4 Technical Description
The pump consists of an electronically controlled air compressor with associated air routing and alarm
facilities. The operation of all the pump features is driven by microcontroller software.
The key parts of the pump are as follows:
• Compressor. This provides a flow of air to the pneumatic system, thus allowing inflation of the
garments. The output of the compressor is fed to the valve module assembly.
• Valve Module Assembly. This includes a motor and a rotary valve which routes the air pressure to
the garments. The rotary valve also makes sure that as one garment is being inflated, the other
garment is vented to the atmosphere.
• Main Printed Circuit Board (PCB). This PCB controls the illuminated graphic LCD display panel. It
also performs a continuous check of the operation and performance of the pneumatic circuit via the
pressure transducer. In the event of a detected fault, the electronic monitoring system generates
both visual and audible warnings and alarms. The PCB controls the compressor and the valve
module assembly, and provides an interface to the compressor and battery charging.
• Automatic Garment Recognition Facilities. The connector on the end of each pump tubeset
contains a sensor coil which is connected to the Main PCB, and is used to automatically recognise
the type of garment fitted to the connector (uniform therapy calf or calf & thigh garment; sequential
therapy calf or calf & thigh garment; or foot garment).
• Garment Tubesets. The standard pump is fitted with a 7 feet (2.1 m) long tubeset. The “OR” pump
for use in Operating Rooms is fitted with a 13 feet (4.0 m) long tubeset.
Schematics
Refer to Figure 5 for the Pneumatic/Control Schematic of the pump.
Refer to Figure 6 for the Electrical Schematic of the pump.
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5 System Operation
5.1 Disconnect any garments from the pump.
5.2 Connect the pump to the mains power supply using the power cable provided.
5.3 The pump will power up automatically and start running a diagnostic test and initializing the
pump. A rotating 6-segment circular icon will be displayed while the pump is initializing.
5.4 If the pump is not connected to the mains power supply, press the Power button.
5.5 During the last part of the initialization process, the software version will be displayed,
comprised of:
• Major revision in top left.
• Minor revision in bottom right.
This screen shows software version “V1.047”.
Major Revision
Minor Revision
5.6 The pump will then go into the “No Garments” Standby mode, where it will remain until required
for use (refer to Figure 2).
will be displayed.
• The “battery” icon at the top right indicates the battery charge level. The icon will “scroll”
from left to right while the battery is being charged.
• The Patient Run Hours is shown in the bottom right; this is the total pump run time in hours
since it was last reset.
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Introduction Flowtron ACS900 Service Manual
5.8 Connect the garments to the pump tubeset assemblies and make sure the connectors click into
place. Foot and calf (or calf & thigh) garments can be connected singly or in any combination.
Figure 3 shows four of the possible garment configurations.
5.9 Check that the connection and garment type are confirmed correctly on the display.
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5.10 Typical garment options and default therapy parameters are detailed in Table 1.
Table 1 - Garment Options and Default Therapy Parameters
5.11 In the following example, a foot garment and a uniform DVT calf (or calf & thigh) garment have
been attached to the pump: the foot garment to port 1 and the calf (or calf & thigh) to port 2.
5.12 To start the therapy, press the Middle Control button. The green LEDs on the front and
underside of the pump will illuminate and therapy will begin.
5.13 Initially, both garments are deflated, indicated by garment outline icons only and a pressure
display of 0 mmHg.
5.14 After a few seconds, the port 1 foot garment icon changes to filled-in black and the pressure
display to 130 mmHg, indicating that it is being inflated (Figure 4). The foot garment is inflated
and held at this pressure for 3 seconds.
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Introduction Flowtron ACS900 Service Manual
5.16 The uniform DVT calf garment is inflated and held at 40 mmHg for 12 seconds.
5.17 The calf garment then deflates and the cycle repeats again until the therapy is stopped.
Note: If one foot and one calf (or calf & thigh) garment are attached as shown, the normal continuous
cycle of inflation will be: foot, calf, then foot, foot, calf repeated until the therapy is stopped.
When pairs of foot or calf (or calf & thigh) garments are connected, the inflation cycle alternates
between the two garments equally.
Note: Garment 1 is always inflated first.
5.18 To stop the therapy, press the Middle Control button and keep it depressed for two seconds. The
green LEDs on the front of the pump will extinguish and therapy will stop.
5.19 To connect only one garment to the pump:
5.19.1 When the pump is in standby, connect a foot garment to either tubeset assembly.
5.19.2 The LCD display will confirm that only the foot garment is connected (refer to Figure 4).
Note: If at any time a second garment is connected while the pump is running, the pump will
automatically change to two garment operation.
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Flowtron ACS900 Service Manual Introduction
6.3 Each time the Middle Control button is pressed the volume setting increases; if the volume
setting is at maximum, pressing the button again will cycle back to the minimum setting.
6.4 The pump will save the selected volume setting when the Left Control button is pressed.
Note: If the Left Control button is not pressed for more than 2 minutes, the selected setting will be
stored, the Volume and Audible icons will be removed and the pump will exit the Audible Alarm
Volume Setting mode.
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Introduction Flowtron ACS900 Service Manual
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Flowtron ACS900 Service Manual Introduction
9 Electrical Schematic
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Troubleshooting Flowtron ACS900 Service Manual
CHAPTER 2
TROUBLESHOOTING
1 Troubleshooting Table
On detection of a fault condition, the pump provides a visual-only warning followed by an audible and
visual alarm if the fault is not cleared.
Warning Conditions
The visual-only warning is a fault icon on the LCD screen. The LED indicators remain unchanged and
there is no audible alarm.
The warning can be cleared by either:
• Rectifying the fault on the system, or
• Pressing the button below the Stop Therapy icon to put the pump into Standby.
Alarm Conditions
If the fault is not cleared then the warning is replaced by an audible and visual alarm, which consists of:
• A fault icon on the LCD screen.
• The LED indicators on the front and underside of the pump change to yellow.
• An audible alarm will sound.
The alarm can be cleared by either:
• Rectifying the fault on the system, or
• Pressing the button below the Stop Therapy icon to put the pump into Standby.
Note: For simplicity, the following screens (except Battery Low, Hardware Fail and High Temperature)
show a fault detected on garment 1; similar fault messages are displayed if the fault is detected
on garment 2 (or both garments).
Note: If the trouble shooting procedures do not return the system to normal performance, stop using
the system immediately and call the service engineer.
Page 26, Table 3 contains fault symptoms, their possible causes and suggests steps to rectify the
problem. Where possible, reference is made to the relevant repair chapter.
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Troubleshooting Flowtron ACS900 Service Manual
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Flowtron ACS900 Service Manual Troubleshooting
High Temperature
This warning occurs if the temperature inside the pump
exceeds 55°C. The High Temperature icon is
displayed and an audible alarm sounds. Therapy can
continue.
Make sure the pump is not close to a heat source, or
covered by blankets.
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Troubleshooting Flowtron ACS900 Service Manual
Therapy is suspended.
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Flowtron ACS900 Service Manual Troubleshooting
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Troubleshooting Flowtron ACS900 Service Manual
Kinked/ Garment Garment tube kinked. Check garment tube for kinks or
Blocked Tube obstructions.
Alarm
Pump Tubeset assembly kinked. Check tubeset assemblies for
kinks or obstructions.
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Flowtron ACS900 Service Manual Troubleshooting
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Table 4 - Hardware Error Messages and Error Codes for Single Faults
Issue C
Explanation of Fault Remedy
10/2019
LCD Screen Code for Single Fault(a)
EEPROM READ 0x0001 Read failure on EEPROM on Main PCB assembly Replace the Main PCB assembly:
Chapter 5 “Pump Repair”, Page 71, Section 25
EEPROM WRITE 0x0002 Write failure on EEPROM on Main PCB assembly Replace the Main PCB assembly:
Chapter 5 “Pump Repair”, Page 71, Section 25
Battery charger failure 0x0004 Possible failure of battery Replace the battery assembly:
Chapter 5 “Pump Repair”, Page 64, Section 19
Garment 1 Phase Detect failure 0x0008 Possible failure of garment detection circuitry on the Main Check garments
PCB assembly Check or replace the Main PCB:
Flowtron ACS900 Service Manual
SER0026
Chapter 5 “Pump Repair”, Page 71, Section 25
Pressure transducer failure 0x0100 Failure of pressure transducer on Main PCB assembly Check the tubing from the valve module
assembly to the Main PCB assembly:
Chapter 5 “Pump Repair”, Page 68, Section 23
Chapter 5 “Pump Repair”, Page 71, Section 25
Compressor failure 0x0200 Failure of the compressor assembly Replace the compressor:
Chapter 5 “Pump Repair”, Page 77, Section 28
Pump too hot (>60 degrees) 0x0400 Faulty or failing compressor and/or Main PCB assembly Replace the compressor & Main PCB:
Chapter 5 “Pump Repair”, Page 71, Section 25
Chapter 5 “Pump Repair”, Page 77, Section 28
Temperature sensor failure 0x0800 Failure of components on the main PCB Replace the Main PCB assembly
Chapter 5 “Pump Repair”, Page 71, Section 25
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Flowtron ACS900 Service Manual Troubleshooting
Garment 1 Phase
EEPROM Read
Temperature Sensor
Not Used
Not Used
Not Used
EEprom Settings
Pressure Transducer
Calibration Required
EEPROM Write
Pump Too Hot
Compressor Failure
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Maintenance Flowtron ACS900 Service Manual
CHAPTER 3
MAINTENANCE
WARNING: BEFORE DISMANTLING THE PUMP UNIT, MAKE SURE THE UNIT HAS
BEEN ISOLATED FROM THE MAINS/POWER SUPPLY BY REMOVING THE
MAINS/POWER PLUG FROM THE WALL SOCKET.
CAUTION: Static Sensitive Devices. Electrostatic discharge can seriously damage the
PCB assemblies. This pump should only be opened by personnel trained in
ESD methods and with appropriate equipment and anti-static protection.
1 Service
The pump should be serviced every 12 months or after a major repair.
To service the pump, do the following:
1.1 Carry out the maintenance checks, detailed below (Refer to Chapter 3, Page 32, Section 3).
1.2 Inspect and replace the inlet filter felt on the Rear Case if dirty (Refer to
Chapter 5, Page 46, Section 2).
1.3 Carry out the following function tests on the pump:
1.3.1 Garment recognition test, in accordance with Chapter 4, Page 34, Section 2.
1.3.2 Check the following items using TAPP Communicator in accordance with
Chapter 4, Page 40, Section 7. Figures in brackets refer to the TAPP Communicator
command code. Replace any defective parts as described in Chapter 5.
1.3.2.1 Battery age and charge/recharge cycles. If these exceed 5 years or 600
cycles, remove and replace the internal battery (730: and 731:).
1.3.2.2 LCD operation tests (507:).
1.3.2.3 Keyboard tests (503:).
1.3.2.4 LED tests (501:).
1.3.2.5 Alarm sounder test (505:).
1.3.3 Soak test (Refer to Chapter 4, Page 37, Section 4).
1.4 Carry out electrical safety tests on the pump in accordance with Chapter 4, Page 39, Section 6.
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Flowtron ACS900 Service Manual Maintenance
2 Cleaning Instructions
If the pump is to be cleaned by spraying cleaning solutions directly onto it, the following (Refer to
Figure 9) instructions must be observed:
Note: Make sure that all the covers are fitted correctly before cleaning the pump.
2.1 Stand the pump upright, so that the cleaning solution will not collect on the display panel or the
tubeset assemblies.
2.2 Use a soft cloth to remove the cleaning solution from the pump.
CAUTION: Do not spray cleaning solutions directly into the case vent holes
(Rear Case filter, etc), tubeset connectors or around the tubeset entry into
the pump case.
Tubeset Connector 1
Garment (Blue Button) LED Indicators
Connectors
Control Buttons
Power Button
LCD Screen
Tubeset Connector 2
(Orange Button)
Swing-out
Bed-Hooks
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Maintenance Flowtron ACS900 Service Manual
3 Maintenance Checks
If any parts are found to be damaged they must be replaced in accordance with Chapter 5,
Pump Repair.
3.1 Visually inspect the following for damage, wear and potential faults:
• Output tubeset assemblies: Check for damage and security of pump connection
• LCD display and membrane label: Check for damage and security to case
• Mains Plug fuse (UK only): Check the correct rating fuse is fitted
3.2 Remove the Rear Case (Refer to Chapter 5, Page 56, Section 12) and visually inspect the
following for damage, wear, fitting security and potential faults:
• Compressor assembly
• Check Fuses
• Wiring
• Internal Tubing
3.3 Check that all screws are tightened to the torque values listed throughout the manual.
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Testing Flowtron ACS900 Service Manual
CHAPTER 4
TESTING
No garment - - -
connected
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2.3.1 Figure 11 shows two uniform DVT calf or calf & thigh garments connected to the pump.
Figure 11 - LCD Display - Two Uniform DVT Calf or Calf & Thigh Garments Connected
2.3.2 Figure 12 shows a foot garment and a uniform DVT calf or calf & thigh garment
connected to the pump.
Figure 12 - LCD Display - Foot and Uniform DVT Calf or Calf & Thigh Garments Connected
2.3.3 Figure 13 shows a foot garment connected to one tubeset assembly, and no garment
connected to the other.
2.3.4 Figure 14 shows a Tri Pulse calf or calf & thigh garment connected to one tubeset
assembly, and no garment connected to the other.
Figure 14 - LCD Display - Only One Tri Pulse Calf or Calf & Thigh Garment Connected
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3.4 The pump provides intermittent cycles of compressed air to the two connected garments, which
are inflated alternately. During the test, check the LCD display to make sure that:
3.4.1 It shows the correct type of garments connected to the pump.
3.4.2 The correct pressure is being applied to each garment (Refer to Table 6).
Note: It is only necessary to check that the pressures are approximately correct.
3.4.3 No fault messages appear.
3.5 Check that the inflation hold time and cycle time are correct (Refer to Table 6). It is
recommended that a calf & thigh garment is used for this test as the longer inflation time is
easier to measure.
Note: It is only necessary to check that the times are approximately correct.
3.6 Check the Garment Disconnected alarm on the pump as follows:
3.6.1 Disconnect a garment from its tubeset assembly while the pump is running, and check
that after 1 minute, the pump will detect the fault and flash a warning on the LCD
display (Refer to Figure 16). In this example, garment 1 has been disconnected.
3.6.2 Reconnect the garment to the tubeset assembly, and check that the pump
automatically senses the garment and resumes normal operation.
3.6.3 Disconnect the garment again, as detailed in section 3.6.1., and leave disconnected.
3.6.4 Check that after 10 minutes, the pump will alarm as follows:
3.6.4.1 The audible alarm sounds.
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3.6.5 Reconnect the garment to the tubeset assembly, and check that the pump
automatically senses the garment and resumes normal operation.
3.7 To stop the therapy, press and hold the Middle Control button for approximately 2 seconds, until
the Standby screen is displayed.
3.8 To check the output of a pump, connect an external pressure measurement rig to the tube
outlets. Confirm the displayed pressure on the pump corresponds to that indicated on the rig.
Note: The ACS900 pressure transducer is factory calibrated and therefore requires no service
calibration unlike on some previous pumps.
4 Soak Test
4.1 Connect the pump to the mains power supply and confirm that it initializes correctly
(Refer to Page 34, Section 1).
4.2 Connect one foot garment and one calf & thigh garment to the pump. Confirm that the garments
are correctly recognised by the pump (Refer to Page 34, Section 2).
4.3 Press the Middle Control button to start therapy.
4.4 After 20 minutes, check that the pump is operating correctly, with no alarms.
4.5 Continue therapy for at least 120 minutes and confirm that the pump is operating correctly, with
no alarms.
4.6 If there have been no alarms, the Soak Test is complete.
If an alarm has been recorded, corrective action must be taken. In such cases, first replace the
garments and repeat the Soak Test.
If the alarm re-occurs, repair or service action to the pump is required.
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Testing Flowtron ACS900 Service Manual
Mains
Indicator
Power
Button
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The ACS900 is a Class II device, double insulated, Type BF appliance. It does not need or include a
ground / earth connection and is certified to IEC 60601-1:2005 + A1:2012.
The 60601 specified safety testing for enclosure / case leakage should be performed after any servicing
activity that involves the opening of the case. This should be performed under both normal and reverse
polarity conditions. It is recommended that this testing is also performed on a periodic basis in line with
local regulation and policies.
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Message field
Test/Service Commands
Before performing any of the self-test functions, use TAPP Communicator to send command 703 to put
the pump into Test Mode.
TAPP Communicator commands can be used for service purposes in three ways.
• Commands can be sent to instruct the pump to perform self-tests in Test Mode.
e.g. 501: Start LED Test.
• Commands can read data from the pump
e.g. 780: Read internal case temperature
• Data can be saved to the pump for service auditing
e.g. 203: Set service reference number.
Table 8 lists the TAPP Communicator commands available for service use.
After completion of the tests, command 704 can be used to return the pump to normal operation, or it
can simply be powered off and on again using the On/Standby button.Pump response is displayed on
the pump’s LCD screen or in the TAPP Communicator Rx Data field. Notes in italics are additional
information which is not displayed.
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Reqd
for Type of
Command Pump Response / Note
Test command
Mode
704: N/A Exit Service Mode External Power - screen OFF, pump into standby.
Disable Test Mode
Internal power - pump switches OFF
Power LED > OFF
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Testing Flowtron ACS900 Service Manual
Reqd
for Type of
Command Pump Response / Note
Test command
Mode
The following commands are used to identify pump information, serial numbers, usage, ownership etc.
402: No Service Action Retrieves the number of hours therapy provided by the pump
Read Patient hours since the last “clear hours” event.
The following commands are available through Communicator to update audit information held within the pump.
202: No Service Action Re-starts “Remaining Hours counter” to max and allows Interval to
Set service interval be modified at the same time.
(hours) Use to reset the service indicator after servicing is complete.
203: No Service Audit Allows the service engineer to store a service reference in the
Set service Ref. No. Action pump for Audit purposes.
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Reqd
for Type of
Command Pump Response / Note
Test command
Mode
204: No Service Audit Allows the service engineer to store a service date in the pump for
Set service date Action Audit purposes.
205: No Service Action The last service date stored is retrieved and displayed.
Read service date
206: No Service Action The last service interval stored is retrieved and displayed.
Read service
interval (hours)
207: No Service Action The last service reference stored is retrieved and displayed.
Read service
Ref. No.
309: No Service Audit Used when a replacement Power Supply PCB is fitted.
Set Power Supply Action
PCB serial No.
30A: No Reserved Service Clears the Total Hours counter and hence the displayed value at
Clear hours run action. Use when a start-up. This is the number of hours since a major build event.
total pump re-build
has occurred.
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Pump Repair Flowtron ACS900 Service Manual
CHAPTER 5
PUMP REPAIR
WARNING: BEFORE DISMANTLING THE PUMP, ENSURE UNIT HAS BEEN ISOLATED
FROM THE POWER SUPPLY BY REMOVING THE CORD PLUG FROM THE
WALL OUTLET.
1 General
This chapter details repair procedures for the Flowtron ACS900 pump. All repairs should be carried out
by Arjo approved service personnel.
Use only approved Arjo replacement parts. Use of unapproved parts can compromise EMC performance
and result in increased emissions or reduced immunity.
Note: If the Rear Case of the pump is removed for any reason, the mains power cord must be
removed first (Refer to Page 52, Section 6).
1.1 Page 44, Table 9 defines the testing which must be carried out following each repair:
1.1.1 To check the Basic Pump Operation, refer to Chapter 4, Page 36, Section 3.
1.1.2 To carry out the Garment Recognition Test, refer to Chapter 4, Page 34, Section 2.
1.1.3 To carry out the Electrical Safety Tests, refer to Chapter 4, Page 39, Section 6.
CAUTION: When reassembling the pump or replacing any of its internal components,
use a driver with a torque gauge to tighten all screws to the torque values
listed in this section. Do not overtighten.
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Note: If the tubesets are removed or disconnected, then the pump will automatically require
recalibration.
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30
20
10
cable omitted for clarity
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30 10
LAB690-01 ACS900 Rear Label (all regions except KSA and Brazil)
a. Make sure the correct labels (Items 20 and 30) is fitted to the pump, depending on the type of
pump and where it was manufactured.
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CAB320
CAB321
CAB326
CAB322
CAB323
CAB324
CAB325
CAB327
Model No.
526000-03
UK
526000-04
526000-01
USA
526000-02
526000-05
Australia
526000-06
526000-07
Europe
526000-08
526000-09
Swiss
526000-10
526000-11
Japan
526000-12
526000-13
China
526000-14
South Africa/ 526000-15
India 526000-16
526000-17
KSA
526000-18
526000-21
INT
526000-22
526000-23
Middle East
526000-24
526000-25
Asia
526000-26
526000-33
Thailand
526000-34
526000-35
Panama
526000-36
526000-37
Iran
526000-38
Finland/Bosnia 526000-41
and Herzegovina/
Bulgaria/Croatia/
526000-42
Serbia
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Pump Repair Flowtron ACS900 Service Manual
CAB334SZ
CAB329SZ
CAB365SZ
Country
CAB328
Model No.
PTBR 526000-19
526000-20
Taiwan 526000-27
526000-28
Russia 526000-31
526000-32
Israel 526000-39
526000-40
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30
40 50
20
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WARNING: BEFORE REMOVING THE MAINS POWER CORD RETAINER, MAKE SURE
THE PUMP UNIT HAS BEEN ISOLATED FROM THE MAINS POWER SUPPLY
BY REMOVING THE MAINS POWER PLUG FROM THE WALL SOCKET.
CAUTION: Make sure the replacement mains power cord (Fig 22, Item 10) is the correct
part, or the electrical safety of the pump may be impaired.
7.1 Carefully push the Mains Power Cord IEC connector (Fig 22, Item 10) fully into the IEC
connector inside the pump. Place the mains power cord into the groove in the Rear Case.
7.2 Install the Mains Power Cord Retainer (Refer to Page 52, Section 5).
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2
10
30
60
60
40
4
30
40 4
4 50
526323SZ Bed Hook for Australia Spares (only provide spare part) 2
a. Includes: 1 x Rear Case, 1 x Mount hook left, 1 x Hook Mount right, 2 x bed hook, 1 x hook
bumper left, 1 x hook bumper right, 2 x rear foot, 2 x base foot, 8 x Screw, Pan HD Torx PT,
M3 X 16 STL-ZN, 8 x Screw Flat HD Torx, M3 X 12 STL ZN, 1, 1 x Label, refer to manual
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20
30
6
50
10 40
a. Includes 1 x Front Case Assembly, 1 x Downlight Window, 1 x Base Foot, 1 x Downlight Win-
dow Gasket, 1 x Display Window Gasket, 2 x LCD Gasket, 1 x Keypad ACS900, 1 x LCD
Window, 1 x Arjo Badge Small
b. Includes 1 x Front Case Assembly, 1 x Lens, LED - RH, 1 x Lens, LED - LH, Insert M3, Loctite
460
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WARNING: BEFORE DISMANTLING THE PUMP, ENSURE UNIT HAS BEEN ISOLATED
FROM THE POWER SUPPLY BY REMOVING THE CORD PLUG FROM THE
WALL OUTLET.
12.1 Remove the mains power cord from the pump (Refer to Page 52, Section 6).
12.2 Lay the pump face down on a flat surface.
12.3 Remove the bottom centre screw (Fig 24, Item 40).
Note: The bottom centre screw has a different Torx screw thread to the other six screws.
12.4 Remove the six screws (Fig 24, Item 30).
12.5 Three interconnecting cables link the Rear Case assembly to the Front Case assembly. With
care, lift the Rear Case (Fig 24, Item 10) to reveal the interconnections.
12.6 Disconnect the Power connection from the Power Supply PCB Assembly (Fig 25, Item 30).
12.7 Disconnect the LED connection from the Power Supply PCB Assembly (Fig 25, Item 70).
12.8 Disconnect the speaker cable (Fig 25, Item 80) from the main PCB assembly (Fig 34, Item 2).
12.9 Lift the disconnected Rear Case (Fig 24, Item 10) away from the Front Case (Fig 24, Item 20).
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80
70
30
60
10 4
20
4
Mounting Bosses
(Part of Front Case Ass'y)
50
40
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Holes for
1 support pillars
Blue
To power transformer
Brown
LED connector
2
Fuse holder
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Blue
Brown
10
20
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16 Replacing the Mains Power Fuse on the Mains Inlet PCB Assembly
WARNING: MAKE SURE THE REPLACEMENT FUSE IS THE CORRECT TYPE AND
RATING, OR THE ELECTRICAL SAFETY OF THE PUMP MAY BE IMPAIRED.
16.1 Remove the Rear Case from the pump (Refer to Page 56, Section 12).
16.2 Un-clip the plastic cover (Fig 27, Item 20), and remove the fuse (Fig 27, Item 10).
16.3 Install the new fuse into the fuseholder, and clip the plastic cover onto the fuseholder.
16.4 Install the Rear Case onto the pump (Refer to Page 56, Section 13).
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20
40
60
70 30 4
2
4
Figure 28 - Replacing the Power Supply Module
2
1
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WARNING: DO NOT CONNECT THE MAINS POWER CORD TO THE PUMP AND SWITCH
ON THE MAINS POWER SUPPLY, WHEN THE REAR CASE IS REMOVED
FROM THE PUMP. VOLTAGES IN EXCESS OF 30 VOLTS RMS OR 50 VOLTS
DC ARE PRESENT ON THE POWER SUPPLY MODULE AND CAN, IN
CERTAIN CIRCUMSTANCES, BE LETHAL.
CAUTION: Static Sensitive Devices. Electrostatic discharge can seriously damage the
PCB assemblies. This pump should only be opened by personnel trained in
ESD methods and with appropriate equipment and anti-static protection.
The PSU Assembly comprises the PSU, PSU Mounting Bracket and Battery.
17.1 Put the pump down on its front and remove the Rear Case from the Front Case (Refer to
Page 56, Section 12).
17.2 Remove the Mains Inlet PCB assembly (Refer to Page 58, Section 14).
17.3 Remove the connecting cables from the Power Supply Module (Fig 29, Items 1 and 2).
17.4 Remove the four retaining screws (Fig 28, Item 30) holding the PSU mounting bracket
(Fig 28, Item 40) to the case (Fig 28, Item 50).
17.5 Lift the Power Supply Module (Fig 28, Item 10) from the pump.
17.6 To detach the PSU from the PSU mounting bracket (Fig 28, Item 40) Refer to
Page 64, Section 19.
WARNING: DO NOT CONNECT THE MAINS POWER CORDSET TO THE PUMP AND
SWITCH ON THE MAINS POWER SUPPLY, WHEN THE REAR CASE IS
REMOVED FROM THE PUMP. VOLTAGES IN EXCESS OF 30 VOLTS RMS OR
50 VOLTS DC ARE PRESENT ON THE POWER SUPPLY MODULE AND CAN,
IN CERTAIN CIRCUMSTANCES, BE LETHAL.
CAUTION: Static Sensitive Devices. Electrostatic discharge can seriously damage the
PCB assemblies. This pump should only be opened by personnel trained in
ESD methods and with appropriate equipment and anti-static protection.
18.1 Make sure the PSU is attached to the PSU mounting bracket (Fig 28, Item 40) Refer to
Page 64, Section 19.
18.2 Place the PSU assembly (Fig 28, Item 10) onto the four pillars in the case (Fig 28, Item A).
18.3 Refit the four retaining screws (Fig 28, Item 30). Torque to 0.4 - 0.5 Nm.
18.4 Refit the PSU IN connector (Fig 29, Item 2). Make sure the other end of the cable is connected
to the Mains Inlet PCB (Fig 26, Item 1).
18.5 Refit the PSU Out connector (Fig 29, Item 1). Make sure the other end of the cable is connected
to the Main PCB (Fig 34, Item 8).
18.6 Install the Rear Case assembly onto the Front Case (Refer to Page 56, Section 13).
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40
70 4
4
A
80
4
10
20
Position cable tie
centrally on the battery
50
30
60
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CAUTION: When a new battery is installed, always connect the pump to the AC power
source before using the battery as a power source.
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40
50 10
70
60
20 30
a. The Tubeset Assemblies (item 40) are NOT interchangeable. Make sure the correct Tubeset Assembly
is fitted to the pump, depending on the type of pump and the tubeset length required.
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Note: Compressor removed for clarity Connect 6 pin stepper motor connector
on manifold assembly to main PCB
40
70
10
50
30
Connect silicone tube
to compressor
20
60
A
90 120
80
100
110
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90 526349 Motor 1
a. The Tubeset Assemblies (item 40) are NOT interchangeable. Make sure the correct Tubeset
Assembly is fitted to the pump depending on the pump type and the tubeset length required.
CAUTION: Do not disconnect the transducer tube from the transducer on the Main PCB
assembly. Always disconnect the transducer tube at the Valve Module
assembly.
23.5 Disconnect the Compressor Tube (Fig 32, Item 30) from the Valve Module assembly.
23.6 Disconnect all power from the Main PCB by removing the Mains Power (Fig 34, Item 8) and
Battery Power (Fig 34, Item 9) connections from the Main PCB.
CAUTION: If the Garment Sensor is removed before power is disconnected from the
Main PCB this will result in unexpected movement of the Valve Module
stepper motor.
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23.7 Disconnect the Garment Sensor cable (Fig 32, Item B) leading from the Main PCB
(Fig 34, Item 1).
23.8 Carefully begin lift the Valve Module assembly (Fig 32, Item 10) and the Tubeset assembly
(Fig 32, Item 70) from the pump.
23.9 While lifting the Valve Module assembly disconnect the Stepper Motor cable (Fig 32, Item A)
leading to the Main PCB (Fig 34, Item 3).
23.10 Remove the four screws (Fig 32, Item 60) and the Retaining Pin (Fig 32, Item 70).
23.11 Remove the Motor Wire Assembly (Fig 32, Item 80) from the Motor (Fig 32, Item 90) and
remove the Motor (Fig 32, Item 90).
23.12 Remove the Trim, Edge (Fig 32, Item 100), Spirol Pin (Fig 32, Item 110) and the Module Gasket
(Fig 32, Item 120), if necessary.
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2
a. The Main PCB Assemblies (item 10) are NOT interchangeable; the replacement PCB
assembly must be the same part number as the original PCB assembly fitted to the pump.
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CAUTION: Static Sensitive Devices. Electrostatic discharge can seriously damage the
PCB assemblies. This pump should only be opened by personnel trained in
ESD methods and with appropriate equipment and anti-static protection.
CAUTION: Do not disconnect the Pressure Transducer tube (Fig 34, Item 5) from the
pressure sensor. The tube is part of the Main PCB assembly and will be
replaced as part of that assembly.
CAUTION: Do not disconnect the LCD module (Fig 34, Item 6) from the Main PCB
assembly. This cannot be replaced as a separate item.
CAUTION: Do not attempt to pull the keypad cable out of the connector (Fig 34, Item 4)
on the Main PCB assembly, or damage to the cable and the connector could
occur. This is a ZIF (Zero Insertion Force) connector, which must be
“unlocked” before the cable can be removed.
CAUTION: The Main PCB Assemblies are NOT interchangeable; the replacement PCB
assembly must be the same part number as the original PCB assembly fitted
to the pump.
The Main PCB assembly is comprised of the Main PCB, LCD module and transducer tube. This
assembly is not repairable and must be replaced as a complete unit.
Note: Access to the Main PCB assembly is made easier if the Compressor and Valve Module
assembly are first removed.
7 To Pressure Module
6 5 10
2
10 8 9
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25.1 Put the pump down on its front and remove the Rear Case from the Front Case
(Refer to Page 56, Section 12).
25.2 Remove the Valve Module Tubeset assembly (Refer to Page 68, Section 23).
25.3 Remove the Compressor assembly (Refer to Page 77, Section 28).
Keypad Cable
Total Travel =
less than 2mm
Locking
Plate
25.4 Remove the Keypad connector from the Main PCB (Fig 34, Item 4),
(refer to Figures 34 and 35).
25.4.1 Using your thumbnails, or a small tool which will not damage the ZIF socket, gently lift
the outer edges of the locking plate away from the connector body on the ZIF socket,
until the locking plate is in the fully open position (fully extended). The keypad cable is
now released.
Note: The total travel of the locking plate is less than 2mm.
25.5 Remove the two retaining screws (Fig 33, Item 20). Pull the Main PCB assembly away from the
case so that it clears the locating pins on the support bosses and lift it up and out of the pump.
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10 20
Membrane Cable
60
30
40
50
a. The Display Window Assemblies (item 10) are NOT interchangeable; the replacement Window
Assembly must be the same part number as the original Window Assembly fitted to the pump.
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20
100
60
70
90
50
40
10
30
3
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20
10
562360
10 ACS900 Front Case Assembly, Spare 1
Refer toTable 15
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20
33.1 Remove the old downlight window and any residual adhesive, if applicable. Clean areas
thoroughly.
33.2 Peel the downlight window gasket (Fig 42, Item 10) from the backing film. Align and apply it to
the recess on the base of the case.
33.3 Align and press the downlight window into the recess on the base of the case.
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Service Software Flowtron ACS900 Service Manual
CHAPTER 6
SERVICE SOFTWARE
1 Introduction
This section describes the software used to service the Flowtron ACS900 pump. Two different
programmes are available:
TAPP Communicator
The Therapy and Prevention Products (TAPP) programme sets up two way communications between
the PC and the pump. It can request stored information from the pump, such as battery status
information etc. It can also send commands to the pump instructing it to perform pre-defined tasks. For
a list of the available commands, refer to Table 8, Page 41.
TAPP Uploader
This programme is used to upgrade the pump’s software. Upgrades should be carried out as specified
within the relevant Service Bulletin.
Requirements
• Both software packages must be installed on a Personal Computer (laptop or desktop) equipped
with a USB 2.0 port. Refer to the software’s readme file for the system requirements.
• Administrator privileges are required to install and setup the software. If you do not have these, you
will require the assistance of your IT department.
• A standard type-A to mini-B USB cable is required to connect the PC to the pump. This is available
as a service component.
To install TAPP Communicator, Refer to Page 87, Section 4.
To install TAPP Uploader, Refer to Page 87, Section 5.
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30
To PC
10
20
2.1 To access the pump’s USB port, open the USB cover (Fig 43, Item 10) by removing the retaining
screw (Fig 43, Item 20) then removing the cover.
2.2 Connect the small Mini-B plug of the USB cable to the pump (Refer to Figure 43). Connect the
larger Type-A plug to a standard USB port on the PC that will be used to update the software.
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3.4 At the next window, select Install the software automatically and click Next.
The driver will now be installed from the CD. Ignore any warnings about “digital signatures” if they
appear. When complete, the message New hardware has been installed and is ready for use is
displayed.
Note: If the procedure does not start or complete as above, refer to “Troubleshooting Communications
Failure” on page 90.
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4.3 Locate the INSTALL TAPP Communicator file and double click it. This launches the installer
which completes in a DOS window, with no other user intervention required.
4.4 When complete, the message Finished installing TAPP Communicator appears.
Click OK to exit.
4.5 TAPP Communicator can now be accessed from the Windows program list or via a desktop
shortcut.
5.3 Locate the INSTALL TAPP Uploader file and double click it. This launches the installer which
completes in a DOS window, with no other user intervention required.
5.4 When complete, the message Finished installing TAPP Uploader appears.
Click OK to exit.
5.5 TAPP Uploader can now be accessed from the Windows program list or via a desktop shortcut.
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6.3 To confirm or change the COM port settings, click on Comms then Comms Settings. The current
status of the USB Virtual COM port is displayed.
6.4 In this example, the communication port is automatically set to use COM3 with a Baud rate of
57600. Always use this Baud rate. Regarding the COM port, COM1 and COM2 are often
physical ports reserved by the PC, so the new added port is likely to be COM3, or higher. In
most cases, the correct port will be automatically assigned, however some PCs reserve different
ports for additional devices, so it may be necessary to manually edit the settings.
6.5 Click CHANGE to confirm the new settings.
To confirm operation of the Communication Settings:
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6.6 From the TAPP Communicator start-up screen, click on Service then Service Control.
6.7 Select the ACS900_Command.cfg file in the TAPP Communicator folder. Click Open. This
opens the Service Screen which is used to send and receive service data from the pump.
Message
field
Received
data field
Transmitted
data field
Comms
status
indicator
6.8 The Communications status indicator should be green to indicate successful communications
between the PC and the pump. If the indicator is red, click on the adjacent Connect Comms
button. This should toggle the communication on and off. If the indicator remains red, refer to
“Troubleshooting Communications Failure” on page 90.
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7.3 When the System Properties window appears, click on the Hardware tab and then Device
Manager. Click on the Ports (COM & LPT) item to expand it and show the contents.
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7.4 The ST Microelectronics Virtual COM port should appear in the list of devices. If it does not, or it
has a yellow warning triangle or red cross next to it, it has not been installed correctly.
7.5 To delete an incorrectly installed device, right click on the device name, select Uninstall. When
the Confirm Device Removal window appears, click OK.
7.6 Disconnect the pump from the USB cable and restart it. Reconnect the USB cable. Windows will
detect the new device. If the device driver is already on the PC, it will install automatically.
If the driver is missing, follow the procedure to install new drivers (refer to Page 86, Section 3).
If Windows does not detect the new device, contact your IT support department.
7.7 Occasionally, the COM port may be assigned to an already reserved port, perhaps a modem,
mouse or some other serial device in the PC. Such devices are normally assigned to the first
four COM ports. If a Windows resource conflict occurs, usually denoted by a yellow triangle next
to the device name, change the setting of the virtual COM port to use a higher port number.
Open the Device Manager and double click on the ST Microelectronics Virtual COM port.
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7.8 In the Properties window, click on the Port Settings tab and then click on Advanced.
7.9 Use the COM Port Number drop down list to select a new COM port, for example COM5. Click
OK to save the changes.
7.10 Close the Device Manager and reopen it. The virtual COM port will now be displayed with the
new settings.
7.11 Before communications can take place, the COM port in TAPP Communicator must be changed
to match the new settings. To do this, start TAPP Communicator and click on Comms then
Comms Settings.
7.12 Select the new COM port number, in this case COM 5 to match the PC and click CHANGE to
apply the changes.
7.13 Open the TAPP Communicator Service Screen (refer to Page 87, Section 4.1) and attempt to
send a simple read command to the pump. Confirm that clicking the CONNECT COMS button
alternately connects and disconnects the link (the indicator adjacent to the button changes from
red to green). Sending a command to the pump will automatically reopen the connection.
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Message
field
Received
data field
Transmitted
data field
Comms
status
indicator
Note: The transmitted query string is displayed in the Tx Data field and the received string (containing
the required data) in the Rx Data field. Messages regarding the success (or failure) of a
command appear in the Message field.
8.4 If a write command is sent, it is often necessary to attach values to that command. When
required, extra data field(s) appear containing the default value and the range of supported
values displayed above the field.
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Load File
information
Progress window
Progress bar
9.8 Click on Load File to locate and load the binary update file into memory.
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9.9 Click on Start Bootloader. The Bootloader confirmation message will be displayed (refer to
Figure 61). If the PC is equipped with sound, you should also hear a USB disconnection beep.
9.10 At the same time, the pump will be forced into Bootloader mode and will display the Bootloader
Screen (refer to Figure 62).
Note: If the pump is operating from its internal battery, the red front panel LEDs and red power LED will
begin to flash alternately. If the pump is operating from mains power, the green power LED will
begin to flash.
9.11 Wait a few seconds until you hear the reconnect ion beep from the PC, then click on OK (refer to
Figure 61).
Note: If you click on OK before hearing the second beep, the upload will fail and you will need to
restart the upload process. If your PC does not have sound, wait at least 5 seconds between
clicking Start Bootloader and clicking OK on the Bootloader confirmation message (refer to
Figure 61).
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9.12 The upload process normally takes around 15 seconds during which time a progress bar will be
displayed. The pump’s LCD also displays the progress as a percentage.
Note: Do not disconnect the power from the pump or PC during the upload process.
Note: Do not unplug the USB cable during the upload process.
9.13 When upload has been successfully completed, the screen displays File Upload Completed
OK and the pump will automatically reboot.
9.14 Confirm that the pump’s software version has been updated and that it operates correctly before
disconnecting the USB cable.
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Upload Failure
The most likely causes of upload failure are that either the USB connection between the PC and the
pump is not physically connected, or that the COM port settings are not configured correctly.
10.1 Check the connection between the pump and the PC (refer to Page 85, Section 2).
Disconnect the USB cable and reconnect it, in case a time-out has left the port unavailable.
Restart the pump in case communications failure has caused a time-out and retest
communications (refer to Page 87, Section 4.1).
10.2 Check the COM port setting in TAPP Uploader is the same as that set in Windows (and TAPP
Communicator). If it is not, use the up/down arrows adjacent to the port number to change the
currently assigned Com port. When the desired number is displayed, click SET to save the
displayed port number.
Currently active
COM port
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CHAPTER 7
TECHNICAL SPECIFICATION
1 Pump Specification
PUMP
Model Flowtron ACS900
Supply Supply
Part
Number Configuration(a) Country Voltage Frequency
(V) (Hz)
526000-01 STD US, Canada, Venezuela, Mexico,
526000-02 OR Ecuador, Colombia, Peru
526000-05 STD
Australia, New Zealand, Argentina
526000-06 OR
526000-07 STD Italy, France, GermanyPart,
526000-08 OR Austria, Poland, Czech Republic
100 - 230 50 - 60
526000-09 STD
Switzerland
526000-10 OR
526000-11 STD
Japan
526000-12 OR
526000-13 STD
China
Part 526000-14 OR
Numbers 526000-15 STD
South Africa, India
526000-16 OR
526000-17 STD
Kingdom of Saudi Arabia 230 60
526000-18 OR
526000-19 STD
526000-20 Brazil
OR
526000-25 STD
Egypt, Turkey
526000-26 OR
526000-27 STD
Taiwan 110 60
526000-28 OR
526000-29 STD
East EURO 100 - 230 50 - 60
526000-30 OR
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PUMP (Continued)
526000-31 STD
Russia 230 50
526000-32 OR
526000-33 STD
Thailand 220 50
526000-34 OR
526000-35 STD
Panama 110 60
Part 526000-36 OR
Numbers 526000-37 STD
Iran 220 50
526000-38 OR
526000-39 STD
Israel 230 50
526000-40 OR
526000-41 STD Finland/Bosnia and Herzegovina/
Bulgaria/Croatia/Serbia 230 50
526000-42 OR
Power 10 - 40 VA
Input
Size 230 x 228 x 190 mm (9.1 x 9.0 x 7.5 in.)
Weight 4.1 kg (9.0 lb)
Case Flame Retardant ABS Plastic
Material
Mains
Power
5A to BS1362 (UK ONLY)
Plug Fuse
Rating
Degree of
protection
Class II, Double Insulated
against
Type BF
electric
shock
Degree of
protection
against IPX3 - Protected against spraying water
liquid
ingress
Mode of Continuous
operation
Pressure Foot Garment: 130 ± 10 mmHg
Range
Uniform (DVT) Calf and Calf & Thigh Garments: Range: 35 - 65 ± 5 mmHg
Factory Default: 40 ± 5 mmHg
Sequential (Tri Pulse) Calf and Calf & Thigh Garments: 45 ± 5 mmHg
a. Configuration:
STD is the Standard pump which has a standard length tubeset (2.1 m / 7 ft).
OR is the Operating Room pump which has a longer tubeset (4 m / 13 ft long).
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ENVIRONMENTAL INFORMATION
Condition Temperature Range Relative Humidity Atmospheric Pressure
Storage and Transport +10 °C to +40 °C 20% to 95% 700 hPa to 1060 hPa
(Long Term) (+50 °F to +104 °F) (non-condensing)
Storage and Transport -20 °C to +50 °C 20% to 95% 500 hPa to 1060 hPa
(Short Term) (-4 °F to +122 °F)
+ If the pump is stored in conditions outside of the “Operating” ranges, it should be allowed time to stabilise
at normal operating conditions before use.
2 Electromagnetic Compatibility
Product has been tested for compliance with current regulatory standards regarding its capacity to block
EMI (electromagnetic interference) from external sources.
Some procedures can help reduce electromagnetic interferences:
• Use only Arjo cables and spare parts to avoid increased emissions or decreased immunity which
can compromise the correct functioning of the equipment.
• Ensure that other devices in patient-monitoring and/or life-support areas comply to accepted
emissions standards.
Intended Environment: Home Healthcare Environment and Professional Healthcare facility environment.
Exceptions: HF Surgical Equipment and the RF Shielded room of an ME SYSTEM for magnetic
resonance imaging.
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RF emissions Group 1 The pump uses RF energy only for its internal
function. Therefore, its RF emissions are very
CISPR 11 low and are not likely to cause any interference
in nearby electronic equipment.
RF emissions Class A
IEC 61000-3-3
Electrostatic ±2kV, ±4kV, ±8kV, ±2kV, ±4kV, Floors should be wood, concrete or
discharge < ±8kV, ±15kV ceramic tile. If floors are covered with
(ESD) air synthetic material, the relative humidity
should be at least 30%.
EN 61000-4-2 ±8kV contact ±8 kV
contact
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Electrical fast ±1kV SIP/SOP ±1kV SIP/ Mains power supply should be that of a
transient/burst ports SOP ports typical commercial or hospital
environment.
EN 61000-4-4 ±2kV AC port ±2kV AC
port
Surge ±0,5kV, ±1kV; ±2kV, ±0,5kV, Mains power quality should be that of a
AC Mains, Line to ±1kV; ±2kV, typical commercial or hospital
Ground AC Mains, environment.
Line to
Ground
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0 % UT; 250/
0 % UT; 250/300 300
cycle cycle
a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless)
telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV
broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic
environment due to fixed RF transmitters, an electromagnetic site survey should be considered.
If the measured field strength in the location in which the product is used exceeds the applicable
RF compliance level above, the product should be observed to verify normal operation. If
abnormal performance is observed, additional measures may be necessary.
b. Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.
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3 Symbols
With respect to electric
shock, fire and mechanical
CE marking indicating
hazards only in
conformity with European
accordance with CAN/
Community harmonised Serial
E348583 CSA-C22.2 No. 60601.1
legislation. Number
(2008) + (2014).
Figures indicate Notified
(2008) + (2014) ANSI/AAMI ES 60601-1
Body supervision. ANSI/AAMI ES 60601-1
(2005) +AMD (2012)
(2005) + AMD (2012)
MEDICAL EQUIPMENT
The operator must read
this document Refer to this document
(Instructions for Use)
before use.
Note: This symbol is blue
i (Instructions for Use) for a
description of the product
classification (3rd Edition).
Model
Number
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PACKING INSTRUCTIONS Flowtron ACS900 Service Manual
CHAPTER 8
PACKING INSTRUCTIONS
1 Packing Specification
Poly Bag
MIS013 Plastic Bag
Locate electric
cord and hose
set in this area
Carton (Cardboard)
Box (526)
Box 367 Transport and
Storage Label
PKG865
Warning Label
513438
The ACS900 is intended to be shipped in a cardboard box in the above orientation such that it is
protected from shipping damage.
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CHAPTER 9
PARTS LIST
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526323SZ Bed Hook for Australia Spares (only provide spare part) 23 - 20 2
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Compressor Assembly
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Mains Leads
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Miscellaneous Items
526347SZ Mains Power Cord Retention Clip (For Taiwan and US) Fig. 1 1
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Flowtron ACS900 Service Manual Test Sheets
CHAPTER 10
TEST SHEETS
*The internal battery must be replaced if it is over 5 years old or has completed more that 600
charge/discharge cycles. This can be confirmed by running the TAPP Communicator commands 730
and 731 described in Chapter 4, Page 40, Section 7.
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Test Sheets Flowtron ACS900 Service Manual
Address:
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The following tests require the use of TAPP Communicator, Refer to Chapter 4, Page 40, Section 7
G5 Stop therapy
The following operation requires the use of TAPP Communicator, Refer to Chapter 4, Page 40, Section 7
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At Arjo, we are committed to improving the everyday lives of people affected by reduced mobility and age-related health challenges.
With products and solutions that ensure ergonomic patient handling, personal hygiene, disinfection, diagnostics, and the effective
prevention of pressure ulcers and venous thromboembolism, we help professionals across care environments to continually raise
the standard of safe and dignified care. Everything we do, we do with people in mind.
ArjoHuntleigh AB
Hans Michelsensgatan 10
211 20 Malmö, Sweden
www.arjo.com