Software Upgrade Procedure Smartpack2 Controller Udoc 370036.063!1!2 1
Software Upgrade Procedure Smartpack2 Controller Udoc 370036.063!1!2 1
Software Upgrade Procedure Smartpack2 Controller Udoc 370036.063!1!2 1
Smartpack2 Controller
Technical Support
+1 (800) 435-4872
[email protected]
www.eltek.com/us
2 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
Table of Contents
1. Introduction ......................................................................................................... 4
Before upgrade ..................................................................................................................7
Required equipment and software ...............................................................................7
Additional resources ................................................................................................8
Warnings .....................................................................................................................8
Upgrade procedures ................................................................................................9
2. Backing Up Your System Configuration ............................................................ 10
3. Upgrade Procedure Using Eltek Network Utility (ENU) .................................... 13
4. Upgrade Procedure Using a Secure Digital Card ............................................... 16
Files required for the upgrade ..................................................................................... 16
Additional documentation ............................................................................................ 17
Before upgrade ............................................................................................................... 17
Upgrade Procedure ........................................................................................................ 18
5. Configuration Import Using XML File ................................................................. 23
Before uploading configuration update .................................................................... 23
Importing the XML Configuration File ........................................................................ 25
Appendix A. How to record changes to the configuration profile to an XML file . 32
Appendix B. Option to Import XML Configuration .................................................. 37
Revision Table.................................................................................................................. 43
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 3
1. Introduction
This document describes the tasks required to upgrade the software of the
Smartpack2 Control System in Eltek Power Systems. The procedures allow you to
perform the upgrade on site.
A typical Smartpack2 based control system consists of: Smartpack2 Master
Controller, Smartpack2 Basic Controller, IO Monitor, Battery Monitor, and Load
Monitor.
Multiple Smartpack2 Basic Industrial Controllers may be found in more complex
telecommunications and industrial power systems, in which the rectifier’s bays
precede the distributions bays.
The following figure represents a typical control system in a large power system.
I/O MONITOR2 LOAD MONITOR
SMARTPACK2 LOAD MONITOR
MASTER Terminator Plug
RECTIFIERS RECTIFIERS
The free version of Eltek Network Utility (ENU), as the method to upgrade the
Smartpack2 Master Controller.
4 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
Important Notes:
Start by installing sequentially the next higher software version from the
one installed in your controller (i.e. if the controller software version is 1.0,
then install version 1.1, 1.2, 1.3, until the final upgrade version).The Table 1
below shows the software version history for each controller.
Skipping over software releases may result in erratic behavior, and possible
irrecoverable lockup, of the device being upgraded.
The free version of the ENU allows you to upgrade the Smartpack2 master
controllers through the Ethernet port, one at a time. The licensed version of
the ENU allows the upgrade of multiple controllers simultaneously.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 5
The procedures in this document should not be used to downgrade the
software in the controller. A software downgrade may cause incompatibility
issues and or system damages; hence, Eltek does not recommend this
practice, and shall not be held responsible for the loss of any data or system
malfunction if the user chooses to do so.
6 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
Before upgrade
Before upgrade have the following information available:
Contact Eltek Technical Support to obtain the XML file if not otherwise
available.
Eltek PowerSuite version 3.5 or later installed on the computer. This program
can be found on the SD card or the Eltek CD associated with the controller
(part number 356807.CD3). As an alternative, you can download PowerSuite
from the Eltek Share file server at https://eltek.sharefile.com. Figure 2
illustrates the Sharefile login screen; you can log in using an Eltek account, or
simply use guest credentials to download PowerSuite.
Eltek Network Utility (ENU) program version 2.1 or later installed on the
computer. The ENU program can be found on the SD upgrade, or you can
download it from the Eltek Sharefile server at https://eltek.sharefile.com.
Figure 2 illustrates the Sharefile login screen; you can log in using an Eltek
account, or simply use guest credentials to download the ENU program.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 7
Figure 2 – Eltek Sharefile web site login window.
Additional resources
In addition to this document, the following documentation may be needed. Be sure
to obtain copies of these documents, before beginning upgrade procedures. Copies
of the documents can be downloaded from https://eltek.sharefile.com, as
described in the preceding section.
Navigation and Menu Tree: Smartpack2 Controller (Document number
370017.033).
The user guide that was shipped with your power system.
Warnings
The procedures described in this document are intended to upgrade an
energized, live power system. Both AC and DC voltages as well as high
currents are present.
8 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
Eltek recommends to upgrade the power system during programmed
maintenance hours.
Observe all precautions and site rules to avoid contact with any voltage and
current carrying conductor to prevent electrical shock.
In the event unforeseen circumstances occur during the upgrade, Eltek is not
responsible for the loss of any data.
Upgrade procedures
The upgrade procedures are described in the following chapters:
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 9
2. Backing Up Your System
Configuration
Before you start the upgrade process, create a backup of your system
configuration using the SD card that was shipped with the system.
IMPORTANT NOTE: THE BACKUP FILES ARE VALID ONLY FOR THE SYSTEM AND
SOFTWARE VERSION USED TO CREATE THE BACKUP. NEVER USE THE BACKUP ON
ANOTHER SYSTEM OR DIFFERENT SOFTWARE VERSION.
1. At the front of the Smartpack2 Master Controller, slide the lever from the
right to the left to access the SD card slot.
2. Verify that an SD card is present and properly inserted into the controller SD
port.
4. Using the navigation keys on the display, navigate to the icon on the screen
labeled Up/Download, and then press the Enter key .
10 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
5. Choose Save/Load Config, and press Enter.
7. On the new screen, choose SP2 Master 11, and press Enter.
8. At the prompt navigate with the Arrow Up key to 0003, and press Enter.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 11
9. Observe that the lock pad on the lower right corner on the screen shows it in
the open position; then press Enter.
10. On the new screen choose SP2 Master 11, and press Enter.
11. The message Writing data to SD-card appears on the lower screen to
indicate that the configuration is being saved.
12. Wait until the message Writing data to SD-card is no longer displayed on the
screen. When the message disappears, it is an indication that the
configuration for the SP2 Master controller was saved.
13. Continue to choose one-by-one the next control units listed on the screen
and repeat steps 9 and 10 until the configuration for the last item in the list
has been saved.
14. Remove the SD card and label it with the backup name (that is, your system
part number), software version, and date created.
This concludes the procedure for making a backup of the system configuration
before an upgrade.
Note: The backup files obtained during the above procedure are not
interchangeable between software versions. Delete and restore the file every
time the system software is upgraded.
12 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
3. Upgrade Procedure Using Eltek
Network Utility (ENU)
The Eltek Network Utility (ENU) program allows local and remote upgrade of the
Smartpack2 master controller.
This chapter explains how to upgrade the Smartpack2 Master controller ONLY, and
requires the latest version of the ENU installed on your computer. The correct
version of the upgrade software file, “405006.009_UPDATE_X.X_APP.s19”, must
be available on the local hard drive, or on other media accessible by the computer.
1. Locate the Ethernet RJ-45 port on the controller. Using a standard Ethernet
cable (straight through cable) Category 5 (CAT 5) or better, connect the
controller to a Local Area Network (LAN) port, or to the computer Ethernet
port RJ-45.
2. Verify that the connection has been established and start the Eltek Network
Utility program.
3. Choose the magnifying glass icon on the upper left corner of the window.
The program will query for any Smartpack2 master controllers that are
connected to the Local Area Network (LAN), or connected directly to the
computer. The main window of the ENU will populate and list any controllers
connected to the same network.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 13
4. From the list of controllers on the window, highlight the Smartpack 2 Master
Controller to upgrade.
6. On the next window choose Open file. You will be prompted to locate the
.S19 upgrade file.
7. On the file browser window, highlight the correct file with the extension .S19
(for example, 405006.009_UPDATE_2.3.APP.s19) and choose Open. The
window will close.
14 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
8. Returning to the Software upgrade window, click the Submit button.
9. On the Are you sure? dialog box, click Yes to proceed with the upgrade. The
software upload begins; you can see the status of the process on the
progress bar that follows.
After the upload is complete, the controller performs an automatic reboot, and the
message Complete will appear on the right end of the progress bar.
This concludes the upgrade of the Smartpack2 Master Controller through the ENU
program.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 15
4. Upgrade Procedure Using a Secure
Digital Card
The Smartpack2 Master Controller (SP2) features a Graphical User Interface (GUI)
that facilitates local navigation through the menus to upgrade the following control
units:
IO Monitor Type 1
IO Monitor Type 2
IO Monitor Type 3
Load Monitor
Smartpack2
242100.500.VC 405006.009 Update_XX_APP.s19 ENU – Ethernet port
Master
Smartpack2 Basic
242100.601.VC 405019.009 SP2BASIN.S19 SD Card/SD port
Industrial
16 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
SP2 Controllers and CAN nodes list
Smart Node
242100.200.VC 402077.009 SMARTNOD.MHX SD Card/SD port
RS232_RS485
Additional documentation
For additional documentation about the controller, refer to the “Additional
resources,” listed on page 8. Reference is made to these other documents within
this procedure. If you do not have a copy of these documents handy, download
them from https://eltek.sharefile.com, as described in the section, “Required
equipment and software,” on page 7.
Before upgrade
Please be aware of the following recommendations:
The Smartpack2 Master controller will list all the units or CAN nodes that
are present in the system connected through CAN 1 bus.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 17
Upgrade Procedure
1. At the front of the Smartpack2 Master controller slide the lever from right to
left to access the SD card port.
Insert SD
card here
4. Using the navigation keys on the keypad, navigate to the icon on the screen
labeled Up/Download, and then press the Enter key .
18 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
5. Choose Software Upgrade, and press Enter. The controller will display the
list of all available items that can be upgraded.
6. On the new screen, using the UP or DOWN arrows, choose the unit to
upgrade (for example, SP2 Master 11, and press Enter. The controller will
request the upgrade PIN code.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 19
7. At the prompt, navigate with the Arrow Up to key to position each digit. Start
with the first digit to the right and use the Left arrow to navigate to the next
digit, and so on. After inserting the PIN code 0709, press the Enter key.
Note: The master controller will perform a reboot after the programming is
concluded and will set the screen back to home.
To upgrade the other units in the system start again from step 3 in this procedure
and navigate to the unit next below the master controller.
8. Press the Enter key again. The programming process of the selected unit will
begin. The message Reading from SD Card and Programming will appear on
the display during this process.
20 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
Figure 21 – Smartpack2 Master display
showing reading from SD card message
The upgrade of the system is complete when the last unit is programmed.
The screen shown in the preceding figure will time out and go back to the home
screen after approximately 5 minutes if left unattended.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 21
The new software information will be displayed on this screen after it automatically
times out, or if it is manually is set back to the home screen.
22 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
5. Configuration Import Using XML File
The following procedure guides you through the task of importing a XML file to
update the system configuration. The XML file will configure new features after the
upgrade.
IMPORTANT NOTES:
The controller components are all connected to CAN 1 bus, and each one
of the CAN nodes has a unique address that is set by a DIP Switch
configuration.
The XML file will target the specific component addresses and assumes
that the DIP Switches configuration is sequential. Rectifiers bays first,
then distribution bays.
Import ONLY one of the XML files to update the system configuration.
XML files are located in the SD card under the folder named XML
Files/<your power system name>/Configuration Upgrade XML.
Identify the correct XML file by the AC main input voltage and the number
of the rectifier’s bay that matches your system hardware, see Table for
more details.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 23
The Configuration Update XML files were recorded to update new
features in your system. It will not modify the existing configuration prior
to the upgrade.
If the AC input voltage for your system does not match the AC voltage
that the XML indicates, the AC mains alarm levels need to be manually
configured.
Importing a Factory Defaults with XML files is NOT part of the upgrade.
It will set the configuration of the system back to the factory defaults,
and will erase any change(s) to the configuration made after the
installation.
Should you have any doubt about the appropriate XML file for your
system, contact Eltek Technical Support before applying the
configuration.
As an example, Table shows the list of XML files that correspond to larger
PowerPack systems. Make sure that you import the correct file as per the system
input voltage and the number of rectifier bays.
24 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
Importing the XML Configuration File
The procedure requires the latest version of Eltek PowerSuite installed on the
computer.
2. Enter the IP address of the controller in the field Control unit IP address.
Leave the other parameters the same.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 25
3. Enter PIN code 3 in the field Password, and click the Connect button.
4. On the main window tool bar choose Tools > Import/Export Configuration
(XML files) > Next.
5. On the next dialog box, select Read from file > Load configuration from file >
Open.
26 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
6. In the next dialog box, the program promps you for the location (on the
computer) where the configuration file is stored, for example,
Documents/Eltek/Saved Configuration. Locate the file, highlight it, and
choose Open.
7. Going back to the Import/Export Configuration (step1) dialog box, click the
Next button.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 27
8. The next dialog box shows the hardware destination to which the
configuration will be written. Choose Next to confirm writing the imported
configuration.
28 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
10. A new box appears, with a progress bar of the process. The progress
indicator closes automatically when the process is complete.
11. The next dialog box presents the final summary of the process.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 29
12. When finished, PowerSuite shows a dialog box with an indication that, due to
the changes, the program needs to reconnect to the system. This
connection is needed in order to refresh the application with the new
settings. Choose OK to reconnect.
13. The previous dialog box will remain on the screen while PowerSuite
reconnects. Click the Report button to generate a PDF file report
summarizing the changes, and then Close the window.
30 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
14. The following figure illustrates the PDF report generated by PowerSuite.
Keep the report to track any changes made to the configuration.
16. Upload of the updated configuration is completed. Confirm that the system
is operating normally without alarms.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 31
Appendix A. How to record changes to
the configuration profile to an XML file
This appendix is not a direct part of the upgrade procedure. It is intended to provide
you with an option to record changes to the factory configuration profile, should
such changes be necessary.
The configuration profile changes are recorded in an eXtensible Markup Language
(XML) file.
32 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
2. Enter the IP address of the controller in the field Control unit IP address.
Leave the other parameters the same.
3. Enter the required PIN code 709 in the field Password, and click the Connect
button.
4. On the main window tool bar choose Tools > Record changes to file. A new
dialog box will open.
Note: After selecting Record changes to file, the window shown in Figure 40
will open to initiate the dialog to either select an existing XML file to record
the changes, or create a new file. The PowerSuite program is a Microsoft®
Windows® based application and points to the default directory located in
the computer’s local hard drive at My Documents/Eltek/PowerSuite.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 33
In the PowerSuite directory, other XML files may exist if you have previously
uploaded or saved the configuration for other or identical power systems.
The XML files are unique for each power system, part number and
configuration.
5. On the new window choose the appropriate XML file or create a new file by
entering a File name for the new configuration; then choose Open. A new
configuration file will be created for PowerSuite to record the changes. The
window will close automatically and bring you back to PowerSuite home
window.
6. At the Home Window observe the lower right side and make sure that a red
dot is present and making a pulsating movement. This indicates that the
recording function is turned ON.
34 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
7. From the system tree on the left side of PowerSuite home window, choose
the part of the system to change configuration. The following figure
illustrates the steps to change and record new values to the number of
battery strings, battery capacity, and reference voltage (float voltage).
8. When all the changes are made, click the Apply button to ensure that the
changes are written to the system memory. Then click OK to close the
window and continue with the next step to stop or turn OFF the recording.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 35
9. On the Tools tab, on the main window, choose Stop recording changes.
10. On the main window, choose Disconnect PowerSuite and Exit the program.
36 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
Appendix B. Option to Import XML
Configuration
This appendix is intended to provide you with an additional option to import the XML
configuration file.
Chapter 5, “Configuration Import Using XML File,” describes how to import the XML
configuration by using Eltek PowerSuite program. The following procedure guides
you through the procedure of how to import an XML configuration using a web
browser. For this procedure, both Microsoft Internet Explorer and Mozilla Firefox
web browser supports the process.
To import the XML configuration file using the web interface:
1. Initiate Mozilla Firefox program and type the controller IP address on the web
address bar, for example, 192.168.10.20, and then hit the Enter key on your
computer keyboard. The login window appears. Click LOGIN.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 37
2. On a new dialog box, you will be prompted for the user credentials. Type in
the word admin for both Username and Password, and then click OK to log in.
3. The next window shows the power system web home page. From the tool bar
on the top, choose Commands.
38 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
4. The new window shows a menu tree on the left side. These are commands
applicable to different sections of the power system, that is, system
commands, battery commands, etc. Choose Load/Save Config.
5. On the new window choose Load Config File, and then choose Browse.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 39
6. On the next dialog box, highlight the XML file to upload, for example,
208VAC_1_Rectifier bay_4_DC distribution bay.xml, and then choose Open.
7. On the next dialog box, the system shows a summary of the xml file. Choose
Upload Config file to begin uploading the configuration. A progress bar
indicates the status of the process.
40 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
8. When the upload is complete, choose the Home icon on the main tool bar to
return to the home page and to refresh the graphical web interface (GUI).
9. When back to the home page, click Logout on the tool bar to terminate the
section. This will terminate the section with the controller but the connection
to the system will remain active.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 41
10. Close your web browser to completely terminate the connection with the
controller.
42 Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014
Revision Table
Revision Published Description CO
1 April - 2014 Initial release NA
2 Nov - 2014 Modified Important Notes on pages 5, and 141112UA
table 2 on page 16-17.
Software Upgrade Procedure: Smartpack2 Controller – Doc. No. 370036.063, Issue 2, Nov-2014 43
2925 E Plano Parkway
Plano, TX 75074
USA
Technical Support
+1 (800) 435-4872
[email protected]
www.eltek.com/us
www.eltek.com
US Office: International:
Eltek, Inc. Eltek AS
2925 E Plano Pkwy, Plano, TX 75074, USA Gråterudv. 8, Pb 2340 Strømsø, 3003 Drammen, Norway
Phone: +1 (469) 330-9100 Fax: +1 (469) 330-9101 Phone: +47 32 20 32 00 Fax: +47 32 20 32 10