Chapter Three Research Methodology Intro
Chapter Three Research Methodology Intro
Chapter Three Research Methodology Intro
RESEARCH METHODOLOGY
Introduction
This chapter presents the methodology used for collecting the data for the study. It
explains the study population, sample and sampling procedure, data collection techniques, data
collection procedure, administration of the survey instrument, and data analysis. It also gives
details about the population and sampling techniques used for the research.
Research Design
According to Welman and Kruger (1999:46), research design is the plan according to
which we obtain research participants (subjects) and collect information from them. In it, we
describe what we are going to do with the participants with a view to reaching conclusions about
the research problem (research hypothesis or research questions).This research investigated the
comparison of motivation, development, and productivity level among the employees working in
ACCESS bank.
In this research, survey was used because it involves respondents and questionnaires to
provide qualitative and quantitative answers to the problems related to the company, by
searching for the necessary information. A survey consists of predetermined set of questions that
is given to a sample. With a representative sample, that is, one that is representative of the larger
population of interest, one can describe the attitude of the population from which the sample was
drawn. Further, one can compare the attitudes of different population as well as look for changes
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in attitudes over time. A good sample selection is needed to generalize the findings from the
Population of Study
A population is a summation of all organisms of the same group or species, which live in
the same geographical area, and have the capability of breeding (Wikipedia). Welman and
Kruger (2001; 46) defined population as the objects, which may be individuals, organizations,
human products and events, or the conditions to which they are exposed.
A cross section of the staff of ACCESS Bank comprising of 50 subjects drawn from
every class and staff of the organization was sampled. For the purpose of this study, the workers
In order to have a more effective sampling of the various groups of staff, a total of
50 staff was sampled. The following numbers were sampled from each group:
Although management staff is only 9%of the entire staff strength, 15 subjects were
sampled from the group representing 30% of the management staff. The researchers believed that
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this group constitutes the leadership of the organization and their attitudes are more likely to
affect the motivation of the workers. 28 of the respondents sampled were permanent staff. This
group consisted of Account Officers, Teller Captains, Customer Information Service Officers,
Funds Transfer Officers and Operation Heads. The remaining 7 of the respondents are the staff
on contract bases.
Research Instrument
Questionnaire was used for initiating responses from the respondents selected for the
study.
The first part (A) consisted of questions that made it possible for the bio-data to be
collected. This part of the questionnaire was intended to elicit information about the sex, age,
The second part of the questionnaire contained the dependent variables which were
designed to elicit responses from respondents on familiarity dimension and to find out the extent
to which this affects their motivation to work and enhance productivity by influencing employee
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4. Editing the questionnaire and specifying procedures for its use.
Consequently, care was taken to ensure that the information collected on implication of
adequate motivation on workers’ development and productivity, for example, was relevant to the
subject under consideration and that the response received to each question was the type elicited.
A total of 50 respondents completed and returned the questionnaires and all filled and
returned questionnaires were used for the analytical purposes. The questionnaires collected from
The analytical tool used in the analysis is namely; use of simple percentage.
Percentage analysis is the method to represent raw streams of data as a percentage (a part
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