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Software Status Flowchart

The document outlines the software request approval process that a customer goes through. It begins with the customer filling out a request form which saves as "Starting". It is then sent to approvers who can approve, deny, or take no action within 30 minutes. If approved, the requestor is notified and the software status changes to "Approved". If denied or no response, the request is denied and the requestor notified.

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0% found this document useful (0 votes)
50 views1 page

Software Status Flowchart

The document outlines the software request approval process that a customer goes through. It begins with the customer filling out a request form which saves as "Starting". It is then sent to approvers who can approve, deny, or take no action within 30 minutes. If approved, the requestor is notified and the software status changes to "Approved". If denied or no response, the request is denied and the requestor notified.

Uploaded by

FCB
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Process Customer

Status = blank
Begins Requests Close
Software

Fill out the Notify


Status = Start
Infopath form Software Status Flowchart requestor w
reason

Status = Denied
No

Request Form Notify Waiting 30


Approval
Saved:Starting Requestorw min Approval Approved? Yes
Status= Request sent
Software Approver Names period
WApproval
Status = Approved
Status = Start Status = WApproval No
Response
ApprovalStatus N/A
No Notify
Response requestor
Wait every 3
hours before
next check up
Status = Denied

Notify
requestor Wait 4 No
No Approved? Response Approved? Yes
reason calendar days

Status = Denied
Status = Denied No
Close
Software
Notify
requestor w
reason

Close
Software

Yes

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