8 Hour Pre-Assignment Training Course for

Security Guards

Unit One: Introduction

 Lesson Objectives
Upon completion of this section, the student,
without reference to notes, will be able to:

1. Describe the training requirements prior to obtaining a

security guard registration card.

2. Describe the training requirements after obtaining a

security guard registration card.

3. Describe the modules of instruction in the 8 Hour Pre-

Assignment Training Course for Security Guards.

8 Hour Pre-Assignment Training Unit One: Introduction Slide 2

Course for Security Guards
 Overview
A. Security Guard Act of 1992
1. Security industry enforces the rules, regulations and
procedures of employers and clients.

2. Screening, hiring and training of security guards is a

matter of state concern.

3. Uniform standards created.

8 Hour Pre-Assignment Training Unit One: Introduction Slide 3

Course for Security Guards
 Overview
B. Security guards must complete:
1. 8 Hour Pre-Assignment Training Course before
being registered (by Dept. of State).

2. 16 Hour On-The-Job Training Course within 90 days

of obtaining the first job as a Security Guard.

Once a security guard has completed the above courses,

they are not required to complete them again, even if they
change employers.

8 Hour Pre-Assignment Training Unit One: Introduction Slide 4

Course for Security Guards
 Overview
B. Security guards must annually complete:

3. 8 Hour Annual In-Service Course every calendar

year thereafter.

8 Hour Pre-Assignment Training Unit One: Introduction Slide 5

Course for Security Guards
 Overview
C. Holders of a Special Armed Guard
Registration Card must complete the
following courses:
1. 47 Hour Firearms Training Course for Armed
Security Guards.

2. Eight Hour Annual Firearms Training Course for

Armed Security Guards every calendar year
thereafter.

8 Hour Pre-Assignment Training Unit One: Introduction Slide 6

Course for Security Guards
 Overview
D. Exemptions and Waivers
1. Certain categories of NYS law enforcement officers
may be exempt from, or eligible for a waiver of, the
training requirements of the Security Guard Act.

For specifics contact DCJS staff at (518) 457- 4135

or visit our website at:

http://www.criminaljustice.state.ny.us/ops/sgtraining

8 Hour Pre-Assignment Training Unit One: Introduction Slide 7

Course for Security Guards
 8 Hour Pre-Assignment Training
Course for Security Guards
Unit 1 Introduction (1/4 hour) - Provides an
overview of the Security Guard Act of 1992,
Chapter 336, and explains the objectives of the
course.

Unit 2 Role of a Security Guard (1 1/4 hours) -

Provides an overview of the security industry
and defines duties typically performed.

8 Hour Pre-Assignment Training Unit One: Introduction Slide 8

Course for Security Guards
 8 Hour Pre-Assignment Training
Course for Security Guards
Unit 3 Legal Powers and Limitations (2 hours) -
Defines the differences between security
guards and law enforcement officials, and
explains custody and arrest procedures.

Unit 4 Emergency Situations (1 hour) - Provides

an overview of different types of emergencies
and methods of response.

8 Hour Pre-Assignment Training Unit One: Introduction Slide 9

Course for Security Guards
 8 Hour Pre-Assignment Training
Course for Security Guards
Unit 5 Communications and Public Relations
(1 hour) - Explains the communication process
and identifies how perceptions affect
interactions.

Unit 6 Access Control (1/2 hour) - Identifies the

elements of access control, identification and
defines three types of access control.

8 Hour Pre-Assignment Training Unit One: Introduction Slide 10

Course for Security Guards
 8 Hour Pre-Assignment Training
Course for Security Guards
Unit 7 Ethics and Conduct (1 hour) - Defines
and explains the importance of the Code of
Ethics for Security Guards.

Unit 8 Review and Examination (1 hour).

8 Hour Pre-Assignment Training Unit One: Introduction Slide 11

Course for Security Guards
 Summary
Upon completion of this section, the student,
without reference to notes, will be able to:
1. Describe the training requirements prior to obtaining a
security guard registration card.

2. Describe the training requirements after obtaining a

security guard registration card.

3. Describe the modules of instruction in the 8 Hour Pre-

Assignment Training Course for Security Guards.

8 Hour Pre-Assignment Training Unit One: Introduction Slide 12

Course for Security Guards
8 Hour Pre-Assignment Training Course for
Security Guards

Unit Two: Role of the Security Guard

 Lesson Objectives
Upon completion of this section, the student,
without reference to notes, will be able to:

1. Identify the functions of a security guard and the

responsibilities that accompany the position.

2. Define detect, deter, and report.

3. List and describe the duties performed by security

guards.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 2
Course for Security Guards
 Functions of a Security Guard
A. Public Relations.
1. Security Guards are the face of the organization
they serve.

2. Conduct and appearance are essential to

positive public image.

3. All contact should be courteous and professional.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 3
Course for Security Guards
 Functions of a Security Guard
B. Character.
1. Honest.
2. Well disciplined.
3. Loyal to the organization they serve.
4. Must perform duties, no matter how routine.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 4
Course for Security Guards
 Functions of a Security Guard
C. Attitude.
1. Courteous and considerate.

2. Firm, not belligerent.

3. Non-threatening.

4. Show a genuine interest in duties.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 5
Course for Security Guards
 Functions of a Security Guard
D. Appearance.
1. Hard approach.
a. Police style uniform and paramilitary training.

2. Soft approach.
a. Civilian style clothes – shirt, tie, blazer.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 6
Course for Security Guards
 Functions of a Security Guard
E. Knowledge of the Job.
1. Security guards are always learning.

2. A security guard should be familiar with:

a. Facilities.
b. Patrol routes.
c. People.
d. Employer policies and procedures / changes or
Updates.
e. Local laws and rules.
f. Emergency procedures.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 7
Course for Security Guards
 Primary Directives
A. Detect - proactive observation and
perception, including patrols.

B. Deter - (prevent crimes from occurring)

maintain high visibility, vary patrol
routes / times.

C. Report - report and record (both written and

verbal) all observations and
contacts per employer policy.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 8
Course for Security Guards
 Primary Directives
1. Positive Continuum Cycle.

Detect

Deter

Report

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 9
Course for Security Guards
 Primary Directives
2. Proactive vs. Reactive.

Proactive - prevents a crime from

occurring.

Reactive - motivated by an incident in

progress.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 10
Course for Security Guards
 Security Guard Duties
B. Security Guards Must Have Knowledge of
the Facilities Being Protected, such as:
1. Policies and procedures of the employer/client,
post assignments and the security guard
operation.

2. Demographics and layout of the facilities and

hours of operation.

3. Safety and fire regulations.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 11
Course for Security Guards
 Security Guard Duties
B. Security Guards Must Have Knowledge of
the Facilities Being Protected, such as:
4. Alarm and fire fighting procedures.

5. Notification procedures for Police/Fire/EMS

response.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 12
Course for Security Guards
 Security Guard Duties
ABCTRUCKING, INC.

POST ORDERS

PACKAGE CHECK
All employees of ABC Trucking are subject to a package inspection at the end of their
work day. Security Guards assigned to the terminal posts are responsible to inspect
ALL packages carried out by employees. The hours of inspection are between 3:30
pm and 6:30 pm at both of the terminals. There is another inspection upon the close
of each terminal which is approximately 12:00 midnight.

GATE PASSES
All drivers leaving with any vehicle in the yard must first submit a gate pass to the
security guard before the vehicle is allowed to leave the yard. A copy of a valid gate
pass is contained in this section of the post orders.

YARD GATE
The yard gate is to be kept closed at all times EXCEPT between the hours of 5:00 pm
and 9:00 pm. The yard gate MUST be closed at all times on weekends and holidays.
It is the responsibility of the security guard at the terminals to check the gates once
every hour to make sure that they are secure.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 13
Course for Security Guards
 Security Guard Duties
C. General Tasks of Security Guards.
1. Escort service.

2. Alarm response.

3. Crime prevention.

4. Constant localized patrol.

a. Mobile.
b. Foot.
c. Bicycle.
d. Fixed.
e. Closed circuit television.
8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 14
Course for Security Guards
 Security Guard Duties
C. General Tasks of Security Guards.
5. Crowd control.

6. Traffic control.

7. Customer/client service.

8. Basic investigations (information gathering).

9. Any others, as assigned.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 15
Course for Security Guards
 Security Guard Duties
D. Site Specific Tasks of Security Guards.
1. Theft (by outsiders).
2. Substance abuse.
3. Employee theft.
4. White collar crime.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 16
Course for Security Guards
 Security Guard Duties
E. Emergency situations.
1. Fires & Explosions.
2. Terrorism.
a. Weapons of mass destruction (WMD).
1) Chemical dispersal.

2) Biological dispersal.

3) Radiological

4) Nuclear.

5) Explosives.
8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 17
Course for Security Guards
 Security Guard Duties
E. Emergency situations.
3. Bomb threats.
4. Riots.
5. Civil disturbances.
6. Strike/picket actions.
7. Hazardous material incidents.
8. Natural disasters accidents.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 18
Course for Security Guards
 Security Guard Duties
E. Emergency situations.
9. Medical emergencies.

10. Evacuations (where applicable).

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 19
Course for Security Guards
 Security Guard Duties
F. Must be able to handle all situations.

G. Must know legal limitations.

1. Acting as security guards, not police or peace
officers.

H. Must know polices and procedures of

organizations they serve.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 20
Course for Security Guards
 Summary
Upon completion of this section, the student,
without reference to notes, will be able to:

1. Identify the functions of a security guard and the

responsibilities that accompany the position.

2. Define detect, deter, and report.

3. List and describe the duties performed by security

guards.

8 Hour Pre-Assignment Training Unit Two: Role of the Security Guard Slide 21
Course for Security Guards
8 Hour Pre-Assignment Training Course for
Security Guards

Unit Three: Legal Powers and Limitations

 Lesson Objectives
Upon completion of this section, the student,
without reference to notes, will be able to:
1. Describe the origin of a security guard’s arrest
authority and the liability for their action or lack thereof.

2. List the factors supporting an arrest.

3. Define a felony and a misdemeanor.

4. Describe circumstances when arrest without a warrant

is authorized by a security guard.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 2

Course for Security Guards Limitations
 Lesson Objectives
Upon completion of this section, the student,
without reference to notes, will be able to:
5. Describe proper procedures for taking persons into
custody who have been detained by security guards.

6. List the circumstances when a security guard is

authorized to use physical force.

7. List the circumstances when a security guard is

authorized to use deadly physical force.

8. List procedures to follow upon arrest of a suspect.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 3

Course for Security Guards Limitations
 Overview

A. Security guards provide a safe and secure

environment.
1. May require guard to take legal action against those
who have committed a crime.

2. Security guard may be liable for action taken/not

taken.

3. Security guards are civilians and do not have the

same authority as police or peace officers.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 4

Course for Security Guards Limitations
 Overview

A. Security guards provide a safe and secure

environment.
4. New York State law and employer policy should
dictate procedure for arrest and detention by
security guards.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 5

Course for Security Guards Limitations
 Origin of Security Guard
Arrest Authority and Liability
A. U.S. Federal, state and local laws - based on
English Common Law, a traditional body of
unwritten legal precedents.
1. In America, these rights include protection from
unlawful searches and seizures and self
incrimination.
2. These rights are the first ten amendments to the
U.S. Constitution - referred to as the Bill of Rights.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 6

Course for Security Guards Limitations
 Origin of Security Guard
Arrest Authority and Liability
B. Authority from NYS law and Common Law.
1. A police officer, subject to certain limitations as to
location, may arrest a person without a warrant for:
a. Any offense when he has reasonable cause to believe that
such person has committed such offense in their presence;
and
b. A crime when he has reasonable cause to believe that
such person has committed such crime, whether in his
presence or otherwise.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 7

Course for Security Guards Limitations
 Origin of Security Guard
Arrest Authority and Liability
B. Authority from NYS law and Common Law.
2. A security guard, like any other citizen, may arrest
another person, subject to certain limitations,
without a warrant (PL 143.30):
a. for a felony when the latter has in fact committed such
felony and

b. for any offense when the latter has in fact committed

offense in his presence.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 8

Course for Security Guards Limitations
 Origin of Security Guard
Arrest Authority and Liability
B. Authority from NYS law and Common Law.

3. A security guard must act within the guidelines

imposed by their employer.

4. A security guard should seek direction from a

supervisor when determining the classification of a
crime or offense.
a. Proving that a crime took place is extremely difficult.

b. Liabilities may be imposed on the security guard for

improper conduct.
8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 9
Course for Security Guards Limitations
 Origin of Security Guard
Arrest Authority and Liability
B. Authority from NYS law and Common Law.
4. (cont.)
c. A security guard who exceeds their authority may be
subject to a civil lawsuit and criminal prosecution.
1) Civil lawsuits may seek money damages from both the
company and the security guard.

a) “Respondent Superior”.

d. A security guard who does not act properly could be

subject to reprimand and/or loss of employment.
1) A security guard may be accused of negligence by both
the company and the person suing.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 10

Course for Security Guards Limitations
 Origin of Security Guard
Arrest Authority and Liability
B. Authority from NYS law and Common Law.
4. (cont.)
e. Compensatory damages, which can be assigned, involve
payment to a person for injuries sustained because the
security guard acted or failed to act.

f. Punitive damages are awarded for several reasons,

including fraud, oppression, malice, or wanton conduct.
Punitive damages are damages having the character of
punishment or penalty.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 11

Course for Security Guards Limitations
 Origin of Security Guard
Arrest Authority and Liability
C. Possession of Firearms or Other Weapons.
1. Security Guards may carry firearms only with clear
and direct permission of employer.

2. Armed Guards must possess valid:

a. NYS Pistol License (Penal Law 400.00).

b. NYS Armed Security Guard License.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 12

Course for Security Guards Limitations
 Origin of Security Guard
Arrest Authority and Liability
C. Possession of Firearms or Other Weapons.
2. Armed Guards must possess valid: (cont.)
c. Must have successfully completed:

1) 47 Hour Firearms Training Course for Security Guards (initial

firearms training).

2) 8 Hour Annual In-Service Training Course for Armed Security

Guards (annual firearms training).

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 13

Course for Security Guards Limitations
 Origin of Security Guard
Arrest Authority and Liability
C. Possession of Firearms or Other Weapons.
3. Security Guards may use Aerosol Subject Restraint
devices (Pepper Spray), designed for civilian use,
for defensive purposes only.

4. Security Guards are not permitted to possess or use

impact weapons - including, but not limited to: Metal
Knuckles, chukka sticks, billy-clubs, blackjacks,
bludgeons, police batons (PR-24s, straight, or
expandable).

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 14

Course for Security Guards Limitations
 Factors Supporting an Arrest
A. Physical Evidence.
1. Chain of custody.

B. Confessions.
1. Written, signed, witnessed.

C. Fingerprints and photographs.

1. Readily discernable.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 15

Course for Security Guards Limitations
 Factors Supporting an Arrest

D. Identification of the defendant.

1. Keep person making identification present.

E. Personal observation by security guard.

F. Information from police sources.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 16

Course for Security Guards Limitations
 Factors Supporting an Arrest

G. Information from other than police sources.

1. Use caution.

2. Must demonstrate:
a. Reliability of person making identification.

b. Informant's basis for knowledge of the crime.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 17

Course for Security Guards Limitations
 Definitions

A. Offense – (NYS Penal Law 10.00(1)) conduct for

which a sentence to a term of imprisonment or a fine is
provided by any law of this state, local law, or
ordinance of a political subdivision of the state, or by
any order, rule, or regulation of any government
instrumentally authorized to adopt the same.

B. Violation – (NYS Penal Law 10.00(3)) offense,

other than a traffic infraction, for which a sentence or
term of imprisonment in excess of fifteen days cannot
be imposed.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 18

Course for Security Guards Limitations
 Definitions
C. Misdemeanor – (NYS Penal Law 10.00(4)) an
offense other than a traffic infraction, for which term of
imprisonment of in excess of fifteen days may be
imposed, but for which a sentence to a term of in
excess of one year cannot be imposed.

D. Felony – (NYS Penal Law 10.00(5)) offense, for

which a sentence or term of imprisonment in excess of
one year may be imposed.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 19

Course for Security Guards Limitations
 Circumstances When Arrest
without a Warrant is Authorized
A. Arrest without a warrant; by any person; when
and where authorized. (NYS Criminal Procedure
Law §140.30).

1. For a felony when the offender has:

a) in fact committed such felony, and

b) for any offense when the offender has in fact committed

such offense in their presence.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 20

Course for Security Guards Limitations
 Circumstances When Arrest
without a Warrant is Authorized
A. Arrest without a warrant (cont.)
2. Felony arrests may be made anywhere in the state.
Arrests, other than a felony, may only be made in
the county where committed.

B. Standard of proof – In fact committed.

1. No hunch, guess or even reasonable belief may
support an arrest. The legality of the arrest is based
on whether the offense was actually committed by
the person arrested.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 21

Course for Security Guards Limitations
 Procedures for Taking
Persons into Custody
A. Arrest without a warrant; by a person acting
other than as a police officer or a peace officer;
when and how. (NYS Criminal Procedure Law
§140.35).

1. A person may arrest another person at any hour of

any day or night.

2. Must inform the person whom he is arresting of the

reason for such arrest unless he encounters
physical resistance, flight or other factors rendering
such procedure impractical.
8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 22
Course for Security Guards Limitations
 Procedures for Taking
Persons into Custody
A. Arrest without a warrant (cont.)
3. May use physical force pursuant to Penal Law
Section 35.30.
a. Defend himself, or third party, from eminent use of deadly
physical force.

b. Effect the arrest of a person who has committed murder,

manslaughter in the first degree, robbery, forcible rape or
forcible sodomy and who is in immediate flight of the crime
scene.

Security Guards should make every effort to avoid using force.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 23

Course for Security Guards Limitations
 Procedure to Follow-up an Arrest

A. Arrest without a warrant; by person acting

other than as a police officer or a peace officer;
procedure after arrest. (NYS Criminal
Procedure Law §140.40).
1. Must without unnecessary delay, deliver or attempt
to deliver the person arrested to the custody of a
police officer.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 24

Course for Security Guards Limitations
 Procedure to Follow-up an Arrest

B. Applicability of Miranda Warning.

1. Applies to “police custodial interrogation.” The
Miranda decision is directed at law enforcement
officers and does not apply to private citizens
(security guards).

C. Security guards must make all required court

appearances related to an arrest.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 25

Course for Security Guards Limitations
 Summary
Upon completion of this section, the student,
without reference to notes, will be able to:
1. Describe the origin of a security guard’s arrest
authority and the liability for their action or lack thereof.
2. List the factors supporting an arrest.
3. Define a felony and a misdemeanor.
4. Describe circumstances when arrest without a warrant
is authorized by a security guard.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 26

Course for Security Guards Limitations
 Summary
Upon completion of this section, the student,
without reference to notes, will be able to:
5. Describe proper procedures for taking persons into
custody who have been detained by security guards.
6. List the circumstances when a security guard is
authorized to use physical force.
7. List the circumstances when a security guard is
authorized to use deadly physical force.
8. List procedures to follow upon arrest of a suspect.

8 Hour Pre-Assignment Training Unit Three: Legal Powers and Slide 27

Course for Security Guards Limitations
8 Hour Pre-Assignment Training Course for
Security Guards

Unit Four: Emergency Situations

 Lesson Objectives
Upon completion of this section, the student,
without reference to notes, will be able to:

1. List the four general types of emergency situations

that a security guard may encounter.

2. List the factors that govern a security officer’s

response when alerted to a specific emergency
situation.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 2

Course for Security Guards
 Overview
A. A Security Guard’s primary function is to
protect life and property.
1. Recognize the emergencies typically
encountered.

2. Assess the threat to life and property.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 3

Course for Security Guards
 Potential Emergency Situations
A. Fire – prevention is key.
1. Four Classes of fire:
a. Class A - Ordinary combustibles, rags, wood,
paper, trash.

b. Class B - Flammable liquids.

c. Class C - Electrical.

d. Class D - Combustible metals, alloys

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 4

Course for Security Guards
 Potential Emergency Situations
A. Fire.
2. Most extinguishers are rated for “A-B-C”
fires. Security Guards must be familiar with
firefighting equipment / alarms / procedures.
a. Check class before using.

3. Response to a fire (RACE).

a. Respond
b. Alarm
c. Contain
d. Extinguish

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 5

Course for Security Guards
 Potential Emergency Situations
A. Fire.
4. Using a fire extinguisher.
a. Pull the locking pin.
b. Aim the nozzle.
c. Squeeze the handle.
d. Sweep across the base of the fire.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 6

Course for Security Guards
 Potential Emergency Situations
A. Fire.
5. While on patrol, the security guard should
be attentive to factors which could
contribute to the outbreak of fire. Following
is a list of some areas to be watchful of
while performing the patrol function:
a. Dirt / rubbish build up, improperly stored rags -
especially greasy rags.
b. Smoking in unauthorized areas.
c. Open flame heating devices.
d. Improperly stored hazardous materials.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 7

Course for Security Guards
 Potential Emergency Situations
A. Fire.
5. (cont.)
e. Unmarked/unlit emergency exits.
f. Unattended space heaters.
g. Unattended coffee makers or other appliances left
"on".
h. Combustibles stored near heaters.
i. Defective electrical equipment.
j. If any potential hazard is noted while on patrol, it
should be reported immediately and rectified if
possible. The situation should not be left, if it is
felt that a fire could result.
8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 8
Course for Security Guards
 Potential Emergency Situations

A. Fire.
6. Be alert to:
a. Locations of fire extinguishers.

b. Status of extinguishers.

c. Location of alarm pull stations.

7. A security guard’s safety is primary. Once the

security guard is safe, then he must alert
others to the situation.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 9

Course for Security Guards
 Potential Emergency Situations
B. Explosions.
1. Accidental.

2. Intentional criminal act.

a. Terrorism.

b. Sabotage.

c. Protest.

d. Bomb Threats.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 10

Course for Security Guards
 Potential Emergency Situations
B. Explosions.
3. Primary responsibility - safety and security of
the security guard, then:
a. Injured parties.
b. Contain panic.
c. Safety (evacuation, etc.).
d. Security of premises.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 11

Course for Security Guards
 Potential Emergency Situations

B. Explosions.
4. Bomb threats. All businesses receive them.
a. Most unfounded.

b. Know and follow employer

procedure.

c. Steps to take during a bomb threat:

1) Listen to what the caller says.

2) Try to keep the caller on the phone.

3) Listen for background noises.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 12
Course for Security Guards
 Potential Emergency Situations
B. Explosions
4. Bomb threats.
c. Steps to take during a bomb threat: (cont.)

4) Try to ascertain the type of bomb.

5) Try to ascertain the bomb’s location.

6) Try to ascertain the detonation time.

7) Try to find out why it was placed.

8) Remain calm.

9) Notify management.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 13

Course for Security Guards
 Potential Emergency Situations

B. Explosions.
4. Bomb Threats.
d. How bombs are introduced:
1) Mail, courier, parcel post.

2) Messenger.

3) Disgruntled employee.

4) Former employee.

5) Emotionally disturbed person.

6) Protest group(s).

7) Car/truck.
8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 14
Course for Security Guards
 Potential Emergency Situations
B. Explosions.
4. Bomb Threats.
e. Standardized bomb threat checklist.
1) When is the bomb going to explode?

2) Where is the bomb?

3) What does it look like?

4) What kind of bomb is it?

5) What will cause it to explode?

6) Why?

7) Where did you place the bomb?

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 15

Course for Security Guards
 Potential Emergency Situations
B. Explosions.
4. Bomb Threats.
e. Standardized bomb threat checklist.
8) Where are you calling from?
9) What is your address?
10) What is your name?
f. Bombs can also be placed outside the facility - in trash
cans, dumpsters, mailboxes, vehicles, etc. Security
guards need to be attuned to their surroundings and
have the ability to recognize when something appears
out of place or out of the ordinary.
g. Some organizations involve their security officers in
bomb searches. All security guards should be aware of
their role in the event of a bomb search and, at
minimum, assist authorities whenever possible.
8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 16
Course for Security Guards
 Potential Emergency Situations
C. Hazardous Material (HAZMAT) Incidents.
1. Understand the NFPA Placards.
2. Know what materials your organizations
uses/stores.
3. Follow employer response plan.
4. Hazardous material incidents - Response.
a. Do not touch or smell the product.

b. If liquid, do not attempt to mop-up.

c. Make notifications by phone – no radios.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 17
Course for Security Guards
 Potential Emergency Situations
C. HAZMAT.
4. Hazardous material incidents - Response.
d. Secure and isolate the area.

e. Wait for trained response personnel to clean up.

D. Natural Disasters.
1. Hurricane.
2. Flood.
3. Tornado
4. Blizzards.
5. High Winds.
8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 18
Course for Security Guards
 Potential Emergency Situations
D. Natural Disasters.
6. Know your employers response plan.

7. During severe weather, security guards should be

prepared to assist in evacuations if necessary,
assist in emergency relocations, and detour people
around any affected area if necessary.

8. Security guards must become familiar with the

emergency plan in effect at the work site. They play
a key role in ensuring a smooth implementation of
the plan and assuring the safety of others and the
security of the facility in the event of a natural
disaster.
8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 19
Course for Security Guards
 Potential Emergency Situation
E. Crimes in Progress.
1. Contact 911.
2. Respond with more than one guard if
possible.
3. Listen to your dispatcher for updated
information which could be helpful.
4. Call for additional resources if necessary
(police, fire, medical).
5. Relay information to other responding
personnel.
8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 20
Course for Security Guards
 Potential Emergency Situation
E. Crimes in Progress
6. Remember laws relating to legal powers (use
of force; detaining suspects; etc.).
7. Identify and segregate potential witnesses.
8. Establish and secure the crime scene.
9. Maintain control of the scene until authorities
arrive.
10. If you receive a call reporting an incident,
gather as much information from the caller as
possible.
8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 21
Course for Security Guards
 Security Response to Emergencies

A. A security guard's response to emergencies

is key to ensuring a smooth implementation
and execution of the employer/client
emergency preparedness plan. In most
organizations, a formal (or sometimes
informal) plan is in place.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 22

Course for Security Guards
 Security Response to Emergencies

B. The National Incident Management System

(NIMS), which includes the Incident
Command System (ICS), is both the Federal
and State of New York standard for incident
response management.

C. The role of a security guard in an emergency

situation varies, depending on the situation.
There are, however, a number of actions to
take which are consistent, regardless of the
type of emergency.
8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 23
Course for Security Guards
 Security Response to Emergencies

D. Of primary concern in an emergency is the

safety of the security officer.

E. In any situation, the guard should follow a

basic set of actions geared toward reducing,
containing and controlling the situation:
1. Know the employer/client emergency plan and
expectations.

2. Know your specific role.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 24

Course for Security Guards
 Security Response to Emergencies
3. Keep the list of emergency contact numbers
readily available and up-to-date.
4. Request assistance from other agencies or
individuals as needed. Do not try to be a hero.
5. Make every effort to secure and isolate the
affected area.
6. Ensure your own safety and then that of other
employees, visitors and the neighboring
public.
7. Evacuate and assist as necessary. Keep a
safe perimeter around the affected area.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 25

Course for Security Guards
 Security Response to Emergencies
8. Always remain calm and reassuring. However,
remember that you are the "authority figure".
Keep control of yourself as well as the scene.
9. Take mental and field notes as the situation
evolves. Documentation is crucial.
10. Know your limitations - legal, physical, policy,
etc.
11. Have a thorough knowledge of the facility
including emergency exits, first aid stations,
extinguisher locations, alarm pull stations, etc.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 26

Course for Security Guards
 Security Response to Emergencies

12. As a final duty, critique your actions during the

situation. Learn from the experience.

13. Remember; during a crisis people look to the

security guard for guidance.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 27

Course for Security Guards
 Security Response to Emergencies
F. Contingency planning will minimize the loss
resulting from the situation. If you have any
questions regarding the employer’s/client's
expectations of you in an emergency or your
specific role, DO NOT hesitate to ask. If an
emergency arises, there may not be time to
clarify it.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 28

Course for Security Guards
 Summary
Upon completion of this section, the student,
without reference to notes, will be able to:

1. List the four general types of emergency situations

that a security guard may encounter.

2. List the factors that govern a security officer’s

response when alerted to a specific emergency
situation.

8 Hour Pre-Assignment Training Unit Four: Emergency Situations Slide 29

Course for Security Guards
8 Hour Pre-Assignment Training Course for
Security Guards

Unit Five: Communication and Public Relations

 Lesson Objectives
Upon completion of this section, the student,
without reference to notes, will be able to:
1. List the three components of the communications
process.
2. List the three methods of communication.
3. List three obstacles of communication.
4. Describe the components necessary to be an
effective communicator.

8 Hour Pre-Assignment Training Unit Five: Communication and Public Slide 2

Course for Security Guards Relations
 Overview
A. The importance of communication in the
security industry cannot be overstated.

B. Public perception is reality.

C. Communication can promote good public

relations.

8 Hour Pre-Assignment Training Unit Five: Communication and Public Slide 3

Course for Security Guards Relations
 Identifying the Components of the
Communication Process
A. The three components of the communication
process are:
1. Sender - the person delivering the message.

2. Receiver - the person to whom the message

is being delivered.

3. Feedback - affirmation that the message was

received.

8 Hour Pre-Assignment Training Unit Five: Communication and Public Slide 4

Course for Security Guards Relations
 Identifying the Components of the
Communication Process
B. Five uses of communication in security:
1. Public relations - most common use.

2. Compliance - maintenance of order.

3. Describing events - key for reports.

4. Emergencies - protect people/property.

5. Interviewing - investigative tool.

8 Hour Pre-Assignment Training Unit Five: Communication and Public Slide 5

Course for Security Guards Relations
 Identifying the Components of the
Communication Process
C. Effective communication and public relations
are essential skills for security guards.
1. Cited as the most important skill for security guards.

2. Verbal and non verbal communication skills.

3. Especially important during emergency situations.

D. The rapid, accurate exchange of information

can be critical for successful response to an
emergency in progress.

8 Hour Pre-Assignment Training Unit Five: Communication and Public Slide 6

Course for Security Guards Relations
 Three Methods of
Communication
A. Verbal communication.
1. Oral communication / language.

2. Must be clear and accurate.

3. Free of bias/prejudice.

B. Non-verbal communication.
1. Appearance, gestures, eye contact.

2. Create lasting impression.

8 Hour Pre-Assignment Training Unit Five: Communication and Public Slide 7
Course for Security Guards Relations
 Three Methods of
Communication
C. Written communication (most important).

1. Document activities and incidents.

2. Reports, notes, logs, etc.

3. Rules:

a. Record every detail, accuracy, neatness,

timeliness, simplicity, objectivity.

8 Hour Pre-Assignment Training Unit Five: Communication and Public Slide 8

Course for Security Guards Relations
 Three Methods of Communication
C. Written communication (most important).
b. Accurate.
c. Neat.
d. Timely.
e. Simple.
f. Objective.
g. A dull pencil is better than a sharp mind.

8 Hour Pre-Assignment Training Unit Five: Communication and Public Slide 9

Course for Security Guards Relations
 Obstacles to Effective
Communication
A. The four primary elements for effective
communication:
1. Language.
2. Message breakdown:
a. Poor word choice.
b. Unclear presentation.
c. Poor organization.

d. Unclear.

8 Hour Pre-Assignment Training Unit Five: Communication and Public Slide 10

Course for Security Guards Relations
 Obstacles to Effective
Communication
3. Psychological barriers:
a. Bias, panic, fear, unsafe
environment, noise, emotion.

4. Failed reception due to:

a. Mental illness.
b. Marital issues.
c. Finances.
d. Health issues.
e. Cultural differences.

8 Hour Pre-Assignment Training Unit Five: Communication and Public Slide 11

Course for Security Guards Relations
 Components of Effective
Communication
A. Methods used to improve the
communications process:
1. Feedback.
2. Third ear.

3. Rate of speech.

4. Face to face acknowledgment.

5. Sensitivity.
6. Reinforcement.
8 Hour Pre-Assignment Training Unit Five: Communication and Public Slide 12
Course for Security Guards Relations
 Components of Effective
Communication
A. Methods used to improve the
communications process:
7. Direct / Plain Language.
8. Repetition.
9. Confidence / command presence.

8 Hour Pre-Assignment Training Unit Five: Communication and Public Slide 13

Course for Security Guards Relations
 Summary
Upon completion of this section, the student,
without reference to notes, will be able to:
1. List the three components of the communications
process.

2. List the three methods of communication.

3. List four obstacles of communication.

4. Describe the components necessary to be an

effective communicator.

8 Hour Pre-Assignment Training Unit Five: Communication and Public Slide 14

Course for Security Guards Relations
8 Hour Pre-Assignment Training Course for
Security Guards

Unit Six: Access Control

 Lesson Objectives

Upon completion of this section, the student,

without reference to notes, will be able to:

1. Identify the basic elements of access control and

identification to include:
a. Visual Recognition.
b. Written Documentation.
c. Third Party Authorization.
d. Security Escort.

2. Define Threat Potential.

8 Hour Pre-Assignment Training Unit Six: Access Control Slide 2

Course for Security Guards
 Lesson Objectives

Upon completion of this section, the student,

without reference to notes, will be able to:

3. Identify definitions of the following terms:

a. Espionage.
b. Sabotage.
c. Terrorism.

4. Identify three types of access control.

8 Hour Pre-Assignment Training Unit Six: Access Control Slide 3

Course for Security Guards
 Overview

1. The control of access is a primary

concern to security guards.

2. Security guards must remain vigilant.

3. Security guards manage access.

8 Hour Pre-Assignment Training Unit Six: Access Control Slide 4

Course for Security Guards
 Elements of Access Control
and Identification
A. Visual recognition.
B. Written documentation (Identification
cards/Documents).
1. Visitor badges.
a. The badges should be secure and not
vulnerable to theft or duplication.
2. Vendor identification.
3. Work orders.

8 Hour Pre-Assignment Training Unit Six: Access Control Slide 5

Course for Security Guards
 Elements of Access Control
and Identification
B. Written documentation (Identification
cards/Documents).
4. Delivery employee photo badges.

5. Delivery manifests.

6. Request the person produce additional

identification in his/her name.

7. If during business hours, contact a supervisor

in the area for which the person is requesting
access.
8 Hour Pre-Assignment Training Unit Six: Access Control Slide 6
Course for Security Guards
 Elements of Access Control
and Identification
B. Written documentation (Identification
cards/Documents).
8. If after business hours, contact the designated
area or facility official for clearance.

8 Hour Pre-Assignment Training Unit Six: Access Control Slide 7

Course for Security Guards
 Elements of Access Control
and Identification
C. Third-party authorization.
1. Issuance of a written order which is forwarded to
security detailing the date and time of the visitor.

2. Security guard verifies the visitor’s identification by

contacting the employee whom the party wishes to visit
and receives verbal clearance.

3. Security procedures require that an employee report to

the security post and personally escort the visitor to the
designated area. The employee at that point assumes
responsibility for the visitor.

8 Hour Pre-Assignment Training Unit Six: Access Control Slide 8

Course for Security Guards
 Elements of Access Control
and Identification

D. Security escort.

E. Log-in procedures.
1. Accountability.
2. Awareness.
3. Compliance.
4. Denies access.
5. Encourages interaction.

8 Hour Pre-Assignment Training Unit Six: Access Control Slide 9

Course for Security Guards
 Threat Potential
A. Analysis used to determine the level of
access control which includes:
1. Demographics of location.
2. Type of industry.
3. Function of employer.
4. Physical security measures.
5. Evaluate access control methods.
6. Use combination of physical and access
control measures.

8 Hour Pre-Assignment Training Unit Six: Access Control Slide 10

Course for Security Guards
 Three Major Threats
to Industry and Government
A. Sabotage - destruction from within by
employees or visitors.

B. Espionage - spying.

C. Terrorism - unlawful use of force in furtherance of

political or social objectives.

1. Domestic - protest groups.

2. Foreign - political extremists.

8 Hour Pre-Assignment Training Unit Six: Access Control Slide 11

Course for Security Guards
 Types of Access Control
A. Environmental.
A. Landscaping.
B. Lighting.

B. Physical Security.
A. Systems.
B. Building construction.

C. Personnel.
A. Security guards.
8 Hour Pre-Assignment Training Unit Six: Access Control Slide 12
Course for Security Guards
 Summary

Upon completion of this section, the student,

without reference to notes, will be able to:

1. Identify the basic elements of access control and

identification to include:
a. Visual Recognition.
b. Written Documentation.
c. Third Party Authorization.
d. Security Escort.

2. Define Threat Potential.

8 Hour Pre-Assignment Training Unit Six: Access Control Slide 13

Course for Security Guards
 Summary

Upon completion of this section, the student,

without reference to notes, will be able to:

3. Identify definitions of the following terms:

a. Espionage.
b. Sabotage.
c. Terrorism.

4. Identify three types of access control.

8 Hour Pre-Assignment Training Unit Six: Access Control Slide 14

Course for Security Guards
8 Hour Pre-Assignment Training Course for
Security Guards

Unit Seven: Ethics and Conduct

 Lesson Objectives
Upon completion of this section, the student,
without reference to notes, will be able to:

1. List the benefits of a Code of Ethics for security

guards.

2. Define Code of Ethics for security guards.

3. List five elements of the Code of Ethics for security

guards as contained in this lesson.

8 Hour Pre-Assignment Training Unit Seven: Ethics and Conduct Slide 2

Course for Security Guards
 Overview

A. A security guard’s conduct is reflective of

the employer.

1. Security guards must be above

reproach.

B. Integrity - a firm adherence to moral and

artistic values.

8 Hour Pre-Assignment Training Unit Seven: Ethics and Conduct Slide 3

Course for Security Guards
 Overview

C. Ethics - dealing with what is good and bad

with moral duty and obligation.
1. Value one thing over another.
2. Good over bad.
3. Acting on principle.
4. Moral responsibility.
5. System of principles.

8 Hour Pre-Assignment Training Unit Seven: Ethics and Conduct Slide 4

Course for Security Guards
 Code of Ethics

A. Rules of conduct by which members of a

particular profession regulate their behavior.

1. Establishes a standard of acceptable behaviors.

8 Hour Pre-Assignment Training Unit Seven: Ethics and Conduct Slide 5

Course for Security Guards
 Why a Code of Ethics for
Security Guards

A. They are employed to protect people and

property.

B. Operate from a position of authority.

C. Action/inaction could cause serious harm.

8 Hour Pre-Assignment Training Unit Seven: Ethics and Conduct Slide 6

Course for Security Guards
 Why a Code of Ethics for
Security Guards

D. They are held to higher standards.

E. They represent their employer

F. The public relies on them to respond.

8 Hour Pre-Assignment Training Unit Seven: Ethics and Conduct Slide 7

Course for Security Guards
 Benefits of a Code of Ethics for
Security Guards

A. Foster a sense of professionalism, and

increase the effectiveness.

B. Promote professionalism.

C. Enhance perception.

8 Hour Pre-Assignment Training Unit Seven: Ethics and Conduct Slide 8

Course for Security Guards
 Benefits of a Code of Ethics for
Security Guards

D. Encourage professional, responsible and

honorable conduct.

E. Attracting a better caliber of applicants.

F. Greater protection of public rights.

8 Hour Pre-Assignment Training Unit Seven: Ethics and Conduct Slide 9

Course for Security Guards
 Unethical Practices

A. Examples of unethical behavior include:

1. Excessive force.

2. False arrest and detention.

3. Illegal search and seizure.

4. Impersonation of a police or peace officer.

8 Hour Pre-Assignment Training Unit Seven: Ethics and Conduct Slide 10

Course for Security Guards
 Unethical Practices

A. Examples of unethical behavior (continued)

5. Dishonesty.

6. Failure to report a crime or violation.

7. Accepting bribes or unauthorized gratuities.

8. Falsifying reports.

9. Favoritism.

8 Hour Pre-Assignment Training Unit Seven: Ethics and Conduct Slide 11

Course for Security Guards
 Code of Ethics for Security Guards

A. The following Code of Ethics embodies

those principles and standards of conduct
which typify the functions and duties of a
security guard; it is derived from the Code of
Ethics for:

1. American Society for Industrial Security.

2. International Association of Chiefs of Police.
3. Private security management and security
employees (Private Security Advisory
Council).
8 Hour Pre-Assignment Training Unit Seven: Ethics and Conduct Slide 12
Course for Security Guards
 Code of Ethics for Security Guards
"In my capacity as a security guard hired to
prevent, report, and deter crime. I pledge:
1. To protect life and property; prevent and reduce crime
committed against my employer/client's business, or
other organizations and institutions to which I am
assigned; abide by the Constitution of the United
States.

2. To carry out my duties with honesty and integrity and

to maintain the highest moral principles.

3. To faithfully, diligently and dependably discharge my

duties, and to uphold the laws, policies and
procedures that protect the rights of others.

8 Hour Pre-Assignment Training Unit Seven: Ethics and Conduct Slide 13

Course for Security Guards
 Code of Ethics for Security Guards
4. To discharge my duties truthfully, accurately and
prudently without interference of personal feelings,
prejudices, animosities or friendships to influence my
judgments.

5. To report any violation of law, or rule or regulation

immediately to my supervisors.

6. To respect and protect information considered

confidential and privileged by my employer or client,
except where their interests are contrary to the law or
this Code of Ethics.

7. To cooperate with all recognized and responsible law

enforcement agencies within my jurisdiction.

8 Hour Pre-Assignment Training Unit Seven: Ethics and Conduct Slide 14

Course for Security Guards
 Code of Ethics for Security Guards
8. To accept no compensation, commission, gratuity, or
other advantage without the knowledge and consent
of my employer.

9. To conduct myself professionally at all times, and to

perform my duties in a manner that reflects credit
upon myself, my employer and the security
profession.

10. To continually improve my performance by seeking

training and educational opportunities that better
prepare me to carry out my security duties.”

Bottom-line:
Never knowingly do harm.
8 Hour Pre-Assignment Training Unit Seven: Ethics and Conduct Slide 15
Course for Security Guards
 Summary
Upon completion of this section, the student,
without reference to notes, will be able to:

1. List the benefits of a Code of Ethics for security

guards.

2. Define Code of Ethics for security guards.

3. List five elements of the Code of Ethics for security

guards as contained in this lesson.

8 Hour Pre-Assignment Training Unit Seven: Ethics and Conduct Slide 16

Course for Security Guards
Eight Hour Pre-Assignment Training Course
for Security Guards

Unit Eight: Review and Examination

 Agenda
The instructor and student shall:

1. Review the training objectives in the first 7

Modules.

2. The student must successfully complete the

Eight Hour Pre-Assignment Training Course
Exam in written form with a minimum score of
70 percent to satisfactorily complete this
mandated training.

8 Hour Pre-Assignment Training Unit Eight: Review and Examination Slide 2

Course for Security Guards
 Contact Information
School Director NYS Department of State,
Division of Licensing
1. Course materials. Services
2. Rules and regulations. 1. Security guard
3. Certificates. licenses.
4. Tuition. 2. License fees.
3. License renewals.

www.dos.state.ny.us
(518) 474-4429 – outside NYC

(212) 417-5747 – NYC

8 Hour Pre-Assignment Training Unit Eight: Review and Examination Slide 3

Course for Security Guards