Melissa Miller Resume 3

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Melissa E.

Miller
Email: [email protected]
Phone: 281.455.8799 | Boise, ID

Experience
Learning & Development Lead - Clearwater Analytics (Boise, ID) 2019- Present
• Led team to transition company training content to new learning management system, including project
management and UX research
• Maintain and evaluate training program effectiveness and success, report outcomes, solicit feedback and iterate
• Build training programs differentiated for roles and experience levels, and establish a standardized mentorship
program for new hires throughout all development divisions

QUALITY DATA ANALYST– Clearwater Analytics (Boise, ID) 2017- Present


• Actively research and resolve issues, research complex issues using a variety of Clearwater tools and resources
• Address Client Service concerns and questions, identify and implement solutions for process improvement
• Monitor systems, propose improvements, and track issues, assist in testing new software releases
• Develop SQL queries to gather and analyze bond amortization data and identify patterns and problems

ART & MATHEMATICS TEACHER – Chicago Public Schools (Chicago) 2014–2017


• Designed and delivered visual arts instruction for PK - 8th grade students at Ida B Wells, a Title I Elementary School
• Planned engaging units in the IB framework, assessed student learning, set up student artwork, used technology
in the classroom, collaborated with other teachers to plan interdisciplinary units
• Ran art club and after school math remediation instruction
• Designed and delivered instruction at Ogden International School in Art I, Art II, and Advanced Algebra with
Trigonometry with Honors for high school students, completed unit plans and instruction in the IB framework,
assessed student learning, displayed student artwork at local venues, and collaborated with teachers to best
accommodate and modify for diverse learners, tutored students individually on math concepts
• Applied for and was awarded over $11,400 in grant money

MATHEMATICS TEACHER – YES College Preparatory Public School (Houston) 2010-2012


• Planned and taught Algebra II to 10th and 11th grade students at urban charter school dedicated to serving at-
risk students from low-income families
• Team taught 7th and 8th grade general and remedial math classes
• Tutored students, facilitated a math focus group, and founded a peer tutoring student group
• Led students to Algebra II Texas Assessment of Knowledge and Skills scores: 99% passed, 45% commended

TEACH FOR AMERICA CORPSMEMBER/MATH TEACHER – Bethel High (Vallejo, CA) 2008 – 2010
• Taught Algebra I, II & Support classes at Title I school
• Assessed, tracked & provided feedback on student assessments, tutored outside of class
• Raised California Standards Test scores by 41%, incorporated “College Preparatory Mathematics” curriculum,
participated in accreditation meetings, assistant coached junior varsity softball.

Policy Experience
Chicago Teacher Policy Team- Educators For Excellence (Chicago) 2017
• Researched school culture and climate on a team of current classroom teachers, counselors and school leaders
• Studied models in other districts and states, survey E4E’s larger membership, conducted focus groups with
teachers, analyzed data from teacher surveys, developed and advocated for recommendations based on
classroom experiences to publish paper Sounding the Alarm

Policy and Advocacy Summer Fellow – Leadership for Educational Equity (Chicago) 2016
• Completed research and writing essential for the creation of publication on the state of public education in
Illinois from birth to the end of college, The State We’re In: 2016
• Met with key decision makers and researchers from across Illinois who craft education policy at the state level
• Initiated and researched data for call-out on teacher diversity to be included in The State We’re In: 2016
Leadership Experience
OUTREACH WORKTEAM CHAIR – Boise Young Professionals Leadership (Boise, ID) 2019 - Present
• Lead a team responsible for reaching out to new members to ensure they take advantage of all that BYP has to
offer, giving monthly presentations to new members, and planning events, lead monthly meetings, engage
corporate sponsors, and contribute to larger leadership initiatives
• Chair role is a three-year commitment on the Leadership Team; a year as Chair Elect, a year as Chair and a year
as Past Chair

MATH COACH – The New Teacher Project (Chicago) 2014 – 2017


• Reviewed online teacher videos, assessed teaching, shared performance ratings, gave constructive feedback and
action steps
• Conducted debrief phone conversations with teachers to determine development goals and practice
implementing action steps

ALGEBRA 2 COURSE LEADER – YES College Preparatory Public School (Houston) 2011 – 2012
• Developed vision for coursework, prepared & led sessions for a content team of eight teachers, planned and
facilitated workshops
• Assisted teachers with analyzing assessment data and rubrics, created AP aligned assessments

Education
Boise State University (Boise, ID) The Colorado College (Colorado Springs)
Exp. May 2021 May 2008
User Experience Research Certificate B.A. Mathematics, Minors; Art Studio and Education Studies
Columbia College of the Arts (Chicago) University of Maastricht (The Netherlands)
May 2014 Aug–Dec 2006
Master of Arts in teaching; Art Education European Studies – Study Abroad Program

Professional Affiliations and Activities


• Teach For America Idaho, Alumni Board, 2020-2021, 2019-2020 school years
• Idaho Association of Educators of Young Children, Volunteer, Cost of Preschool Quality and Revenue Tool, 2019
• Create Common Good, Member of the Strategic Advisory Board, 2019, 2018
• Boise Public Schools, Garfield Elementary School GATE program weekly Volunteer (2018-2019)
• Leadership for Educational Equity, Member of Funding and Early Childhood Groups (2015-2017)
• Educators for Excellence, Member of the Teacher Diversity Focus Group (2016-2017)
• National Art Education Assoc, Member (2012 – 2015)
• National Art Educator Assoc Conference, Roundtable Presenter (Polynomial Multiplication with Paint – 2014)
• National Art Educator Assoc/ Illinois Art Educator Assoc Student Chapter, Vice President (2013 – 2014)
• Columbia College “Mapping Out Change” Student Art Show, Participant (2013)
• National Art Educator Association Conference, Roundtable Presenter (Notan Color Theory – 2013)
• Columbia College “Art Activism” Student Art Show, Co-curator and Participant (2012)
• Art Institute of Chicago, Documentation/ Technology Database Problem, Team member (2012)

Certifications and Skills


• Proficient in Adobe Illustrator, Photoshop and InDesign
• Creating journey maps, empathy maps, design personas, conducting ethnographic interviews, communicating
user research
• Idaho State Board of Education, Visual Arts (K-12), Mathematics (6-12), Iss: 06/2020, Edu ID 137946237, Exp 8/23
• Proficient in Microsoft Excel and SQL
• Experience with Matlab, Mathematica, LaTex, Beginning Java

Websites: melissaerinmiller.weebly.com and msmmiller.weebly.com

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