House: 00; Road no: 0;

Mohammodpur Housing Society

NILOY DAS
[email protected]
Sr Officer-Operation
+88-0131000001

Highly knowledgeable and skilled supply chain management & operation professional with a
proven track record of accomplishment in increasing efficiency, reducing costs, and controlling
environmental impacts. Analytical and data-driven in approach, with expertise in different
transportation and storage methods. Successful in handling vendor and supplier relationships.

WORK EXPERIENCE
Sr Officer-Operation (Inventory, Logistics, Sales Operation) February 2019 to present
CORE COMPETENCIES Borobasket Ltd. (www.borobasket.com)
Reporting to the Chief Operating Officer about company processes and procedures.
Operation and Control Developing company policies and ensuring compliance.
Quality Control Analysis Improving business functionality to align with core business objectives.
Logistics planning Planning and managing projects and contributing to product innovation.
Supply chain management Tracking operational costs toward maintaining profit-margins.
Purchasing oversight Promoting efficiency by implementing improved operational procedures.
Supplier negotiation Analyzing and maintaining operational data, and monitoring product inventories.
Monitoring adherence to policies and processes throughout the company.
Relationship Building
Overseeing human resources development policies, training, and performance reviews.
Load planning support
Ensuring positive client, supplier, and vendor relationships.
Inventory management
Cost Control
Customer care & Client Sr. Executive- Supply Chain & Acquisition Operation January 2017 toJanuary 2019
Executive-Ecommerce (Pathao Currier/Fulfilment)
services Vendor Management
Customer Relationships Officer
Pathao Ltd.
Making sure suppliers have enough stock to meet demand
SOFT SKILLS Overseeing the ordering and packaging process
Monitoring stock levels
Leadership & Team Work Assist logistics process for the development of new products, inventory
Flexibility maintenance, manufacturing, shipment and delivery, and returns on products.
Helping Attitude Ensure outstanding customer satisfaction by maintaining strong working relationships.
Understand Team Behavior Manage and train resources to ensure quality and consistency of service to customers.
Decision making
Excellent Communication
Customer Care Representative 2015-2017
Adaptability Banglalink
Maintained a positive, empathetic and professional attitude toward customers at all times.
Responded promptly to customer inquiries.
SOFTWARE SKILLS Communicated with customers through various channels.
Acknowledged and resolved customer complaints.
ERP Known our products inside and out so that you can answer questions.

SAP
EDUCATIONAL QUALIFICATIONS
MS Office
MBM in Bank Management. PGD in Supply Chain Management BBA in Finance and Banking
BIMS IUBAT University
BIBME
Google Sheet, DOC, Pivot Charts Continuing
Result: QUALIFI(UK)Certified CGPA: 3.50/4.00
2018 2017

LANGUAGES REFERENCES
Saleha Farhaz Aziz Mohammed Shafiqul Islam
English Design & Sales Manager (Process, Automation & Governance)
Hafele India Pvt Ltd Supply Chain
Bangla Ex manager-Pathao Ltd Akij Food & Beverage Ltd.
Email: [email protected] E-mail: [email protected]
Phone: 01000000 Phone: 0100000

I acknowledge that the above information is true and correct to the best of my knowledge.
Sincerely,

NILOYDAS