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Keyboard Shortcuts

The document outlines keyboard shortcuts that can be used to perform common actions in the ServiceNow user interface. It provides keyboard shortcuts for Windows, Mac, and different ServiceNow UI versions to activate the global search field, toggle the application navigator, activate the navigation filter field, and other actions.

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Eugene Sartison
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© © All Rights Reserved
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Download as PDF, TXT or read online on Scribd
73 views

Keyboard Shortcuts

The document outlines keyboard shortcuts that can be used to perform common actions in the ServiceNow user interface. It provides keyboard shortcuts for Windows, Mac, and different ServiceNow UI versions to activate the global search field, toggle the application navigator, activate the navigation filter field, and other actions.

Uploaded by

Eugene Sartison
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Keyboard shortcuts

docs.servicenow.com/bundle/helsinki-servicenow-platform/page/use/navigation/reference/r_KeyboardShortcuts.html

You can use keyboard shortcuts to quickly perform common actions in the user interface.

Access keys depend on the browser and operating system you are using. Available
keyboard shortcuts are based on the UI version.

Action Windows keyboard shortcut Mac keyboard shortcut

Activate global search field Access key + Ctrl + G Access key + G

Toggle application navigator Access key + Ctrl + C Access key + C

Activate navigation filter field Access key + Ctrl + F Access key + F

Impersonate user Access key + Ctrl + I Access key + I

UI16 keyboard shortcuts

Keyboard
Action shortcut Notes

Activate global search field Access key + S

Toggle banner frame Access key + B Ensure that the page focus is on the content
frame

Toggle application Access key + N


navigator

Activate navigation filter Access key + F


field

Toggle list and form view Access key + V

Toggle horizontal split Access key + H

Maximize the current pane Access key + M

Send email Access key + S

Submit form Enter

UI15 and UI11 keyboard shortcuts

Last Updated: September 21, 2017

Tags: Helsinki, Now Platform, Navigation and UI

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