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Available List Search Wildcards

The document describes various wildcard characters that can be used to expand and refine searches of list data in ServiceNow, including wildcards to search for values that contain, end with, start with, or do not contain a search term. It also explains that searching without wildcards performs a greater than or equal to search on numeric fields and starts with search on text fields, and that administrators can set a default to contain search instead.

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Eugene Sartison
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211 views1 page

Available List Search Wildcards

The document describes various wildcard characters that can be used to expand and refine searches of list data in ServiceNow, including wildcards to search for values that contain, end with, start with, or do not contain a search term. It also explains that searching without wildcards performs a greater than or equal to search on numeric fields and starts with search on text fields, and that administrators can set a default to contain search instead.

Uploaded by

Eugene Sartison
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Available list search wildcards

docs.servicenow.com/bundle/helsinki-servicenow-platform/page/use/using-lists/reference/r_ListSearchWildcards.html

The platform supports several wildcard characters to expand and refine search results.

Wildcard Description

*search-term Search for values that contain search-term.

%searchterm%

%search-term Search for values that end with search-term.

search-term% Search for values that start with search-term.

=search-term Search for values that equal search-term.

!*searchterm Search for values that do not contain search-term.

!%searchterm Search for values that do not end with search-term.

!=searchterm Search for values that do not equal searchterm.

Available list search wildcards

Searching without wildcard characters


If you enter text in the search box without using a wildcard, the search is performed for
values greater than or equal to the value you enter. For text data-type-fields, this means
that the search first sorts the records on the selected field, then finds the first record that
starts with the text and all following records. For numeric data-type-fields, this means that
the search finds all records where the number field ends with the entered number.
Note: The system treats some string fields that contain record numbers as numeric fields.
Any field named number or u_number is treated as a numeric field.

Setting default search behavior


Administrators can add a property to perform a default contains search instead of a greater
than search. To make this change, Add the property glide.ui.goto_use_contains and set the
property Value to true.

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