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Panasonic KX-FPC91 Fax Machine

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Compact Plain Paper FAX

with Cordless Phone

Operating Instructions

Model No. KX-FPC91

FOR FAX ADVANTAGE ASSISTANCE:


– CALL
1-800-HELP-FAX (1-800-435-7329)
– E-MAIL TO
[email protected]
for customers in the USA or
Puerto Rico
– REFER TO
www.panasonic.com
for customers in the USA or Please read these Operating
Puerto Rico Instructions before using the unit
and save for future reference.
Thank you for purchasing a Panasonic facsimile.

Welcome to the world of Panasonic facsimiles.


This product combines facsimile, telephone and copier features to provide you
with more efficient office or home use. By utilizing these convenient features,
you can maximize the effectiveness of this unit.

Things you should keep record of

Attach your sales receipt here


For your future reference
Date of purchase Serial number
(found on the rear of the unit)
Dealer’s name and address

Dealer’s telephone number

Caution:
● The Telephone Protection Act of 1991 requires the following information to be clearly stated
either at the top or bottom margin of the first message page when transmitting messages via
telephone facsimile:
— Date and time of transmission,
— Identification of the business, entity or person(s) sending the facsimile, and
— Telephone number of the business, entity or person(s).
To program this information into your unit, complete all the instructions on pages 15 to 18.
● Note that the images of copied or received documents will remain on the used ink film. Use
discretion when disposing of the used ink film.
● Do not rub or use an eraser on the printed side of recording paper, as the print may smear.

Trademarks
Hammermill is a registered trademark of INTERNATIONAL PAPER in the United States and/or
R

other countries.
All other trademarks identified herein are the property of their respective owners.

Copyright:
This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME) and its licensee.
Under the copyright laws, this manual may not be reproduced in any form, in whole or part,
without the prior written consent of KME and its licensee.

© Kyushu Matsushita Electric Co., Ltd. 2000

2
For best performance
Battery charge
To power the handset, charge for about 4 hours before initial use (p. 20).

Operating distance and noise


Calls are transmitted between the main unit and the handset using wireless radio waves.
For maximum distance and noise free operation, the recommended main unit location is:

Away from electrical In a HIGH and CENTRAL


appliances such as TVs, location with no obstructions
radios, or personal computers. such as walls.

Raise the antenna.

For fax advantage assistance, call 1-800-435-7329. 3


Important safety instructions!
When using this unit, basic safety precautions 11. Never push any objects through slots in this
should always be followed to reduce the risk of unit. This may result in the risk of fire or
fire, electric shock, or personal injury. electric shock. Never spill any liquid on the
1. Read and understand all instructions. unit.
2. Follow all warnings and instructions marked 12. To reduce the risk of electric shock, do not
on this unit. disassemble this unit. Take the unit to an
3. Unplug this unit from power outlets before authorized servicenter when service is
cleaning. Do not use liquid or aerosol required. Opening or removing covers may
cleaners. Use a damp cloth for cleaning. expose you to dangerous voltages or other
4. Do not use this unit near water, for example risks. Incorrect reassembly can cause
near a bath tub, wash bowl, kitchen sink, or electric shock when the unit is subsequently
the like. used.
5. Place the unit securely on a stable surface. 13. Unplug this unit from the wall outlet and
Serious damage and/or injury may result if refer servicing to an authorized servicenter
the unit falls. when the following conditions occur:
6. Do not cover slots and openings on the A. When the power supply cord or plug is
unit. They are provided for ventilation and damaged or frayed.
protection against overheating. Never place B. If liquid has been spilled into the unit.
the unit near radiators, or in a place where C. If the unit has been exposed to rain or
proper ventilation is not provided. water.
7. Use only the power source marked on the D. If the unit does not work normally by
unit. If you are not sure of the type of power following the operating instructions.
supplied to your home, consult your dealer Adjust only controls covered by the
or local power company. operating instructions. Improper
8. For safety purposes this unit is equipped adjustment may require extensive work
with a three prong grounded plug. If you do by an authorized servicenter.
not have this type of outlet, please have E. If the unit has been dropped or
one installed. Do not use any type of physically damaged.
adaptor plug to defeat this safety feature. F. If the unit exhibits a distinct change in
9. Do not place objects on the power cord. performance.
Install the unit where no one can step or trip 14. During thunderstorms, avoid using
on the cord. telephones except cordless types. There
10. Do not overload wall outlets and extension may be a remote risk of an electric shock
cords. This can result in the risk of fire or from lightning.
electric shock. 15. Do not use this unit to report a gas leak,
when in the vicinity of the leak.

SAVE THESE
INSTRUCTIONS

4 For fax advantage assistance, call 1-800-435-7329.


CAUTION INSTALLATION
To reduce the risk of fire or injury to 1. Never install telephone wiring during a
persons, read and follow these instructions. lightning storm.
2. Never install telephone jacks in wet
1. Use only the battery(ies) specified. locations unless the jack is specifically
2. Do not dispose of the battery(ies) in a fire. designed for wet locations.
They may explode. Check with local waste 3. Never touch uninsulated telephone wires or
management codes for special disposal terminals unless the telephone line has
instructions. been disconnected at the network interface.
4. Use caution when installing or modifying
3. Do not open or mutilate the battery(ies).
telephone lines.
Released electrolyte is corrosive and may
cause burns or injury to the eyes or skin.
The electrolyte may be toxic if swallowed.
WARNING
● To prevent the risk of fire or electrical shock,
4. Exercise care in handling batteries in order do not expose this product to rain or any type
not to short the battery to conductive of moisture.
materials such as rings, bracelets, and keys.
The battery and/or conductor may overheat OTHER INFORMATION
and cause burns. ● Keep the unit away from electrical noise
5. Charge the battery(ies) provided with or generating devices, such as fluorescent
identified for use with this product only in lamps and motors.
accordance with the instructions and ● The unit should be kept free from dust, high

limitations specified in this manual. temperature and vibration.


● The unit should not be exposed to direct
sunlight.
● Do not place heavy objects on top of this unit.
● Do not touch the plug with wet hands.

For fax advantage assistance, call 1-800-435-7329. 5


Table of Contents
Initial Preparation
Accessories Included accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Accessory order information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Help Button Help function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Finding the Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Controls Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
(Main unit)
Setup Removing the information leaflet . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
(Main unit) Paper tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Recording paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Date and time, your logo and facsimile telephone number. . . . . . . . . 15
Setup Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
(Handset) Battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Headset (not included). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Volumes Adjusting volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Telephone
Making and Voice calls - making . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Answering Calls Voice calls - answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Paging the handset from the main unit (handset locator) . . . . . . . . . 25
Remote monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
TONE, FLASH and PAUSE buttons. . . . . . . . . . . . . . . . . . . . . . . . . 27
Automatic Storing telephone numbers in the handset . . . . . . . . . . . . . . . . . . . 28
Dialing Making a voice call with the handset using stored numbers . . . . . . . 28
(Handset) Storing a telephone number in the DIRECT button . . . . . . . . . . . . . 29
Dialing a stored number in the DIRECT button . . . . . . . . . . . . . . . . 29
JOG DIAL Storing names and telephone numbers in the JOG DIAL directory. . 30
Making a voice call using the JOG DIAL directory . . . . . . . . . . . . . . 33
Voice Contact Talking to the other party after fax transmission or reception . . . . . . 34

Fax
Sending Faxes Sending a fax manually/using the JOG DIAL directory . . . . . . . . . . . 35
One time broadcast transmission . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Broadcast transmission to pre-programmed parties . . . . . . . . . . . . . 39
Receiving Setting the unit to receive faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Faxes TEL mode (answering all calls manually). . . . . . . . . . . . . . . . . . . . . 44
FAX ONLY mode (all calls are received as faxes) . . . . . . . . . . . . . . 45
Using the unit with an answering machine . . . . . . . . . . . . . . . . . . . . 46
(continued)

6 For fax advantage assistance, call 1-800-435-7329.


Fax
Receiving TEL/FAX mode (receiving voice calls with rings and fax calls
Faxes without rings when you are near the unit) . . . . . . . . . . . . . . . . . . 48
(continued) Extension telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Pager call - when the unit receives a fax . . . . . . . . . . . . . . . . . . . . . 51

Copy
Copying Making a copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Programmable Features
Features Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Summary Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Advanced features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Help
Error Messages Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Operations When a function does not work, check here before
requesting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
If a power failure occurs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Jams Recording paper jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Sending document jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Sending document does not feed, or multi-feeds . . . . . . . . . . . . . . . 70
Battery Replacing the handset battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Ink Film Replacing the ink film . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Cleaning Document feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Thermal head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Charge contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

General Information
Print Reports Reference lists and reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
FCC List of FCC requirements and information . . . . . . . . . . . . . . . . . . . . 77
Information
Limited Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Warranty Servicenter Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Notes for product service and shipping the product . . . . . . . . . . . . . 80
Energy Star Energy Star . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Specifications Technical data about this product . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Index Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

For fax advantage assistance, call 1-800-435-7329. 7


Accessories
Included accessories!
Power cord ..............1 Telephone line cord...1 Cordless handset ....1 Belt clip ...................1

—The rechargeable
Part No. PFJA1030Z Part No. PQJA10075Z battery is pre-installed. Part No. PQKE10079Z3
Paper tray ...............1 Ink film.....................1 Operating instructions...1
(included film roll)

—The ink film is


Part No. PFKS1040Y1 pre-installed. Part No. PFQX1453Z

● If any items are missing or damaged, check with the place of purchase.
● The part numbers listed above are subject to change without notice.
● Save the original carton and packing materials for future shipping and transportation of the
unit.

8 For fax advantage assistance, call 1-800-435-7329.


Accessories
Accessory order information!

● The included film roll is 10 meters (321⁄2' ) long.


We recommend that you buy full-size replacement film – 50 meters (164' ) for
continuous use of your unit.
For best results, use genuine Panasonic replacement film Model No. KX-FA53
or KX-FA55.
● To install legal size recording paper, use a legal paper tray, Model No. KX-FA50
(p. 12).

To order
Telephone: Call 1-201-348-7292.
Fax: Send a fax to 1-877-375-4020.
Include:
–your name, shipping address and telephone number,
–credit card type, number, expiration date and your signature,
–order part number and quantity.
Via the Internet: Visit our web site: http://www.panasonic.com/store
(for customers in the USA or Puerto Rico ONLY)

● If you have any questions regarding accessory orders, please contact us at


this E-MAIL ADDRESS: [email protected]
(for customers in the USA or Puerto Rico ONLY)
or call us at: 201-348-7292

Model No. Item Specifications / Usage

KX-FA53 Replacement film 1 roll – 216 mm x 50 m (81⁄2" x 164' )

KX-FA55 Replacement film 2 rolls – 216 mm x 50 m (81⁄2" x 164' )

KX-FA50 Legal paper tray To install legal size recording paper.


Rechargeable
KX-A36 Ni-Cd battery
battery
KX-TCA87 Headset For a hands-free telephone conversation

Note:
● The ink film is not reusable. Do not rewind and use the ink film again.

For fax advantage assistance, call 1-800-435-7329. 9


Help Button
Help function!
You can print a quick reference for assistance as follows.

Press HELP .
1 Display: ROTATE & SET
Display HELP

Rotate JOG DIAL until the desired item is


2 displayed.
1. How to set the date, time, your logo and
fax number
1.QUICK SET UP
2. How to program the features JOG DIAL SET
2.FEATURE LIST
3. How to store names in the JOG DIAL
directory and how to dial them
3.JOG-DIAL
4. Help with problems sending/receiving
faxes
4.FAX SND/RCV
5. How to use the copier function
5.COPIER
6. Frequently asked questions and answers
6.Q and A
7. Explanation of error messages shown on
the display
7.ERRORS
8. List of available reports
8.REPORTS

Press SET .
3 PRINTING

10 For fax advantage assistance, call 1-800-435-7329.


Finding the Controls (Main unit)
Location!

●To scan and store a document into memory, and then


transmit or copy the stored document (p. 35, 52).
●To choose “Collated” (sorted) in the copy mode (p. 52).
●To adjust volumes (p. 22).
●To select an enlargement/reduction rate in the
copy mode (p. 52, 53).
●To confirm a stored telephone number (p. 33).

●To page or locate the handset (p. 25). ●To print a quick reference (p. 10).
●To turn on/off the AUTO ●To initiate
ANSWER mode (p. 42, 43). or exit
Dial keypad Display programming.

BC EF HEL
HE LP
D
A

VOLLU M E
VO
MEMORY% ON MENU
HI KL NO
G

HANDSET LOCATOR AUTO ANSWER


– IN USE C O L L AT E

RS UV YZ
WX
PQ

QUICK SCAN

JOG DIAL
RESOLUTION
CK FW
ER BA D
OP

DIRECTORY
STO
TOPP
PROGRAM
TON E

REDIAL
REDIA
/ PAUSE FLASH MON
MO NI TOR FA X
START
SET
SE T

●To
dial without ●To store or edit names ●To initiate fax transmission,
lifting the handset. and telephone reception or copying.
numbers (p. 30). ●To store a setting during
●To use special features programming.
or services (p. 27).
●To insert a hyphen
●To search for a stored name (p. 33, 35).
(p. 30, 31). ●To select characters during programming (p. 17).
●To redial the last number ●To select the features/feature settings during
dialed (p. 24, 36). programming (p. 54).
●To insert a pause during
●To stop an operation or cancel programming.
dialing (p. 27).
●To select a resolution (p. 35).
●To change from pulse to
tone during dialing (p. 27).

For fax advantage assistance, call 1-800-435-7329. 11


Finding the Controls/Setup (Main unit)
Overview!
Document entrance Document guides
Paper tray
Speaker Antenna
(Left side Recording paper entrance
of the
Tension bar
handset cradle)
Recording paper exit
Charge contacts ● Up to 30 sheets of printed
paper can be held.
CHARGE light Back cover
Front cover Back cover open button

Document exit

Note:
● The document will be ejected from the front of the unit. Install the unit on a desk or floor with a smooth
surface and do not place anything in front of the unit.

Removing the information leaflet!


Open the front cover by pulling up the center
1 part.
Center part

Remove and read the information leaflet.


2
Close the front cover securely.
3 Information
leaflet
Front cover

Paper tray!
Insert one tab on the paper tray into one slot on the
Slot
back of the unit ( 1 ) and then insert the other tab
into the other slot ( 2 ).
Paper tray
Note: Tab 1
● Donot place the unit in areas where the paper tray may 1
be obstructed by a wall, etc.

To use legal size paper 2 Tab


Please purchase a legal paper tray, Model No. KX-FA50
Slot
(p. 9) and install as shown above.

KX-FA50
Legal paper tray

12 For fax advantage assistance, call 1-800-435-7329.


Setup (Main unit)
Recording paper!
Letter* or legal** size recording paper can be loaded. The unit can hold up to 50 sheets of
60 g/m2 to 75 g/m2 (16 lb. to 20 lb.) paper or 30 sheets of 90 g/m2 (24 lb.) paper.
* Letter=216 mm x 279 mm (81⁄2" x 11" )
**Legal=216 mm x 356 mm (81⁄2" x 14" )
If you use legal size paper, please purchase a legal paper tray, Model No. KX-FA50 (p. 9) and
install it (p. 12).
For best results, only use inkjet paper such as Hammermill Jet Print. If you use other
R

types of paper, the print quality may be affected.

Fan the stack of paper to prevent a paper


1 jam.

Pull the tension bar forward and hold open


2 while inserting the paper.
● The paper should not be over the tab.
● If the paper is not inserted correctly,
readjust the paper or the paper may jam.

Correct Incorrect Tension bar

Stack of
paper

Tab

Note for recording paper:


● Avoid paper with a cotton and/or fiber content that is over 20%, such as letterhead paper or paper
used for resumes.
● Do not use different types or thicknesses of paper at the same time. This may cause a paper jam.
● Avoid extremely smooth or shiny paper that is highly textured.
● Avoid paper that is coated, damaged or wrinkled.

Note:
● Avoid double-sided printing.
● Do not use paper printed from this unit for double-sided printing with other copiers or printers, or the
paper may jam.
● Some paper only accepts print on one side. Try using the other side of paper if you are not happy with the

print quality.

Adding paper Tension bar


1. Pull the tension bar forward and hold open while
removing all of the installed paper.
2. Add paper to the removed paper and straighten.
3. Fan the stack of paper.
4. Pull the tension bar forward and hold open while
inserting the paper.

For fax advantage assistance, call 1-800-435-7329. 13


Setup (Main unit)
Connections!
Connect the telephone line cord.
1
Connect the power cord.
2 ● When the power is turned on for the
first time, the unit will print some
basic information.

Power cord
120 V, 60 Hz

( Power surge
protector )
Connect to “LINE”.

Wall jack
(RJ11C)
( Line surge
protector )
Telephone
line cord

Note:
● For additional equipment protection, we recommend the use of a surge protector. The following types are
available; TELESPIKE BLOK MODEL TSB (TRIPPE MFG. CO.), SPIKE BLOK MODEL SK6-0 (TRIPPE
MFG. CO.), SUPER MAX (PANAMAX) or MP1 (ITW LINX).
The warranty does not cover damage due to power line surges or lightning.
● When you operate this product, the power outlet should be near the product and easily accessible.
● If you want to connect an answering machine to the unit, see page 46.

14 For fax advantage assistance, call 1-800-435-7329.


Setup (Main unit)
Date and time, your logo and facsimile
telephone number!
You should program the date and time, your logo and facsimile telephone number. This
information will be printed on each page transmitted from your unit, fulfilling the requirements of
the Telephone Protection Act of 1991.
Your logo Your facsimile telephone number Date and time
Example:
FROM : Panasonic Fax FAX NO. : 1234567 Feb. 26 2000 09:02AM P1

Fax Correspondence

Setting the date and time


Press MENU . Press SET .
1 Display: 1.SYSTEM SET UP
7 SETUP ITEM [ ]

Press , then 0 1 . Press MENU .


2 SET DATE & TIME
8
Press SET .
3 M:01/D:01/Y:00
Display MENU /

Cursor
Enter the correct month/day/year by selecting
4 2 digits for each, using the dial keypad.
Example: Aug. 10, 2000
Press 0 8 1 0 0 0 .
M:08/D:10/Y:00
JOG DIAL SET
Press SET .
5 TIME: 12:00AM
STOP

Note:
Enter the correct hour/minute by selecting
6 2 digits for each, using the dial keypad.
Press to select “AM” or “PM”.
● You can enter your number by rotating
JOG DIAL in steps 4 and 6. In this case,
press to move the cursor.
● The accuracy of the clock is approximately
Example: 3:15PM
±60 seconds a month.
1. Press 0 3 1 5 .
TIME: 03:15AM To correct a mistake
● Press or to move the cursor to the
2. Press until “PM” is displayed.
incorrect number, and make the correction.
TIME: 03:15PM ● If you press STOP while programming, the

display will return to the previous one.

For fax advantage assistance, call 1-800-435-7329. 15


Setup (Main unit)
Setting your logo
The logo can be your company, division or name.

Press MENU .
1 Display: 1.SYSTEM SET UP
Display MENU /

Press , then 0 2 .
2 YOUR LOGO

Press SET .
3 LOGO=
FLASH JOG DIAL SET
Enter your logo, up to 30 characters, using
4 the dial keypad. See next page for details.
(Hyphen)
HANDSET LOCATOR
STOP
(Delete)
Example: Bill
(Insert)
1. Press 2 twice.
LOGO=B
Cursor
2. Press 4 six times.
LOGO=Bi

3. Press 5 six times.


LOGO=Bil

4. Press to move the cursor to the next


space and press 5 six times.
LOGO=Bill

Press SET .
5 SETUP ITEM [ ] Note:
● You can enter your logo by rotating
Press MENU .
6 JOG DIAL (see next page).

To correct a mistake To insert a character


● Press or to move the cursor to the 1. Press or to move the cursor to the
incorrect character, and make the correction. position to the right of where you want to insert
the character.
To delete a character 2. Press HANDSET LOCATOR (Insert) to insert
● Move the cursor to the character you want to a space and enter the character.
delete and press STOP .

16 For fax advantage assistance, call 1-800-435-7329.


Setup (Main unit)
To select characters with the dial keypad
Pressing the dial keys will select a character as shown below.

Keys Characters

1 1 [ ] { } + – / = , . _ ` : ; ? |

2 A B C a b c 2

3 D E F d e f 3

4 G H I g h i 4

5 J K L j k l 5

6 M N O m n o 6

7 P Q R S p q r s 7

8 T U V t u v 8

9 W X Y Z w x y z 9

0 0 ( ) ! " # $ % & ¥ @ ^ ’ →

FLASH Hyphen button (To insert a hyphen.)

HANDSET LOCATOR Insert button (To insert one character or one space.)

STOP Delete button (To delete a character.)

key (To move the cursor to the right.)


To enter another character using the same number key, move the cursor to the next space.

key (To move the cursor to the left.)

To select characters using the JOG DIAL


Instead of pressing the dial keys, you can select characters using the JOG DIAL.
1. Rotate JOG DIAL until the desired character is
displayed.
2. Press to move the cursor to the next space.
● The character displayed in step 1 is inserted.

3. Return to step 1 to enter the next character.

Display order of characters

Capital
alphabet
: Rotating to JOG DIAL
Lower case the right
Number
alphabet : Rotating to
the left
Symbol

For fax advantage assistance, call 1-800-435-7329. 17


Setup (Main unit)
Setting your facsimile telephone number

Press MENU .
1 Display: 1.SYSTEM SET UP Display MENU /

Press , then 0 3 .
2 YOUR FAX NO.

Press SET .
3 NO.=

FLASH JOG DIAL SET


Enter your facsimile telephone number, up to
4 20 digits, using the dial keypad.
(Hyphen)
STOP
(Delete)
Example: NO.=1234567

Press SET .
5 SETUP ITEM [ ]

Press MENU .
6
Note:
● You can enter your facsimile telephone number by
rotating JOG DIAL . If using JOG DIAL , press
to move the cursor.
● The button replaces the digit with a “+” and the
button replaces it with a space.
Example (using the dial keypad): +234 5678
Press 2 3 4 5 6 7 8 .
● Toenter a hyphen in a telephone number, press
FLASH (Hyphen).

To correct a mistake To delete a number


● Press or to move the cursor to the ● Move the cursor to the number you want to
incorrect number, and make the correction. delete and press STOP .

18 For fax advantage assistance, call 1-800-435-7329.


Setup (Handset)
Location!

Antenna

●Flashes when the battery


needs to be charged (p. 20).

●For automatic dialing


●Lights when the handset
RECHARGE
(p. 28).
is in use (p. 23).
AUTO DIRECT
●Formost frequently dialed
●To make/answer calls
(p. 23, 25). number (p. 29).

●To change from pulse to tone


during dialing (p. 27). ●To adjust volumes (p. 22).
●To turn on the monitor
on the main unit using the TONE
REMOTE SP FLASH LOUD REDIAL ●To redial the last number
handset (p. 26). RINGER PAUSE
dialed (p. 23).
FAX ●To insert a pause during
●To use special features PROGRAM
dialing (p. 27).
or services (p. 27).
●To receive a fax on the main
●To enter programming
unit (p. 44).
functions (p. 28).
●To select a clear channel
(p. 23).

Charge contacts (p. 75)

For fax advantage assistance, call 1-800-435-7329. 19


Setup (Handset)
Battery charge
Place the handset on the cradle of the main unit for
about 4 hours. Handset
● The CHARGE light will turn on.

Charge
contacts

Note: CHARGE light


● Clean the handset and the main unit
charge contacts with a dry cloth once a
month, or the battery may not charge
properly (p. 75).
● The battery cannot be overcharged.

Automatic security code setting Recharge


Whenever you place the handset on the main When the RECHARGE indicator flashes or the
unit, the unit will automatically select one of a handset beeps intermittently, place the handset on
million security codes. These codes help to avoid the cradle to recharge the battery.
unauthorized use of your telephone line by
another cordless telephone.

Battery life
If your Panasonic battery is fully charged, the
battery life will be as follows.

While in use
Up to about 8 hours
(on conversation)
While not in use RECHARGE
Up to about 21 days indicator
(stand-by/off the main unit)

Note:
● Battery life may vary depending on usage
conditions and ambient temperature.

20 For fax advantage assistance, call 1-800-435-7329.


Setup (Handset)
Belt clip
■ To install the belt clip

Wearing the belt clip

■ To remove the belt clip

Headset (not included)


Plugging the headset into the handset allows a hands-free telephone conversation. For best
results, use the Panasonic headset Model No. KX-TCA87. To order, see page 9.

■ To connect the headset


Wearing the headset
Open the headset jack cover, and connect the
1. Place the headset on your head and
headset to the headset jack as shown below. attach the clothing clip to the desired
position.

Clothing
clip

2. Adjust the microphone so it is near


your mouth.

Headset
jack cover Headset jack
Microphone

For fax advantage assistance, call 1-800-435-7329. 21


Volumes
Adjusting volumes!
Handset
Ringer volume Handset volume
3 levels (high/low/off) are available. 3 levels (high/middle/low) are available.
Make sure the TALK indicator is off. While talking, press LOUD/RINGER .
1. Press LOUD/RINGER .
● The current ringer will sound.

2. To change the volume, press LOUD/RINGER


again within 5 seconds.
● The new ringer will sound.
● If you do not press LOUD/RINGER within
5 seconds, the volume will not change.
To turn the ringer off:
TALK indicator
Press and hold LOUD/RINGER until 2 beeps
sound.
● To turn the ringer back on, press
LOUD/RINGER . It will sound at a high LOUD/RINGER
level.
While the ringer volume is set to off:
When receiving a call, the handset will not ring,
and the TALK indicator will flash.

Main unit
Ringer volume Monitor volume
4 levels (high/middle/low/off) are available. 8 levels (high to low) are available.
While the unit is idle, press or . While using the monitor, press or
■ To turn the ringer off: .
1. Press repeatedly until the following
message is displayed.
Display: RINGER OFF= OK? Display /

YES:SET/NO:STOP
2. Press SET .
● To turn the ringer back on, press .
■ While the ringer volume is set to off:
The display will show the following message.
RINGER OFF
When a call is received, the unit will not ring and SET
will show the following message.
INCOMING CALL

22 For fax advantage assistance, call 1-800-435-7329.


Making and Answering Calls
Voice calls - making
With the handset

1 Handset is off the main unit:


Press TALK .
● The TALK indicator will light.

Handset is on the main unit:


Lift the handset and press TALK .
● The TALK indicator will light.

TALK indicator

2 Dial the telephone number.


● If you misdial, press TALK and start
TALK

again from step 1.

3 When finished talking, press TALK or


place the handset on the main unit.
REDIAL/PAUSE
CH
● The TALK indicator will turn off.

Note:
● If an alarm tone sounds when you press TALK ;
—move towards the main unit, or
—place the handset on the main unit.
Then try again.
● If the TALK button on the handset is pressed while
using the main unit, the call is switched to the
handset and the main unit is disconnected.
● The dialing mode is set to “TONE” as the default

setting. If you cannot dial, change to “PULSE” with


feature #13 (p. 55).

To redial the last number While the handset is in use


Regardless of whether the main unit or the On the main unit, the IN USE indicator lights and
handset was used, the last number dialed will be the following will be displayed.
redialed.
Display: CORDLESS IN USE
1. Press TALK .

2. Press REDIAL/PAUSE .
LIGHT

IN USE
If noise interferes with the conversation
Press CH to select a clear channel or move
closer to the main unit.

For fax advantage assistance, call 1-800-435-7329. 23


Making and Answering Calls
With the main unit

Press MONITOR .
1 Display: TEL=

Dial the telephone number.


2 Example: TEL=2345678
Handset

● If you misdial, hang up and dial again.

When the other party answers, speak with


3 the handset.

When finished talking, replace the handset.


4 MONITOR
REDIAL/PAUSE Display
Note:
● If the TALK button on the handset is pressed while
using the main unit, the call is switched to the handset
and the main unit is disconnected.
● The dialing mode is set to “TONE” as a default setting.

If you cannot dial, change to “PULSE” with feature #13


(p. 55).

To redial the last number


Regardless of whether the main unit or the
handset was used, the last number dialed will be
redialed.
1. Press MONITOR .
2. Press REDIAL/PAUSE .
3. When the other party answers, speak with the
handset.

24 For fax advantage assistance, call 1-800-435-7329.


Making and Answering Calls
Voice calls - answering!

■ Handset is off the main unit:


1 Press TALK when the handset rings.
TALK

● You can also answer a call by pressing


any dial key 0 to 9, or #.
(Any key talk feature)
■ Handset is on the main unit:
Lift the handset when the main unit rings. OR

2 When finished talking, press TALK or


place the handset on the main unit.

Paging the handset from the main unit


(handset locator)
Using this feature, you can locate the handset if misplaced.

1 Main unit:
Press HANDSET LOCATOR .
● The IN USE indicator will flash and start
paging the handset for 1 minute.
● To stop paging, press
HANDSET LOCATOR again.

2 Handset:
Press TALK twice to stop paging.

HANDSET LOCATOR
– IN USE

TALK
FLASH

For fax advantage assistance, call 1-800-435-7329. 25


Making and Answering Calls
Remote monitor
Switching a call to the MONITOR
with the handset

1 Press REMOTE SP on the handset during


a call.
● The TALK indicator flashes.
● The call is switched to the main unit.

2 When you hear the other party answer,


press TALK on the handset to begin the
TALK indicator
TALK
conversation.
● To hang up, press TALK .

REMOTE SP

REDIAL/PAUSE

Making a call using the handset


as a remote control

1 Press REMOTE SP .
Display: TEL=

REDIAL/PAUSE
2 Dial the telephone number.
● You can also dial with the main unit keypad.

Example: TEL=1234567

3 When you hear the other party answer,


press TALK on the handset to begin the
conversation.

4 To hang up, press TALK .

To redial the last number

Regardless of whether the main unit or the handset


was used, the last number dialed will be redialed.

1. Press REMOTE SP .
2. Press REDIAL/PAUSE .

26 For fax advantage assistance, call 1-800-435-7329.


Making and Answering Calls
TONE, FLASH and PAUSE buttons!
TONE button
The TONE ( ) button is used for rotary pulse TONE
dial services and allows you to temporarily change
from pulse to tone mode during a dialing
operation.
When you hang up, the unit will automatically
return to the pulse mode.

FLASH
FLASH button REDIAL/PAUSE
The FLASH button also allows you to use
special features of a host exchange (if connected)
or local telephone company services such as call
waiting. For further details, contact your host
exchange supplier or local telephone company.

Entering pauses
When the REDIAL/PAUSE button is pressed
during dialing, a pause will be inserted.
TONE
Example 1:
FLASH
If your unit is connected to a host exchange, insert
a pause to get an outside line. REDIAL/PAUSE

9 PAUSE Telephone number

Line access code

Example 2: Note:
If a transmission error occurs during an overseas ● TONE and PAUSE can be stored into a
fax transmission, add two pauses at the end of the telephone number in the JOG DIAL
telephone number. directory.

International Country Telephone


PAUSE PAUSE
access code code number

27
Automatic Dialing (Handset)
Storing telephone numbers in the handset
You can store up to 10 telephone numbers in the handset. The dial keys (0 to 9) function as
memory stations. Make sure the TALK indicator is off.

1 Press PROGRAM .
● The TALK indicator will flash.

2 Enter the telephone number up to 22 digits.


● If you misdial, press PROGRAM to end
storing, and start again from step 1.

3 Press AUTO . TALK indicator


AUTO

4 Press a memory station number (0 to 9).


● A one beep confirmation tone will sound.
● The TALK indicator will turn off.
● To store other numbers, repeat steps 1 to 4.
PROGRAM

Note: To erase a stored number


● Numbers stored in the handset cannot be accessed
1. Press PROGRAM .
by the main unit.
● A pause entered in a telephone number counts as 2. Press AUTO .
one digit.
3. Press the memory station number (0 to 9)
you want to erase.
● 1 beep sounds and erasing is completed.

Making a voice call with the handset using


stored numbers

1 Press TALK .
● The TALK indicator will light.

2 Press AUTO .

3 Press the desired memory station number


(0 to 9).
TALK indicator
● The stored telephone number will be dialed. AUTO
TALK

4 When finished talking, press TALK .


● The TALK indicator will turn off.

Note:
● Numbers stored in the handset cannot be accessed
by the main unit.
● For further details on handset operation, see page 23.
28
Automatic Dialing (Handset)
Storing a telephone number in the
DIRECT button
You can store a telephone number in the DIRECT button. The stored number can be dialed
with a one-touch operation.
The TALK indicator light must be off before programming.

1 Press PROGRAM .
● The TALK indicator will flash.

2 Enter a telephone number up to 22 digits.


● If you misdial, press PROGRAM to end
storing, then start from step 1.
TALK indicator
DIRECT
3 Press DIRECT .
● A beep sounds.

REDIAL/PAUSE
Note: PROGRAM
● If a pause is required for dialing, press
REDIAL/PAUSE where needed. Pressing
REDIAL/PAUSE counts as one digit.

To erase a stored number


1. Press PROGRAM .

2. Press DIRECT for the telephone number to be


erased.

Dialing a stored number in the DIRECT button

1 Press TALK .

2 Press DIRECT .
● The stored telephone number will be
dialed.

DIRECT
TALK

29
JOG DIAL
Storing names and telephone numbers
in the JOG DIAL directory!
For rapid access to frequently dialed numbers, the unit provides a JOG DIAL directory
(50 stations).
For your convenience, the following station has been pre-programmed.
HELP-FAX (1-800-435-7329): If you cannot correct a problem after trying the help function
(p. 10), call using this station (p. 33).
If you do not need the above station, you can erase it (p. 32).

Press DIRECTORY PROGRAM .


1 Display: USE JOG-DIAL OR
HANDSET LOCATOR
(Insert)
Display /

PRESS DIR.PROG.

Rotate JOG DIAL until the following is


2 displayed.
NAME=

Enter the name, up to 10 characters, by


3 following the instructions on the next page.
Example: NAME=Alice FLASH JOG DIAL SET
(Hyphen)
STOP
Press SET .
4 NO.=
DIRECTORY PROGRAM (Delete)

Helpful hint:
Enter the telephone number, up to 30 digits,
5 using the dial keypad.
● You can confirm the stored items on the
display (p. 33) or on the telephone number list
Example: NO.=5552233 (p. 76).

Note:
● If you want to enter a hyphen, press FLASH .
● When the following message is displayed in
Press SET . step 6, you can only store 5 more items.
6 REGISTERED Display: SPACE= 5 DIRS.
● Ifthere is no space to store new stations, the
NAME= following message is displayed in step 1.

JOG-DIAL FULL
● To program other items, repeat steps 3 to 6.
Erase unnecessary stations (p. 32).
Press DIRECTORY PROGRAM to exit the
7 program.
●A hyphen or a space entered in a telephone
number counts as two digits.

To correct a mistake To delete a character/number


● Press or to move the cursor to the ● Move the cursor to the character/number you
incorrect character/number, and make the want to delete and press STOP .
correction.

30
JOG DIAL
To select characters with the dial keypad
Pressing the dial keys will select a character as shown below.

Keys Characters

1 1 [ ] { } + – / = , . _ ` : ; ? |

2 A B C a b c 2

3 D E F d e f 3

4 G H I g h i 4

5 J K L j k l 5

6 M N O m n o 6

7 P Q R S p q r s 7

8 T U V t u v 8

9 W X Y Z w x y z 9

0 0 ( ) ! " # $ % & ¥ @ ^ ’ →

FLASH Hyphen button (To insert a hyphen.)

HANDSET LOCATOR Insert button (To insert one character or one space.)

STOP Delete button (To delete a character.)

key (To move the cursor to the right.)


To enter another character using the same number key, move the cursor to the next space.

key (To move the cursor to the left.)

To select characters using the JOG DIAL


Instead of pressing the dial keys, you can select characters using the JOG DIAL.
1. Rotate JOG DIAL until the desired character is
displayed.
2. Press to move the cursor to the next space.
● The character displayed in step 1 is inserted.

3. Return to step 1 to enter the next character.

Display order of characters

Capital
alphabet JOG DIAL
: Rotating to
Lower case the right
Number
alphabet : Rotating to
the left
Symbol

31
JOG DIAL
Editing/erasing a stored name and number
Rotate JOG DIAL until the desired name
1 is displayed.
Display

Example: Mary

Press DIRECTORY PROGRAM .


2 EDIT= DELETE=#

Editing
JOG DIAL SET
Press to select “EDIT”.
3 NAME=Mary
DIRECTORY PROGRAM STOP

● If you do not need to edit the name, skip to


step 5.

Edit the name by following the instructions


4 on page 31.

Press SET .
5 Example: NO.=0123456
● If you do not need to edit the telephone
number, skip to step 7.

Edit the telephone number. For further


6 details, see page 30.

Press SET .
7 REGISTERED

Erasing
Press to select “DELETE”.
3 DELETE OK?

YES:SET/NO:STOP
● To cancel erasing, press STOP .

Press SET .
4 DELETED
● The stored name and number are deleted.

32
JOG DIAL
Making a voice call using the JOG DIAL directory!
Before using this feature, program the desired names and telephone numbers into the directory
(p. 30).

1 Rotate JOG DIAL until the desired name


is displayed. Display
Example: Lisa Handset

■ Handset is off the main unit:


2 Press TALK on the handset.
■ Handset is on the main unit:
Press MONITOR or lift the handset.
● The unit will start dialing automatically.
MONITOR
DIALING
JOG DIAL /

3 When the other party answers, speak with


the handset.
STOP

When finished talking, press TALK or


4 replace the handset.
TALK

Helpful hint: Note:


● Youcan confirm the stored items on the display ● Ifthe desired name has not been stored,
(see below) or on the telephone number list (p. 76). press STOP and dial the number manually.

To confirm the stored items on the To search for a name by initial


display Example: If you want to search for the name
1. Rotate JOG DIAL until the desired name is “Lisa”
displayed. 1. Rotate JOG DIAL until any name is
displayed.
Example: Kim
Example: Alan
2. Press or .
2. Press 5 repeatedly until any name with the
4567890 initial “L” is displayed (see the character table
● To stop the operation, press STOP . on page 31).
Larry
3. ■ Handset is off the main unit:
Press TALK on the handset. 3. Rotate JOG DIAL to the right until “Lisa” is
displayed.
■ Handset is on the main unit:
Lisa
Press MONITOR or lift the handset.
● The unit will automatically dial the number. ● To stop the operation, press STOP .

4. ■ Handset is off the main unit:


Press TALK on the handset.
■ Handset is on the main unit:
Press MONITOR or lift the handset.
● The unit will automatically dial the number.

Note:
● When you want to search for symbols (not
letters or numbers), press in step 2.
33
Voice Contact
Talking to the other party after fax transmission
or reception!
You can talk to the other party after a fax message is completed. This will save the added
expense and time of making another call.
This feature only works when the other party’s fax machine is equipped with a voice
contact feature.

Initiating voice contact


Press MONITOR while transmitting or
1 receiving documents.
Display: VOICE STANDBY
Handset
● Your unit will call the other party with a
distinctive ring.
FAC
● When the other party answers, your unit ED
OW
will emit a distinctive ring. N

To start talking, press TALK on the


2 handset or lift the handset from the main
unit.
MONITOR
Note:
Display
● If you initiate voice contact during transmission, the
unit will call you with a distinctive ring after all of the
documents have been transmitted. TALK
● If you initiate voice contact during reception, the unit

will call you with a distinctive ring after the current


page of the document has been received.

Receiving a request for voice contact


If the other party initiates voice contact, your
1 unit will sound a distinctive ring and the
following will be displayed.
Display: PLEASE PICK UP

To start talking, press TALK on the


2 handset or lift the handset from the main unit
within 10 seconds of the distinctive ring.

34
Sending Faxes
Sending a fax manually/using the JOG DIAL directory!
Adjust the width of the document guides to
1 the size of the document.
Document guides

Insert the document (up to 10 pages) FACE


2 DOWN until a single beep is heard and the
unit grabs the document.
Handset

FAC
ED
Display: STANDARD OW
N

If necessary, press RESOLUTION


3 repeatedly to select the desired setting
(see right).
MONITOR
/
Manually JOG DIAL
QUICK SCAN
Press MONITOR on the main unit. Display
4 TEL=
FAX START RESOLUTION

REDIAL/PAUSE STOP
Dial the fax number.
5 Example: TEL=5678901
To select the resolution
When a fax tone is heard:
6 Press FAX START .
OR
Select the desired resolution according to
the type of document.
STANDARD: For printed or typewritten
When the other party answers your call:
originals with normal-sized characters.
Lift the handset and ask them to press their
FINE: For originals with small printing.
start button. When a fax tone is heard, press
FAX START and replace the handset. SUPER FINE: For originals with minute
printing.
CONNECTING..... HALF TONE: For originals containing
photographs, shaded drawings, etc.
● Using the “FINE”, “SUPER FINE” or
“HALF TONE” setting will increase the
transmission time.
Using the JOG DIAL directory ● If the resolution setting is changed

during feeding, it will be effective from


Rotate JOG DIAL until the desired name
4 is displayed.
Example: Alice
the next sheet.
● The “SUPER FINE” resolution only

works with other compatible fax


machines.
● To confirm the number, press or .
● For further details about using the JOG
From memory
DIAL, see page 33. You can press QUICK SCAN instead
of FAX START to scan the document
Press FAX START .
5 FAX=<Alice>
into memory before sending.
After storing, the unit will transmit the
document.
● The memory capacity is approx. 25
CONNECTING..... pages based on the ITU-T No. 1 Test
Chart in standard resolution (p. 81).
● If the document exceeds the memory

capacity, sending will be canceled.


35
Sending Faxes
To transmit more than 10 pages at a time Fax auto redial for the JOG DIAL directory
Insert the first 10 pages of the document. Add the If the line is busy or there is no answer when
extra pages (up to 10) before the last page is fed using the JOG DIAL directory, the unit will
into the unit. automatically redial the number up to 2 times.
● This feature is also available for delayed

To stop transmission transmission (feature #25 on page 56).


● During redial, the following will be displayed.
Press STOP .
Display: WAITING REDIAL
To redial the last number ● To cancel redialing, press STOP .
Regardless of whether the main unit or the If your unit does not send a fax using the
handset was used, the last number dialed will be JOG DIAL directory
redialed.
● Confirm the stored items on the display (p. 33)
Press REDIAL/PAUSE .
● If the line is busy, the unit will automatically
or on the telephone number list (p. 76).
● Check that the number dialed is answered by
redial the number up to 2 times.
● During redial, the following will be displayed.
the other party’s machine.
1. Rotate JOG DIAL until the desired name is
Display: WAITING REDIAL
displayed.
● To cancel redialing, press STOP . 2. Press MONITOR .
● The connecting tone will be heard during
Convenient way to send a fax
dialing to tell you the status of the other
You can dial the fax number first before inserting party’s machine (feature #76 on page 59).
the document. This is convenient if the other
party’s number is indicated on the document.
1. Enter the fax number.
● The handset must be on the cradle.

2. Insert the document.


3. Press FAX START .

Documents you can send


Minimum size Maximum size Effective scanning area Document weight
Single sheet:
128 mm

45 g/m2 to 90 g/m2
(5" )

Scanned
600 mm
(235⁄8" )

area (12 lb. to 24 lb.)


Multiple sheets:
128 mm 4 mm 60 g/m2 to 75 g/m2
(5" ) (16 lb. to 20 lb.)
208 mm (83⁄16" )
216 mm Paper width
(81⁄2" ) 216 mm (81⁄2" )
Note:
● Remove clips, staples or other similar fastening objects.
● Check that ink, paste or correction fluid has dried.
● Do not send the following types of documents. Use copies for fax transmission.

— Chemically treated paper such as carbon or carbonless duplicating paper


— Electrostatically charged paper
— Heavily curled, creased or torn paper
— Paper with a coated surface
— Paper with a faint image
— Paper with printing on the opposite side that can be seen through the front (e.g. newspaper)

36
Sending Faxes
Reports for confirmation
To confirm the communication results, the following reports are available.

Sending report
This report will provide you with a printed record of transmission results. To use this feature,
activate feature #04 (p. 55).
Sample of a sending report
SENDING REPORT Jan. 20 2000 09:19AM
YOUR LOGO :
YOUR FAX NO. :
NO. OTHER FACSIMILE START TIME USAGE TIME MODE PAGES RESULT CODE
01 2345678 Jan. 20 09:18AM 00'51 SND 00 COMMUNICATION ERROR 43

SND: Sent directly. Communication Error code


message (p. 60)

Journal report
The unit stores the 30 most recent fax communication results. When a new communication
occurs, the oldest communication result will be erased.
—To print manually, see page 76.
—To print automatically after every 30 new fax communications, select “ON” with feature #22 (p. 56).
If you select “OFF”, the unit will not print the journal automatically but store the records of fax
communications.
Sample of a journal report
JOURNAL
Jan. 25 2000 11:22AM
YOUR LOGO :
YOUR FAX NO. :
NO. OTHER FACSIMILE START TIME USAGE TIME MODE PAGES RESULT CODE
01 3332222 Jan. 21 07:14AM 00'45 SND 01 OK
02 9998765 Jan. 21 08:17AM 00'58 RCV 02 OK
03 John Jan. 21 09:18AM 00'48 RCV 01 OK
04 555556677 Jan. 22 10:35AM 02'45 SND 03 COMMUNICATION ERROR 43
05 03'50 SND 05 OK
RCV 03 OK

SND: Sent directly. Communication Error code


RCV: Received directly. message (p. 60)

37
Sending Faxes
One time broadcast transmission!
This feature is useful for sending the same document to selected parties whose fax numbers are
stored in the JOG DIAL directory. If you only wish to send a document once, select the parties
for each transmission.
Before programming, make sure that the desired stations have been stored in the JOG
DIAL directory (p. 30).
Insert the document FACE DOWN.
1 ● If necessary, press RESOLUTION
repeatedly to select the desired setting Display
(p. 35).
Rotate JOG DIAL until the following is
2 displayed.
FAC
Display: <ONE TIME BROAD> ED
OW
N
Press SET .
3 DIR= [000]

Rotate JOG DIAL until the desired name


4 is displayed. JOG DIAL
Example: Bill [000] STOP
RESOLUTION
Press SET .
5 DIR=Bill [001]
SET
FAX START

● To program other stations, repeat steps 4


and 5 (up to 20 stations).
Press FAX START after programming all
6 of the desired stations.
● The document will be fed into the unit and
Note:
● If you select the “FINE”, “SUPER FINE” or
scanned into memory. The unit will then “HALF TONE” resolution, the number of
pages that the unit can transmit will decrease.
transmit the data to each station, calling
● If one of the stations is busy or does not
each number sequentially.
answer, the station will be skipped. All
● After transmission, the stored document will
skipped stations will be redialed up to 2 times
be erased automatically, and the unit will after all of the other stations have been
automatically print a broadcast sending called.
report (p. 41).

To cancel the broadcast setting

1. Press STOP while the unit displays the following


message.
Display: BROADCASTING
● The display will show the following.

SEND CANCELED?

YES:SET/NO:STOP
2. Press SET .

38
Sending Faxes
Broadcast transmission to pre-programmed
parties!
This feature is useful for sending the same document often to selected parties whose fax
numbers are stored in the JOG DIAL directory. First program the parties (see below) then see
page 35 for transmission.
Before programming, make sure that the desired stations have been stored in the JOG
DIAL directory (p. 30).

Programming the stations in the broadcast memory


Press DIRECTORY PROGRAM twice.
1 Display: BROADCAST
Display

PRESS SET

Press SET .
2 DIR= [000]

Rotate JOG DIAL until the desired name


3 is displayed. STOP

Example: John [000] JOG DIAL SET


DIRECTORY PROGRAM
Press SET .
4 Example: DIR=John [001]
● To program other stations, repeat steps 3
and 4 (up to 20 stations).

Press SET after programming all of the


5 desired stations.
REGISTERED

USE JOG-DIAL OR

PRESS DIR.PROG.

Press STOP to exit the program.


6
Note:
● Ifyou enter the wrong station, press
STOP after step 4 to erase the station.
● Confirm the stored numbers by printing a

broadcast programming list (p. 76).

39
Sending Faxes
Adding/erasing a station in the broadcast memory
Rotate JOG DIAL until the following is
1 displayed.
Display

Display: <BROADCAST>

Press DIRECTORY PROGRAM .


2 ADD= DELETE=#

Adding
Press to select “ADD”.
3 JOG DIAL
DIRECTORY PROGRAM
SET
STOP
Rotate JOG DIAL until the desired name
4 is displayed.
Example: Mike
Press SET .
5 REGISTERED

Example: Nikki
● To add other stations, repeat steps 4 and 5
(up to 20 stations).
Press DIRECTORY PROGRAM to exit the
6 program.

Erasing
Press to select “DELETE”.
3
Rotate JOG DIAL until the desired name
4 is displayed.
Example: Dick
● To cancel erasing, press STOP .
Press SET .
5 DELETE OK?

YES:SET/NO:STOP
Press SET .
6 DELETED

Example: Bob
● To delete other stations, repeat steps 4 to 6.
Press DIRECTORY PROGRAM to exit the
7 program.
40
Sending Faxes
Sending to pre-programmed parties in the broadcast memory
The same document will be sent to the specific parties whose numbers are stored in broadcast
memory.
The memory capacity is approx. 25 pages based on the ITU-T No. 1 Test Chart in standard
resolution (p. 81).
Insert the document FACE DOWN.
1 ● If necessary, press RESOLUTION
repeatedly to select the desired setting (p. 35).
Display

Rotate JOG DIAL until the following is


2 displayed.
Display: <BROADCAST> FAC
ED
OW
N
Press FAX START .
3 ● The document will be fed into the unit and
scanned into memory. The unit will then
transmit the data to each station, calling
each number sequentially.
● After transmission, the stored document will JOG DIAL
be erased automatically, and the unit will STOP
FAX START RESOLUTION
automatically print a broadcast sending
report (see below). SET

Note: To cancel the broadcast setting


● If you select the “FINE”, “SUPER FINE” or “HALF 1. Press STOP while the unit displays the
TONE” resolution, the number of pages that the unit following message.
can transmit will decrease.
● If one of the stations is busy or does not answer, the Display: BROADCASTING
station will be skipped. All skipped stations will be
● The display will show the following.
redialed up to 2 times after all of the other stations
have been called. SEND CANCELED?

YES:SET/NO:STOP
2. Press SET .

Sample of a broadcast sending report


BROADCAST REPORT Jan. 10 2000 09:36AM
YOUR LOGO :
YOUR FAX NO. :
NO. OTHER FACSIMILE START TIME USAGE TIME PAGES RESULT
01 Mike Jan. 10 09:31AM 01'10 02 OK
02 Peter Jan. 10 09:33AM 01'08 02 OK
03 Sam Jan. 10 09:34AM 01'09 02 OK
04 Kim Jan. 10 09:35AM 01'10 02 OK
TOTAL 004'37 008

41
Receiving Faxes
Setting the unit to receive faxes!
Use only as fax With answering machine

Answering machine
(not included)

How you
want the unit
to receive
calls
You have a separate You want to use the
telephone line just fax machine with an
for faxes. answering machine.

FAX ONLY mode (p. 45) Activating an answering


Turn AUTO ANSWER on by machine (p. 46, 47)
pressing AUTO ANSWER , Connect an answering
and set the desired ring count machine and set the ring
You have to (default setting: 3 rings). count of the answering
machine to less than 4.
set this.
▼ ● Set the ring count in the
MEMORY% ON FAX ONLY mode of the fax
AUTO ANSWER machine to “5 EXT.TAM”, if
you use with AUTO
ANSWER on.

When receiving calls: When receiving voice calls:


All incoming calls will be The answering device will
answered as faxes. record voice messages.
This is how When receiving fax calls:
the unit will The fax machine will
operate. disconnect the answering
machine and receive
documents.

42
Receiving Faxes

Voice mail service Mostly voice calls Other


(Distinctive Ring) options

With PC
2-number example Ring If you have a
Ring
Ring computer
To the attached to the
same line same telephone
line, see page 47.

Facsimile No. Telephone No.


(555-1333) (555-1111)
TEL/FAX mode
If you are near
You need to subscribe You plan to answer the unit and want
to Distinctive Ring the calls yourself. to use it to
Service. receive voice
calls yourself and
fax calls
automatically, see
pages 48 and 49.
Setting the Distinctive TEL mode (p. 44)
Ring pattern (feature Turn AUTO ANSWER off by
#31 on page 57) pressing AUTO ANSWER .
Select the same ring pattern Remote
assigned to the facsimile
fax activation
number.
A:Standard ring (one long ring) You can also
B:Double ring (two short rings) receive a fax
MEMORY% ON
C:Triple ring (short-long-short from an extension
AUTO ANSWER
rings) phone. If you
D:Other triple ring (short-short- answer a call with
long rings) an extension
phone and hear
the fax calling
tone, press 9
(pre-selected fax
When the fax machine When receiving calls: activation code)
detects a call matching the You have to answer all calls to receive a fax
selected Distinctive Ring manually. (p. 50).
pattern: The fax machine will
To receive a fax document,
activate the fax function.
When the fax machine press FAX START for
detects other ring patterns: each fax call.
The fax machine will operate
based on the AUTO
ANSWER setting.

43
Receiving Faxes
TEL mode!
(answering all calls manually)
Activating the TEL mode
If the arrow (▼) is shown on the right of the
display, turn it off by pressing AUTO ANSWER . Display

Display: TEL MODE


Handset
ON

Receiving a fax manually


■ With the main unit
When the unit rings, lift the handset to
1 answer the call.

When:
2 — document reception is required,
— a fax calling tone (slow beep) is heard, or
AUTO ANSWER STOP
— no sound is heard, FAX START
press FAX START .
CONNECTING.....

Replace the handset.


3 ● The unit will start fax reception. TALK

■ With the handset

1 When the handset rings, press TALK .


FAX

2 When:
— document reception is required, Note:
● Ifyou do not answer the call within 15 rings,
— a fax calling tone (slow beep) is heard, or
— no sound is heard, the unit will temporarily switch to the fax and
the caller can send a document.
press FAX until a single beep is heard. ● Up to 30 sheets of printed paper can be held.
● The only way to stop receiving a fax is by
Remove the printed paper before it exceeds
pressing STOP on the main unit. 30 sheets.

To stop receiving Fax reception in memory


Press STOP . When a printing problem is detected, the unit will
temporarily store the received document into
memory.
Friendly reception feature While the document is in memory;
When you answer a call and hear a fax calling — the display will show an error message and the
tone (slow beep), the unit will automatically start following message alternately.
fax reception. Display: FAX IN MEMORY
● If this feature is not required, set feature #46 to

“OFF” (p. 58). — slow beeps will sound (memory reception alert).
See feature #44 on page 58.
● Follow the instructions on pages 61 and 62 to

solve the problem.


● For memory capacity, see page 81.

44
Receiving Faxes
FAX ONLY mode!
(all calls are received as faxes)
Activating the FAX ONLY mode
If the arrow (▼) is not shown on the right of the
display, turn it on by pressing AUTO ANSWER . Display
● The display will show the current number of rings
before the unit answers a call in the FAX ONLY
mode.
Display: PICKUP & RCV FAX

AFTER 3 RINGS

● If necessary, rotate JOG DIAL until the desired


ring count is displayed and press SET .

ON JOG DIAL
SET
● When receiving calls, the unit will automatically
answer all calls and only receive fax documents. AUTO ANSWER

Note:
● Ifthe arrow (▼) is already shown on the right of the display and you wish to change the ring count, turn
the arrow off once then on again by pressing AUTO ANSWER and follow the instructions above.
● This mode should not be used with a telephone line which is used for both voice and fax calls. Fax

communication will be attempted even if someone is trying to call you.

If you have a telephone line just for faxes, we recommend the following setup.
Example: One telephone line is used for voice calls and a separate telephone line for faxes.

Line 1 – Voice calls

Line 2 – Fax calls

Only a fax machine is connected.

45
Receiving Faxes
Using the unit with an answering machine!
Setting up the fax machine and an answering machine
Connect the answering machine.
1
Remove the stopper with
your finger and connect
the cord to the EXT jack.

Stopper

Answering machine
(not included)
Telephone line cord
(not included)

Set the number of rings on the answering machine to less than 4.


2 ● This will allow the answering machine to answer the call first.

Record a greeting message on the answering machine.


3 Example: “This is (your name, business and/or telephone number). We are unable to
answer the phone right now. To send a fax, start transmission. To leave a
message, please speak after the beep. Thank you.”

Activate the answering machine.


4
Set the receive mode of the fax machine to the TEL mode (p. 44) or FAX ONLY mode
5 (p. 45).
● If you set to the FAX ONLY mode, set the ring count in the FAX ONLY mode to
“5 EXT.TAM” (feature #06 on page 55). Using the FAX ONLY mode will allow you to
receive faxes if the answering machine is full.

Check the remote access code of the answering machine and program the same code into
6 the remote operation ID of the fax machine. See feature #12 on page 55.

Note:
● Do not pause for more than 4 seconds during the greeting message. If a 4-second pause is stored in the
greeting message, all incoming calls will be routed to the fax machine from the answering machine even
while the greeting message is playing.
● We recommend you keep the greeting message to around 10 seconds long. If the greeting message is

too long, some incoming fax calls may not be answered by the fax machine.
● Every time the fax machine receives a document, a silent pause or fax tone may be recorded on the

answering machine.

46
Receiving Faxes
How the fax machine and answering machine work
Receiving voice calls
The answering machine will record voice messages automatically.
Receiving fax calls
The fax machine will receive documents automatically.
Receiving a voice message and fax document in one call
The answering machine will record the voice message first. The fax machine will then be
activated by the caller’s request and will receive the document.

Receiving a voice message and fax document in one call


The caller can leave a voice message and send a fax document during the same call.
Inform the caller of the following procedure beforehand.
1. The caller calls your fax machine.
● The answering machine will answer the call.
2. The caller can leave a message after the greeting message.
3. The caller presses 9 (pre-selected fax activation code).
● The fax machine will activate the fax function.
4. The caller presses the start button to send a document.
Note:
● The fax activation code can be changed in feature #41 (p. 58).
● Ifthe wrong fax activation code is entered, the caller must wait at least 5 seconds to reenter the correct
code.

To use with an answering machine and computer


We recommend that you always connect the fax machine directly to the wall jack.

EXT

Wall jack

Fax machine

Computer
Wall jack
Answering machine
(not included)

Note:
● Set the fax machine to the TEL mode.
● The device which has the shortest ring count will answer a call first.
● If you use your computer as an answering machine, connect the telephone line cord from the EXT jack to

the computer.
47
Receiving Faxes
TEL/FAX mode!
(receiving voice calls with rings and fax calls
without rings when you are near the unit)
Use this mode when you are always near the fax machine, and want to receive faxes without
ringing. When a call is received, the fax machine will work as follows. To set the TEL/FAX mode,
see below.

A call is received.

The fax machine will not ring. The fax machine will ring up to 3 times.
TEL/FAX delayed ring count Silent fax recognition ring count
Voice call g
Rin ing
R ing
R

● The call is connected. ● The calling party will hear a different


ring back tone.
Fax calling
tone*

Answer the call.


The fax machine will automatically
● If the call is not answered, the fax
receive documents without
machine will activate the fax function
ringing.
for the other party’s fax machine that
does not send a fax calling tone.

* A fax calling tone is automatically generated by Note:


the sending fax machine. Some fax machines ● The fax machine will display the following when
do not have this capability. a call is received.
** If the fax machine activates the fax function,
Display: INCOMING CALL
press STOP on the fax machine in step 2 on
page 49 to talk with the calling party. ● The ringer should be on (p. 22).

To set the TEL/FAX mode

1. Set feature #77 to “TEL/FAX” (p. 59).


2. If the arrow (▼) is not shown on the right of the display, turn it on by pressing AUTO ANSWER .

Display: ▼
ON

48
Receiving Faxes

When an extension telephone is connected

A call is received.

The fax machine will not ring but The extension telephone will not ring but
the extension telephone will ring the fax machine will ring up to 3 times.
once. Silent fax recognition ring count
TEL/FAX delayed ring count Voice call
g
Rin ng
Ri g
Rin
Ring

● The call is connected.


● The calling party will hear a different
Fax calling
tone* ring back tone.
You can answer the call with the
extension telephone.
The fax machine will automatically 1. Lift the handset.
receive documents without 2. Enter 0 (default code) while the
ringing. ring back tone is heard.**
● The code number can be changed
in feature #49 (p. 59).

Answer the call.


● If
the call is not answered, the fax
machine will activate the fax function
for the other party’s fax machine that
does not send a fax calling tone.

TEL/FAX delayed ring count Silent fax recognition ring count


The number of rings generated before the fax The fax machine generates audible rings to
machine answers depends on the setting of feature indicate that it is receiving a voice call. The number
#78 on page 59. The fax machine will not generate of rings generated depends on the setting of
an audible ring during this time. feature #30 on page 57. This signal will not ring at
an extension telephone.

49
Receiving Faxes
Extension telephone!
If you use the fax machine with an extension telephone, you can receive fax documents using
the extension telephone.
You do not have to press FAX START on the fax machine.
Important:
● Use a touch tone telephone as the extension telephone and enter the fax activation code firmly.

When the extension telephone rings, lift the


1 handset of the extension telephone.

When:
2 — document reception is required,
— a fax calling tone (slow beep) is heard, or
To the EXT jack
or the same line

— no sound is heard,
press 9 (pre-selected fax activation Extension telephone
code) firmly.

Hang up the handset.


3 ● The fax machine will start reception.

Note:
● You can change the fax activation code in feature #41
(p. 58).

50
Receiving Faxes
Pager call - when the unit receives a fax!
This feature allows your unit to call your pager when your unit receives a fax document.

Press MENU .
1 Display: 1.SYSTEM SET UP
Display MENU

Press , then 7 0 .
2 FAX PAGER CALL

Press SET .
3 MODE=OFF
MONITOR JOG DIAL
Rotate JOG DIAL to select “ON”.
4 MODE=ON
REDIAL/PAUSE
(Pause)
SET

● If this feature is not required, select “OFF”.

Press SET .
5 NO.=

Enter your pager number.


6 ● You can enter a total of 46 digits and/or
pauses.
Example:
1 202 555 1234PP12345678PP5555#

Your pager
Pauses
number
Your pager access
code, if required.
Message you want displayed
on your pager when your When your pager receives a pager call
unit receives a fax.

Pager
Press SET .
7 ● The unit will dial the stored number.

PAGER TEST

Check that the message is displayed on your


8 pager.
5555

Press MONITOR . Your pager will display the message you


9 entered in step 6 above. (For example: 5555)

51
Copying
Making a copy!
The unit can make single or multiple copies (up to 50). Any transmittable document (p. 36) can
be copied.
Adjust the width of the document guides to
1 the size of the document.
Insert the document (up to 10 pages) FACE
2 DOWN until a single beep is heard and the
unit grabs the document.
Document guides

Display: STANDARD
FAC
● If necessary, press RESOLUTION ED
OW
repeatedly to select the desired setting N
(p. 35).
Press COPY START .
3 NUMBER=1 [100%]
Display
QUICK SCAN
● If necessary, enter the number of copies RESOLUTION STOP
(up to 50).
COPY START COLLATE
● If necessary, choose an enlargement/
reduction rate by pressing COPY ZOOM . COPY ZOOM
See next page.
● If you want to print collated (sorted) copies,
press COLLATE until the following is
displayed.
Note:
COLLATE=ON ● Ifa resolution is not selected, “FINE”
resolution will automatically be selected.
Press COPY START .
4 ● The unit will start printing.
● If you want to remove the copy document
● You can make or receive a voice call while

making copies.
● After copying, the enlargement/reduction

for other uses, press QUICK SCAN rate setting will return to “100%”.
instead of COPY START .
The unit will feed the document and scan it
To stop copying
into memory, then start printing.
Press STOP .

Printing collated (sorted) copies


Example: Making two copies of a 4-page original document
1 4
Note:
1 3
● Ifyou turn the collating feature on, the unit
2 2
2 will store the documents into memory. If
1
3 4 memory becomes full while storing, the unit
3 3 will only print out the stored pages.
4 ● After copying, the collating feature will turn off
2
4 1 automatically.
Uncollated Collated (sorted)

52
Copying
To enlarge a document
Select “200%” or “150%” by pressing COPY ZOOM (+). The unit will only enlarge the center
part of the document and print it on two pages.

Example of a 200% enlarged copy Example of a 150% enlarged copy


Original document Enlarged copy Original document Enlarged copy

A B C D A B C D
B C
B C
E F G H E F G H

Area to be Area to be F G
enlarged enlarged
F G

To reduce a document
The unit can reduce the original document.
Select the desired setting by pressing COPY ZOOM (–).
Recommended reduction rates:

Setting Size of recording paper Size of original document

Letter Letter
100% (default)
Legal* Letter, A4, Legal

92% Letter A4

86% Letter A4

72% Letter Legal

Letter = 216 mm x 279 mm (81/2" x 11" )


Legal = 216 mm x 356 mm (81/2" x 14" )
A4 = 210 mm x 297 mm (81/4" x 1111/16" )
*If you use legal size paper, please purchase a legal paper tray, Model No. KX-FA50 (p. 9) and
install it (p. 12).

Note:
● Ifthe appropriate reduction rate is not programmed, the document may be divided and the top of the
second sheet will be deleted.

53
Features Summary
Programming!
The unit provides various programming features. Program the desired setting by referring to the
programming tables (p. 55–59).

General programming method


Press MENU .
1 Display: 1.SYSTEM SET UP
Display MENU

Select the feature you wish to program.


2 ■ For basic features (p. 55)
Rotate JOG DIAL until the desired
feature is displayed.
■ For advanced features (p. 56–59)
Rotate JOG DIAL until the following is
displayed.
ADVANCED MODE JOG DIAL SET
Press SET and rotate JOG DIAL
until the desired feature is displayed.

Press SET .
3 ● The current setting of the feature will be
displayed.

Rotate JOG DIAL until the desired setting


4 is displayed.
● This step may be slightly different
depending on the feature.

Press SET .
5 ● The setting you selected is set, and the
next feature will be displayed.

To exit programming, press MENU .


6
Programming by entering the program To cancel programming
code number directly Press MENU to exit the program.
You can select a feature by directly entering the
program code (# and 2-digit number) instead of
using JOG DIAL .
1. Press MENU .
2. Press and the 2-digit code number.
3. Follow steps 3 to 6 above.
● See programming tables (p. 55–59) for codes.

54
Features Summary
Basic features!
Programming table
Code Display & Feature Settings How the unit operates

mm/dd/yy See page 15 for details.


SET DATE & TIME
hh:mm
#01
To set the date and time (2 digits for
each entry)
See pages 16 and 17 for details.
YOUR LOGO (Up to 30
#02
characters)
To set your logo
See page 18 for details.
YOUR FAX NO. (Up to 20
#03
To set your facsimile telephone digits)
number

ERROR “ERROR”: The sending report will


SENDING REPORT be printed only when fax
#04 To print and check the sending ON transmission fails (p. 37).
report for fax transmission results “ON”: The sending report will be
OFF printed out after every transmission.
This setting is also available after
FAX RING COUNT activating the FAX ONLY mode
1, 2, 3, 4,
#06 To change the number of rings (p. 45). “5 EXT.TAM” is used when
5 EXT.TAM
before the unit answers a call in the using the unit with an answering
FAX ONLY mode machine (p. 46).
To select “ON” and enter ID:
REMOTE TAM ACT. 1. Press MENU .
If you use the unit with an ON / ID=11 2. Rotate JOG DIAL and select this
answering machine, activate this feature.
feature and set the remote 3. Press SET .
#12 activation ID for remote operation 4. Rotate JOG DIAL to select “ON”.
to secure the remote operation for 5. Press SET .
the answering machine. 6. Enter your ID from 1 to 5 digits,
OFF using 0–9, and #.
7. Press SET .
8. Press MENU .

“TONE”: For tone dial service.


DIALING MODE TONE “PULSE”: For rotary pulse dial
#13 If you cannot dial, change the service.
setting depending on your
PULSE
telephone line service.

(The default setting is in bold type.)

55
Features Summary
Advanced features!
How to set menu options
1. Press MENU .
2. Rotate JOG DIAL until the following is displayed.
Display: ADVANCED MODE

Press SET and rotate JOG DIAL until the desired


feature is displayed.
3. Press SET . Note:
● Step 4 may be slightly
4. Rotate JOG DIAL until the desired setting is displayed.
different depending on the
5. Press SET . feature.
6. Press MENU . ● See page 54 for more details.

Programming table
Code Display & Feature Settings How the unit operates
“ON”: The unit will print the journal
AUTO JOURNAL ON
report automatically after every 30
#22 new fax communications (p. 37).
To print the journal report
automatically for fax communications OFF

“NEXT FAX”: For the next


OVERSEAS MODE attempted fax transmission. After
NEXT FAX
If you have difficulty sending an transmission, the unit will return to
overseas fax, activate this feature the previous setting.
before starting transmission. This “ERROR”: When previous fax
#23 feature makes sending documents ERROR transmission fails and you redial
easier as the transmission speed is the same number.
slowed down. ● This feature is not available for

broadcast transmission.
OFF ● The calling charge may be higher.

To send a document:
DELAYED SEND 1. Insert the document.
To send a fax automatically at a ON / 2. Follow steps 1–3 above.
specified time. fax no. / 3. Rotate JOG DIAL to select “ON”.
This allows you to take advantage hh:mm 4. Press SET .
of low-cost calling hours offered by 5. Enter the fax number.
#25 your telephone company. 6. Press SET .
● The setting can be reserved to 7. Enter the transmission start time.
take place up to 24 hours in Press to select “AM” or “PM”.
advance. OFF 8. Press SET .
9. Press MENU .
● To cancel after programming,

press STOP then SET .

(The default setting is in bold type.)

56
Features Summary
Code Display & Feature Settings How the unit operates
See pages 48 and 49 for details.
SILENT FAX RING
#30 To change the number of rings 3, 4, 5, 6
when the unit detects a voice call in
the TEL/FAX mode
Select the ring pattern to be
RING DETECTION assigned to the facsimile number.
A, B, C, D
If you subscribe to a Distinctive A: Standard ring (one long ring)
Ring Service (Identa-Ring) from B: Double ring (two short rings)
your telephone company, activate C: Triple ring (short-long-short rings)
#31
this feature. D: Other triple ring (short-short-long
This feature is also required for rings)
voice mail service. OFF ● For more information about

telephone services, contact your


telephone company.

RCV REDUCTION 100% Setting Recording paper Original document

If the size of the document sent by 100% Legal Letter, A4


the other party is as large as, or 92% Letter Letter
#36 larger than the recording paper, the 92%
Legal Legal
unit can reduce and print the 86%
document. 86% Letter A4
Select the desired reduction rate. 72% Letter Legal
72%

NORMAL “NORMAL”: For normal contrast


LCD CONTRAST “DARKER”: Used when the display
#39
To adjust the display contrast DARKER contrast is too light.
● If the other party’s fax machine
SILENT DETECT. does not send a fax calling tone,
If you use the unit with an ON select “ON”. The unit detects a
answering machine and wish to silent pause and activate the fax
receive faxes from older model fax function.
#40
machines, activate this feature. ● If you use an answering machine

to give greeting messages and


OFF record incoming messages on a
single cassette tape, select
“OFF”.

(The default setting is in bold type.)

(continued)

57
Features Summary
Advanced features (cont.)!
How to set menu options
1. Press MENU .
2. Rotate JOG DIAL until the following is displayed.
Display: ADVANCED MODE

Press SET and rotate JOG DIAL until the desired


feature is displayed.
3. Press SET . Note:
● Step 4 may be slightly
4. Rotate JOG DIAL until the desired setting is displayed.
different depending on the
5. Press SET . feature.
6. Press MENU . ● See page 54 for more details.

Programming table (cont.)


Code Display & Feature Settings How the unit operates
1. Follow steps 1–3 above.
FAX ACTIVATION 2. Rotate JOG DIAL to select “ON”.
If you use an extension telephone ON / 3. Press SET .
and wish to use it to receive a fax, CODE= 9 4. Enter your code from 2 to 4 digits,
activate this feature, and enter the using 0–9 and .
#41 code (p. 50). 5. Press SET .
6. Press MENU .
● Do not enter “0000”.
OFF ● This code is also used to receive

a voice message and a fax in the


same call (p. 47).
If you hear slow beeps, clear the
RECEIVE ALERT ON printing problem or supply paper to
#44 To alert you with beeps when a print the stored document. The
received document is stored into beeps will stop.
OFF
memory due to a problem.
“ON”: You do not have to press
FRIENDLY RCV ON FAX START for fax reception.
#46 To receive a fax automatically
when you answer a call and hear
a fax calling tone (slow beep). OFF

(The default setting is in bold type.)

58
Features Summary
Code Display & Feature Settings How the unit operates
See page 49 for details.
AUTO DISCONNECT To program:
ON /
To answer a call with an extension 1. Follow steps 1–3 on page 58.
CODE= 0
telephone in the TEL/FAX mode 2. Rotate JOG DIAL to select “ON”.
#49 3. Press SET .
4. Enter your code from 2 to 4 digits,
using 0–9 and .
OFF
5. Press SET .
6. Press MENU .
See page 51 for details.
FAX PAGER CALL ON
#70 If you have a pager and wish to
know when your unit receives a
OFF
fax, activate this feature.
You can confirm the status of the
CONNECTING TONE other party’s machine.
ON
If you often have trouble when ● If the ring back tone continues, the

sending a fax, this feature allows other party’s machine may not be
#76
you to hear connecting tones; fax a facsimile or may have run out of
tone, ring back tone and busy tone. paper. Check with the other party.
OFF
● The connecting tone volume

cannot be adjusted.
“FAX ONLY”: Facsimile only mode
AUTO ANSWER (p. 45)
FAX ONLY
To change the receive mode in the “TEL/FAX”: Telephone/Facsimile
#77
AUTO ANSWER setting mode (p. 48, 49)
TEL/FAX ● If you select “TEL/FAX”, the unit

will print an information list.


See pages 48 and 49 for details.
TEL/FAX RING
If you use an extension telephone
#78 1, 2, 3, 4
in the TEL/FAX mode, select the
desired number of rings to be
generated before the unit answers.
1. Follow steps 1–3 on page 58.
SET DEFAULT YES 2. Rotate JOG DIAL to select “YES”.
#80 To reset the advanced features to 3. Press SET .
their default settings 4. Press SET again.
NO
5. Press MENU .

(The default setting is in bold type.)

59
Error Messages
Reports!
If your unit cannot send a fax, check the following.
– The number you dialed is correct.
– The other party’s machine is a facsimile.
If the problem remains, correct it by following the communication message printed on the
sending and journal reports (p. 37).
Error
Communication message Cause & Remedy
code

COMMUNICATION ERROR 40–42 ● A transmission or reception error occurred. Try


46–52 again or check with the other party.
58, 65
68, 72
FF

43 ● An overseas transmission error occurred. Try using


44 the overseas mode (feature #23 on page 56).

DOCUMENT JAMMED — ● The document is jammed. Remove the jammed


document (p. 70).

ERROR-NOT YOUR UNIT 54 ● A transmission or reception error occurred


59 because of a problem with the other party’s fax
70 machine. Check with the other party.

MEMORY FULL — ● The document was not received due to memory


being full.

NO DOCUMENT — ● The document was not fed into the unit properly.
Reinsert the document and try again.

OTHER FAX NOT RESPOND — ● The other party’s fax machine is busy or has run
out of recording paper. Try again.
● The document was not fed properly. Reinsert the
document and try again.
● The other party’s fax machine rings too many
times. Send a fax manually – dial the number,
confirm the fax tone, and press FAX START .
● The other party’s machine is not a facsimile.
Check with the other party.
● The number you dialed is not in service.

PRESSED THE STOP KEY — ● STOP was pressed and fax communication was
canceled.

THE COVER WAS OPENED — ● The covers were opened. Close them and try
again.

OK — ● Fax communication was successful.

60 For fax advantage assistance, call 1-800-435-7329.


Error Messages
Display!
If the unit detects a problem, one or more of the following messages will appear on the display.

Display message Cause & Remedy

CALL SERVICE ● There is something wrong with the unit. Contact our service
personnel.
CALL SERVICE2

COVER OPEN ● The covers are open. Close them.

CHECK FILM ● The ink film is empty. Replace the ink film with a new one
(p. 72, 73).
● The ink film is not installed. Install it (p. 72, 73).
● The ink film is slack. Tighten it (see step 6 on page 73).

CHECK DOCUMENT ● The document is not fed into the unit properly. Reinsert the
document. If misfeeding occurs frequently, clean the document
feeder rollers (p. 74) and try again. If the problem remains, adjust
the feeder pressure (p. 70).

CHECK MEMORY ● Memory (telephone numbers, parameters, etc.) has been erased.
Re-program.

CHECK PAPER ● The recording paper is not installed or the unit has run out of
paper. Install paper and press SET to clear the message.
● The recording paper is not fed into the unit properly. Reinstall
paper (p. 13) and press SET to clear the message.
● The recording paper has jammed near the recording paper
entrance. Clear the jammed paper (p. 69) and press SET to
clear the message. Do not install folded or heavily curled paper.

FAX IN MEMORY ● The unit has a document in memory. See the other displayed
message instructions to print out the document.

FAX MEMORY FULL ● Memory is full of received documents due to a lack of recording
paper or a recording paper jam etc. Install paper or clear the
jammed paper.
● When performing memory transmission, the document being
stored exceeds the memory capacity of the unit. Transmit the
entire document manually.

JOG-DIAL FULL ● There is no space to store new stations in the JOG DIAL
directory. Erase unnecessary stations (p. 32).

(continued)

For fax advantage assistance, call 1-800-435-7329. 61


Error Messages
Display message Cause & Remedy

MEMORY FULL ● When making a copy, the document being stored exceeds the
memory capacity of the unit. Press STOP to clear the
message. Divide the document and try again.

MODEM ERROR ● There is something wrong with the modem circuit. Contact our
service personnel.

NO FAX REPLY ● The other party’s fax machine is busy or has run out of recording
paper. Try again.

PAPER JAMMED ● A recording paper jam occurred. Clear the jammed paper (p. 69).

PLEASE WAIT ● The unit is checking that there is no slack on the ink film. Wait for
a while.

REDIAL TIME OUT ● The other party’s fax machine is busy or has run out of recording
paper. Try again.

REMOVE DOCUMENT ● The document is jammed. Remove the jammed document (p. 70).
● Attempted to transmit a document longer than 600 mm (235⁄8" ).
Press STOP to remove the document. Divide the document
into two or more sheets and try again.

TRANSMIT ERROR ● A transmission error occurred. Try again.

UNIT OVERHEATED ● The unit is too hot. Let the unit cool down.

62 For fax advantage assistance, call 1-800-435-7329.


Operations
When a function does not work, check here
before requesting help!
General
Problem Cause & Remedy

I cannot make and receive ● The power cord or telephone line cord is not connected.
calls. Check the connections (p. 14).
● If you used a splitter to connect the unit, remove the
splitter and connect the unit to the wall jack directly. If the
unit operates properly, check the splitter.
I cannot make calls. ● The dialing mode setting is wrong. Change the setting of
feature #13 (p. 55).
The unit does not work. ● Disconnect the unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel
to have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
The unit does not ring. ● The ringer volume is set to off. Adjust it to a suitable level
(p. 22).
The unit displays the following ● The paper is inserted halfway. Insert it correctly (p. 13)
message though the paper is and press SET to clear the message.
inserted.
CHECK PAPER

The other party complains ● The FAX ONLY mode is set. Tell them the number is only
they only hear a fax tone and used for faxes or change to TEL or TEL/FAX mode
cannot talk. (p. 43).
The REDIAL/PAUSE button ● If this button is pressed during dialing, a pause will be
does not function properly. inserted. If pressed immediately after a dial tone is
obtained, the last number dialed will be redialed.
The receive mode does not ● A Distinctive Ring pattern of feature #31 is set (p. 57).
function as explained on ● The TEL/FAX mode is set (p. 48, 49).
pages 42 and 43.
During programming, I cannot ● All or part of the numbers are the same. Change the code
enter the code or ID number. or ID number of features #12 (p. 55), #41 (p. 58), and #49
(p. 59).
The ink film runs out quickly. ● The HELP printing function, copy function, and reports
also use ink film.
The unit beeps. ● Recording paper or ink film has run out. Press STOP to
stop the beeps and install paper/ink film.
The HANDSET LOCATOR ● The handset is too far from the main unit or is engaged in
button does not function. an outside call.

The CHARGE light never goes ● This is normal.


out while charging.

For fax advantage assistance, call 1-800-435-7329. 63


Operations
Cordless handset
Problem Cause & Remedy

The handset does not work. ● Make sure that the battery is installed correctly (p. 71).
● Charge the battery fully (p. 20).
● Clean the charge contacts (p. 75) and charge again.

The handset does not ring. ● The ringer volume is set to off. Press LOUD/RINGER
(p. 22).

An alarm tone sounds when I ● The handset is too far from the main unit. Move closer and
press TALK or REMOTE SP . try again.
● Place the handset on the main unit and try again.
● The power cord is disconnected. Plug in the power cord.

An alarm tone sounds ● Quickly move closer to the main unit or the call will be
continuously while using the terminated within 60 seconds.
handset. ● The power cord is disconnected. Plug in the power cord.

Static, sound cuts in/out, ● Locate the handset and the main unit away from electrical
fades. Interference from other appliances.
electrical units. ● Move closer to the main unit.
● Press CH to select a clear channel.
● Raise the main unit antenna.

The handset stops working ● Place the handset on the main unit, and disconnect the
while being used. power cord to reset the unit. Connect the power cord, and
try again.

I cannot store a telephone ● You cannot store a number while the unit is in the talk or
number in the handset intercom mode.
memory. ● Do not pause for over 30 seconds while storing a mumber.

While storing a telephone ● To answer a call, press TALK .


number in the handset, it The program will be canceled. Store the number again.
starts to ring.

I cannot redial by pressing ● The redial function does not work right after storing
REDIAL/PAUSE . telephone numbers in the handset or DIRECT (p. 28, 29).
● If the last number dialed was more than 32 digits long, the
number will not be redialed.

The RECHARGE indicator ● Charge the battery fully (p. 20).


flashes or the handset beeps
intermittently.

I charged the battery fully, but ● Clean the charge contacts (p. 75) and charge again.
the RECHARGE indicator ● It is time to replace the battery. Please purchase a new
flashes. battery (p. 9).

I cannot receive documents by ● Press FAX until a single beep is heard.


pressing FAX on the
handset.

64 For fax advantage assistance, call 1-800-435-7329.


Operations
Fax – sending
Problem Cause & Remedy

I cannot send documents. ● The telephone line cord is connected to the EXT jack on
the unit. Connect to the LINE jack (p. 14).
● The other party’s fax machine is busy or has run out of
recording paper. Try again.
● The other party’s machine is not a facsimile. Check with
the other party.
● The other party’s fax machine rings too many times. Send
a fax manually – dial the number, confirm the fax tone,
then press FAX START .
The other party complains that ● If your line has special telephone services such as call
letters on their received waiting, the service may have been activated during fax
document are distorted or not transmission. Connect the unit to a line that does not have
clear. these services.
● The extension telephone on the same line is off the hook.
Hang up the extension telephone and try again.
● Try copying the document. If the copied image is clear,
there may be something wrong with the other party’s
machine.
The other party complains that ● The glass or rollers are dirty. Clean them (p. 74).
dirty patterns or black lines
appear on their received
document.
I cannot make an international ● Use the overseas transmission mode of feature #23 (p. 56).
fax call. ● Add two pauses at the end of the telephone number
(p. 27) or dial manually.

Fax – receiving
Problem Cause & Remedy

I cannot receive documents. ● The telephone line cord is connected to the EXT jack on
the unit. Connect to the LINE jack (p. 14).
I cannot receive documents ● The receive mode is set to the TEL mode. Set to the FAX
automatically. ONLY or TEL/FAX mode (p. 42, 43).
● The time taken to answer the call is too long. Decrease the
number of rings of features #06 (p. 55), #30 (p. 57) and
#78 (p. 59).
The display shows the ● The incoming call is not a fax. Change the receive mode
following message but faxes to the TEL mode (p. 43).
are not received.
CONNECTING.....

(continued)

For fax advantage assistance, call 1-800-435-7329. 65


Operations
Fax – receiving (cont.)
Problem Cause & Remedy

The recording image is faint. ● The other party sent a faint document. Ask them to send a
clearer copy of the document.
● The thermal head is dirty. Clean it (p. 75).

The printing quality is poor. ● Some paper has instructions recommending which side to
print on. Try turning the paper over. We recommend smooth
paper such as Hammermill Jet Print for clearer printing.
R

● Check the document of the other party.

A blank sheet is ejected. ● If a blank sheet is ejected after the received document is
printed out, the receiving reduction rate is not
programmed correctly. Program the proper rate in feature
#36 (p. 57).
● The other party placed the document in their fax machine
the wrong way. Check with the other party.
I cannot receive documents by ● Press FAX until a single beep is heard.
pressing FAX on the handset.

Receive mode
Problem Cause & Remedy

I cannot select the desired ● If you want to set the FAX ONLY or TEL/FAX mode:
receive mode. — Select the desired mode using feature #77 (p. 59), and
— Press AUTO ANSWER to turn on the arrow (▼) on
the right of the display.
Display: ▼
ON

● If you want to set the TEL mode:


— Press AUTO ANSWER to turn off the arrow (▼) on
the right of the display.

ON

The other party complains that ● The unit is not in AUTO ANSWER mode. Press
they cannot send a document. AUTO ANSWER to turn on the arrow (▼) on the right of
the display.

ON

66 For fax advantage assistance, call 1-800-435-7329.


Operations
Copying
Problem Cause & Remedy

The unit does not make a copy. ● You cannot make a copy during programming. Make the
copy after programming or stop the programming.
A dirty pattern or a black line ● The glass or rollers are dirty. Clean them (p. 74).
appears on the copied
document.
The copied image is distorted. ● The thermal head is dirty. Clean it (p. 75).
The printing quality is poor. ● Some paper has instructions recommending which side to
print on. Try turning the paper over. We recommend
smooth paper such as Hammermill Jet Print for clearer
R

printing.
The printing is faint. ● You may have used paper with a cotton and/or fiber
Original Copy content that is over 20%, such as letterhead or resume
paper. We recommend smooth paper such as
ABC Hammermill Jet Print for clearer printing.
R

Using an answering machine


Problem Cause & Remedy

I cannot receive documents ● Your greeting message on the answering machine is too
automatically. long. Shorten the message (up to 10 seconds).
● The answering machine rings too many times. Set to 1 or
2 rings.
● The silent detection feature is deactivated. Activate feature
#40 (p. 57).
I cannot receive voice ● Check if the answering machine is turned on and
messages. connected to the fax machine properly (p. 46).
● Set the number of rings on the answering machine to 1
or 2.
I cannot retrieve recorded voice ● The remote access code on your answering machine is
messages on the answering the same as your fax activation code. Set a different
machine from a remote number for features #12 (p. 55) and #41 (p. 58).
location. ● You did not program your remote access code in your fax
machine correctly. Program the same code that is
programmed on the answering machine to the fax
machine with feature #12 (p. 55).
The greeting message on the ● The greeting message has a silent pause longer than 4
answering machine is interrupted seconds. Re-record the greeting message.
halfway and the caller cannot
leave a voice message.

(continued)

For fax advantage assistance, call 1-800-435-7329. 67


Operations
Using an answering machine (cont.)
Problem Cause & Remedy

I pressed the remote access ● The code may include “#” which is used for certain
code to access the answering features provided by telephone companies. Change the
machine remotely, but the line code on the answering machine to another number which
was disconnected. does not include “#”. Also change the code of the fax
machine with feature #12 (p. 55).
Callers complain that their ● Advise the caller not to pause for over 4 seconds while
voice message is interrupted recording their voice message.
halfway and they cannot leave
a message.
Callers complain that they ● Your answering machine has run out of recording tape.
cannot send a document. Rewind the tape to record messages.
● You set the answering machine to only give a greeting
message.
When I answer a call with the ● You paused for over 4 seconds during the conversation.
extension telephone, the fax Do not pause for more than 4 seconds, or turn off feature
machine switches to the fax #40 (p. 57).
mode and I cannot talk with the
other party.

If a power failure occurs!


● The unit will not function.
● Fax transmission and reception will be interrupted.
● If delayed transmission of feature #25 (p. 56) is programmed and the start time has passed
during a power failure, transmission will be attempted soon after power is restored.
● If an extension telephone/answering machine is connected to the EXT jack of the fax machine,
you may be able to use it during a power failure.
● If fax documents are stored in memory, they will be lost. When power is restored, a power
down report will be printed out stating which contents in memory have been erased.

Sample of a power down report

POWER DOWN REPORT


POWER DOWN AT:Jan. 05 2000 04:30AM
RESTARTED AT:Jan. 05 2000 04:31AM
YOUR LOGO :
YOUR FAX NO. :
<< WARNING >>
CONTENTS HAVE BEEN CLEARED DUE TO POWER DOWN.
FOR ADDITIONAL INFORMATION, PLEASE SEE THE JOURNAL REPORT.
NO. OTHER FACSIMILE MODE PAGES FUNCTION
01 <FAX # NOT AVAIL.> RCV 01 MEMORY RECEIVE

68 For fax advantage assistance, call 1-800-435-7329.


Jams
Recording paper jam!
If the unit does not eject any recording paper during fax reception or copying, the recording
paper has jammed and the display will show the following message.
Display: PAPER JAMMED
Remove the jammed paper as follows.

Open the front cover by pulling up the center


1 part.
Center part

Front
cover

Push the back cover open button ( 1 ) and Back cover


2 open the back cover ( 2 ).
2

Back cover
open button
Remove the jammed recording paper.
3 Jammed recording paper

If the ink film is slack, tighten it by winding Dotted


4 the gear. area
Incorrect Correct
1

Tight 2

Close the back cover securely by pushing


5 down on the dotted area at both ends ( 1 ).
Close the front cover securely ( 2 ).
Ink film Gear

For fax advantage assistance, call 1-800-435-7329. 69


Jams
Sending document jams!
If the unit does not release the document during feeding, remove the jammed document as
follows.
Open the front cover by pulling up the center
1 part.

Remove the jammed document carefully.


2 Center part

Close the front cover securely.


3
Note:
● Donot pull out the jammed paper forcibly before
opening the front cover.
Front
cover
Jammed
document

Sending document does not feed, or multi-feeds!


If no feeding or multiple feeding occurs frequently, adjust the feeder pressure.
Open the front cover by pulling up the center
1 part.
Green lever

Shift the position of the green lever by using


2 an instrument with a pointed end, such as a
paper clip.
Left Right

Left: When documents multiple feed.


Center: Standard position (pre-selected) Center part
Right: When documents do not feed.

Close the front cover securely.


3 Rubber
flap

Note:
● When shifting the green lever, do not touch the
rubber flap.

Front cover

70 For fax advantage assistance, call 1-800-435-7329.


Battery
Replacing the handset battery
If the RECHARGE indicator flashes after being fully charged, replace the battery with a new
Panasonic rechargeable battery Model No. KX-A36. To order, see page 9. To prevent memory
loss, replace the battery within 3 minutes.

1 Press down on the arrow and slide the


handset cover.
Handset cover

2 Disconnect the battery lead and remove the


battery.

Battery Battery
lead

3 Connect the new battery lead and insert the


battery into the handset.
Battery

Battery
lead

4 Replace the handset cover on the handset.


● Be sure to charge the new battery for about Handset cover
4 hours (p. 20).

Attention:
● Use only a Panasonic rechargeable battery Model No. KX-A36.
● The product you have purchased is powered by a nickel cadmium battery which is
recyclable.
At the end of its useful life, under various state and local laws, it is illegal to dispose of this
battery into your municipal waste stream.
Please call 1-800-8-BATTERY for information on how to recycle this battery.

For fax advantage assistance, call 1-800-435-7329. 71


Ink Film
Replacing the ink film!
When the unit runs out of ink film, the following message will be displayed.
Display: CHECK FILM
Install a new ink film. The following ink films are available for replacement. Each roll prints about
150 letter-size pages. See page 9 for accessory order information.
Model No. KX-FA53: Replacement film (1 roll)
Model No. KX-FA55: Replacement film (2 rolls)

Open the front cover by pulling up the center


1 part.
Center part

Front cover

Push the back cover open button ( 1 ) and Back cover


2 open the back cover ( 2 ). 2

Back cover
open button

Pull up the blue gear side and remove the


3 used ink film. Remove the used core.
Used core

Used
ink film
Blue
gear

72 For fax advantage assistance, call 1-800-435-7329.


Ink Film
Remove the stoppers and tags from the new
4 ink film. Find the “T” shaped gear (blue). Tags
Stopper

New ink film


Stopper
“T” shaped gear (blue)

Insert the blue core of the front ink film roll


5 into the right slot of the unit ( 1 ). Insert the
“T” shaped gear (blue) into the left slot of the
“T” shaped
gear (blue)
Back ink film roll
Right
slot
unit ( 2 ).
Insert the back ink film roll ( 3 ). 2 3

Left
slot
1

Front ink
Blue core
film roll

If the ink film is slack, tighten it by winding


6 the gear.
Incorrect Correct

Tight

Ink film
Gear

Close the back cover securely by pushing


7 down on the dotted area at both ends ( 1 ).
Close the front cover securely ( 2 ).
Dotted area

● The following message will be displayed


1
while the unit is checking that there is no
slack on the ink film. 2
Display: PLEASE WAIT

Back cover
Front cover
Note: Display
● The ink film is completely safe to touch, and will not
rub off on your hands like carbon paper.

For fax advantage assistance, call 1-800-435-7329. 73


Cleaning
Document feeder!
If misfeeding occurs frequently or if dirty patterns or black bands appear on a transmitted
document or on the original of a copied document, clean the document feeder.

Disconnect the power cord and the


1 telephone line cord.

Open the front cover by pulling up the center


2 part. Telephone
line cord
Clean the document feeder rollers and
3 rubber flap with a cloth moistened with
isopropyl rubbing alcohol, and let all parts
Power cord

dry thoroughly.
Document
Clean the glass with a soft dry cloth. Rubber flap feeder rollers
4 Center part

Close the front cover securely.


5
Connect the power cord and the telephone
6 line cord.

Front
cover
Glass
Caution:
● Do not use paper products, such as paper
towels or tissues, to clean the inside of the
unit.

74 For fax advantage assistance, call 1-800-435-7329.


Cleaning
Thermal head!
If dirty patterns or black or white bands appear on a copied or received document, clean the
thermal head.

Disconnect the power cord and the


1 telephone line cord.

Open the front cover by pulling up the center


2 part. Telephone
line cord
Open the back cover by pushing the back
3 cover open button. Power cord

Clean the thermal head with a cloth


4 moistened with isopropyl rubbing alcohol,
and let it dry thoroughly.
Center part Thermal head
Dotted
area

Close the back cover securely by pushing


5 down on the dotted area at both ends. Close
the front cover securely.

Connect the power cord and the telephone


6 line cord.
Front cover
Back cover Back
Caution:
open button cover
● To prevent malfunction due to static
electricity, do not use a dry cloth and do not
touch the thermal head directly.

Charge contacts
Clean the charge contacts with a dry, soft cloth once a month, or the battery may not charge
properly.

Charge contacts

Charge contacts

For fax advantage assistance, call 1-800-435-7329. 75


Print Reports
Reference lists and reports!
You can print out the following lists and reports for your reference.

Setup list: provides you with the current settings of the basic and advanced programming
features (p. 55–59).
Telephone number list: provides you with names and telephone numbers which are stored in
the JOG DIAL directory. The telephone number codes are as shown below.
P: A pause has been entered.
F: A flash has been entered.
Journal report: keeps records of fax transmission and reception. This report will be printed
automatically after every 30 fax communications (p. 37).
Printer test list: allows you to check the print quality of your unit. If the test print has a dirty
pattern, or blurred points or lines, clean the thermal head (p. 75).
Broadcast programming list: provides you with names and telephone numbers which are
stored in the broadcast feature (p. 39).

Press MENU two times.


1 Display: 2.PRINT REPORT Display MENU

Rotate JOG DIAL until the desired item is


2 displayed.
SETUP LIST

TEL NO. LIST

JOURNAL REPORT
STOP
PRINTER TEST JOG DIAL SET

BROADCAST LIST

Press SET to start printing.


3 PRINTING
● To stop printing, press STOP .
● After printing, the printed item will be
displayed.

Press MENU .
4

76
FCC Information
List of FCC requirements and information!
If required by the telephone company, inform them alteration of such terminal equipment, or otherwise
of the following. materially affect its use or performance, the
● FCC Registration No.: customer shall be given adequate notice in writing,
(found on the rear of the unit) to allow the customer an opportunity to maintain
● Ringer Equivalence No.: uninterrupted service.
(found on the rear of the unit)
● The particular telephone line to which the CAUTION:
equipment is connected. Any changes or modifications not expressly
approved by the party responsible for compliance
This unit must not be connected to a coin operated could void the user’s authority to operate this
line. If you are on a party line, check with your device.
local telephone company.
When programming emergency numbers and/or
Ringer Equivalence Number (REN): making test calls to emergency numbers:
This REN is useful in determining the quantity of 1. Remain on the line and briefly explain to the
devices you may connect to your telephone line dispatcher the reason for the call before
and still have all of those devices ring when your hanging up.
telephone number is called. In most but not all 2. Perform such activities in the off-peak hours;
areas, the sum of the REN’s of all devices such as early morning or late evenings.
connected to one line should not exceed five (5.0).
To be certain of the number of devices you may This telephone provides magnetic coupling to
connect to your line, as determined by the REN, hearing aids.
you should contact your local telephone company
to determine the maximum REN for your calling NOTE:
area. This equipment has been tested and found to
comply with the limits for a Class B digital device,
In the event that terminal equipment causes harm pursuant to Part 15 of the FCC Rules. These limits
to the telephone network, the telephone company are designed to provide reasonable protection
should notify the customer, if possible, that service against harmful interference in a residential
may be stopped. However, where prior notice is installation. This equipment generates, uses, and
impractical, the company may temporarily cease can radiate radio frequency energy and, if not
service providing that they: installed and used in accordance with the
a) Promptly notify the customer. instructions, may cause harmful interference to
b) Give the customer an opportunity to correct the radio communications. However, there is no
problem with their equipment. guarantee that interference will not occur in a
c) Inform the customer of the right to bring a particular installation. If this equipment does cause
complaint to the Federal Communication harmful interference to radio or television
Commission pursuant to procedures set out in reception, which can be determined by turning the
FCC Rules and Regulations Subpart E of Part equipment off and on, the user is encouraged to
68. try to correct the interference by one or more of
the following measures:
The Telephone Company may make changes in its
communications facilities, equipment operations, or — Reorient or relocate the receiving antenna.
procedures where such action is reasonably — Increase the separation between the equipment
required in the operation of its business and is not and receiver.
inconsistent with the rules and regulations in FCC — Connect the equipment into an outlet on a
Part 68. If such changes can be reasonably circuit different from that to which the receiver is
expected to render any customer terminal connected.
equipment incompatible with telephone company — Consult the dealer or an experienced radio/TV
communications facilities, or require modification or technician for help.

77
Limited Warranty
Panasonic Consumer Electronics Company, Panasonic Sales Company
Division of Matsushita Electric Corporation Division of Matsushita Electric of
of America Puerto Rico, Inc.
One Panasonic Way, Secaucus, Ave. 65 de Infantería, Km. 9.5, San Gabriel
New Jersey 07094 Industrial Park, Carolina, Puerto Rico 00985

PANASONIC
Facsimile Products
Limited Warranty
Have any questions? CALL 1-800-HELP-FAX (1-800-435-7329) on:
How to operate the unit, How to get repair service, How to get supplies.
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the
warrantor”), will repair this product with new or refurbished parts, free of charge, in the USA or Puerto Rico
for one (1) year limited warranty from the date of original purchase in the event of a defect in materials or
workmanship.
This Limited Warranty Excludes both Labor and Parts for: batteries, antennas, and cosmetic parts
(cabinet).
Carry-in or mail-in service in the USA or Puerto Rico can be obtained during the warranty period by
contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the Servicenter Directory.
Or call, toll free, 1-800-HELP-FAX (1-800-435-7329) to locate a PASC Factory Servicenter. Carry-in or mail-
in service in Puerto Rico can be obtained during the warranty period by calling the Panasonic Sales
Company telephone number listed in the Servicenter Directory.
This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original
purchase will be required before warranty service is rendered.
This warranty only covers failures due to defects in material or workmanship which occur during normal use
and (when applicable) does not cover the ink film, the toner cartridge and drum unit or the print and ink film.
The inability of this product to interface with any specific computer is not a manufacturing defect and is
outside of the scope of this Limited Warranty. In no event shall the warrantor be liable by reason of such
incompatibility. The warranty does not cover damages which occur in shipment, or failures which are caused
by products not supplied by the warrantor such as non Panasonic ink film, or failures which result from
accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication, set-up adjustments,
improper operation or maintenance, alteration, modification, power line surge, improper voltage supply,
lightning damage, signal reception problems, rental use of the product, or service by anyone other than a
PASC Factory Servicenter or a PASC authorized Servicenter, or damage that is attributable to acts of God.
LIMITS AND EXCLUSIONS
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on
how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to
state. If a problem with this product develops during or after the warranty period, you may contact your
dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Customer
Satisfaction Center at the company address indicated above.

78
Limited Warranty
Servicenter Directory!

For Product Information, Operating Assistance, Literature Request, Dealer


Locations, and all Customer Service inquiries please contact:
1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am - 8pm EST.

Web Site: www.panasonic.com


(for customers in the USA or Puerto Rico ONLY)
You can purchase parts, accessories or locate your nearest servicenter by
visiting our Web Site.

Factory Servicenters Locations


CALIFORNIA GEORGIA MICHIGAN TEXAS
6550 Katella Avenue 8655 Roswell Road 37048 Van Dyke Avenue 13615 Welch Road
Cypress, CA 90630 Suite 100 Sterling Heights, MI 48312 Suite #101
Atlanta, GA 30350 Farmers Branch,
800 Dubuque Avenue MINNESOTA TX 75244
S. San Francisco, ILLINOIS 7850-12th Avenue South
CA 94080 9060 Golf Road Airport Business Center WASHINGTON
Niles, IL 60714 Bloomington, MN 55425 20425-84th Avenue South
20201 Sherman Way Kent, WA 98032
Suite 102 1703 North Randall Road OHIO
Canoga Park, CA 91306 Elgin, IL 60123 2236 Waycross Road
(Pick-up / Drop-off only) Civic Center Plaza
3878 Ruffin Road Forest Park, OH 45240
Suite A MARYLAND
San Diego, CA 92123 62 Mountain Road PENNSYLVANIA
Glen Burnie, MD 21061 2221 Cabot Blvd. West
COLORADO Suite B
1640 South Abilene Street MASSACHUSETTS Langhorne, PA 19047
Suite D 60 Glacier Drive HAWAII
Aurora, CO 80012 Suite G 99-859 Iwaiwa Street
Westwood, MA 02090 Aiea, Hawaii 96701
FLORIDA Phone (808) 488-1996
3700 North 29th Avenue Fax (808) 486-4369
Suite 102
Hollywood, FL 33020

Service in Puerto Rico


Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/ Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787) 750-4300 Fax (787) 768-2910

As of May 2000
79
Limited Warranty / Energy Star
Notes for product service and shipping
the product!
For product service
● Servicenters are listed on page 79.
● Call toll-free 1-800-HELP-FAX (1-800-435-7329) for the location of an authorized servicenter.
● After the fax advantage program, please contact our Continued Services Technical Support
Line at 1-900-555-PANA (1-900-555-7262). If you have difficulty reaching this number, it may
be blocked by your phone company. Please contact your local phone company to correct this.

When you ship the product


● Carefully pack your unit, preferably in the original carton.
● Attach a letter, detailing the symptom or problem, to the outside of the carton.
● Send the unit to an authorized servicenter, prepaid and adequately insured.
● Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or
regional sales offices. These locations do not repair consumer products.

Energy Star!
As an ENERGY STAR Partner, Panasonic has determined that this product meets the
R

ENERGY STAR guidelines for energy efficiency.


R

ENERGY STAR is a U.S. registered mark.

80
Specifications
Technical data about this product!
■ Main unit
Applicable Lines: Public Switched Telephone Network
Document Size: Max. 216 mm (81⁄2" ) in width
Max. 600 mm (235⁄8" ) in length
Effective Scanning Width: 208 mm (83⁄16" )
Recording Paper Size: Letter: 216 mm x 279 mm (81⁄2" x 11" )
Legal: 216 mm x 356 mm (81⁄2" x 14" )
Effective Printing Width: 208 mm (83⁄16" )
Transmission Time*: Approx. 15 s/page (Original mode)**
Scanning Density: Horizontal: 8 pels/mm (203 pels/inch)
Vertical: 3.85 lines/mm (98 lines/inch) –“STANDARD” mode
7.7 lines/mm (196 lines/inch) –“FINE”/“HALF TONE” mode
15.4 lines/mm (392 lines/inch) –“SUPER FINE” mode
Halftone Level: 64-level
Scanner Type: Contact Image Sensor (CIS)
Printer Type: Thermal Transfer on plain paper
Data Compression System: Modified Huffman (MH), Modified READ (MR)
Modem Speed: 9,600 / 7,200 / 4,800 / 2,400 bps; Automatic Fallback
Operating Environment: 5 °C – 35 °C (41 °F – 95 °F), 20 % – 80 % RH (Relative Humidity)
Dimensions (H x W x D): 185 mm x 368 mm x 276 mm (79⁄32" x 141⁄2" x 107⁄8" )
Mass (Weight): Approx. 3.8 kg (8.5 lb.)
Power Consumption: Standby: Approx. 5.0 W
Transmission: Approx. 15 W
Reception: Approx. 35 W (When receiving a 20% black document)
Copy: Approx. 37 W (When copying a 20% black document)
Maximum: Approx. 138 W (When copying a 100% black document)
Power Supply: 120 V AC, 60 Hz
Memory Capacity: Approx. 28 pages of memory reception
Approx. 25 pages of memory transmission
(Based on the ITU-T No. 1 Test Chart in standard resolution.)
■ Handset
Operating Environment: 5 °C – 35 °C (41 °F – 95 °F), 45 % – 85 % RH (Relative Humidity)
Dimensions (H × W × D): Approx. 39 mm × 55 mm × 271 mm (117/32" × 25/32" × 1011/16" )
Mass (Weight): Approx. 200 g (0.4 lb.)
Power Supply: Ni-Cd battery (3.6 V, 600 mAh)
Frequency: 926 MHz–927 MHz, 902 MHz–903 MHz (30 channels)
Security Codes: 1,000,000

ITU-T No. 1 Test Chart

** Transmission speed depends upon the contents of the pages,


resolution, telephone line conditions and capability of the other
party’s machine.
** The 15 second speed is based upon the ITU-T No. 1 Test
Chart and original mode.
If the capability of the other party’s machine is inferior to your
unit, the transmission time may be longer.
Note:
● Any details given in these instructions are subject to change without notice.
● The pictures and illustrations in these instructions may vary slightly
from the actual product.
81
Index
Index!
A Accessories . . . . . . . . . . . . . . . . . .8, 9 F Facsimile telephone number
Advanced features . . . . . . . . . . .56–59 (Feature #03) . . . . . . . . . . . . .18, 55
Answering machine . . . . . . . . . . .46, 47 FAX button . . . . . . . . . . . . . . . . . . . .44
Any key talk feature . . . . . . . . . . . . .25 Fax activation code (Feature #41) . . .58
AUTO ANSWER button/mode . . .42, 43 Fax auto redial . . . . . . . . . . . . . . . . .36
AUTO ANSWER setting (Feature #77) . .59 FAX ONLY mode . . . . . . . . . . . . .42, 45
AUTO button . . . . . . . . . . . . . . . . . . .28 FAX ONLY ring count
Auto disconnection (Feature #49) . . .59 (Feature #06) . . . . . . . . . . . . .45, 55
Fax pager (Feature #70) . . . . . . .51, 59
B Basic features . . . . . . . . . . . . . . . . . .55 FAX START button . . . . . . . . . . . . . .35
Battery Feature programming . . . . . . . . .54–59
(Charging) . . . . . . . . . . . . . . . . . .20 Feeder cleaning . . . . . . . . . . . . . . . .74
(Life) . . . . . . . . . . . . . . . . . . . . . .20 Feeder jam . . . . . . . . . . . . . . . . . . . .70
(Replacing) . . . . . . . . . . . . . . . . .71 Feeder pressure . . . . . . . . . . . . . . . .70
Belt clip . . . . . . . . . . . . . . . . . . . . . . .21 Film . . . . . . . . . . . . . . . . . . . . .9, 72, 73
Broadcast programming list . . . . . . . .76 FLASH button . . . . . . . . . . . . . . . . . .27
Broadcast sending report . . . . . . . . .41 Friendly reception (Feature #46) . .44, 58
Broadcast transmission . . . . . . . .38–41
H HANDSET LOCATOR button . . . . . . .25
C CH button . . . . . . . . . . . . . . . . . . . . .23 Handset volume . . . . . . . . . . . . . . . .22
Character table . . . . . . . . . . . . . . . . .17 Headset . . . . . . . . . . . . . . . . . . . . . .21
Cleaning . . . . . . . . . . . . . . . . . . .74, 75 HELP button . . . . . . . . . . . . . . . . . . .10
COLLATE button . . . . . . . . . . . . . . . .52 Hyphen button . . . . . . . . . . . . . . .30, 31
Communication messages . . . . . . . .60
Computer, using with . . . . . . . . . . . . .47 I Identa-Ring (Feature #31) . . . . . . . . .57
Connecting tone (Feature #76) . . . . .59 Ink film . . . . . . . . . . . . . . . . . . . .72, 73
Connections . . . . . . . . . . . . . . . . . . .14 Insert button . . . . . . . . . . . . . . . .16, 17
Copy . . . . . . . . . . . . . . . . . . . . . .52, 53
Copy enlargement/reduction . . . .52, 53 J Jams . . . . . . . . . . . . . . . . . . . . . .69, 70
COPY START button . . . . . . . . . . . . .52 JOG DIAL
(Making a voice call) . . . . . . . . . . .33
D Date and time (Feature #01) . . . .15, 55 (Selecting characters) . . . . . . . . . .31
Delayed transmission (Feature #25) . .56 (Sending faxes) . . . . . . . . . . . . . .35
Delete button . . . . . . . . . .16, 17, 30, 31 (Storing) . . . . . . . . . . . . . . . . .30–32
Dialing mode (Feature #13) . . . . . . . .55 Journal auto print (Feature #22) . . . .56
DIRECT button . . . . . . . . . . . . . . . . .29 Journal report . . . . . . . . . . . . . . .37, 76
Directory feature . . . . . . . . . . . . . . . .30
DIRECTORY PROGRAM button . . . .30 L Legal paper . . . . . . . . . . . . . . . . .12, 13
Display List / Report
(Contrast)(Feature #39) . . . . . . . .57 (Broadcast programming) . . . . . . .76
(Error messages) . . . . . . . . . .61, 62 (Broadcast sending) . . . . . . . . . . .41
Distinctive Ring Service (Journal) . . . . . . . . . . . . . . . . .37, 76
(Feature #31) . . . . . . . . . . . . .43, 57 (Power down) . . . . . . . . . . . . . . . .68
Document feeder . . . . . . . . . . . . . . .74 (Printer test) . . . . . . . . . . . . . . . . .76
Document jam . . . . . . . . . . . . . . . . . .70 (Sending) . . . . . . . . . . . . . . . . . . .37
Document size . . . . . . . . . . . . . .36, 81 (Setup) . . . . . . . . . . . . . . . . . . . . .76
(Telephone number) . . . . . . . . . . .76
E Enlarge copy . . . . . . . . . . . . . . . .52, 53 Logo (Feature #02) . . . . . . . . . . .16, 55
Error messages . . . . . . . . . . . . . .60–62 LOUD/RINGER button . . . . . . . . . . .22
Extension telephone . . . . . . . . . .49, 50

82
Index

M Memory reception alert Ring pattern detection (Feature #31) . .57


(Feature #44) . . . . . . . . . . . . .44, 58 Ringer volume
Memory transmission . . . . . . . . . . . .35 (Handset) . . . . . . . . . . . . . . . . . . .22
MONITOR button . . . . . . . . . . . .24, 34 (Main unit) . . . . . . . . . . . . . . . . . .22
Monitor volume . . . . . . . . . . . . . . . . .22
S Sending
O Overseas transmission mode (Broadcast) . . . . . . . . . . . . . . .38–41
(Feature #23) . . . . . . . . . . . . . . . .56 (From memory) . . . . . . . . . . . . . .35
(JOG DIAL) . . . . . . . . . . . . . . . . .35
P Pager call (Feature #70) . . . . . . .51, 59 (Manually) . . . . . . . . . . . . . . . . . .35
Paper jam . . . . . . . . . . . . . . . . . . . . .69 Sending document
Paper tray . . . . . . . . . . . . . . . . . . . . .12 (Does not feed or multi-feeds) . . .70
PAUSE button . . . . . . . . . . . . . . . . . .27 Sending report (Feature #04) . . . .37, 55
Power down report . . . . . . . . . . . . . .68 Set default (Feature #80) . . . . . . . . .59
Power failure . . . . . . . . . . . . . . . . . . .68 Setup list . . . . . . . . . . . . . . . . . . . . . .76
Power supply . . . . . . . . . . . . . . .14, 81 Silent detection (Feature #40) . . . . . .57
Printer test list . . . . . . . . . . . . . . . . . .76 Silent fax recognition ring
Printing paper size . . . . . . . . . . . . . .81 (Feature #30) . . . . . . . . . . . . . . . .57
Printing reports . . . . . . . . . . . . . . . . .76 Specifications . . . . . . . . . . . . . . . . . .81
Problem solving . . . . . . . . . . . . . .63–68 Storing
PROGRAM button . . . . . . . . . . . .28, 29 (DIRECT button) . . . . . . . . . . . . .29
Programmable features . . . . . . . .54–59 (Handset) . . . . . . . . . . . . . . . . . . .28
Pulse dialing (Feature #13) . . . . . . . .55 (JOG DIAL) . . . . . . . . . . . . . .30–32
Q QUICK SCAN button . . . . . . . . . .35, 52 T TALK button . . . . . . . . . . . . . . . .23, 25
R Receiving TEL mode . . . . . . . . . . . . . . . . . . . . .44
(Fax) . . . . . . . . . . . . . . . . . . . . . .44 TEL/FAX delayed ring count
(Setting) . . . . . . . . . . . . . . . . .42, 43 (Feature #78) . . . . . . . . . . . . . . . .59
Receiving alert (Feature #44) . . . . . .58 TEL/FAX mode . . . . . . . . . . . . . .48, 49
Receiving reduction (Feature #36) . . .57 Telephone number list . . . . . . . . . . . .76
Recording paper . . . . . . . . . . . . .13, 81 Thermal head cleaning . . . . . . . . . . .75
Recording paper jam . . . . . . . . . . . . .69 TONE button . . . . . . . . . . . . . . . . . . .27
REDIAL button Tone dialing (Feature #13) . . . . . . . . .55
(Handset) . . . . . . . . . . . . . . . .23, 26 Transmission
(Main unit) . . . . . . . . . . . . . . .24, 36 (Broadcast) . . . . . . . . . . . . . . .38–41
Reduce copy . . . . . . . . . . . . . . . .52, 53 (From memory) . . . . . . . . . . . . . .35
Remote activation ID (Feature #12) . .55 (JOG DIAL) . . . . . . . . . . . . . . . . .35
REMOTE SP button . . . . . . . . . . . . .26 (Manually) . . . . . . . . . . . . . . . . . .35
Replacement film . . . . . . . . . . .9, 72, 73 Transmittable document . . . . . . . . . .36
Reset (Feature #80) . . . . . . . . . . . . .59 V Voice call
RESOLUTION button . . . . . . . . . . . .35 (Answering) . . . . . . . . . . . . . . . . .25
Ring count (JOG DIAL) . . . . . . . . . . . . . . . . .33
(FAX ONLY)(Feature #06) . . . . . .55 (Making) . . . . . . . . . . . . . . . . .23, 24
(Silent fax recognition)(Feature #30) . .57 Voice contact . . . . . . . . . . . . . . . . . .34
(TEL/FAX)(Feature #78) . . . . . . . .59 Voice mail . . . . . . . . . . . . . . . . . . . . .43
VOLUME button . . . . . . . . . . . . . . . .22

83
KX-FPC91
Proof of Purchase

Panasonic FAX ADVANTAGE PROGRAM

Free peace of mind,


direct from Panasonic
NO EXTRA COST
FAX ADVANTAGE PROGRAM

■ 1-year limited warranty 1 parts & labor


■ Toll-free help line
■ Free overnight replacement 3
and repair program
The Panasonic Fax Advantage Consumer Service Program. the packing materials provided. Damage due to improper or
Panasonic knows that if your fax machine is not up and running, inadequate packing will be charged to you as an out-of-warranty cost.
neither is your business. That’s why we created the Panasonic Fax If our 1-800-HELP-FAX technicians determine that your unit may be an
Advantage Program. Included at no extra cost with the purchase of a “out-of-box failure” 5, we will attempt to provide you with a factory-new
Panasonic Fax Machine, the Fax Advantage Program can provide a free replacement unit 6. You must ship a copy of your receipt with your origi-
replacement unit 3 overnight if your original unit is in need of repair. nal unit to verify that you purchased the unit within 10 days prior to
Here’s how it works: your 1-800-HELP-FAX call.
1. If you have a problem with your fax while it is covered by the one- Requirements
year limited warranty 1, call our toll-free help-line at 1-800-HELP- You must give our technicians a valid credit card number (Discover,
FAX2. VISA, Master Card, or American Express/Optima). Product that is not
2. Talk to one of our technical experts to diagnose your problem over returned to Panasonic by 10 business days after shipment of the
the phone. replacement product will be charged to your credit card account at
3. If repairs are necessary and you are entitled to service under the Panasonic’s Suggested Retail Price (see dealer for details). If your
terms and conditions of the limited warranty 4, we will send a refur- original unit is not eligible for warranty service, your card will be
bished replacement unit to you overnight or second business day charged for the non-warranty repair of the unit at Panasonic’s current
delivery, depending on the time of your call. rate for parts and labor and for any shipping charges associated with
this program. If you do not wish to pay out-of-warranty repair costs,
A second option available under our one-year limited warranty is to you will be responsible for returning the replacement unit to Panasonic
mail-in or carry-in your fax to one of our Regional Service centers, and for paying all shipping charges associated with this program
where the unit will be repaired and returned to you. including the overnight delivery of the replacement product to you,
Instructions shipment of the problem unit to Panasonic, shipment of the
If you choose to receive a replacement unit under the Fax Advantage replacement unit back to Panasonic and the return of your original
Program, Panasonic will provide a replacement unit which will be unit back to you. Credit status will be verified prior to sending the
completely refurbished, quality-tested by Panasonic technicians and replacement product.
individually hand-inspected before it is shipped to you. You will keep the 1. See dealer for limited warranty details.
replacement unit and send the original unit to us in the replacement 2. After the fax advantage program, contact our Continued Services Technical Support
unit’s box. UPS will pick up the unit at no charge to you, should it be Line at 1-900-555-PANA (1-900-555-7262), for fee based technical support.
determined that you are entitled to warranty service. A proof-of-purchase 3. Replacement unit is refurbished.
4. Replacement program excludes Puerto Rico and is subject to termination at any time
must be included with the returned product. Any unit that is replaced by without advance notice.
Panasonic and not shipped with proper proof-of-purchase by you will be 5. “Out-of-box failure” is an inoperable unit that was purchased no more than 10 days
subject to a minimum $100.00 charge. The original unit must be prior to your 1-800-HELP-FAX call, and would otherwise qualify for warranty service
properly packaged in the same manner as the replacement unit, utilizing under the terms and conditions of the limited warranty.
6. Panasonic reserves the right to send a refurbished unit.

Panasonic Consumer Electronics Panasonic Sales Company,


Company, Division of Matsushita Division of Matsushita Electric of
Electric Corporation of America Puerto Rico, Inc. (“PSC”)
One Panasonic Way, Secaucus, Ave. 65 de Infantería, Km. 9.5
New Jersey 07094 San Gabriel Industrial Park, Carolina,
Puerto Rico 00985

Printed in Malaysia PFQX1453ZA WM0500EN0

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