Introduction

INF10003 Introduction to Business Information Systems

Mark Dale and Rohan Bennett
February 2021
Acknowledgement
of Country
On behalf of those present, I acknowledge the
Wurundjeri people of the Kulin Nation who are
the Traditional Owners of the land on which
we now meet. I pay my respect to their Elders:
past, present and emerging.

I also pay my respect to all Aboriginal and

Torres Strait Islander people of Australia and
hope that the path towards reconciliation
continues to be shared and embraced.
What are the objectives for today?

1. Provide a unit overview including staff, objectives, content, approach,

assessment, and available resources

2. Help set the scene for both the unit and business information systems

3. Introduce our core concepts and ways of thinking about Business

Information Systems

4. Show the next steps for getting underway with the unit…
Unit
Overview
Staff | Objectives | Content | Staff |
Assessment | Resources
Who are the teaching staff?

Convenors
Dr. Mark Dale | Industry Fellow
Dr. Rohan Bennett | Associate Professor

Teaching Team
Dr. Jason Sargent | Co-Director IS4SI Research Group
Ms. Reet Kaur | Academic Tutor and PhD Candidate

See Canvas for Contact Details

What are the learning objectives?

1. Analyse and explain how technology supports the strategic goals and core
processes of business

2. Use appropriate software tools for the provision of business solutions

3. Discuss the use and impacts of internet, networks, mobile devices, social
media, and business intelligence tools in business

4. Describe ethical, cultural and security concerns associated with

technology use

5. Independently or collaboratively communicate professionally

Broadly, where does this unit fit?

Business Information Technology

Business
Systems IoT/ Cloud
Industries and Sectors
Strategy enablement Blockchain
Driving Forces and Competition
Competitive advantage VR /AR/ BI/ Robotics/ Chatbots
Business Models
Operational performance Autonomous tech
Competencies
Budget and procurement On demand services
Value Chains
Governance and risk Big data
Business Processes
Services and service delivery Collaboration tools
Investment/ Innovation
Business process enablement Databases / Networks
Regulation and Law
Data/ BI / Insights / Mobilising Security
Security and Governance
Global Issues Governance
Sustainability and SDGs
Ethics and Culture Solution Design/ Projects
Organisational change
IT/ Business relationship Project Failure

…lots to cover! …but, also over the next 3 years

….and what are our core themes?

… data, processes, people,

1. What are the basic features and functions of technology, management
Information Systems?
… strategy, operations, models,
2. How are the basic ingredients of Business competition, competences,
influenced and interrupted by information
technology? functions, management

… data, databases,
3. Why do we need to manage the
relationship between business and requirements modelling,
technology, and what tools and techniques do system design, SCM, CRM, ERP,
we have available? outsourcing
… don’t need tech deep dive to
4. How will emerging technologies continue explore strategic and
to impact on business? operational impacts

5. What global change forces will impact on … ethics, privacy, cybersecurity

technology development?
 Week 1 : Getting Started

1. Introduction and Overview

Week 2 to 4 : The IS Playing Field

Assignment 1 and 2
2. The Digital Age 3. Think Like a Process 4. Tech Sector & Social Media

Week 5 to 8 : IS Gets Faster, Bigger, Stronger

5. Liquid Enterprises 6. IT Infrastructure 7. Data & BI 8. ISD & ERP Assignment 3

Week 9 to 11 : Broader Horizons

Assignment 4
9. Global Forces & ISM 10. SCM & CRM 11.Ethics & Security

Week 12 : Close Out

12. Wrap-Up
Business Information Systems
Issues Issues Issues
Where do I find the content?

Go to:
Canvas > Modules

Each week has a number

of components

All are available a-

synchronous, some are
presented live
Is there a prescribed textbook?

No – but, there is a suggested

textbook:

Moore, C, 2017 Introduction to Business

Information Systems, Pearson
Australia, Sydney. ISBN:
9781488618833.

Access to the textbook (ebook) is

available. Publishers purchasing site:
http://www.pearson.com.au/978148861
8833
How are classes structured each week?

Live Online (1 hours)

Attend one per week = 12 hours total
Delivery via Collaborate Ultra: Canvas LHS
All are recorded

On-Campus Sessions (1 hour)

Attend one session every 3 weeks = 4 hours total
Many sittings available, see your timetable

Online Activities and Self Learning (~11 hours / week)

Assignment work
One reading per week
Also discussion board, consultation times, quizzes and other resources
How do the campus sessions work?

These take place in the labs

This is where you get real staff and student interaction should occur!

Session is divided into 2 x 0.5 hour

1st ½ hour = general catchup and Q&A

2nd ½ hour = focus on individual and group assignments, and technology skills
How will we communicate?

Canvas announcements = one-way broadcasts for everyone; unit content and unit progress
updates

Discussion forum = peer-to-peer interaction; moderation by staff; a place to discuss and

unpack ideas; resolve assignments issues locally

Consultation times = times for direct contact with staff on content and/or administrative
issues

On campus sessions = a place to get support and advice on unit content and assignments

Emails = tutors if you’re unable to get to the lab/tutorial class – and all queries in the first
instance; then - convenors if you have personal issues/challenges; 48 hour turnaround; no
answers after 18:00 weekdays or on weekends
How will you be assessed? How do you pass?

To achieve a pass or higher grade in this unit you must obtain a minimum
aggregate of all available marks of at least 50%.

Assessment Task Type Weight Due Date

Assessment 1 : Online Individual 10% Refer Canvas Subject Site

Quiz 1
Assessment 2 : Individual Individual 30% Refer Canvas Subject Site
Report

Assessment 3 : Group Group 40% Refer Canvas Subject Site

Report
Assessment 4: Online Quiz Individual 20% Refer Canvas Subject Site
2
How do I interpret the assessment rubrics?

Each column
represents a
performance
level

Each row
represents
assessment
criteria
How does the grading system work?

High Distinction = 80 - 100

Distinction = 70 - 79

Credit = 60 - 69

Pass = 50 – 59

Fail = less than 50

What about late submissions and extensions?

Late submission penalty is 10% of the total value of the assessment per day

If 5 days or more late 100% deduction is applicable

Extensions are not normally given, unless there is a compelling case

In all cases documentation such as doctor’s certificate will be required

What general resources are available? We wa
nt
set you to
for suc up
cess!

Quick Guide to Referencing: pdf guide on reference lists and bibliographies

Harvard Style Guide: pdf file containing Harvard style guide for referencing

Additional Skills Resources: added to unit website over the semester

Assignment support: provided to support your assignment work during

semester

Also, make yourself familiar with the discussion boards and labs/tutorials as
these will be focused on getting you over the line
Does referencing and plagiarism matter?

Yes!

Please refer to university policy regarding referencing and plagiarism

Referencing is crucial in any university-level assessments

Harvard Style is required for assignments in this unit (see ‘Harvard Style Guide’
PDF in Resources Folder)

For more support please ask your tutor or librarian

Business
Information
Systems
Making a start…
What are our core concepts?

Business In IBIS we also

…the trading of goods and services include government,
between parties for the purposes of profit NFPs, and NGOs
making

In IBIS this manifests

Information as data in databases,
…what is conveyed by the sequencing of software, and
things networks

In IBIS these entities

Systems
include people,
…related entities working together to process, data,
complete a task within a bounded technology, and
environment rules
Why study business information systems?

Information technology has been the major change force in business for the last five decades

What once was the domain of larger business and government departments, is now a part of
every business

Every aspect of doing business has been impacted: buying, selling, delivering, financing,
accounting, customer relations, human resources, etc.

We no longer distinguish between commerce and e-commerce

Data and computers have replaced pen and paper; machines and automation have replaced
manual labour; many jobs are gone, many new ones created; …but, the change continues

IBIS is about understanding the good, the bad, and the ugly of this journey…
What is IS failure and why does it persist?

IS Projects still fail…

Sometimes spectacularly …100s of millions of dollars

Professionally speaking
Large bank- Enterprise architecture project (9 $billion) over 7 years
Large energy retailer – data quality issues – literally lost 3 oil rig platforms
Large bank - mispend ($300 mill annually over 10 or more years)
Large bank - $250 mill spent and nothing operational to show for
Pharmaceutical - $250 mill Datawarehouse replacement project

….and, yet organisations must continue to invest in IT to compete and grow

What about the rise of cyber threats?

Maersk unwittingly proved the wargame theories

573 offices across 130 countries
80,000 employees
76 ports
800 vessels at sea
10,000,000 tons of cargo
All dead in the water

One unauthorized installation of accounting software

in the Ukraine
10
…and what about State sponsored threats?

11
Meanwhile, what about the bright side?

Digital technologies create new operational opportunities

Digitalization of work (e.g. tertiary education)
Increasing connectivity and integration (especially post-Covid19)
Online and ease of service access (e.g. medical)
Robotics and automation (e.g.
Digital currencies and enabling Blockchain tech
IoT

Conflation of digital technologies drives even more strategic opportunities

Mobility services (e.g. ride-sharing platforms)
Constructions (e.g. unitisation of commercial construction)
Are technology companies now the main players?

Yes, ‘move over oil’…

The world’s largest US$30 Billion
accommodation provider Owns no real estate

The world’s largest US$52-68bn

taxi service Owns no vehicle

The world’s most US$250 Billion

valuable marketplace Owns no inventory

The world’s most popular US$350 Billion

media company Owns no content
What about Covid19? How has it impacted?

Almost overnight most sectors switched fully to ‘at distance’ telecommuting

Face-to-face interaction was not possible

Demand on supply chains spiked

Demand for connectivity increased exponentially

Business models transformed into online models i.e new normal

All this drives new challenges for businesses: Data delivery, Data management,
Data security, Data governance, Data analytics, Business Intelligence

…towards the next normal

 “Online orders up
80% in North
America since
January”

“Lockdowns continuing
to produce growth for
Pure E-Commerce
brands in Europe”

Source: ccinsight.org
Summary and
Wrap-Up
We’ll do this every
lecture
What did we cover? What next?

We unpacked the Unit including objectives, content, learning approach, and

assessment

We looked under the hood of IBIS and looked at the foundational terms and
themes for the Unit

Next you need to…

Get acquainted with the Canvas shell (layout, resources, discussion board)
Attend your first campus session
Get clear on the assignments i.e. when/how
How about the references?

Arline K, 2015, Porter’s Five Forces: Analysing the competition, Business News Daily,
viewed 25 February, 2016,
Baltzan P 2013, Business Driven Technology, 5th edn, McGraw-Hill Education, NY
Baltzan P 2015, Business Driven Technology, 6th edn, McGraw-Hill Education, NY
Baltzan P, Lynch K & Blakey P 2013, Business Driven Information Systems, 2th edn,
McGraw-Hill Australia, NSW.
Baltzan P, Lynch K & Fisher J 2015, Business driven information systems, 3e, McGraw-
Hill, North Ryde, NSW.
Laudon KC & Laudon JP 2014, Management Information Systems, 13th edn, Pearson Ed.
Ltd, Essex, England
Questions

Thanks for your time