4 Key Forces Affecting Organizational Behavior
4 Key Forces Affecting Organizational Behavior
1. People.
2. Structure.
3. Technology.
4. Environment.
There is an interaction of people, structure, and technology and these elements are influenced by the environment.
People
People make up the internal social system of the organization. That system consists of individuals and groups and groups may be large and small, formal
and informal. Groups are dynamic.
Group form, change and disband. Since the organization is a combination of a group of people, managers must handle the people in the right direction.
This is very challenging to guide people or employees who have different educational backgrounds, talent, and perspectives. So managers must
understand predict and control the people.
Structure
The structure defines the formal relationship and use of people in the organization. There are managers and employees, accounts assemblers to
accomplish different kinds of activities.
They are related structurally so that their work can be effectively coordinated. Because there is no organization can be successful without proper
coordination.
Many organizational structures have become flatter. This downsizing and restructuring have occurred as a result of the pressure to lower costs while
remaining competitive.
Other structures have grown more complex as a result of mergers, acquisitions, and new ventures. Several organizations have experimented with hiring
contingent workforces (temporary, part-time, or contract employees).
Finally, many firms have moved from a traditional structure to a team-based one.
Technology
Technology provides the resources with which people work and affects the tasks that they perform. They cannot accomplish work with their bare hands.
The great benefit of technology is that it allows people to do more and better work, but it also restricts people in various ways’ It has cost as well as benefits.
Examples of the impact of technology include the increasing use of robots and automated control systems in an assembly line.
The dramatic shift from a manufacturing to a service economy, the impressive advances in computer hardware and software capabilities, the rapid move
toward the widespread use of the information highway (internet).
And the need to respond to societal demands for improved quality of goods and services at acceptable prices.
If any person has a lack of technological knowledge he/she cannot work. Moreover, technology decrease per unit cost and improve the quality of the
products and services.
Environment
All organizations operate within an internal and external environment. A single organization does not exist alone.
An organization is a part of a larger system that contains many other elements, such as the government, the family, and other organizations. Numerous
changes in the environment create demands on organizations.
Citizens expect organizations should be socially responsible; new products and competition for customers come from around the globe; the direct impact
of unions diminishes; the dramatic pace of change in society quickens.
So all the elements of environments influence the attitude and provide competition. It must be considered in the study of human behavior in an
organization.