Herbal Life Case Study Presentation

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Herbal Life

Case Study
Presentation

•Jean-Marie Junior Kouadio


•Rachid L’Marzguioui
•Soufiane Zoubir
•Supervised by: Dr. Arie
Barendregt
Target Market

• Health conscious individuals belonging to middle- and


high-income segments
• Sport focused consumers (Bodybuilder & Athletes)
• Performance boost
• Increase in energy level
• Diet focused consumers
• Gain or Loss of weight
• Transition to healthier eating habits
Herbalife’s Sector

• Healthcare & Lifestyle Industry


• Dietary Supplements market
•  Valued at USD 132.8 billion in 2016 and is expected to reach USD
278.02 billion by 2024 at a CAGR of 8.8%.
• The market is still in its growth phase
Herbalife’s Competition
Herbalife’s Competition (cont.)

• USANA Health Sciences


• Sell various nutritional products, dietary supplements and skincare products

• Mannatech
• Specialized in nutrition, immune health, weight loss, skincare and more

• GNC
• Specialized in selling health and nutrition related products, including vitamins,

supplements, minerals, herbs, sports nutrition, diet, and energy products.


Herbalife’s Competitive Advantage

• Product excellence
• The quality of their products is unmatched on the market.
• Terrific results
• Customer excellence
• Providing coaching and guiding services to help the customer achieve
better results through a proper way of consuming the products
• Worldwide Presence
• Operating in 94 countries with approximately 3.2 million independent
distributors
Threats and Sustainability

• Threats from increasing competition in this segment


by big players
• Rising cost of R&D in drug discovery and development
• Governmental legislations and limitations related to
health care
• Rise of substitute products
The Marketing Problem

• MLM methods used by Herbalife


• High priced products purchase by distributors
• These products are in turn marketed by new hired distributors
• Benefit from discounts by manufacturers and sales commissions by sub distributors

• Camouflage of pyramid schemes as direct selling marketing


method
• Bad publicity

• Expensive Products
• Decreasing sales
Operational Marketing Plan

• Objective:
• Launching new products
• Targeting new customers
• Increasing Sales
MKT plan: 5Ps

• Product: various, optimal and consistent products for customers


• Price: reasonable, 30 servings at 1.25$/serving
• Place: Worldwide availability through distributors and nutrition
clubs
• Promotion: Social media, word of mouth, and distributors
testimonials
• People: Staff, salespeople and brand ambassadors
Growth strategies

• Marketing penetration
• Marketing development
• Product development
• Diversification
C4i

• Command
• Communicate
• Control
• Computers
• Intelligence
Contingency plan

• Concretize on the actual trends


• Ageing population
• Continuous increase in obesity
• Increasing demand for healthy lifestyle alternatives

• Have a well-prepared alternative growth strategy


Products’ current market positions

• Herbalife seems to have no big growth opportunities


• Its products are not consolidating its leader position
• Threat from competitors is very much alive
Products’ future market positions

• High threat of substitution


• Increasing entry probability of potential competitors
• Conservation of position is hard

• Industry leader position at stake


• Brand image at risk considering current allegations

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