Midterm Activity - Group6
Midterm Activity - Group6
Midterm Activity - Group6
Group 6
Midterm Activity
3014
Recommendation as consultant
CATAMCO, BRIZA
REACH: The San Miguel Foods Corporation offers a wide range of high-quality
products including Magnolia chicken to households, institutions, and customers. They
provide an immediate distribution channel for retail stores so that the magnolia chicken
can be accessible to the consumers. Moreover, they focused on continuous
improvement and enhanced customer relationships. One way of attaining their
communication link and customer satisfaction is the advancements in information
technology. They establish channels for easy access and fast response to varying types
of customer needs and requests. Through strengthening the customer relation they
manage to gain product loyalty.
AFFILIATION: The San Miguel Corporation’s Magnolia Chicken affiliates with the SMFI
(San Miguel Foods Inc.) where they control over 40 poultry processing plants
nationwide. They produce over 10,000- 50,000 healthy and well-maintained broiler
chickens daily. The SMFI’s processing consist of cutting, portioning, deboning,
marinating, and skewering in order to produce high quality products for consumers. The
marinating process utilizes refrigerated tumbling machines to achieve better marinade
pick-up and uniformity. In addition to this, plants that serve institutional and export
requirements, are equipped with vacuum packaging, shrink wrapping, inkjet labeling
machines and metal detectors for great packaging which can preserve the product well.
Not just producing a whole chicken but they also innovate certain flavors or what they
call “timplados” which consist of inasal flavor, barbeque, spicy, adobo, etc. The broilers
are not just well maintained but also nutrition enough as broilers are fed well and
sustained their diet for better growth. The Magnolia Chicken is preserved well as they
never fail in every meat inspection as they most likely produce high quality breeds for
consumers. The SMFI also believes that outsourcing is a viable and attractive model to
propel the company’s growth, it has built, through the years an extensive network of
third-party owned and operated facilities that include farms, hatcheries, processing
plants, warehouses, distributions which San Miguel Corporation doesn’t only focus in
sales or marketing but also in helping entrepreneurs who are willing to grow high quality
broilers.
Market Segmentation
Competitive Risk
The price of bounty Fresh is almost close to Magnolia the reason why it is considered
as their major competitor in the business. The Department of Agriculture's (DA) Bureau
of Animal Industry has detected the presence of the highly infectious H5N6 subtype of
the influenza A virus in an egg-producing farm in San Luis town in Pampanga province
on 2020. This kind of event can trigger a significant risk to the magnolia chicken since
the customers will be very cautious and, therefore, will lead them to look for other
brands. Total domestic volume of chicken meat consumed in the Philippines from
January 2018 to January 2020 increased to 1.99 Million tons, which tells that there are
lots of customers.
Recommendation
As consultants, We would highly recommend to know your customers very well in order
for you to mitigate or prevent competitive risk. The more you know about your
customers, the more effective your sales and marketing efforts will be in maintaining
their expectations from your company. One of the tips on how to get to know your
customers is to conduct a customer surveys that could help you become aware with
things you may not know if there is something wrong with the product and including
human factors such as staff behaviour is insufficient weight to resolving the problems
caused by poor customer support. Not everyone complains when they are dissatisfied.
Instead, they tell someone else that may be their family or friends about their bad
experience and take their business elsewhere. Unless you proactively consult your
customers, you may never discover if you are going wrong. Furthermore, having the
most trusted partners equipped with technology that makes them competitive and
efficient will surely help them in coping with fortuitous events like viruses.
Sources
https://www.google.com/url?sa=i&url=https%3A%2F%2Ffanyv88.com%3A443%2Fhttps%2Fwww.sanmiguelfoods.com%2Fpage
%2Fabout&psig=AOvVaw3Yb8NYlVs1fG6uequcZKMs&ust=1614901452859000&source=imag
es&cd=vfe&ved=0CAYQjRxqFwoTCPDIw-6mle8CFQAAAAAdAAAAABAD
https://www.google.com/url?sa=i&url=https%3A%2F%2Ffanyv88.com%3A443%2Fhttp%2Fmommyfleur.com
%2F2017%2F07%2F24%2Foven-roasted-magnolia-chicken-for-the-win
%2F&psig=AOvVaw1LP0pyErHuFTCKQs5aFIUt&ust=1614901489515000&source=images&cd
=vfe&ved=0CAYQjRxqFwoTCIiEyIGnle8CFQAAAAAdAAAAABAR
https://businessmirror.com.ph/2019/01/21/hike-in-live-chicken-prices-may-be-temporary-ubra/
https://www.thepoultrysite.com/articles/san-miguel-transforms-farm-management-products-into-
future-success
https://www.thepoultrysite.com/news/2020/07/philippines-slaughters-over-38-000-chickens-in-
response-to-bird-flu-outbreak#:~:text=Philippines%20slaughters%20over
%2038%2C000%20chickens%20in%20response%20to%20bird%20flu%20outbreak,-The
%20Philippines%20has&text=In%20March%2C%20the%20DA
%20detected,12%2C000%20others%20had%20been%20culled.