HYPERNET is one of the national leading ISP
in Indonesia. Given the fierce competition
from competitors and day to day growing
demand for subscriber bandwidth,
HYPERNET is undertaking massive network
improvement project to meet the challenge.
The project aims at significantly improving
network monitoring, better customer
experience, and prepare the network to
meet the needs of customers today and in
the future. HYPERNET improvement project
include NMS PRTG Monitoring.
1. Tidak ada Standard yang baku
2. Akses PRTG yang sangat lambat
3. Banyak Sensor DOWN
4. Masing-masing Departemen berdiri sendiri-sendiri
5. Kurang PROAKTIF
6. Belum maksimal dalam penggunaan fitur PRTG
1. Membuat Standard baku atas input dan penggunaan PRTG
2. Akses PRTG dapat lebih ringan
3. Mengurangi jumlah sensor DOWN
4. Setiap Departemen dapat saling memonitoring
5. Lebih PROAKTIF atas segala kejadian
6. Memaksimalkan fungsi PRTG
7. Jakarta maupun Regional “rasa” PRTG nya akan sama
4. ALERT
1. NAMING
2. SENSOR
3. GROUPING 5. MAPS
a. Group Name : [FUNCTION] [CITY]
Example1 : CORE JAKARTA
Example2 : BTS JAKARTA
Note : Using capital alphabet
a. Sub Group Name : [FUNCTION]-[CITY]-[DATACENTER]
Example1 : CORE-JKT-APJII
Example2 : BTS-JKT-MG2
Note : Using capital alphabet
a. Device Name (SAME WITH HOSTNAME DEVICE)
- Switch : [CI-ID].SW.[No].[CITY].[DATACENTER].[BRAND]
Example : [1234].SW.01.JKT.APJII-MMR.CS-3560X-48
- Router : [CI-ID].RO-[FUNCTION].[No].[CITY].[ DATACENTER].[BRAND]
Example : [1234].RO-AGG.01.JKT.APJII.JN-M7i
- Server : [CI-ID].SRV-[TYPE].[CITY].[ DATACENTER].[DOMAIN]
Example1 : [1234].SRV-VM.JKT.IDC.[ns1.hypernet.co.id]
Example2 : [1234].SRV-CLOUD.JKT.VIBI.[newsletter.hypernet.co.id]
- Radio AP BTS : [CI-ID].AP-[No].[BTS].[BRAND-TYPE].SW.[No]
Example1 : [1234].AP-01.MG2.MT-MTL.SW.01
Example2 : [1234].AP-01.MG2.CBM-SECTORAL.SW.01
- Other devices : [CI-ID].[FUNCTION].[CITY].[BTS].[BRAND]
Example1 : [1234].ALARM.JKT.MG2.TP-LINK
Example2 : [1234].UPS.JKT.MG2.EMERSON-3KVA
Group Name : [CUSTOMER-ID]-[BRAND NAME]-[LEGAL NAME]
Example : 10000684-LA LIGHT-AJITA OFFICE SRENGSENG
Note : Using capital alphabet
Device Name (SAME WITH HOSTNAME DEVICE)
Radio Wireless (Station) : [INSTALLATION-ID]-WL-[CUSTOMER NAME]
Example : [1234]-WL-PT. NANA YAMANO
Router Failover : [INSTALLATION-ID]-RO-FAILOVER-[CUSTOMER NAME]
Example : [1234]-RO-FAILOVER-PT. NANA YAMANO
Router : [INSTALLATION-ID]-RO-[CUSTOMER NAME]
Example : [1234]-RO-PT. NANA YAMANO
Switch : SW-[NO]-[LOCATION]-[BRAND]
Example : SW-01-LT1-HP1410-24G
AP Controller : CONTROLLER-[NO]-[LOCATION]-[BRAND]
Example : CONTROLLER-01-BALLROOM-ARUBA207
AP WIFI : AP-[NO]-[LOCATION]-[BRAND]
Example : AP-01-BALLROOM-ARUBA207
Device Monitored
Switch
ICMP Sensor : Latency / SLA IP Loopback
SNMP Sensor : Traffic Utilization Port Access
Traffic Utilization Port Trunk
Router
ICMP Sensor : Latency / SLA IP Loopback
Latency / SLA IP P2P to other devices
SNMP Sensor : Traffic Utilization for each interface (Port, Tunnel, LACP)
CPU Load
Memory Usage
Server
ICMP Sensor : Latency / SLA IP
SNMP Sensor : Traffic Utilization UPLINK & DOWNLINK
CPU Load
Memory Usage
Disk Usage
Radio AP
ICMP Sensor : Latency / SLA IP Radio
Other devices
ICMP Sensor : Latency / SLA IP
Device Monitored
Radio Wireless (Station)
ICMP Sensor : Latency / SLA IP Radio
Router Failover
ICMP Sensor : Latency / SLA IP P2P to FO
Latency / SLA IP P2P to Radio
SNMP Sensor : Traffic Utilization WAN to FO
Traffic Utilization WAN to Radio
Router
ICMP Sensor : Latency / SLA IP Public
SNMP Sensor : Traffic Utilization WAN to Router Failover
Switch
ICMP Sensor : Latency / SLA IP
AP Controller
ICMP Sensor : Latency / SLA IP
AP Wifi
ICMP Sensor : Latency / SLA IP
GROUP
DEVICE
SENSOR
Interval Notif
5 menit Down
Notif
Normal
Interval
10 menit
PING Notif
> 1000ms High Latency
Notif
Normal
Interval
10 menit
Bandwidth Notif
Total Bandwidth Full
Notif
Normal
Interval
10 menit
PING Notif
> 1000ms High Latency
Notif
Normal
Traffic Backbone & IP Transit
Switch Core
Traffic Core to SW Core
Core 01 Core 02
Traffic BWM to Core
BWM 01 BWM 02
Traffic AGG
to BWM
AGG 01 AGG 02
Traffic SW Dist
to AGG
Switch Distribusi
Traffic RO Dist to SW Dist
RO Distribusi
Notifikasi :
• PING UP/DOWN (1 menit)
• Packet Loss 2% (3 menit)
• Latency >100ms (3 menit)
• Bandwidth Usage 90% (5 menit)
No. Deskripsi Timeline PIC
1 Excel list IP P2P seluruh perangkat Core All Area 20 Januari 2019 NETIN
2 Input Sensor Core & Create Maps Custom & Sunburst 31 Januari 2019 NETIN
3 Excel Group IP Router Distribusi dan Customer FION 20 Januari 2019 TS, KAT & Regional
4 Input Sensor Router FION & Create Maps Sunburst 25 Januari 2019 TS, KAT & Regional
5 Excel Group IP Router BTS, Switch , Radio AP , Radio ST, RO Cust 20 Januari 2019 NETIN, TS, KAT & Regional
6 Input Sensor RO BTS, Switch, Radio AP & Create Maps Sunburst 31 Januari 2019 NETIN, TS, KAT & Regional
7 Pembersihan Sensor Customer sesuai Standard 15 Februari 2019 CS, TS, KAT & Regional
8 Input Alert pada seluruh perangkat Core 31 Januari 2019 NETIN
9 Input Alert pada Router Customer 15 Februari 2019 CS, TS, KAT & Regional
Server PRTG
1 Core seluruh Area (Jakarta & Regional) https://nms-jkt.hypernet.co.id
2 All Customer Jakarta https://prtg1.hypernet.co.id
3 All Customer Regional https://nms-regional.hypernet.co.id
