iBANKING - Corporate: Quick Reference Guide Global Transaction Banking

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iBANKING – Corporate

Quick Reference Guide


Global Transaction Banking
Table of Contents

Welcome to NBAD iBANKING ..........................................................................................................................................3


Account services ..........................................................................................................................................................3
Payments .....................................................................................................................................................................3
Security Note ...................................................................................................................................................................4
System Requirement .......................................................................................................................................................5
Module 1 - Access to NBAD iBANKING ............................................................................................................................6
a) First Time Access ............................................................................................................................................6
b) Login to NBAD iBANKING ...............................................................................................................................7
c) Password Retrieval.........................................................................................................................................8
Module 2 – Account Services and Reporting ..................................................................................................................9
a) Account Summary ..........................................................................................................................................9
b) Account Transaction Details ....................................................................................................................... 10
c) External Account Transaction Details ......................................................................................................... 11
d) Cheque Book Request ................................................................................................................................. 12
Module 3 - Transaction Initiation ................................................................................................................................. 13
a) Own Account Transfer ................................................................................................................................ 14
b) Transfer within NBAD ................................................................................................................................. 15
c) Domestic Fund Transfer .............................................................................................................................. 16
d) International Fund Transfer ........................................................................................................................ 17
e) Bill Payment ................................................................................................................................................ 18
f) Card Payment.............................................................................................................................................. 19
g) SWIFT MT101 Fund Transfer....................................................................................................................... 20
Module 4 – Transaction Authorisation and Release Functions.................................................................................... 21
Module 5 – File Uploads ............................................................................................................................................... 22
a) Bulk Payment .............................................................................................................................................. 22
b) Salary Payment (Non-WPS)......................................................................................................................... 24
c) Wages Protection System (WPS) ................................................................................................................ 26
Appendix A: Template for generating Bulk Payment and Salary Payment (Non-WPS) ........................................... 28

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Welcome to NBAD iBANKING

NBAD is proud to present you with iBANKING, a revolutionary financial management system at
your fingertips. NBAD iBANKING is designed to give you more control and precision over your
online banking transactions, from any part of the globe.

Key Features:

Account services

 Account summary and details

 Transaction summary downloads

 SWIFT advice and MT 940 reports

 View e-Statement

Payments

 Own Fund Transfer

 Transfer Within NBAD

 Domestic Fund Transfer

 International Fund Transfer (Cross Border Fund Transfer)

 NBAD Credit Card Payment

 Utility Bill Payment

 SWIFT MT101 Fund Transfer

 Bulk Payment

 Salary Payment (Non-WPS)

 Wages Protection System (WPS)

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Security Note

NBAD takes extreme measures to ensure security and confidentiality in our Corporate Internet
Banking systems and infrastructure. However, we would also encourage you to take some key
actions to ensure your security when using the Internet for banking services.

Please read the following internet security information for your safety while making transactions
over the internet.

How to protect yourself:

To protect your privacy and counter the threat of any look-alike fraudulent website set up to
deceive you and obtain your user ID and login password, we advise you to be cautious and
observe the following before entering your internet banking User ID and password.

Check if the address in the address bar of your browser starts


with:www.nbad.com

Ensure the site is running in secure mode prior to inputting any sensitive
information; look out for this yellow padlock symbol at the bottom right.
Double click the padlock to ensure that the site certificate belongs to service
provider/company that you are visiting.

Install antivirus software with a personal firewall and antispyware. Ensure


that your operating system and antivirus software is updated regularly.

Change your password regularly and do not share it. Never use the same
password for other web based services such as email, internet shopping and
other internet subscriptions.

Others:

 Do not perform your internet banking from public PC or cyber café.

 Check your accounts and transaction history details regularly.

 The bank will never contact you to ask for your password.

 If you receive an email that appears to be suspicious, do not reply to it or click on any links it
provides. If you suspect that you have become a victim of fraudulent e-mails, immediately
report the matter to us either by calling or forwarding the e-mail to us. If you have already
divulged some sensitive information, please contact us immediately.

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System Requirement

Operating Systems Browser Versions


Windows 7.0 / XP Mozilla Firefox 17-24
MAC OS Lion 10.6.8 Internet Explorer 8-9
Safari 5.1.4.
Chrome 19-26

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Module 1 - Access to NBAD iBANKING

Prior to access NBAD iBANKING please ensure below

 Access Corporate Internet Banking through http://www.nbad.com/


 Click on LOGIN link
 Choose NBAD iBANKING and click GO. You will be directed to NBAD iBANKING
page for login

a) First Time Access

After receiving notification email from NBAD, user needs to follow below steps to access the
system for first time.

1. Click on First Time Access button.

2. Enter your Corporate ID, User ID, Mobile


number, Email ID, RSA Token Serial
Number and RSA token rolling number.

3. Click on Submit button to submit the


details.
1
4. Enter your New Password and Confirm
Password.

Note:- Password length should be 8 – 16


characters consisting of at least one alphabet and
numeric character. Please refer to the Password
Policies for more details.

5. Click on Submit to confirm the password.

2
Once successful, you will be directed to
confirmation screen with link to login page.

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b) Login to NBAD iBANKING

NBAD iBANKING users need to follow below steps to login to the system

1. Enter your Corporate ID, User ID,


Password and RSA Token rolling
number.

2. Click on Login to access the NBAD


1
iBANKING.

3. Once successful, you will be directed to


2
NBAD iBANKING landing page.

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c) Password Retrieval

NBAD iBANKING users can set a new password if they forgot the password following the

below steps

1. Click on Forgot Password button.

2. Enter your Corporate ID, User ID,


Mobile number, Email ID, RSA Token
Serial Number and RSA token rolling
number.

3. Click on Submit button to submit the


details.
1
4. Enter your New Password and Confirm
Password.

Note:- Password length should be 8 – 16


characters consisting of at least one alphabet
and numeric character. Please refer to the
Password Policies for more details

5. Click on Submit to confirm the 2


password.

Once successful, you will be directed to


3
confirmation screen with link to login page.

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Module 2 – Account Services and Reporting
Account Services is a Dashboard that is available in the NBAD iBANKING that facilitates consolidated
view of account, deposit, loan and card related details.
a) Account Summary
b) Account Transaction Details
c) External Account Transaction Details
d) Cheque Book Request

a) Account Summary

This section offers a simple view in to the data associated with your profile including
account information.

1. Account summary tab displays all


the Internal accounts, External
3
(Other Bank) accounts, Cards, 1 2
Deposits and their details
registered under your profile. 4

2. Loan summary tab displays all the


loan detail registered under your
profile.
6
3. Quick Launch provides user with
option to use the shortcut to
various payment types.

4. User can export the respective 5 7


summary screen details in required
formats (PDF, Excel, CSV).

5. All minimized services will be


available in docket layer and can
be restored at any point of time.

6. Context Menu – Click on Actions


menu or Right click to view the
context menu. Provides shortcuts to
perform functions based on user
profile settings

7. Sign off – to log out from the


application

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b) Account Transaction Details

Account details section allows you to view the transactions for your account and print or export
them to different formats.

1. Account Information area 3


2
displays basic details of 1
account including IBAN
number.

2. Balance Information area


displays respective account
balance information.
4
5
3. Account details and
6
transaction information can be
printed or exported in PDF
format.

4. User can choose the date range


when searching for
transaction.

5. User can export the transaction


details in various formats
(Excel, PDF, CSV, MT940
SWIFT).

6. Click on Actions menu to view


more details of transaction or
obtain copy of SWIFT Advice.

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c) External Account Transaction Details

External Account Details section allows you to view the transactions for your accounts held at
other banks and to print or export these details in a variety of formats.

1. Account Information area 2 3


displays basic details of 1
account.

2. Balance Information area


displays respective account
balance information.
4
3. Account details and
transaction information can be 5
6
printed or exported in PDF
format.

4. User can choose the date range


when searching for
transaction.

5. User can print transaction


details and/or export the
transaction details in various
formats (Excel, PDF & CSV).

6. Click on Actions menu ( ) to


view more details of particular
transaction.

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d) Cheque Book Request

User can request for cheque book for the current account maintained with NBAD.

1. Choose the Account Number


by clicking on the Lookup
(Magnifier Icon) button.
1
2. Choose the Cheque Book Size.

3. Select the Number of Cheque


Books required.

4. Choose the Number of cheque 2 3


Leaves Required.
4
5. Click on Submit button to
submit the cheque book
request.

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Module 3 - Transaction Initiation

NBAD iBANKING Payment module offers the following types of payments:

a. Own Account Transfer


b. Transfer within NBAD
c. Domestic Fund Transfer
d. International Fund Transfer
e. Bill Payment
f. Card Payment
g. SWIFT MT101 Fund Transfer

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a) Own Account Transfer

Own Account Transfer is an electronic fund transfer service that allows you to transfer
between your NBAD accounts.

1. Select the Debit Account Number by


clicking on the Lookup (Magnifier
Icon) button.
1
2. Select the Beneficiary Account
Number to where funds are to be
transferred to by clicking on the
Lookup (Magnifier Icon) option.

3. Enter Debit or Payment Amount.

If Debit Amount is selected, 2


iBANKING will show equivalent
amount in Payment Currency in
Payment Amount field and vice
versa.
3
4. Click on the calendar icon to choose
the Payment Date.

5. User can set the payment as Standing 4 5


Instruction for future repetitive
payment (if required).

6. Click on Submit button to send the


payment for approval.

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b) Transfer within NBAD

Transfer within NBAD template is an electronic fund transfer service that allows you to
transfer funds from your NBAD account to another NBAD account holder instantly.

1. Select the Debit Account Number by


clicking on the Lookup (Magnifier
Icon) button.

1
2. Select the Beneficiary Type Existing
or New.

If Existing is selected, choose the


Beneficiary Account Number from
the Lookup (Magnifier Icon) option.

3. If New is selected, enter the


Beneficiary Account Number and
Beneficiary Name. 2

4. Select Yes or No to confirm on the


beneficiary registration 3

5. Enter Debit or Payment Amount 4

If Debit Amount is selected,


iBANKING will show equivalent 5
amount in Payment Currency in
Payment Amount field and vice
versa.
6 7
6. Click on the calendar icon to choose
the Payment Date.

7. User can set the payment as Standing


Instruction for future repetitive
payment (if required).

8. Click on Submit button to send the


payment for approval.

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c) Domestic Fund Transfer

Domestic Fund Transfer is an electronic fund transfer service that allows you to transfer
funds to other Bank accounts within UAE in local currency (AED) only.

1. Select the Debit Account Number by


clicking on the Lookup (Magnifier Icon)
button.
1
2. Select the Beneficiary Type Existing or
New.

If New is selected, enter the Beneficiary


Account Number and Beneficiary Name
Select Yes or No to confirm on the
beneficiary registration
3. If Existing is selected, choose the 2
Beneficiary Account Number from the
3
Lookup (Magnifier Icon) option.

4. Enter Debit or Payment Amount

If Debit Amount is selected, iBANKING


will populate the equivalent amount in
AED in Payment Amount field & vice 4
versa.

5 6
5. Click on the calendar icon to choose the
7
Payment Date.
8
6. User can set the payment as Standing
Instruction for future repetitive payment 9
(if required).

7. Click on the drop down list of Charge To


– to determine who pays the
correspondent bank charges.

8. Select the Payment Type from the drop 10


down list to describe the nature of
payments

9. Enter the Payment Details and Customer


Reference (if require).

10. Click on Submit button to send the


payment for approval.

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d) International Fund Transfer

International Fund Transfer is an electronic fund transfer service that allows you to transfer funds from your NBAD
account to any Bank account globally.

1. Select the Debit Account Number by clicking


on the Lookup (Magnifier Icon) button.
1
2. Select the Beneficiary Type Existing or New.

If New is selected, enter the beneficiary


account details, eg. Beneficiary Account
Number, Currency (referring to the transfer
amount currency), Beneficiary Name and Nick
Name (if any), Bank Name, SWIFT Address,
Country, Branch Name and City. Once done, 2
select Yes or No to confirm on the beneficiary
registration 3
3. If Existing is selected, choose the Beneficiary
Account Number from the Lookup (Magnifier
Icon) option.

4. Enter Debit or Payment Amount

If the Debit Amount is selected, iBANKING


4
will populate the equivalent amount in
Payment Currency in Payment Amount field
& vice versa.
5 6

7
5. Click on the calendar icon to choose the
Payment Date. 8

6. User can set the payment as Standing


Instruction for future repetitive payment (if
required).

7. Click on the drop down list of Charge To – to


9
determine who pays the correspondent bank
charges.

8. Select the Reason for Transfer from the drop


down list to describe the nature of payments.

9. Enter the Payment Details and Customer


Reference (if required). 10

10. Click on Submit button to send the payment


for approval.

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e) Bill Payment

Bill Payment is an electronic payment service that allows you to pay your Bills to the
service providers such as Etisalat, DU, ADDC, etc.

1. Select the Debit Account Number


by clicking on the Lookup
(Magnifier Icon) button.
1

2. Select the Service Provider by


clicking on the Lookup (Magnifier
Icon) for the bill to pay.

Note: To add new payee into the


Service Provider list, go to the 2
Data Maintenance option in the
PAYMENTS module.
3. Enter Payment Amount

Once Payment Amount is entered,


the equivalent amount in debit
currency will be displayed in
3
Debit Amount field
4. Click on the calendar icon to
choose the Payment Date. 4

5. Click on Submit button to send


the payment for approval.

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f) Card Payment

This is an electronic service that allows you to settle your NBAD Credit Card payment.

1. Select the Debit Account Number


by clicking on the Lookup
1
(Magnifier Icon) button.

2. Select the Credit Card by clicking


on the Lookup (Magnifier Icon)
for the bill to pay.

3. Enter Payment Amount

4. Click on the calendar icon to


choose the Payment Date. 2

5. Click on Submit button to send


the payment for approval.

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g) SWIFT MT101 Fund Transfer

This is an electronic fund transfer service that allows you to instruct account holding bank to debit your
account and credit the beneficiary.

1. Select the Debit Account Number by clicking


on the Lookup (Magnifier Icon) button.

2. Select the Beneficiary Type Existing or New. 1

If New is selected, enter the beneficiary


account details, e.g. Beneficiary Account
Number, Currency, Beneficiary Name,
Beneficiary Address Line 1 & 2, Bank Name,
SWIFT Address, Country, Branch Name and
City.

3. If Existing is selected, choose the Beneficiary


Account Number from the Lookup (Magnifier
Icon) option. 2

4. Select Payment Currency from Currency drop


down and provide Payment Amount in 3
Amount field.

5. Click on the calendar icon to choose the


Payment Date.

6. Click on the drop down list of Charge To – to


determine who pays the correspondent bank
charges.

7. Select the Purpose of Payment from the drop


4
down list to describe the nature of payments.

8. Enter the Payment Details and Customer 5


Reference (if required).
6
9. Click on Submit button to send the payment
for approval. 7

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Module 4 – Transaction Authorisation and Release Functions

Payment Authorisation Steps

To authorise the payment, go to Payment


module on the home page and select Pending
Activities tab.

1. Click the Pending Authorization tab at the 1


top. 2

2. Select the Transaction Reference number to


authorise.

3. Click the Authorize button to proceed with


transaction authorisation.

Note: For self-authorisation setup, authorizer


can proceed directly to release the payment.

Payment Release Steps

To release the payment, go to Payment module


1

on the home page and select Pending Activities


tab.
2
1. Click the Ready For Release tab at the top.

2. Select the Transaction Reference number to


release.

3. Click the Release button to release the


transaction to bank for further processing.

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Module 5 – File Uploads
NBAD iBANKING Payment module offers the following types of file uploads:
a. Bulk Payment
b. Salary Payment (Non-WPS)
c. Wages Protection System (WPS)

a) Bulk Payment

Bulk Payment allows user to upload a file in pre-defined format into iBANKING to make a group
of payments together.

File Upload Steps

1. Select the Transaction Type as Bulk 1


Payments by clicking on the Drop down
2
button.

2. Select the Template Name by clicking


3
on the drop down button.

3. Click the Add button to select and add


the file to be uploaded.

4. Click on Submit button to send the


payment for approval.
4

File Verification Steps

Next step is to verify the file uploaded. Go


to Payment module on the home page and
select Pending Activities tab.

5. Click File Upload section on the left. 6


5
6. Click File Verification tab on the top. 7

7. Select the File Reference number of the


Bulk Payment file to verify by checking
the box.

8. Click the Accept button to proceed with


file verification process. Once done, the
file will be routed to the Authorizer(s)
to approve the payment.

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10
Bulk Payment Authorisation
Steps 9 11
To authorise the payment, go to Payment
module on the home page and select
Pending Activities tab.

9. Click File Upload tab on the left.

10. Click File Authorisation tab on the top.

11. Select the File Reference number of the


Bulk Payment file to authorise by
checking the box.
12
12. Click on Authorize button to proceed
with file authorisation.
13

14
Payment Release Steps

Once the payment is authorised, the file


needs to be released to the bank for
processing.

13. Click the Ready For Release tab.

14. Select the File Reference number of the


Bulk Payment file to release by
checking the box.

15. Click the Release button to release the 15


file to bank for processing.

Bulk Payment File Generator Tool

To create the bulk payment file, please use the Excel File titled:

 NBAD iBANKING-Bulk Payment Tool

Note: For definitions for the fields required in the Excel File: NBAD Bulk Payments Tool,
please refer to Appendix A, within this document.

For a soft copy of this Excel File, please contact your NBAD representative

Page 23 of 29
b) Salary Payment (Non-WPS)

Salary Payment allows user to upload a file in pre-defined format into iBANKING to make a
salary payment to a group of employees.

Salary File Upload Steps

Click on Initiate, Payroll Services, and select


Salary Payment.

1. In Transaction Type, Salary Payments


will be selected by default.
1
2. Select the Template Name by clicking
on the drop down button. 2

3. Click the Add button to select and add


the file to be uploaded.
3
4. Debit Type will be chosen as ‘Single’.

4
5. Click on Submit button to send the
payment for verification.

File Verification Steps

Next step is to verify the file uploaded. Go


to Payment module on the home page and
select Pending Activities tab.
7
6. Click File Upload section on the left.
6 8
7. Click File Verification tab on the top.

8. Select the File Reference number of the


Salary Payment file to verify by
checking the box.

9. Click the Accept button to proceed with


file verification process. Once done, the
file will be routed to the Authorizer(s)
to approve the payment.

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Salary Payment Authorisation
Steps
11
To authorise the payment, go to Payment
module on the home page and select 10 12 Salary Payment

Pending Activities tab.

10. Click File Upload tab on the left.

11. Click File Authorisation tab on the top.

12. Select the File Reference number of the


Salary Payment file to authorise by
checking the box.

13. Click on Authorize button to proceed


with file authorisation.
13

Payment Release Steps


14
Once the payment is authorised, the file
needs to be released to the bank for
processing. 15

14. Click the Ready For Release tab.

15. Select the File Reference number of the


Salary Payment file to release by
checking the box.

16. Click the Release button to release the


file to bank for processing.

16

Salary Payment (Non-WPS) File Generator Tool

To create the Salary Payment (Non-WPS) file, please use the Excel File titled:

 NBAD iBANKING-Bulk Payments Tool

[Note: for a soft copy of this Excel File, please contact your NBAD representative]

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c) Wages Protection System (WPS)

Wages Protection System (WPS) payments allows user to upload a file in pre-defined format into
iBANKING to make payments for a group of employees registered under the company name in
Ministry of Labour (MOL).

WPS File Upload Steps

Click on Initiate, Payroll Services, and select


WPS (Wages Protection System).

1. In Transaction Type, WPS (Wages


Protection System) will be selected by
default.
1
2. The Template Name will be selected by
default.
2

3. Click the Add button to select and add 3


the file to be uploaded.

4. Select the Debit Account Number


4
5. Click on Submit button to send the
payment for verification.

File Verification Steps 5

Next step is to verify the file uploaded. Go


to Payment module on the home page and
select Pending Activities tab.

6. Click File Upload section on the left.

7. Click File Verification tab on the top. 7


6 8
8. Select the File Reference number of the
Salary Payment file to verify by
checking the box.

9. Click the Accept button to proceed with


file verification process. Once done, the
file will be routed to the Authorizer(s)
to approve the payment.

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WPS Authorisation Steps

To authorise the payment, go to Payment


module on the home page and select
Pending Activities tab.

11
10. Click File Upload tab on the left.

11. Click File Authorisation tab on the top. 10 12 WPS (Wages Pro..

12. Select the File Reference number of the


WPS file to authorise by checking the
box.

13. Click on Authorise button to proceed


with file authorisation.

Payment Release Steps 13

Once the payment is authorised, the file


needs to be released to the bank for
14
processing.

14. Click the Ready For Release tab.


15
15. Select the File Reference number of the
WPS file to release by checking the
box.

16. Click the Release button to release the


file to bank for processing.

16

Wages Protection System (WPS) File Generator Tool

To create the Wages Protection System (WPS) file, please use the Excel File titled:

 NBAD WPS SIF Creator

[Note: for a soft copy of this Excel File, please contact your NBAD representative]

Page 27 of 29
Appendix A: Template for generating Bulk Payment and Salary Payment (Non-WPS)

The following table outlines the definitions for the fields required in the Excel File: NBAD Bulk
Payments Tool.
Sr. No Field Name Use Data Type Length Description/Remarks
BT – Bank Transfer (NBAD Transactions).
1 Product Code M CHAR 3 LBT – Domestic Fund Transfer.
TT – International Fund Transfer.
2 Debit Account Number M CHAR 34 Debit Account number
If Beneficiary Nick Name is provided
then existing beneficiary details will be
used for transaction & other beneficiary
3 Beneficiary Nick Name O CHAR 35 details (if provided in file) will be
ignored.
Other Beneficiary details are not required
if Beneficiary Nick Name is provided.
4 Beneficiary Account/IBAN No. CM CHAR 34
5 Beneficiary Name CM CHAR 35
6 Beneficiary Address Line 1 CM CHAR 35
7 Beneficiary Address Line 2 O CHAR 35
8 Beneficiary Bank Name CM CHAR 35
9 Beneficiary Bank Country CM CHAR 2 ISO country code
10 Beneficiary Bank Location CM CHAR 35
11 Beneficiary Bank Address CM CHAR 35
12 Beneficiary Bank Code CM CHAR 11 8 or 11 character Beneficiary Bank Code
This is Beneficiary Bank’s routing code. It
required only for International Fund
13 Clearing Code CM CHAR 11
Transfers depending on beneficiary bank
country regulations.
14 Payment Date M CHAR - This is Transaction Date (dd/mm/yyyy)
This is transaction currency.
BT - Debit or Beneficiary Account Currency.
15 Payment Currency M CHAR 3
LBT - Only AED
TT - Debit or Beneficiary Account Currency.
16 Payment Amount M NUM 12,3
17 Charge Type CM CHAR 3 Possible values are – OUR & SHA.
It required for Domestic & International
18 Purpose Code* M CHAR 3
fund transfers.
‘Payment Details’ - Mandatory for
19 Purpose of Payment CM CHAR 100
Domestic & International fund transfer
20 Customer Reference O CHAR 16
It can be left blank or 8 or 11 characters
21 Intermediate Bank Swift Code O CHAR 11
Correspondent Bank Swift Code.
Legends: M – Mandatory, O – Optional, CM – Conditional Mandatory

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* List of Purpose Codes

Sr. No Code Description Sr. No Code Description


Advance payment against
1 AES 16 FAM Family Support
EOS
2 ACM Agency Commission 17 LAS Leave Salary
3 ALW Allowance 18 LNC Loan Charges
4 BON Bonus 19 MCR Medical Claim Reimbursements
5 CHC Charitable Contributions 20** MIS Miscellaneous
6 CIN Commercial Investments 21 OVT Overtime
7 COM Commission 22 POS POS Merchant Settlement
8 COP Compensation 23 PEN Pension
9 CCP Corporate Card Payment 24 PIN Personal Investments
10 CRP Credit Card Payment 25 REM Remittance
11 CBP Cross Border Payments 26 RNT Rent Payments
12 DCP Debit Card Payments 27 SAL Salary
13 EDU Educational Support 28 SAA Salary Advance
End of Service / Final
14 EOS 29 STO Standing Order
Settlement
15 EMI Equated Monthly Installments 30 TKT Tickets

** Payment Details should be preceded by either ‘/INV/’, ‘/ROC/’ or ‘/RBC/’ if purpose code is selected as ‘MIS’.

Page 29 of 29

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