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    Mr. Johnson at Campbell Soup used a participative, Theory Y style of management where he interacted with employees, set goals and delegated authority. He motivated workers through economic benefits and monitoring productivity. In contrast, Mr. Smithburg at Quaker Oats used a more centralized, Theory X style where he kept decision-making power and blamed others when problems arose. He did not collaborate with employees. While Johnson's approach could be copied, managers must adapt their style based on the situation. John Antico at Blockbuster aimed to gain competitive advantage through cost leadership by firing unproductive workers, closing unprofitable stores, and differentiating Blockbuster through quality improvements over competitors.

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    Case Studies

    Uploaded by

    Izna
    32 views4 pages
    Mr. Johnson at Campbell Soup used a participative, Theory Y style of management where he interacted with employees, set goals and delegated authority. He motivated workers through economic benefits and monitoring productivity. In contrast, Mr. Smithburg at Quaker Oats used a more centralized, Theory X style where he kept decision-making power and blamed others when problems arose. He did not collaborate with employees. While Johnson's approach could be copied, managers must adapt their style based on the situation. John Antico at Blockbuster aimed to gain competitive advantage through cost leadership by firing unproductive workers, closing unprofitable stores, and differentiating Blockbuster through quality improvements over competitors.

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    Mr. Johnson at Campbell Soup used a participative, Theory Y style of management where he interacted with employees, set goals and delegated authority. He motivated workers through economic benefits and monitoring productivity. In contrast, Mr. Smithburg at Quaker Oats used a more centralized, Theory X style where he kept decision-making power and blamed others when problems arose. He did not collaborate with employees. While Johnson's approach could be copied, managers must adapt their style based on the situation. John Antico at Blockbuster aimed to gain competitive advantage through cost leadership by firing unproductive workers, closing unprofitable stores, and differentiating Blockbuster through quality improvements over competitors.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    32 views4 pages

    Case Studies

    Uploaded by

    Izna
    Mr. Johnson at Campbell Soup used a participative, Theory Y style of management where he interacted with employees, set goals and delegated authority. He motivated workers through economic benefits and monitoring productivity. In contrast, Mr. Smithburg at Quaker Oats used a more centralized, Theory X style where he kept decision-making power and blamed others when problems arose. He did not collaborate with employees. While Johnson's approach could be copied, managers must adapt their style based on the situation. John Antico at Blockbuster aimed to gain competitive advantage through cost leadership by firing unproductive workers, closing unprofitable stores, and differentiating Blockbuster through quality improvements over competitors.

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    of 4

    IZNA

    MANAGEMENT CASE STUDIES

    OPPOSITE APPROACHES TO MANGEMENT AT CAMPBELL SOUP AND QUAKER


    OATS

    QUESTION 1

    What is the main difference between Johnson's and smithburg's approaches to management?

    Mr. Johnson,s approach

    He was an easygoing approachable manager who used to interact with his employs. He set goals
    for managers and delegates authorities. He used scientific management approach given by
    Frederick Winslow Taylor in which people are primarily motivated by economic approach but
    the main focus is on individual worker's productivity. Taylor focuses on three areas:-

    TASK PERFORMANCE:-

    It includes development of workers, proper selection of workers, training of workers, ans support
    of workers.Mr. Johnson did this all, he is very cooperative with workers and take care of their
    selection and training.

    SUPERVISION:-

    They need to be properly supervised and Mr. Johnson supervised and guides them

    MOTIVATION:-

    Mr. Johnson motivates his employees by good behavior and economic benefits.Mr.Johnsons also
    watches his employs productivity closely he also watches how many numbers of items a worker
    produce.

    Also he used Theory Y which is all about participative style as Mr.Johnson also give authority to
    employess to decide a line of action for fulfilling goals. By these aproaches and having good and
    healthy relations with workers companies revenues increases.

    Mr. William Smithburg's approach

    INSTA:- zee toucan


    IZNA

    He has very distant and remote relationships with his employeses .Somehow he used centralized
    management approach (theory X). As he keep main decision making power in his hands.At first
    he makes good decisions but when the business start facing troubles he started blaming top level
    managers for that. He lack interpersonal skills. He don’t collaborate with employees in decision
    making. He don’t change his approaches according to time and need.

    QUESTION 2
    How easy or difficult would it be to copy Johnson’s management style?

    Mr.Smithburg,s can also follow the Mr. Johnson’s management approach and save his company
    from losses and collapsing down.It is different approaches of management that makes a business
    successful or not. It totally on manager that which approach he selects according to the size,
    nature of employees or type of business. There must be a contingency approach. Managers
    should change their approaches according to time and need.

    FROM THE PAGES OF BLOCKBUSTER'S FIRED-UP MR.FIXIT

    QUESTION 1
    What is John antico's approach to managing__that is, to planning, organizing, leading,
    controlling?

    To run an organization e have to work on four components of managements i.e. planning,


    organizing leading, controlling. John also uses these components.

    FUTHER DETAILS ARE GIVEN BELOE:-

    PLANNING:-

    Planning means defining goals, establishing strategies and developing action plans to cordinate
    activities. Mr. John also first set his goal to achieve management approaches.

    ORGANIZING:-

    Organizing is a process of determining what needs to be done, how it will be done and who will
    done it .He gives tasks to his workers to achieve the goals.

    LEADING:-

    INSTA:- zee toucan


    IZNA

    Leading is defined as directing and motivating all parties involved, and resolving conflicts.Mr.
    anticos motivates his workers to achieve the goals and keep engaging his workers to complete
    the goal together.

    CONTROLLING:-

    It can be defined as monitoring activities to ensure that they are achieved as planned.Mr. Anticos keep
    check and balance on every worker and production unit. He fired 180 workers because they are not
    productive and wasting resources. He shut down 7 stores because they are useful not giving revenues.

    QUESTION 2

    How is Antico trying to give block buster a competitive advantage?

    COMPETITIVE ADVANTAGE:-

    In business, a competitive advantage is the attribute that allows an organization to outperformers


    competitors. a competitive advantage may include access to natural resources, such as high-grade
    ores or a low-cost power rsource, highly skilled labor, geographic location, high entry barriers,
    and access to new technology.

    COST LEADERSHIP STRATEGY:-

    Cost leadership strategy is a business ability to produce a product or service that will be at a
    lower cost than other competitors. If the business is able to produce same quality product but sell
    it for less, this gives them a competitive advantage over other businesses. Therefore, this
    provides a price value to the customers lower costs will result in higher profits as businesses are
    still making profits on each goods and services sold if businesses are not making huge profits,
    proper recommends such as lower costs base such as labors, materials, and facilities. These give
    businesses lower competitors.

    DIFFERENTIAL STRATEGY:-

    high differential advantage is gained when a business's products or services are different from its
    competitors. These also include some improvements from competitors such as quality products
    etc.

    FOCUS STRATEGY:-

    Focus strategy ideally tries to get businesses to manufacturing cost then its aim at a few target
    markets rather than trying to target everyone. This strategy is often used for smaller businesses
    since they may not have the appropriate resources or ability to target everyone.

    INSTA:- zee toucan


    IZNA

    INSTA:- zee toucan

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