Format and Layout of Business Documents Multiple Choice

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FORMAT AND LAYOUT OF BUSINESS DOCUMENTS

Multiple Choice

1. The quality of paper is measured by


a. length and width.
b. weight and cotton content.
c. color and texture.
d. whether or not it is imprinted with the name and address of the
company

2. The proper sequence for the standard parts of a letter is


a. heading, date, inside address, salutation, body, complimentary close,
signature block.
b. date, heading, inside address, salutation, body, typewritten name,
complimentary close.
c. salutation, date, heading, inside address, body, complimentary close,
signature block.
d. inside address, heading, date, salutation, body, complimentary close,
typewritten name.

3. Which of the following is a salute opening?


a. Dear Professor Milford:
b. Dear Esteemed Professor Milford,
c. Thank you, Professor Milford,
d. Attention: Professor J. J. Milford

4. If you include an attention line in a business letter, you should place it


a. at the top of the page, centered under the letterhead.
b. below the salutation.
c. two lines below the complimentary close.
d. on the first line after the inside address.

5. What is the correct format for reference initials?


a. RSR/sm
b. RSR:sm
c. RSR:SM
d. all of the above

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6. The letter format in which all parts begin at the left margin is called
a. block.
b. modified block.
c. simplified.
d. mixed.

7. To meet the needs of U.S. Postal Service equipment, envelopes


a. are never made of colored paper.
b. are addressed in capital letters, with no punctuation.
c. include all mailing instructions below the address area.
d. adhere to all of the above guidelines.

8. The top of a memo usually includes headings for


a. to, from, date, subject.
b. department, date, subject.
c. attention, to, from, date.
d. subject, to, date.

9. When preparing a memo that deals with money or confidential matters, it is


often a good idea to
a. leave the subject line blank.
b. include a complimentary close.
c. use high-quality paper.
d. sign it at the bottom.

10. When preparing a formal report, leave at least a


a. uniform 2-inch margin on all sides.
b. 2-inch margin at the top and bottom and a 1-inch margin on the

sides.
c. 1-inch margin on three sides and a 1-1/2-inch margin on the

bound side.
d. uniform 1-1/2-inch margin on all sides.

True or False

11. The design for letterhead stationery should be as simple as possible.

12. In business documents, abbreviations such as U.S.A. and M.B.A. must


always contain periods. -> False

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13. “Sept. 10th, 2008” is the correct way to type the date in a letter. -> False

14. If you are writing a business letter to someone you know well, it is acceptable
to use his or her first name in the salutation. -> true

15. Three blank lines are left between the complimentary close and the sender's
typed name. -> True

16. The second page of a letter includes a heading containing the name of the
person or organization receiving the letter, the page number, and the date. -> False

17. In the simplified letter format, commas follow both the salutation and the
complimentary close. -> True

18. Most envelopes used in U.S. business are No. 10 (9 1/2 inches long). -> True

19. A memo should always contain a complimentary close and a signature.


(False)

20. E-mail messages can act as memos but not as letters. -> False

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