Name : Suresh Sundarraj
E-MAIL : [email protected]
PHONE : +971 568826323
CAREER OBJECTIVE:
Seeking a System administrator position in Organization that offers professional growth and
ample opportunity to learn and enrich my competencies will be used for improving service quality and
proficiency, in an enthusiastic and challenging working environment providing exposure and healthy
career growth
EXPERIENCE: 6 YEARS
TECHNOLOGY PROFICIENCIES:
Call-Tracking Tools: Service now, Pulse, Perceive , Ivanti Service Manager
Server Application: Active directory–Group policy, SCCM, McAfee EPO.
Platforms: 7, 8.1 and Windows 10, Windows 2008 R2 and 2012 R2.
WINDOWS SERVER ADMINISTRATION
Configuring and Managing PDC and ADC.
Creating and Managing Users, Groups, OU and Group policy.
Installing configuring and troubleshooting DNS and DHCP.
Creating and Managing DHCP scope.
DC backup activity
Configuring and Managing File server, Print server and SCCM Server.
INTERTEC SYSTEMS LLC - Dubai
Client Site- Dubai Health Authority ( Latifa Hospital )
Duration- April 2019 to Till Date
Designation- Technical support Engineer
ROLES & RESPONSIBILITY:
Providing On-site IT support for Latifa Hospital in DHA Environment over 1500 plus assets
Configuring printer and scanner in DHA environment.
Installing, Configuring and troubleshooting of Microsoft Exchange mail client
Installing and configuring Biomedical application with coordination of vendor
Providing technical support to Dubai Blood Donation Center and laboratories
Solving Level 1 network related issues
Targeting to achieve the SLA as per the client policy.
Sustaining the high level of security for user data’s.
Maintain IT stock items and Inventory updates for Installed assets pin location
Using EPO console to monitoring Virus infected machines and resolving
Coordinating with Vendors for Warranty and AMC Related Calls.
ELITSER RECUIRTMENT SERVICES- Dubai
Client Site- First Abu dhabi Bank (Wipro)
Duration- September 2018 to March 2019
Designation- EUC support Engineer
ROLES & RESPONSIBILITY:
Supporting Bank for the Migration process
Troubleshooting issue on the Core banking application
Troubleshooting and fixing issue on T24 Teminos Application
Troubleshooting network related issues in bank
Coordinating with the application team for the application related issue
Issue Resolving based on ticket raised in HP Service manager ticking tool
Remotely issue fixing for the other banks based on support requirement
ICCS cheque scanning issue resolve
In house application issue fixing
Future Focus Infotech-Chennai
Client Site - Virtusa Software Solutions
Duration - February 2017 to June 2018
Designation - IT Support Engineer
ROLES & RESPONSIBILITY:
Installing and configuring Active directory domain services
Configuring and creating users and groups OU in AD.
Resetting user’s password as per the request.
Providing Admin access and USB access through AD
Troubleshooting the DHCP scope related issues
Reserving IP address in DHCP Scope
McAfee tool installation and updating DAT on daily basis in server systems
Using EPO console to monitoring Virus infected machines and resolving
Installing and troubleshooting Windows Security patch in windows server.
Windows security patch deploy for monthly basis in SCCM
Using CA A tool to run the daily backup activity.
Taking system state backup of DC on daily basis.
Troubleshooting the Bitlocker related issues.
Fixing the vulnerability related issue in windows machines
Creating and updating group policy as per the requirements.
.Genius Consultancy pvt. ltd- Chennai
Client Site - AGS Health care pvt ltd
Duration - October 2015 to January 2017
Designation - System Engineer
SYSCO Info-tech.pvt ltd- Chennai
Duration - August-2014 to September-2015
Designation - System Engineer
Providing OS maintenance, management, customization and trouble shooting.
Providing software and hardware support (SMPS, RAM, CPU & Mother Board)
Desktop computer configuration, repair, maintenance, installation Support.
Solving software issues through remotely.
Troubleshooting Domain corrupted issues.
Installing and Troubleshooting McAfee 8.8.
Configuring and Troubleshooting Outlook related issue.
Preparing and allocating laptops to the user and troubleshooting laptop related issues.
Asset management.
Installation and configuration MS SQL, MS VS, Share Point, Oracle client, IBM Web sphere Client
& Open source software’s.
Solving user’s issues by priority wise.
Work experience in ticketing tool.
EDUCATIONAL QUALIFICATION
COURSE INSTITUTION UNIVERSITY/BOARD YEAR OF PASSING PERCENTAGE
Unnamalai Institute of Anna University
BE(ECE) Technology (Kovilpatti) Chennai 2014 6.05(CGPA)
Diplom Lakshmi Ammal Polytechnic
a College (Kovilpatti) DOTE 2011 76.2
G.N.Govt.Hr.Sec School
SSLC (Kuruvikulam) State Board 2008 79.9
Courses completed
Hardware(A+) and Networking (N+)
CCNA Course completed
MCSE Course completed
PERSONAL DETAILS
Father’s Name : M. SUNDARRAJ
Date of Birth : 05.05.1993
Marital Status : Single
Nationality : Indian
Languages Known : English, Tamil, Telugu (Verbal)
Passport Number : M3389994
Visa Type : Residence visa
Address : # 2/140, North Street, North Kuruvikulam - 627754.
Sankarnkoil (tk). Tirunelveli (Dt), Tamilnadu.
Current Address : 205 #27 City Tower Building, Al Baraha, Deira
Dubai -UAE
Declaration
I hereby declare that the information stated above is true and correct to the best of my knowledge and
belief.
(Suresh.S)
