G3 - The Industries Plagued by The Most Uncertainty

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The Industries Plagued by

the Most Uncertainty


Harvard Business Review
Sept.11,2014

Dr.Mohamed Radwan

Group Members
Norhan Ayman | Yara Mostafa

BMAM522 -External Analysis & Evaluation 2020


Uncertainty has increased over the past 50 years

There are two primary types of uncertainty —


demand uncertainty (will customers buy your
product?) and technological uncertainty (can we
make a desirable solution?) —

New technologies and new competitors are hitting


the market at an unprecedented rate.
Key
Insights Demand uncertainty arises from the unknowns
associated with solving any problem, such as
hidden customer preferences. The more
unknowns there are about customer preferences,
the greater the demand uncertainty.

Although uncertainty is accelerating, it isn’t


affecting all industries the same way Technological uncertainty results from
unknowns regarding the technologies that might
emerge or be combined to create a new
solution.As the overall rate of invention across
industries increases, so does technological
uncertainty.
Demand Uncertainty

Upper Left Quadrant Upper Right Quadrant

High Demand Uncertainty High Demand Uncertainty


High Technology Uncertainty
Low Technology Uncertainty
Greater Innovation Management Skills Required

Lower Left Quadrant Lower Right Quadrant

Low Demand Uncertainty Low Demand Uncertainty

Low Technology Uncertainty High Technology Uncertainty

Technology Uncertainty
Local Examples

e-Banking Food & Beverages Payment Technology Services

Delivery Virtual Exhibitions e-Learning


Conclusion

Underestimating uncertainty can lead to strategies that neither defend against the threats nor take advantage of the opportunities that higher
levels of uncertainty may provide.

To confront uncertainty, organizations deal with predictions and forecasts which may end up being misleading if they are not based in the appropriated analytical tools.
Using the right approaches enables the organization to anticipate the future enabling them to designing plans for multiple scenarios.  

When envisioning a wide range of scenarios, organizations may focus on scenario planning and technology forecasting to plan of possible outcome
scenarios. For example, an American, good consumer company, introducing itself into the Indian market, needs to plan for multiple-scenarios
characterized by different variables, such as customer penetration and the demand level.

Act guided by a strategic posture, in order to clarify your intent strategy. This posture includes shaping: leading the organization's structure towards a new
model; adapting: choosing how and where to compete within the current industry; reserving the right to play: increasing the investment to stay in the
game without modifying the strategy.

The bottom line is that success requires an understanding of how much uncertainty you face and the ability to manage those uncertainties in new ways.

Harvard Business Review : Strategy Under Uncertainty

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