Background paper-NSB - India The Role, Structure and Scope of The Organization

Background paper- NSB- India
THE ROLE, STRUCTURE AND SCOPE OF THE ORGANIZATION
� Describe briefly the function/structure of the organization, notably in terms of

services to enterprises at three levels:
- At the supply-side to enhance the productive capacities of exporters;

- At the business environment to reduce internal barriers to trade that result from
inefficient national business operating environments, high non-tradeable costs
(e.g. costs of obtaining certification), and weak support structures - physical,
institutional and legal; and
- At market entry to assist exporters to understand and meet international market
requirements.
Ans Bureau of Indian Standards is the National Standards Body of India

and has been representing India in ISO and IEC in preparation of
International Standards. It is a statutory organization under Ministry of
Consumer Affairs, Government of India. BIS has published more than
18000 Indian Standards covering various industrial sectors.
BIS also operates third party product certification scheme in line with
International Guide 65. More than 21000 licences have been granted. With
a view to protect common consumers from health and safety of the
products, the Central Government of India has notified 76 products for
mandatory compliance to the requirements of the relevant Indian
Standards and also have to obtain a licence for using Standard Mark on the
products from BIS.
BIS also operates TBT inquiry point.
To what extent are the quality management needs of exporters addressed by

your organization in the areas of:
- Preparation and dissemination of information;
- Capacity-building and advisory services;
- Services to obtain/demonstrate compliance; and
- Referral services.
Ans BIS has prepared IS/ISO 9001:2008 which is identical to ISO

9001:2008. BIS actively participates in the development of ISO 9000
standards at international level with the help of industry including
exporters. The comments are sought from them at the different stages of
formulation of standards and steps are taken to ensure that India’s view
points are suitably incorporated in the development of ISO 9000 standards.
The awareness programmes on QMS and related fields are also organized
by BIS through its Training Institute for capacity building and advisory
services. BIS also operates certification for QMS as per IS/ISO 9001.
� What facilities/guidance/training services are provided to exporters? What is

the strategic vision of your organization over the next three years? Is this
strategic vision aligned to the national development priorities (sectoral and
market) of your country?
Ans: No specific guidance/training services are exclusively provided to the

exporters. But through the generic training programmers on ISO 9001,
internal quality audits, lead auditor programmes etc., the exporters are
helped to bring their systems in line with ISO 9001 so as to facilitate their
exports as well as continually improve the quality of their products.
� Are there any sectors which the organization is particularly targeting? How?
Or are the services offered of a generic nature?
� What are the most significant gaps in service delivery that exporters have to
contend with?
BIS is now targeting the service sector, particularly those coming from
public utility organizations. Number of the standards have been published
in this regard and certification schemes launched.
III. THE EXISTING RELATIONSHIP BETWEEN NSBs AND TPOs
� What relationship, if any, does your organization have with the counterpart
NSB/TPO? How was this relationship established and how is it maintained? If
not, then why not? What relationships with other (e.g. sector associations)
organizations exist?
� What are the principal constraints that the organization faces in terms of
linking up with the counterpart NSB/TPO? How do these constraints impact the
overall effectiveness of the organization?
The TPO are the members of various technical committees responsible for
preparation of national standards. They are also requested to participate in
the National Quality Awards of India. There seems to be no constraint. But
the effective feedback from the export organizations would definitely help
in bringing more useful national standards as well as conformity to such
standards in terms of certification.
IV. THE POTENTIAL FUTURE RELATIONSHIP BETWEEN NSBs AND TPOs

� What should be done in order to overcome the current challenges and to
establish an effective working relationship with the counterpart organization?
Ans: Effective communication is required, the difficulties being faced by

either organizations with the counter part organizations should be brought
out at the highest level to resolve and take corrective actions.
� In what areas (e.g. sectors, service areas) is there the most potential for
cooperation between the NSB and TPO?
Ans: Particularly in sectors where the TPOs have scope for exports but are
facing problems in terms of TBTs.
� What value-added could your organization offer to the counterpart NSB/TPO?
In intimating to TPOs what are the draft TBTs of various other countries
and also trying to resolve such TBTs in line with WTO/TBT Agreement.
� What mechanism should be employed to establish an effective cooperation

and working relationship with the NSB/TPO? Should the relationship be a formal
or informal arrangement? Why? What are the benefits to your organization, to the
counterpart, to the exporter, and to the potential buyer/investor?
Committee can be formed with regular agenda and meetings and to ensure
that whatever decisions are taken are implemented by both the parties.
� What are the implications in terms of getting the required:
- Endorsement (e.g. by the Ministry); and

- Resources (financial, human, and institutional)

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Background paper- NSB- India

THE ROLE, STRUCTURE AND SCOPE OF THE ORGANIZATION

� Describe briefly the function/structure of the organization, notably in terms of

- At the supply-side to enhance the productive capacities of exporters;

Ans Bureau of Indian Standards is the National Standards Body of India

BIS also operates TBT inquiry point.

To what extent are the quality management needs of exporters addressed by

Ans BIS has prepared IS/ISO 9001:2008 which is identical to ISO

� What facilities/guidance/training services are provided to exporters? What is

Ans: No specific guidance/training services are exclusively provided to the

III. THE EXISTING RELATIONSHIP BETWEEN NSBs AND TPOs

IV. THE POTENTIAL FUTURE RELATIONSHIP BETWEEN NSBs AND TPOs

Ans: Effective communication is required, the difficulties being faced by

� What value-added could your organization offer to the counterpart NSB/TPO?

� What mechanism should be employed to establish an effective cooperation

� What are the implications in terms of getting the required:

- Endorsement (e.g. by the Ministry); and

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