Microsoft Dynamics AX 2012 Implementation Planning Guide

Microsoft Corporation
Published: August 2011
Microsoft Dynamics AX

Table of Contents
Copyright notice ............................................................................................................................................ 3

Implementation planning guide .................................................................................................................... 6

Architecture and planning ............................................................................................................................. 6

Microsoft Dynamics AX architecture .......................................................................................................... 6
System architecture ................................................................................................................................ 6
Security architecture ............................................................................................................................. 11
Component architecture ....................................................................................................................... 12
Database components ...................................................................................................................... 12
Model store architecture ................................................................................................................ 14
Server components ........................................................................................................................... 15
Help system architecture ............................................................................................................... 16
Enterprise Portal architecture ......................................................................................................... 16
AOS architecture ............................................................................................................................ 19
Workflow system architecture........................................................................................................ 21
Reporting architecture ...................................................................................................................... 23
Analytics architecture ........................................................................................................................ 25
Client architecture ............................................................................................................................. 26
Services and AIF architecture ............................................................................................................ 28
.NET Business Connector architecture ............................................................................................... 30
Project Server integration architecture .............................................................................................. 31
Development environment ................................................................................................................... 31
Application integration ......................................................................................................................... 31
Plan an implementation ........................................................................................................................... 32
Implementation methodology .............................................................................................................. 32
Hardware and software requirements .................................................................................................. 33
Planning hardware infrastructure.......................................................................................................... 33

Install Microsoft Dynamics AX ..................................................................................................................... 35

Upgrade....................................................................................................................................................... 35

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Copyright notice
Microsoft Dynamics is a line of integrated, adaptable business management solutions that enables you
and your people to make business decisions with greater confidence. Microsoft Dynamics works like and
with familiar Microsoft software, automating and streamlining financial, customer relationship and supply
chain processes in a way that helps you drive business success.
U.S. and Canada Toll Free 1-888-477-7989
Worldwide +1-701-281-6500
www.microsoft.com/dynamics
This document is provided “as-is.” Information and views expressed in this document, including URL and
other Internet Web site references, may change without notice. You bear the risk of using it.
Some examples depicted herein are provided for illustration only and are fictitious. No real association or
connection is intended or should be inferred.
This document does not provide you with any legal rights to any intellectual property in any Microsoft
product. You may copy and use this document for your internal, reference purposes. You may modify this
document for your internal, reference purposes.

© 2011 Microsoft Corporation. All rights reserved.

Microsoft, Microsoft Dynamics, and the Microsoft Dynamics logo are trademarks of the Microsoft group of
companies.
All other trademarks are property of their respective owners.

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Prerequisite skills and knowledge

Microsoft Dynamics® AX is built upon several other Microsoft products® and technologies. You will
require advanced information technology skills and knowledge to implement the Microsoft Dynamics AX
application in a way that takes full advantage of this technology platform.

Prerequisites for system administrators

System administrators preparing to deploy Microsoft Dynamics AX should be familiar with general
industry practices regarding reliability, scalability, availability, performance optimization, security, and
monitoring of network infrastructure and applications. Installation of the base Microsoft Dynamics AX
components, including the Application Object Server (AOS), database server, model store (previously
known as the application file server), and the Microsoft Dynamics AX client, requires an understanding of
the following Microsoft technologies:
 The Windows Server® operating system that is used to deploy the Microsoft Dynamics AX server
components
 The Windows® client operating system that is used to deploy the Microsoft Dynamics AX
Windows client
 Microsoft .NET Framework
 Windows Server Terminal Services, if required
 Advanced network management in an Active Directory® directory service environment
The following table describes necessary skills and knowledge required to deploy particular components of
a Microsoft Dynamics AX implementation.

Microsoft Dynamics AX component Skills and knowledge required

Database server  Microsoft® SQL Server® administration

 Relational database infrastructure planning,
including sizing the database infrastructure
 Performance optimization and monitoring of a
database server
 Database backup and recovery

Reporting and analytics  Microsoft SQL Server Analysis Services

 Microsoft SQL Server Reporting Services
 Internet Information Services (IIS), Web sites, virtual
directories, application pools, and Web services
administration
 Microsoft .NET Framework 4, ASP.NET

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Microsoft Dynamics AX component Skills and knowledge required

Enterprise Portal  Internet Information Services (IIS) administration

 Microsoft® SharePoint® Foundation 2010
administration or Microsoft® SharePoint® Server
2010 administration, depending upon the
production version used
 Microsoft .NET Framework 4, ASP.NET
 Creating and managing Web sites, Web services,
virtual directories, and application pools

Services and Application Integration Framework (AIF)  Internet Information Services (IIS) administration, if
Web services are deployed
 Microsoft® BizTalk® Server, if you must integrate
Microsoft BizTalk Server with Microsoft
Dynamics AX
 Microsoft .NET Framework, especially Windows
Communication Foundation
 Integration concepts such as enterprise application
integration (EAI), business-to-business (B2B), and
synchronous and asynchronous transports
 Creating and managing Web sites, Web services,
virtual directories, and application pools, if you
deploy Web services
 Microsoft .NET Framework 4, ASP.NET
 Microsoft Message Queuing (MSMQ), if used

Workflow  Microsoft .NET Framework, especially Windows

Workflow Foundation
 Internet Information Services (IIS) administration
(required during upgrade from the previous
release)

Project Server integration functionality  Deploying and managing Windows services

 Microsoft Message Queuing
 Microsoft Project Server administration

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Implementation planning guide

Welcome to the Microsoft Dynamics AX Implementation Planning Guide. The Implementation Planning
Guide provides prescriptive guidance to system architects, consultants, and IT professionals involved with
planning a Microsoft Dynamics AX 2012 implementation. The newest version of this guide is available
from the Microsoft Download Center. You can see the TechNet Library website for up-to-date information
about administration of Microsoft Dynamics AX 2012. For information about other documentation that is
available, see the Documentation Resources white paper.

Architecture and planning

When you understand the architecture of Microsoft Dynamics AX, you can better plan, customize, and
deploy, the Microsoft Dynamics AX system. The topics in this section provide an overview of the Microsoft
Dynamics AX system and its base components.

Microsoft Dynamics AX architecture

Understanding the architecture of Microsoft Dynamics AX will help you plan, customize, and deploy the
Microsoft Dynamics AX system. The topics in this section provide an overview of the Microsoft
Dynamics AX system and its associated components.

System architecture
Understanding the internal architecture of Microsoft Dynamics AX can help you make decisions when
planning, customizing, and deploying a system. This topic provides a high-level overview of the system
architecture of Microsoft Dynamics AX.

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Microsoft Dynamics AX system architecture

The following diagram provides a high-level overview of Microsoft Dynamics AX system architecture. This
diagram does not depict the system topology or physical infrastructure required for the deployment. Your
infrastructure can consist of many Microsoft Dynamics AX components on a single physical server or on
multiple physical servers. For details about Microsoft Dynamics AX components, see Component
architecture. For up-to-date hardware and software requirements for Microsoft Dynamics AX, see the
system requirements document that is available from the Microsoft Download Center.

Authentication and authorization

Microsoft Dynamics AX uses integrated Windows authentication to authenticate Active Directory users. If
you configure Microsoft Dynamics AX to use a different authentication provider, users are authenticated
by that provider. Authorization of access to data, business functionality, and presentation elements (forms,
menus, fields and reports) is governed by Microsoft Dynamics AX security. Anonymous Web users can
access the Enterprise Portal with limited functionality.

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Presentation tier (clients and external applications)

A client provides an interface to Microsoft Dynamics AX data and functionality. An external application
integrates with Microsoft Dynamics AX to programmatically integrate functionality or exchange data.
 The Microsoft Dynamics AX Windows client is a native 32-bit program that provides a rich user
interface.
 Supported Web browsers give access to Microsoft Dynamics AX functionality and data through
the Enterprise Portal.
 External applications interact with Microsoft Dynamics AX via services and the Application
Integration Framework (AIF). Service and AIF provide an extensible framework for XML-based
enterprise application integration (EAI), business-to-business (B2B), and service-oriented
architecture (SOA) scenarios.

Note:
Use services and AIF to interact with the Microsoft Dynamics AX application. We recommend
against using the .NET Business Connector to integrate with the Microsoft Dynamics AX
application.

Application tier
The application tier consists of one or more of the following Microsoft Dynamics AX components or
computer roles.

Windows Active Directory domain controller

Microsoft Dynamics AX uses integrated Windows authentication to authenticate Active Directory users. If
you configure Microsoft Dynamics AX to use a different authentication provider, users are authenticated
by that provider.
An Active Directory domain controller is a prerequisite for installing Microsoft Dynamics AX.

Application Object Server

The Application Object Server (AOS) controls communication among Microsoft Dynamics AX clients,
databases, and applications. In this release, the AOS also hosts the Microsoft Dynamics AX services and
workflow. You can deploy the AOS on a single computer or create a load-balanced cluster of multiple
AOS servers. The AOS is a Windows service and requires a Windows Server operating system. For up-to-
date hardware and software requirements for Microsoft Dynamics AX, see the system requirements
document that is available from the Microsoft Download Center.
The AOS uses many libraries from .NET Framework 4, such as the Windows Communication Foundation
and Windows Workflow Foundation.

Enterprise Portal
The Enterprise Portal and its applications allow you to interact with Microsoft Dynamics AX from a Web
browser. The Enterprise Portal enables internal users (employees) and external users (vendors, customers,
business partners) to access data and functionality through a highly customizable, role-based Web portal.
You can also create Internet facing public sites with limited functionality for anonymous users. The

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Enterprise Portal requires ASP.NET, Microsoft SharePoint Foundation 2010 or Microsoft SharePoint Server
2010, and Internet Information Services (IIS).

Reporting
Microsoft SQL Server Reporting Services is a solution that enables users to create and view traditional,
paper-based reports, as well as interactive, Web-based reports.
To integrate Microsoft Dynamics AX and Reporting Services, you must install the reporting extensions on
a server running Reporting Services.
After you install the reporting extensions, you will be able to deploy Microsoft Dynamics AX default
reports to Reporting Services.

Analytics
Microsoft SQL Server Analysis Services is a server-based solution that provides online analytical
processing (OLAP) functionality. OLAP reports help users analyze business data and identify trends that
they might not otherwise discover when viewing data in traditional reports.
To integrate Microsoft Dynamics AX and Analysis Services, you must install the analysis extensions on a
server running Analysis Services.
When you install the analysis extensions, a default OLAP database and cubes are deployed to Analysis
Services.

Workflow
Microsoft Dynamics AX supports workflow processes, such as approval of purchase requisitions, within the
application. Microsoft Dynamics AX uses the Windows Workflow Foundation to support workflow on the
Application Object Server (AOS). The Microsoft Dynamics AX workflow component is automatically
installed on the AOS and the Microsoft Dynamics AX Windows client computers during installation.

Services and Application Integration Framework (AIF)

Microsoft Dynamics AX provides a first-class programming model for integration. Services enable
Microsoft Dynamics AX to expose its functionality by means of Windows Communication Foundation-
based services. AIF supports the processing of inbound and outbound messages such as message
transforms and value lookups. Together, services and Application Integration Framework (AIF) provide the
programming model, tools and infrastructure support for XML-based integration of application
functionality and data with Microsoft Dynamics AX.

Help server
The Microsoft Dynamics AX help system uses a server to store and distribute Help documentation. The
help viewer is a client application that displays help information. You open the help viewer when you
press F1 or follow a help menu option to display application help topics.

Microsoft Project Server integration

The Microsoft Dynamics AX integration with Project Server requires two integration components, the
synchronization service for Microsoft Project Server and synchronization proxy for Microsoft Project
Server. To use this functionality, you must install both the components. For more information about
Project Server integration, see Project Server integration architecture.

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Data tier
Microsoft Dynamics AX requires Microsoft SQL Server for the Microsoft Dynamics AX database, the model
store database, SharePoint databases, and SQL Server Reporting Services database. Support for OLAP
cubes requires a SQL Server Analysis Services database.

The Microsoft Dynamics AX database

The database is a SQL Server database containing transaction and reference data. This database is
functionally equivalent to the principal database in Microsoft Dynamics AX 4.0 and 2009.

The model store

The model store is a SQL Server database where all Microsoft Dynamics AX application elements are
stored, including customizations. Layer and model information are integral parts of the store. The
Application Object Server (AOS) has access to the model store, handles layer-flattening, and provides
model data to all the Microsoft Dynamics AX sub-systems, such as form- and report-rendering and X++
code. The model store replaces the AOD files used in previous versions of Microsoft Dynamics AX.

Other databases
The Enterprise Portal requires SharePoint content and configuration databases. SQL Server report server
requires a SQL Server Reporting Services database. Support for OLAP cubes requires a SQL Server Analysis
Services database.

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Security architecture
When you understand the security architecture of Microsoft Dynamics AX, you can more easily customize
security to fit the needs of your business. The following diagram provides a high-level overview of the
security architecture of Microsoft Dynamics AX.

Authentication
By default, only authenticated users who have user rights in Microsoft Dynamics AX can establish a
connection.
Microsoft Dynamics AX uses integrated Windows authentication to authenticate Active Directory users. If
you configure Microsoft Dynamics AX to use a different authentication provider, users are authenticated
by that provider.

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After a user connects to Microsoft Dynamics AX, access is determined by the duties and privileges that are
assigned to the security roles that the user belongs to.

Authorization
Authorization is the control of access to the Microsoft Dynamics AX application. Security permissions are
used to control access to individual elements of the application: menus, menu items, action and command
buttons, reports, service operations, web URL menu items, web controls, and fields in the Microsoft
Dynamics AX client and Enterprise Portal for Microsoft Dynamics AX.
In Microsoft Dynamics AX, individual security permissions are combined into privileges, and privileges are
combined into duties. The administrator grants security roles access to the application by assigning duties
and privileges to the roles.

Data security
Authorization is used to grant access to elements of the application. By contrast, data security is used to
deny access to tables, fields, and rows in the database.
Use the extensible data security framework to control access to transactional data by assigning data
security policies to security roles. Data security policies can restrict access to data, based on the effective
date or based on user data, such as the sales territory or organization.
In addition to the extensible data security framework, record-level security can be used to limit access to
data that is based on a query. However, because the record-level security feature is becoming obsolete in
a future release of Microsoft Dynamics AX, we recommend that you use data security policies, instead.
Additionally, the Table Permissions Framework helps protect some data. Data security for specific tables is
enforced by Application Object Server (AOS). Data is not sent to the client computer if the user does not
have access to that data. For more information about the Table Permissions Framework, see the Security
Hardening Guide for Microsoft Dynamics AX.

Component architecture
This section lists Microsoft Dynamics AX components by functional category. The topics in this section
describe the Microsoft Dynamics AX development environment and the architecture of selected
components.

Database components
Microsoft Dynamics AX relies on a single Microsoft SQL Server database. During upgrade, an additional
database, the baseline model store, is used. This topic provides an overview of the databases and the
types of tables that they store.
The Microsoft Dynamics AX database contains two primary types of tables:
 Tables that can be accessed from the data dictionary in the Application Object Tree (AOT)
 Tables that can be accessed from the System Documentation section of the AOT: kernel tables
and model store tables

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The baseline model store holds model store tables for the earlier version of the metadata and is used only
during upgrade. The baseline model store is like the old folder in earlier versions of Microsoft
Dynamics AX.

Tables that can be accessed from the data dictionary

The tables that can be accessed from the data dictionary in the AOT include tables in the following table
groups:
 Framework – Includes tables that are used by underlying Microsoft Dynamics AX frameworks,
such as Application Integration Framework (AIF). These tables are created during installation and
are not associated with configuration keys.
 Group – Includes tables that are used to categorize the tables in the Main table group.
 Main – Includes the principal or master tables that contain data for central business objects.
These tables typically hold static, base information.
 Miscellaneous – Includes tables that have not been otherwise categorized. This table group is the
default group for new tables.
 Parameter – Includes tables that contain parameters or setup information for tables in the Main
table group.
 Reference – Includes tables that contain reference data.
 Transaction, Transaction header, and Transaction line – Include tables that contain transaction
data. The tables in the Transaction header table group categorize the tables in the Transaction
line table group. There is a one-to-many relationship between a Transaction header table and a
Transaction line table.
 Worksheet, Worksheet header, and Worksheet line – Include tables that contain information
that is validated and made into transactions. Unlike the data that is contained in tables in the
Transaction table groups, data in the Worksheet table groups is temporary. After data from
these tables has been made into transactions, and moved into transaction tables, the Worksheet
tables become obsolete and can be deleted without affecting system stability.

Tables that can be accessed from the System Documentation section of the AOT
Kernel tables and model store tables are visible in the AOT, in the System Documentation > Tables
section. These tables cannot be directly imported, exported, or changed.
Kernel tables
Kernel tables are used by Microsoft Dynamics AX. These tables are not associated with table groups.
Model store tables
The model store is the part of the Microsoft Dynamics AX database, where all application elements for
Microsoft Dynamics AX are stored. Customizations are also stored in the model store. The model store
replaces the Application Object Data (AOD) files that were used in earlier versions of Microsoft
Dynamics AX. For more information, see Model store architecture.
The model store can be managed by using the AXUtil command-line utility or Windows PowerShell. In
Microsoft Dynamics AX, the model store tables are visible in the AOT, in the System Documentation >
Tables > SysModel* section.

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Model store architecture

The model store is the part of the Microsoft Dynamics AX database where all application elements for
Microsoft Dynamics AX are stored. Customizations are also stored in the model store. The model store
replaces the Application Object Data (AOD) files that were used in earlier versions of Microsoft
Dynamics AX.
Layer information and model information are integral parts of the model store. The Application Object
Server (AOS) has access to the model store. The AOS manages layer flattening or overshadowing at
runtime. That is, when you make an object modification in one layer, the modification overshadows the
object on a lower layer at runtime. You could, for example, decide to change a caption on a standard
form. The change is saved on your layer only, and the revised—or flattened—form replaces the standard
form at runtime. The AOS also provides all the Microsoft Dynamics AX subsystems with model data, such
as form rendering, report rendering, and X++ code.
Microsoft Dynamics AX contains sixteen layers. Each layer consists of one or more logical parts called
models. A model is generated for each layer. For example, VAR Model is the model that the system
generates for the VAR layer. The system-generated models let you install and work with the base
Microsoft Dynamics AX system. When you customize the Microsoft Dynamics AX program, you can take
advantage of the capabilities of the models, and also the tools and functionality that support the models.
For more information about models and layers, see the following topics on MSDN:
 Model file overview
 Application Object Layers
The model store is used in the following ways in Microsoft Dynamics AX:
 Installation – During installation, the Setup program uses axutillib.dll to import the .axmodel files
from the installation path into the model store.
 Upgrade – During an upgrade, the application files, or AOD files, from the earlier version are
imported into the model store, which is the new model. The application files are also imported
into the baseline model store, or the model store for the earlier version of the metadata. The
baseline model store is similar to the old folder in earlier versions of Microsoft Dynamics AX.
 Development environment – In the development environment, developers can continue to use
.xpo files to export and import code. Use .axmodel files to migrate application elements from one
environment to another, such as from a development environment to a test environment. Export
models from the source system to .axmodel files, and then import .axmodel files into the target
system.
 Run time – At run time, an Application Object Server (AOS) instance retrieves the application
elements, such as forms, reports, and classes, from the model store to respond to client requests.

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The following diagram provides an overview of the model store architecture.

Server components
The topics in this section provide an overview of the Microsoft Dynamics AX server components. The
server components include the Application Object Server (AOS) and those components that are either
hosted on the AOS or on Internet Information Services (IIS).

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Help system architecture

The following diagram illustrates the architecture of the Microsoft Dynamics AX Help system.

To better understand how the components in this diagram work together, consider the following
example.
1. An employee clicks the Help menu or presses F1 when viewing a form in Microsoft Dynamics AX.
2. The Microsoft Dynamics AX client determines which Help topic should be displayed. It requests that
specific topic from the Help server.
3. The Help server locates the topic and determines if there are any labels to define for that topic. If so,
the Help server requests the definitions of the labels from the Microsoft Dynamics AX Application
Object Server (AOS).
For example, suppose a help topic contains the label @SYS11904. The help sever will request the
definition of this label from the AOS. After the AOS returns the definition, Customer group, the Help
server replaces all instances of @SYS11904 with Customer group.
4. The Help server sends the topic to the client, where it is displayed in the Help viewer.

Enterprise Portal architecture

This topic introduces concepts that pertain to the architecture of Enterprise Portal for Microsoft
Dynamics AX. The topic also describes the various components of the Enterprise Portal architecture.
About Enterprise Portal
Microsoft Dynamics AX provides a set of Web sites that give you access to data. On these sites, you can
also participate in business processes by using Web-based forms. These sites are collectively called

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Enterprise Portal. Enterprise Portal requires Internet Information Services (IIS), which is a feature of
Windows Server, and either Microsoft SharePoint Foundation 2010 or Microsoft SharePoint Server 2010.
Role Centers
Enterprise Portal can be configured to display role-specific home pages that are called Role Centers. Role
Centers provide an overview of information that pertains to a user's job function in the business or
organization. This information includes transaction data, alerts, links, and common tasks that are
associated with the user's role in the company. Role Centers also include reports that are generated by
SQL Server Reporting Services or SQL Server Analysis Services. Microsoft Dynamics AX 2012 includes more
than two dozen predefined Role Centers, which users can access from Enterprise Portal or the Microsoft
Dynamics AX client.
Sites and pages
An Enterprise Portal site consists of a root SharePoint 2010 products site and collections of subsites. The
subsites approximate the features and functionality of the modules in the Microsoft Dynamics AX client.
An Enterprise Portal page can include standard Microsoft Dynamics AX Web parts, such as the toolbar, or
User Control Web parts that display Microsoft Dynamics AX data. An Enterprise Portal page can also
include standard SharePoint 2010 products Web parts, such as lists, announcements, and discussions.
Users can modify these Web parts as needed. If you set up and configure Enterprise Portal with Role
Centers, Role Center pages can include the following elements:
 Cues that provide a visual representation of records based on the status of the records. For
example, there can be cues for pending sales orders or items that are on backorder.
 Key performance indicators (KPIs) that provide information from predefined data cubes. You can
use this information to monitor business performance against a defined goal.
 A Report Web part that provides access to SQL Server Reporting Services reports.
 A Business Overview Web part that displays historical performance, such as year-over-year
performance or month-over-month performance.
 A work list that displays action items that are generated either by a workflow or by an alert,
according to business needs.
 Community links that provide access to items that are published on community sites for Finance,
Services, and Sales and Marketing.
 Links that provide access to important internal and external sites.
Customizing Enterprise Portal
Enterprise Portal is built on ASP.NET. All Enterprise Portal objects are located in the Web node of the
Application Object Tree (AOT).
Microsoft Dynamics AX includes a standard Web part that can host a User Control. Developers can write
or modify User Controls in Microsoft Visual Studio. User Controls are used to present Microsoft
Dynamics AX content on a page, and they are the primary way to add new functionality to Enterprise
Portal.
Users and communication
In Microsoft Dynamics AX, Enterprise Portal users, or Web users, can be any of the following individuals:
 Employees who access Microsoft Dynamics AX through an intranet or an extranet
 Customer or vendors who access Microsoft Dynamics AX through an extranet

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 Unsolicited vendors who want to sign up to be vendors, and who access Microsoft Dynamics AX
through a public Internet site
All Web users access Microsoft Dynamics AX through Enterprise Portal.
Note the following information about Enterprise Portal client connections and communications:
 All browser-based clients and Microsoft Dynamics AX clients access Role Centers through
Enterprise Portal. Microsoft Dynamics AX clients use a browser control to display Role Centers.
 Enterprise Portal uses the Report Web part to display reports that exist on the SQL
Server Reporting Services server.
 Enterprise Portal uses ASP.NET user controls and the Enterprise Portal framework to display
Microsoft Dynamics AX data and reports.
 Enterprise Portal uses Windows Communication Framework (WCF) and .NET Business Connector
to interact with an Application Object Server (AOS).
The language that is used in the user interface for Enterprise Portal is determined by the user interface
language that is specified for each user in the Microsoft Dynamics AX client. The user interface language
also determines how values are formatted.
Enterprise Portal architecture
The following diagram provides a high-level overview of the Enterprise Portal architecture.

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AOS architecture
Introduction to the Application Object Server architecture
An Application Object Server (AOS) is a core component of the Microsoft Dynamics AX installation and is
installed by using Setup. An AOS enforces security, manages connections between clients and the
database, and provides the foundation where business logic for Microsoft Dynamics AX is executed. An
AOS is implemented as a Microsoft Windows service. By default, an AOS is listed in the Services pane as
Microsoft Dynamics AX Object Server 6.0$ InstanceName. As a Windows service, AOS works in the
following ways:
 An AOS runs in the security context of either a specific domain account or the NT
Authority/Network Service account, depending on the setup.
 The status of an AOS is reported to the Windows event logs. Therefore, administrators can view
errors and warnings that can help them troubleshoot problems.
You can install an AOS on a single computer, together with the database, model store, and other
Microsoft Dynamics AX components. Alternatively, you can install application object servers on multiple
computers and group these computers in a load-balanced cluster. Because Microsoft Dynamics AX
requires Windows-integrated authentication for all servers in the system, you must be running Active
Directory.
Client/AOS communications
Clients communicate with an AOS by using remote procedure calls (RPCs), Windows Communication
Foundation (WCF), or AOS services. In previous releases, other components and third-party programs
could communicate with an AOS by using either .NET Business Connector or Application Integration
Framework (AIF). For this release, we recommend that third-party programs use AOS services to
communicate with AOS.

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The following diagram shows the AOS architecture.

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Workflow system architecture

The workflow infrastructure consists of two components that are hosted on Application Object Server
(AOS): the X++ workflow runtime and the managed workflow runtime.
The X++ workflow runtime consists of:
 Workflow runtime API
 A messaging batch job
 A message queue
The messaging batch job or the workflow runtime API can invoke the application code, if it is required.
The X++ workflow runtime is compiled into the Common Intermediate Language (CIL) of the .NET
Framework.
The managed workflow runtime consists of the Windows Workflow Foundation and Microsoft
Dynamics AX extensions.
Logically, the workflow infrastructure is an extension of Microsoft Dynamics AX and is transparent to
users. Physically, both the X++ workflow and the managed workflow runtimes are hosted on AOS. The
workflow infrastructure uses batch processing on the AOS and .NET Interop to integrate both subsystems
and to pass messages from one subsystem to another. The X++ code that is executed in the batch
processor is compiled to .NET CIL. The batch processing runs in the .NET common language runtime
(CLR).

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The following figure illustrates the high-level architecture of the workflow infrastructure.

Users can use the workflow forms and controls in the Microsoft Dynamics AX client and in Enterprise
Portal for Microsoft Dynamics AX to participate in business processes. Programmatically, any components
that can invoke X++ code can use X++ to invoke a workflow or submit a document to a workflow. The
following table describes the workflow steps that occur when a user submits an expense report to the
workflow system for approval.

Step Runtime Activity

1 X++ workflow runtime A user submits an expense report by clicking the Submit button on one of
the workflow controls. This causes X++ code to activate a workflow instance
by calling the workflow runtime API. The workflow runtime API posts a
message to the message queue. The messaging batch job reads the message
and sends a workflow activation request to the managed workflow runtime.

Note:
The messaging batch job processes the message queue at one-
minute intervals.

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Step Runtime Activity

2 Managed workflow runtime .NET Interop from X++ receives the message and starts a new workflow
instance via Windows Workflow Foundation. This workflow instance performs
a callback to the X++ workflow runtime API via .NET Interop to X++ CIL and
posts a message that the workflow has started.
After posting the message, the managed workflow runtime saves the idle
workflow instance to the Microsoft Dynamics AX database. Runtime then
removes it from memory. When the managed workflow runtime receives
another message from the X++ workflow runtime for this workflow instance,
it restores the workflow instance to memory and resumes it.
Each workflow instance is unique. If you have two users who submit their
expense reports for approval, two workflow instances are started.

3 X++ workflow runtime The messaging batch job reads the workflow started message from the
message queue and invokes the application event handler to process a
workflow started event. The batch job then posts an acknowledgment
message that the event was processed.

4 Both This same messaging pattern is repeated, as necessary, throughout the life
cycle of the workflow instance.

The workflow architecture helps to provide a reliable and durable messaging system and helps to ensure
that the state of the workflow is always synchronized with the state of the application. In the event of an
unexpected hardware or software failure, the workflow instance state is returned to its last known saved
point and the message stays in the queue. Therefore, from an architecture perspective, the recovery
model is to fix the problem and resume the workflow.

Reporting architecture
The following diagram illustrates the architecture of the reporting functionality in Microsoft Dynamics AX.

To better understand how a report is rendered, review the following steps.

1. A user requests a report.
Assume that a user clicks a menu item in the Microsoft Dynamics AX client. The menu item is bound
to a SQL Server Reporting Services report.

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After the user clicks the menu item, a parameters form is displayed to the user. The user enters
parameters to filter the data that will be displayed on the report.
The Microsoft Dynamics AX client then requests the report from Reporting Services. (The request
includes the parameters entered by the user.)
2. Reporting Services receives the request and asks the Microsoft Dynamics AX server for the
report data.
Reporting Services receives the request and examines the report on the server. The report is stored as
an .rdl file. The .rdl file indicates the report’s data source. (The data source could be a Microsoft
Dynamics AX query, a report data provider class, or an external data source via report data methods.)
In cases where a Microsoft Dynamics AX data source is used for the report, Reporting Services will use
the Microsoft Dynamics AX data extension to retrieve the data.
At this point, Reporting Services asks Microsoft Dynamics AX for metadata about the data source.
Reporting Services then requests the data for the report.
3. The Microsoft Dynamics AX server receives the request and sends the report data back to
Reporting Services.
The Microsoft Dynamics AX services examine the query in the AOT to return the requested metadata.
The services also execute the query to generate the data for the report.
Microsoft Dynamics AX returns the metadata and data to Reporting Services.

Note:
Microsoft Dynamics AX enforces security on all data returned. If the user who is running the
report is not allowed to see a specific field, the data for that field is not returned.
4. Reporting Services renders the report and sends it to the Microsoft Dynamics AX client.
The Microsoft Dynamics AX customization extension formats the report. The customization extension
uses metadata to provide automatic formatting of data and can affect the positioning and layout of
elements in the report.
Reporting Services then renders the report into a visual representation and sends that to the
Microsoft Dynamics AX client.
5. The report is displayed to the user.
The Microsoft Dynamics AX client displays the report to the user in the report viewer control.

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Analytics architecture
The following architecture diagram shows the online analytical processing (OLAP) cubes that are provided
with Microsoft Dynamics AX and the components used to access them.

To better understand this diagram, consider how developers, IT professionals, and users access the cubes.
 Developers — Developers use the Visual Studio tools that integrate with Microsoft Dynamics AX
to build SQL Server Reporting Services (SSRS) reports that use cubes as a data source. In order for
such reports to be displayed, the SQL Server Analysis Services (SSAS) data extension retrieves data
from the cube, and then the Microsoft Dynamics AX report definition customization extension
formats the report.
 IT professionals — IT professionals are typically responsible for installing the default cubes that
are included with Microsoft Dynamics AX and for processing them on a routine basis.
 Users — Users can view the default reports that are included with Microsoft Dynamics AX, or they
can create new, customized reports.

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Microsoft Dynamics AX includes hundreds of default, preconfigured reports. Users can access these
reports using the Microsoft Dynamics AX client or Enterprise Portal. In order for the reports to be
displayed, the SQL Server Analysis Services data extension retrieves data from the cube, the Microsoft
Dynamics AX report definition customization extension formats the report, and then the Microsoft
Dynamics AX report viewer control displays the report to the user.
Users can create new, customized reports by using SQL Server Report Builder or Microsoft® Excel®.
Each of these applications accesses the cubes directly.

Client architecture
This topic describes the high-level architecture of the Windows client for Microsoft Dynamics AX.
The client application is a 32-bit Windows application that provides a rich user interface for the Microsoft
Dynamics AX application. The client is typically used by employees in the organization. External users, and
users who do not require the rich user interface that the client application offers, can use Enterprise Portal
for Microsoft Dynamics AX. Enterprise Portal provides access to the Microsoft Dynamics AX application
from a web browser.

Note:
Because of the volume of communication that passes between the client and the server, you may
experience diminished response time if your network does not meet the minimum requirements
for latency and bandwidth. For more information, see the system requirements document.
Client functionality
The client application provides the following functionality:
 Rich user interface – The client application that provides a rich user interface that consists of
forms, menus, and controls. The client includes more than 3,000 forms that are built from a
combination of metadata and X++ code. The Microsoft Dynamics AX forms use X++ to process
events and business logic. Forms can host managed WinForms or Windows Presentation
Foundation (WPF) controls, and X++ can interoperate with managed, or .NET, classes and
assemblies.
 The MorphX development environment – The development environment is integrated into the
client application. Authorized developers can use the MorphX development environment to
enhance or customize the Microsoft Dynamics AX application.
 Integration with Microsoft Office – The Microsoft Dynamics AX application can be integrated
with Microsoft Office. Data in lists can be exported to Microsoft Excel, where that data can be
formatted, manipulated, updated, modified, and saved back into Microsoft Dynamics AX. You can
integrate Outlook with CRM to synchronize schedules and tasks bi-directionally.
 Unified communications – The client provides integrated unified communications by using
Microsoft Office Communicator. Important forms and controls use presence awareness for
contacts and employees. These forms and controls also provide a visual indicator of the
availability of contacts. Users can also use real-time messaging, such as instant messaging and
outgoing voice communication.
 Integration with the Telephony Application Programming Interface (TAPI) – The client
supports TAPI, which is a standard Windows interface that is used to integrate telephone systems

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and Windows-based software. For example, your application displays information about the caller
when you receive a call.
 Reports – The Microsoft Dynamics AX application provides reports that are based on Microsoft
SQL Server Reporting Services (SSRS).
Client/server communication
The client communicates with various Microsoft Dynamics AX components in the following ways:
 The client uses the remote procedure call (RPC) protocol to communicate with Application Object
Server (AOS). The client never accesses the database or metadata directly. AOS sends the
application objects and data to the client.
 The data layer that the client uses is based on data sources that are specified in metadata for
forms and queries. In addition, any X++ code that is required to retrieve data can use the built-in
language support to query and adjust data.
 The client uses a report Web Part to interact with the report server. By calling the web services
that are exposed by the report server, the report control in the Web Part displays information that
is contained in Reporting Services reports. These reports can include either transactional data
from the Microsoft Dynamics AX application or OLAP cubes from Microsoft SQL Server Analysis
Services. Cubes provide business analytics and key performance indicators (KPIs).
 The client provides workflow forms, alerts, and controls so that users can participate in the
business process by using the Workflow system. The Workflow system is a Microsoft Dynamics AX
component that enables workflow processes by using Windows Communication Foundation
classes.
 The client provides a Help viewer, which is an application that displays context-sensitive Help
topics. The Help topics are retrieved from a Help server that is located on-premises.
 The client also provides Role Centers, or role-based home pages, for users. Role Centers provide
role-specific tasks, activities, alerts, reports, and business intelligence that help users increase their
productivity. To interact with the Role Centers that are provided by Enterprise Portal and hosted
on Internet Information Services (IIS), the client uses a browser control.

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The following figure illustrates the high-level client architecture.

Services and AIF architecture

This topic describes the high-level architecture of services and the Application Integration Framework
(AIF).
Microsoft Dynamics AX exposes its functionality through Windows Communication Foundation (WCF)-
based services that are hosted on the Application Object Server (AOS). External applications and client
applications on the local area network consume Microsoft Dynamics AX services by directly accessing
them from the AOS. These clients and applications include Microsoft Dynamics AX components such as
the Microsoft Dynamics AX client, Office Add-in for Microsoft Dynamics AX, and Enterprise Portal for
Microsoft Dynamics AX. Internet-based external applications and clients access the Microsoft
Dynamics AX services through Internet Information Services (IIS). IIS routes the incoming Microsoft
Dynamics AX service requests to the AOS. Regardless of the origin of the service request, all the requests
are handled by the WCF-runtime that is hosted on the AOS.
The AIF request preprocessor, if configured, can intercept the inbound request messages for custom
preprocessing such as message transforms or value substitutions. The Microsoft Dynamics AX service
invokes the necessary business logic to process the inbound request message. Similarly, the AIF response
postprocessor, if configured, can intercept the outbound response messages for custom post-processing
such as message transforms or value substitutions before returning the response to the client.

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Note that Microsoft Dynamics AX 2012 no longer includes a BizTalk adapter.

The following diagram describes the services and AIF architecture.

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.NET Business Connector architecture

The .NET Business Connector is a component of the development environment for Microsoft
Dynamics AX. You use the .NET Business Connector to build software applications that can be integrated
with Microsoft Dynamics AX. You can think of the .NET Business Connector as a Microsoft Dynamics AX
client that does not have a user interface. You can use the .NET Business Connector to access the same
X++ code, business logic, and security model that are available to the Microsoft Dynamics AX client. The
.NET Business Connector contains a kernel that is used to interpret and execute code, and provides a run-
time environment for interacting with elements in the Application Object Tree (AOT). For more
information about the .NET Business Connector, see Developer documentation on MSDN.
During execution, applications that are created by using the .NET Framework are managed by the
common language runtime (CLR). These applications are called managed applications. The .NET Business
Connector enables these managed applications to interact with instances of an Application Object Server
(AOS) by providing a set of .NET managed classes. These .NET managed classes, in turn, enable access to
X++ classes in Microsoft Dynamics AX.
By default, the .NET Business Connector is installed together with the Application Integration Framework
(AIF). However, the .NET Business Connector can also be installed as a stand-alone component and used
to develop third-party applications that can be integrated with Microsoft Dynamics AX.
The following diagram shows the Business Connector architecture.

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Project Server integration architecture

By setting up integration between Microsoft Dynamics AX 2012 and Microsoft Project Server, project
managers can create projects in either of the products and synchronize project data between them. This
solution enables you to draw on both the core project management capabilities in Project Server and the
financial management capabilities in Microsoft Dynamics AX.
For more information about setting up integration with Project Server, see the Microsoft Project Server
2010 Integration white paper that is available from the Microsoft Download Center.

Development environment
Microsoft Dynamics AX offers a rich set of features for software developers. For more information about
software development for Microsoft Dynamics AX, see the MSDN web site.

Application integration
The capability to integrate Microsoft Dynamics AX with other systems inside and outside the enterprise is
a common requirement. Application Integration Framework (AIF) provides this capability by enabling the
exchange of data through formatted XML. This formatted XML is referred to as a document, and each
document contains data and business logic. Documents are based on a document class and defined by
using Microsoft Dynamics AX.
Microsoft Dynamics AX is shipped together with many standard document services that support common
business processes. By using the capabilities that AIF provides, you can also customize existing document
services or create your own document services. For more information about standard document services
and how to create your own document services, see Services and AIF on the MSDN web site.

How documents are exchanged

AIF provides an extensible framework for the exchange of XML documents with external systems. The
framework supports both synchronous and asynchronous transports. In synchronous mode, requests are
tightly coupled to responses. This means that the submitter of the request must wait for a response from
AIF before proceeding. In this case, AIF immediately processes the request and then sends a response. In
asynchronous mode, requests are placed into a queue, called the gateway queue. Queued messages are
processed at a later time and AIF sends a response when processing is completed. In this case, responses
are delayed, but large volumes of messages can be processed more efficiently, and message processing
can be controlled by changing various configuration settings.
AIF can be used to send data into Microsoft Dynamics AX. This kind of exchange is called an inbound
exchange. For example, during an inbound exchange, an external system may send a sales order so that
the sales order can be saved to the Microsoft Dynamics AX database. AIF can also be used to retrieve data
from Microsoft Dynamics AX. This kind of exchange is called an outbound exchange. For example, during
an outbound exchange, an external system may send a request for a purchase order and receive the
purchase order. The inbound and outbound exchanges can be categorized in the following ways:
 Send data – Microsoft Dynamics AX sends documents to an external system.
 Send data in response to requests – Microsoft Dynamics AX receives requests for documents
from another authorized system, and retrieves the requested information, such as a document or
a list of documents, from the Microsoft Dynamics AX database. Microsoft Dynamics AX then

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returns the information to the requesting system, and the appropriate filtering and security are
applied. The request message contains the entity keys or a query that specifies the data that the
external system is requesting.
 Receive and create data – Microsoft Dynamics AX receives documents from another authorized
system and creates new records in the Microsoft Dynamics AX database.

Plan an implementation
This section provides information about hardware and software requirements, security, and other
components so that you can plan your implementation.

Implementation methodology
Microsoft Dynamics Sure Step is the prescribed methodology for deploying Microsoft Dynamics AX. The
Sure Step application provides product-specific and general project-based templates, workflows, process
maps and tools to assist the implementation partners. Sure Step is currently available for download from
PartnerSource.
The Sure Step methodology is divided into the following phases:

Phase Tasks during phase

Diagnostic  Evaluate a customer's business processes and infrastructure

 Assist the customer with their due diligence cycle, including ascertaining requirements and
their fit with the solution, and assessing the resource needs for the solution delivery
 Prepare the project plan, proposal, and the Statement of Work

Analysis  Analyze current business model and finalize the Functional Requirements document
 Finalize the fit-gap analysis
 Develop the Environment Specification documentation

Design  Develop the Functional Design, Technical Design, and Solution Design documents
 Finalize the data migration design
 Establish test criteria

Development  Finalize configurations and setup of the standard solution

 Develop and finalize the custom code that is required to support the solution
 Conduct functional and feature testing of the solution
 Create the user training documentation

Deployment  Set up the production environment

 Migrate data to the production environment
 Conduct user acceptance test of the system
 Train users and finalize the user documentation
 Conduct go-live check and promote the system to production

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Phase Tasks during phase

Operation  Resolve pending issues

 Finalize user documentation and knowledge transfer
 Conduct a post-mortem of the project
 Provide on-going support (activities that continue through any future involvement with the
customer after the project is closed)

The Sure Step methodology also provides guidance for the following areas:

Activity area Actions performed

Optimization  Leverage Review Offerings to determine proactively if the system is being designed and
delivered optimally to meet the customer’s requirements
 Analyze the system to determine how it can be optimized for the best performance based
on customer's needs

Upgrade  Assess the customer's current business processes and solution

 Document the requirements for new functionality
 Upgrade the system to new release—including the addition of new functionality, promotion
of existing customizations that are required, and elimination of custom code no longer
required

Hardware and software requirements

For up-to-date hardware and software requirements for Microsoft Dynamics AX, download the systems
requirements document.

Planning hardware infrastructure

This topic describes key factors to be taken into account when you plan the hardware infrastructure for
Microsoft Dynamics AX.

Planning Hardware
Decisions about appropriate hardware depend upon a number of factors. The following list provides some
key factors.
1. Evaluate and document the existing infrastructure, including:
 Network bandwidth
 Storage system in use
 Operating system in use
 Databases in use
 Servers in use
 Current processes for disaster recovery, availability, and scalability

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 Existing applications that need to integrate with Microsoft Dynamics AX

2. Define and document:
 Uses of system: Components and modules of Microsoft Dynamics AX you plan to deploy
 Number of transactions over a period of time as well as total number of transactions during
peak business hours
 Number of active or concurrent users over a period of time as well as total number of active
or concurrent users during peak business hours
 External user access required
 Web access required
 Required availability
 Projected growth rate
 Number of sites and number of users connecting through a Wide Area Network (WAN)
 Integration requirements: Are there any applications that need to integrate with Microsoft
Dynamics AX and what is the workload generated by these applications? Are these
transactions real-time or can they be batched?
3. With information from Steps 1 and 2, you can start to determine how to structure the system. Key
decisions are:
 Whether any Microsoft Dynamics AX server components can be combined on a single
computer, and if they can, which server components to combine.
 What is your deployment plan for high availability and scalability for Microsoft Dynamics AX
components?
 What is your backup and recovery strategy?

Transactional Volume
The total average number of transactions processed per work hour is a key indicator of the hardware and
software requirements. Use the transactional volume to plan your hardware and software components
such as those listed in the following list:
 The database server infrastructure, including type and number of drives
 Number of Application Object Server (AOS) clusters
 Number of AOS servers within a cluster
 Number of batch servers
 Network capacity
In Microsoft Dynamics AX, a transaction is defined as processing of a single line item. For example, a sales
order with 100 line items is considered as 100 transactions.
Estimate the number of transactions required for each module you plan to use and any corresponding
transactions that may be triggered by these changes. Determine if there are any integration points to
internal or external applications. For example, a large volume of transactions may be coming in from
Microsoft BizTalk Server. This volume of transactions needs to be factored into your infrastructure and
topology planning.

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Determine if these transactions are real-time or if they can be batched and processed at off-peak hours.
Microsoft Dynamics AX is an integrated ERP application and provides real-time updates throughout all
modules as information is changed. However, it also provides a batch system for scheduled processing.

Number of Concurrent Users

The total number of concurrent users is another indicator of the size of the Application Object Server
(AOS) system required for proper response time and throughput. While this is not the only criterion used
to plan the capacity of AOS servers or server clusters, it is an important factor.
Concurrent users are defined as Microsoft Dynamics AX rich clients, web clients, mobile clients, or third-
party applications that require some processing to take place in the Microsoft Dynamics AX system. Note
that the number of concurrent users also impacts your network bandwidth and latency.

Network Requirements
Determine the number of users accessing Microsoft Dynamics AX with the rich client, web client, or
mobile client. Users accessing Microsoft Dynamics AX using the rich client must meet minimum network
requirements. If those requirements are not met, consider deploying Windows Server Terminal Services.

Planning hardware for additional components

The core components of a Microsoft Dynamics AX implementation consist of a Windows client,
Application Object Server (AOS), and a database server. Additional components include Enterprise Portal,
workflow, reporting, analytics, Help server, and IIS-based web services. Determine the workload generated
for each component and the resource requirements for appropriate deployment with acceptable response
time and throughput.
For example, if you have users who access Microsoft Dynamics AX over a WAN using the Microsoft
Dynamics AX Windows client, you must deploy Terminal Services. Similarly, users who access role-based
home pages will create workload for the Enterprise Portal. Users accessing reports will create workload for
the Microsoft SQL Server 2008 Reporting Services report server, the report server database, and the
Microsoft Dynamics AX database.

Install Microsoft Dynamics AX

The Microsoft Dynamics AX Installation Guide provides step-by-step installation instructions for
deployment of Microsoft Dynamics AX components.

Upgrade
The Upgrade Guide provides the information to upgrade from the previous releases of Microsoft
Dynamics AX.

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