Business

SECOND EDITION

Elementary  International Wordlist

Unit 1
American ​adj /əˈmerɪkən/ My company is American.
appointment ​
n /əˈpɔɪntmənt/ We have an appointment with Mrs Da Rocha.
Brazil ​
n /brəˈzɪl/ Our office is in Brazil.
Brazilian ​
adj /brəˈzɪliən/ I’m a technician for a Brazilian company.
British ​
adj /ˈbrɪtɪʃ/ He’s the Financial Director for a British company.
Chief Executive /tʃiːf ɪɡˈzekjətɪv Antonio Marcegaglia is the Chief Executive Officer.
Officer (CEO) ​n ˈɒfɪsə(r)/
company ​
n /ˈkʌmpəni/ It’s a large company with 7,000 employees.
country ​n /ˈkʌntri/ The company is in Italy and many other countries.
customer ​
n /ˈkʌstəmə(r)/ The company has customers from all over Europe.
employee ​
n /ɪmˈplɔɪiː/ Marcegaglia has over 7,000 employees.
family company ​n /ˈfæməli ˈkʌmpəni/ Is your business a family company?
financial director ​n /faɪˈnænʃl I’m a financial director from South Africa.
daɪˈrektə(r)/
human resources /ˈhjuːmən rɪˈsɔːsɪz He’s a human resources manager for an Italian company.
manager ​n ˈmænɪdʒə(r)/
important ​
adj /ɪmˈpɔːtnt/ English is important in my job.
India ​
n /ˈɪndiə/ The company’s head office is in India.
Indian ​
adj /ˈɪndiən/ The company is Indian.
introduce ​
v /ˌɪntrəˈdjuːs/ Let me introduce my assistant. This is Elzbieta Wozniak.
IT company ​n /ˌaɪ ˈtiː ˈkʌmpəni/ It is an IT company – it provides computer services.
Italian ​
adj /ɪˈtæliən/ Marcegaglia is an Italian company.
Italy ​
n /ˈɪtəli/ Andrea is from Italy.
Japan ​
n /dʒəˈpæn/ Tokyo is in Japan.
Japanese ​
adj /ˌdʒæpəˈniːz/ I’m from the USA, but my company is Japanese.
job ​
n /dʒɒb/ For Emma, the family company isn’t her only job.
job title ​n /dʒɒb ˈtaɪtl/ My job title is Financial Director.
journey ​
n /ˈdʒɜːni/ Goodbye. Have a good journey.
managing /ˈmænɪdʒɪŋ Sofia is the Managing Director of Webmex Solutions.
director ​
n daɪˈrektə(r)/
marketing /ˈmɑːkɪtɪŋ I am a Marketing Director here at White Point.
director ​
n daɪˈrektə(r)/
nationality ​n /ˌnæʃəˈnæləti/ What is your nationality?
nice to meet /naɪs tə miːt juː/ Nice to meet you, too.
you  phrase
personal /ˌpɜːsənl əˈsɪstənt/ This is my personal assistant, Elzbieta Wozniak.
assistant ​
n
pleased to meet /pliːzd tə miːt juː/ Hello Alek. Pleased to meet you.
you  phrase
Poland ​
n /ˈpəʊlənd/ Our customers are in Poland.
Polish ​
adj /ˈpəʊlɪʃ/ I work for a Polish company.

Business Result Second Edition Elementary International Wordlist 1

receptionist ​n /rɪˈsepʃənɪst/ I’m a receptionist for an American company.
sales assistant ​n /seɪlz əˈsɪstənt/ I work as a sales assistant in a clothes shop.
sales rep ​n /ˈseɪlz rep/ My husband is a sales rep.
South Africa ​n /ˌsaʊθ ˈæfrɪkə/ Johannesburg is in South Africa.
South African ​adj /ˌsaʊθ ˈæfrɪkən/ I work for a South African company.
Spain ​
n /speɪn/ The customers are in Spain.
Spanish ​
adj /ˈspænɪʃ/ She's a sales rep for a Spanish company.
team leader ​n /tiːm ˈliːdə(r)/ She’s a team leader for an Indian company.
technical /ˈteknɪkl It is a family business – my husband is the Technical
manager ​n ˈmænɪdʒə(r)/ Manager.
technician ​n /tekˈnɪʃn/ I’m a technician for a Brazilian company.
the UK ​n /ðə ˌjuː ˈkeɪ/ Our head office is in the UK.
the USA ​n /ðə ˌjuː es ˈeɪ/ We are in Boston, in the USA.

Unit 2
also  ​adv /ˈɔːlsəʊ/ We sell our products to restaurants and we also provide
lessons in Japanese cooking.
automobile  ​n /ˈɔːtəməbiːl/ William wants a job in the automobile industry.
buy  ​v /baɪ/ Restaurants and supermarkets buy our products.
call  ​v /kɔːl/ I’m calling about the meeting room.
department  ​n /dɪˈpɑːtmənt/ How many people does your department employ?
develop  ​v /dɪˈveləp/ We develop new products for the pharmaceuticals industry.
electronics  ​n /ɪˌlekˈtrɒnɪks/ William works in electronics.
employ  ​v /ɪmˈplɔɪ/ Kikkoman employs around six thousand people in total.
export  ​v /ɪkˈspɔːt/ We export medicines to countries around the world.
financial /faɪˈnænʃl ˈsɜːvɪsɪz/ CJ doesn’t provide financial services.
services  ​​n pl
hotel  ​n /həʊˈtel/ I work as a sales assistant in a hotel.
import  ​v /ɪmˈpɔːt/ We import films from foreign production companies.
industry  ​n /ˈɪndəstri/ Natasha provides staff in the pharmaceuticals industry.
logistics  ​n pl /ləˈdʒɪstɪks/ We have a logistics centre.
market  ​n /ˈmɑːkɪt/ The company produces films for the Korean market.
media company  ​n /ˈmiːdiə ˈkʌmpəni/ Canal Plus is a media company. It produces films.
office  ​n /ˈɒfɪs/ What’s your office phone number?
pharmaceuticals  ​​ /ˌfɑːməˈsuːtɪklz/ GlaxoSmithKline produces pharmaceuticals.
n pl
produce  ​v /prəˈdjuːs/ Sony produces electronic equipment.
product  ​n /ˈprɒdʌkt/ One of Marcegaglia’s main products is steel pipes.
provide  ​v /prəˈvaɪd/ CJ provides a home shopping service.
put (someone) /pʊt θruː/ I’ll put you through to him.
through  ​phr v
real estate  ​n /ˈrɪəl ɪˌsteɪt/ There’s a big real estate conference tomorrow.
recruitment  ​n /rɪˈkruːtmənt/ Natasha works for a recruitment company.
sell  ​v /sel/ Kikkoman sells 400 million litres of soy sauce every year.
service  ​n /ˈsɜːvɪs/ Our logistics centre provides delivery services.
software  ​n /ˈsɒftweə(r)/ Microsoft produces software.
staff  ​n /stɑːf/ Manpower provides staff.
supermarket  ​n /ˈsuːpəmɑːkɪt/ We sell our products to restaurants and supermarkets.
transport  ​n /ˈtrænspɔːt/ It provides transport and delivery services.
work for  ​phrase /wɜːk fɔː(r)/ She works for BMW.

Business Result Second Edition Elementary International Wordlist 2

work in  ​phrase /wɜːk ɪn/ We work in production.
work with  ​phrase /wɜːk wɪð/ I work with several colleagues.

Unit 3
about  ​adv /əˈbaʊt/ The company has about 850 employees.
Africa  ​n /ˈæfrɪkə/ We don’t have an office in Africa.
airport  ​n /ˈeəpɔːt/ The Changi Exhibition Centre is near the airport.
around  ​adv /əˈraʊnd/ We sell our products in around 100 countries.
Asia  ​n /ˈeɪʒə/ Our customers are in Asia.
Australia  ​n /ɒˈstreɪlɪə/ We don’t export to Australia.
car park  ​n /ˈkɑː pɑːk/ There are some parking spaces in this car park.
check  ​v /tʃek/ Can I check the delivery time, please?
conference /ˈkɒnfərəns There are three conference centres in our town.
centre  ​n ˈsentə(r)/
confirm  ​v /kənˈfɜːm/ Can you confirm my order by email, please?
continent  ​n /ˈkɒntɪnənt/ LEGO sells its products in 140 countries and on six
continents.
distribution /ˌdɪstrɪˈbjuːʃn We don’t have a distribution centre in the UK.
centre  ​n ˈsentə(r)/
Europe  ​n /ˈjʊərəp/ They have 32 sales offices in Europe.
excellent  ​adj /ˈeksələnt/ It has excellent schools and hospitals.
exhibition centre  ​n /ˌeksɪˈbɪʃn ˈsentə(r)/ Cairo Exhibition Centre has 1,200 parking spaces.
factory  ​n /ˈfæktəri/ In Asia, LEGO have one factory in China.
foreign  ​adj /ˈfɒrən/ The hotel mainly has foreign guests.
harbour  ​n /ˈhɑːbə(r)/ There is a harbour for the import and export of goods by sea.
head office  ​n /ˌhed ˈɒfɪs/ Our head office is in Sweden.
headquarters  ​n /ˌhedˈkwɔːtəz/ Samsung’s headquarters is in Seoul.
international  ​adj /ˌɪntəˈnæʃnəl/ Dubai has lots of international companies.
island  ​n /ˈaɪlənd/ Singapore is a small island country.
leisure /ˈleʒə(r) fəˈsɪlətiz/ There are leisure facilities such as a swimming pool and
facilities  ​n pl a gym.
mailing address  ​n /ˈmeɪlɪŋ əˈdres/ Their mailing address is 99 Edward Street, Toronto.
North America  ​n /nɔːθ əˈmerɪkə/ They have six distribution centres in North America.
order  ​v /ˈɔːdə(r)/ Do you order products and services by phone?
perfect  ​adj /ˈpɜːfɪkt/ It is the perfect place to do business.
post code  ​n /ˈpəʊstkəʊd/ Sorry, can you repeat the post code, please?
postal address  ​n /ˈpəʊstl əˈdres/ What is your postal address, please?
private  ​adj /ˈpraɪvət/ Sorry, this is a private office – you can’t go in.
public  ​adj /ˈpʌblɪk/ Public transport is excellent in Dubai.
public services  ​n pl /ˈpʌblɪk ˈsɜːvɪsɪz/ There are some excellent schools, hospitals and other public
services.
region  ​n /ˈriːdʒən/ Singapore is the perfect place to do business in the region.
regional  ​adj /ˈriːdʒənl/ Thousands of international businesses choose Singapore for
their regional headquarters.
repeat  ​v /rɪˈpiːt/ Can you repeat your post code, please?
research and /ˌriːsɜːtʃ ənd LEGO have their research and development centre in
development  ​n dɪˈveləpmənt/ Billund.
restaurant  ​n /ˈrestrɒnt/ Are there any good restaurants here?
safe  ​adj /seɪf/ Singapore is a very safe place to live.
sales office  ​n /seɪlz ˈɒfɪs/ There aren’t any products in the sales office.

Business Result Second Edition Elementary International Wordlist 3

South America  ​n /saʊθ əˈmerɪkə/ Our company employs 500 people in South America.
visa  ​n /ˈviːzə/ There aren’t any problems with visas for foreign workers.
zip code  ​n /ˈzɪp kəʊd/ The company address is 742 Quaker Street, Seattle, and the
zip code is 98104.

Unit 4
access ​
v /ˈækses/ You can access the bank’s website on your tablet or laptop.
app ​
n /æp/ To start, download the app to your smartphone or tablet.
bank account ​n /ˈbæŋk əˌkaʊnt/ It’s easy to access your bank account on your mobile phone.
battery ​
n /ˈbætəri/ I recharge my phone battery once a week.
button ​
n /ˈbʌtn/ Key in the phone number and press the green button.
charge ​
v /tʃɑːdʒ/ I need to charge my phone. The battery is low.
click on ​v /klɪk ɒn/ To begin, click on ‘start’.
confirmation ​
n /ˌkɒnfəˈmeɪʃn/ You will get an SMS message as confirmation of the
payment.
contact list ​n /ˈkɒntækt lɪst/ Select someone from your contact list or key in a number.
download ​
v /ˌdaʊnˈləʊd/ I’m trying to download a document.
email account ​n /ˈiːmeɪl əˈkaʊnt/ I log in to my email account every morning.
file-sharing /faɪl ʃeərɪŋ ˈsɪstəm/ How do I log in to the file-sharing system?
system  ​n
give a hand ​phrase /ɡɪv ə hænd/ Please can you give me a hand?
Internet access ​n /ˈɪntənet ˈækses/ There’s Internet access in all the rooms.
invitation ​
n /ˌɪnvɪˈteɪʃn/ Is there an email invitation from Josh in your inbox?
key in ​phrase /kiː ɪn/ Please key in your username and your password.
link ​
n /lɪŋk/ Click on the link if you are using your laptop.
link ​
v /lɪŋk/ How do I link my phone to my laptop?
log in ​phr v /ˈlɒɡ ɪn/ I want to log in to the file-sharing system, but the password
doesn’t work.
log out ​phr v /ˈlɒɡ aʊt/ Can you log out and try again?
lower-case ​
adj /ˌləʊə ˈkeɪs/ The password is all in lower-case letters.
mobile banking ​n /ˈməʊbaɪl ˈbæŋkɪŋ/ All over the world more and more people use mobile
banking.
password ​
n /ˈpɑːswɜːd/ Do you know the Wi-fi password to get Internet access in
the hotel room?
payment ​
n /ˈpeɪmənt/ You can make payments using your smartphone.
power point ​n /ˈpaʊə pɔɪnt/ There’s a power point in that corner; you can charge your
phone there.
receive ​
v /rɪˈsiːv/ The warehouse computer receives customer orders.
recharge ​
v /ˌriːˈtʃɑːdʒ/ I recharge my phone battery once a week.
register ​
v /ˈredʒɪstə(r)/ If you want to send or receive money with Paym, you need to
register for the service first.
screen ​
n /skriːn/ On the next screen you can enter the details.
search ​
v /sɜːtʃ/ You can search for it using the search box in the top
righthand corner.
select ​
v /sɪˈlekt/ First, select an account to send the money from.
send ​
v /send/ I want to send a text message.
share ​
v /ʃeə(r)/ You need to accept an email invitation to share the folder.
sign in ​phr v /saɪn ɪn/ Are you a flighttickets.com customer? Sign in here.
sign up ​phr v /saɪn ʌp/ Are you a new customer? Sign up here.
smartphone ​
n /ˈsmɑːtfəʊn/ I use my smartphone to do mobile banking.

Business Result Second Edition Elementary International Wordlist 4

tablet ​
n /ˈtæblət/ You can access the bank’s website on your tablet or laptop.
text message ​n /tekst ˈmesɪdʒ/ We will send a text message as confirmation of the payment.
upper-case ​
adj /ˌʌpə ˈkeɪs/ Don’t use upper-case letters, the password is all lower case.
username ​
n /juːzəneɪm/ Do you have a username for the website?
want a hand ​phrase /wɒnt ə hænd/ Do you want a hand with finding the folder?
website ​
n /ˈwebsaɪt/ The website LEGO.com has 21 local sites for LEGO fans in
different countries.

Unit 5
angry ​
adj /ˈæŋɡri/ We don’t have many angry customers.
application form ​n /ˌæplɪˈkeɪʃn fɔːm/ You need to fill in an online application form.
apply ​
v /əˈplaɪ/ I want to apply for a job.
attach ​
v /əˈtætʃ/ Did they attach the document to an email?
attachment ​
n /əˈtætʃmənt/ Here’s an email from Hanran Solutions with an attachment.
average ​adj /ˈævərɪdʒ/ The average UK office worker uses 10,000 sheets of paper
per year!
book ​
v /bʊk/ Did you book the hotel?
branding ​
n /ˈbrændɪŋ/ Sorry I’m late. I was at the presentation on branding.
business card ​n /ˈbɪznəs kɑːd/ When I meet people in my job, we usually exchange business
cards.
busy ​
adj /ˈbɪzi/ Sorry I didn’t call about the prices. I was busy all day
yesterday.
contract ​
n /ˈkɒntrækt/ You can sign and send sales contracts online.
copy ​
n /ˈkɒpi/ We only have one copy of the report.
copy ​
v /ˈkɒpi/ I rarely copy reports.
correspondence ​
n /ˌkɒrəˈspɒndəns/ How long do you spend on correspondence and paperwork?
CV ​
n /ˌsiː ˈviː/ Companies usually receive many CVs from people who want
to work for them.
delivery note ​n /dɪˈlɪvəri ˌnəʊt/ When you deliver products, use delivery notes.
document ​
n /ˈdɒkjumənt/ You can send most documents electronically.
fill in ​phr v /fɪl ɪn/ Please fill in our online application form.
fill out ​phr v /fɪl aʊt/ Please could you fill out this form?
folder ​
n /ˈfəʊldə(r)/ If you can, please save the order forms in this folder.
forget ​
v /fəˈɡet/ I’m really sorry I forgot your birthday.
forward ​v /ˈfɔːwəd/ Forward the email to HR and reply to the applicant.
hard copy ​n /ˌhɑːd ˈkɒpi/ We print a hard copy of every order we receive.
invoice ​
n /ˈɪnvɔɪs/ They received our invoice for an order of scanners.
late ​
adj /leɪt/ Sorry I’m late, the traffic was very bad.
miss ​
v /mɪs/ Sorry I missed your call.
mistake ​
n /mɪˈsteɪk/ There was a mistake in the delivery address.
open ​
v /ˈəʊpən/ Can you open the folder and check?
order form ​n /ˈɔːdə fɔːm/ When you order products, use an online electronic
order form.
photocopier ​n /ˈfəʊtəʊkɒpiə(r)/ We are having 20 boxes of paper delivered for the
photocopier.
presentation ​
n /ˌpreznˈteɪʃn/ The presentation was really interesting.
print ​
v /prɪnt/ Your boss wants to read your report. You need to print it.
problem ​
n /ˈprɒbləm/ There’s a problem with the order.
receipt ​n /rɪˈsiːt/ I bought it yesterday but I lost the receipt.

Business Result Second Edition Elementary International Wordlist 5

reduce ​
v /rɪˈdjuːs/ What can you do to reduce the amount of paper you use
at work?
report ​
n /rɪˈpɔːt/ My computer isn't working. I can’t email the report.
save ​
v /seɪv/ Save the file on your computer.
scan ​
v /skæn/ To keep copies of receipts, just scan and save them.
scanner ​n /ˈskænə(r)/ There’s an order for 20 scanners.
sign ​
v /saɪn/ I sign contracts online.
situation ​
n /ˌsɪtʃuˈeɪʃn/ I’ll speak to the customer and explain the situation.
translate ​
v /trænzˈleɪt/ I need to translate this document into German.
translator ​n /trænzˈleɪtə(r)/ They won’t need to have a translator at meetings.
upload ​
v /ˌʌpˈləʊd/ Upload the files to your company’s file-sharing system.

Unit 6
add contacts ​phrase /æd ˈkɒntækts/ First, you add contacts to build your network.
become ​v /bɪˈkʌm/ How did you become a sales manager in textiles?
chat ​
n /tʃæt/ Join a group conversation or a Twitter chat.
comfortable ​adj /ˈkʌmftəbl/ My room was a bit small, but it was very comfortable.
comment on ​v /ˈkɒment ɒn/ You can comment on other people’s posts.
community ​
n /kəˈmjuːnəti/ You can join professional ‘groups’ on LinkedIn or Facebook.
These are called ‘communities’ on Google+.
connect with ​v /kəˈnekt wɪð/ People connect with their friends and family on Facebook.
connection ​n /kəˈnekʃn/ You can ask your LinkedIn connections to introduce you to
their contacts.
current ​adj /ˈkʌrənt/ When did you join your current company?
delicious ​
adj /dɪˈlɪʃəs/ The food was delicious!
event ​
n /ɪˈvent/ Don’t miss this event next year.
first time ​phrase /ˈfɜːst taɪm/ Is this your first time at the conference?
follow ​
v /ˈfɒləʊ/ To see everything someone posts, you can follow them.
group ​
n /ɡruːp/ You can make groups of people to share information with.
interesting ​adj /ˈɪntrestɪŋ/ The meeting was very interesting.
join a group ​phrase /dʒɔɪn ə ɡruːp/ Why don’t you join a professional group?
like ​
v /laɪk/ You can comment on or ‘like’ your contacts’ posts.
long ​
adj /lɒŋ/ It was a really long flight – around six hours!
network ​
v /ˈnetwɜːk/ Facebook and Twitter are good places to network.
page ​
n /peɪdʒ/ We advertise jobs on our Facebook page.
post ​
n /pəʊst/ Today’s post was about our new product.
post ​
v /pəʊst/ My company posts something on Facebook every day.
professional ​adj /prəˈfeʃənl/ People use LinkedIn to build professional networks.
profile ​
n /ˈprəʊfaɪl/ Users write a profile and connect with other people in their
business area.
regularly ​adv /ˈreɡjələli/ I regularly update my status.
representative ​n /ˌreprɪˈzentətɪv/ Two companies from Austria and Italy also had
representatives at the event.
search for ​v /sɜːtʃ fɔː(r)/ Many companies now search online for candidates.
social media ​n /ˈsəʊʃl ˈmiːdiə/ Our company uses social media to find new staff.
social network ​n /ˈsəʊʃl ˈnetwɜːk/ Facebook is the biggest social network.
terrible ​
adj /ˈterəbl/ The flight was terrible – it was delayed for two hours.
timeline ​
n /ˈtaɪmlaɪn/ Your friends and family can post on your timeline.
tiring ​
adj /ˈtaɪərɪŋ/ The journey was long and tiring.

Business Result Second Edition Elementary International Wordlist 6

topic ​
n /ˈtɒpɪk/ People share information and comment on work topics.
trade fair ​n /ˈtreɪd feə(r)/ Are you going to network at a conference or trade fair?
tweet ​
n /twiːt/ People use Twitter to post short messages called tweets.
update your status ​ /ˈʌpdeɪt jɔː(r) It’s important to update your status regularly.
phrase ˈsteɪtəs/

Unit 7
above ​
prep /əˈbʌv/ The conference room is above the cafeteria.
as soon as possible ​ /əz suːn əz ˈpɒsəbl/ I’ll ask him to call you as soon as possible.
phrase
attached ​
v /əˈtætʃt/ Please find attached a map.
be responsible for ​ /bi rɪˈspɒnsəbl fɔː(r)/ Esma Demir is responsible for the warehouse.
phrase
below ​
prep /bɪˈləʊ/ Finance is below HR.
between ​prep /bɪˈtwiːn/ The MD’s office is between the conference room and HR.
cafeteria ​n /ˌkæfəˈtɪəriə/ The cafeteria is on the second floor.
call back ​phr v /kɔːl bæk/ Can you ask her to call me back?
check ​
v /tʃek/ Bud Cardoso checks financial information.
contact ​
v /ˈkɒntækt/ Cameron Torres contacts customers by phone and email.
contact number ​n /ˈkɒntækt ˈnʌmbə(r)/ Can I have a contact number to call you back?
Customer /ˈkʌstəmə(r) I’m in the Customer Services Department.
Services ​n ˈsɜːvɪsɪz/
deal with ​v /diːl wɪð/ Bud Cardoso deals with accounts.
deliver ​
v /dɪˈlɪvə(r)/ We can deliver the product on Monday.
delivery ​
n /dɪˈlɪvəri/ The Logistics Department organizes deliveries.
department ​
n /dɪˈpɑːtmənt/ There are many departments in my company.
develop ​
v /dɪˈveləp/ Cameron Torres contacts customers by phone and email to
develop good business relationships.
developer ​n /dɪˈveləpə(r)/ My brother is a software developer.
development ​n /dɪˈveləpmənt/ The R&D Department tests the products and does research
and development.
Finance ​
n /ˈfaɪnæns/ I work with Guilherme in the Finance Department.
ground floor ​n /ˌɡraʊnd ˈflɔː(r)/ Reception is on the ground floor.
HR (Human /ˌeɪtʃ ˈɑː(r)/ In the HR Department we organize the recruitment of new
Resources) ​n staff.
in charge of ​phrase /ɪn tʃɑːdʒ ɒv/ Who is in charge of this place?
in front of ​prep /ɪn frʌnt ɒv/ The car park is in front of reception.
IT (Information /ˌaɪ ˈtiː/ The IT Department is responsible for the computers in all the
Technology) ​n offices.
leave a message ​​ /liːv ə ˈmesɪdʒ/ Could I leave a message for her?
phrase
lift ​
n /lɪft/ Take the lift to the third floor.
Logistics ​
n /ləˈdʒɪstɪks/ The Logistics Department provides transport and delivery
services.
Marketing ​
n /ˈmɑːkɪtɪŋ/ The Marketing Department promotes products.
organization ​n /ˌɔːɡənaɪˈzeɪʃn/ Pablo is the president of a large international organization.
organize ​
v /ˈɔːɡənaɪz/ She contacts suppliers and organizes deliveries.
organizer ​n /ˈɔːɡənaɪzə(r)/ If you want a job in Logistics, you need to be a good
organizer.
production ​
n /prəˈdʌkʃn/ The Production Department makes products.
promote ​
v /prəˈməʊt/ Adel Sharma promotes products so that more people know
about them.

Business Result Second Edition Elementary International Wordlist 7

R&D (Research and /ˌɑːr ənd ˈdiː/ The R&D Department develops new products.
Development) ​n
Sales ​
n /seɪlz/ The Sales Department deals with customers.
support ​
v /səˈpɔːt/ The Marketing Department supports the Sales Department.
take a message ​ /teɪk ə ˈmesɪdʒ/ She’s not here at the moment. Can I take a message?
phrase
visitor’s pass ​n /ˈvɪzɪtəz pɑːs/ Here’s your visitor’s pass. Please return it to reception
when you leave.
work together ​ /wɜːk təˈɡeðə(r)/ The original offices didn’t have many meeting spaces, so it
phrase was difficult for departments to work well together.
workplace ​n /ˈwɜːkpleɪs/ Pfizer wanted to make their new office the perfect workplace.

Unit 8
advert ​
n /ˈædvɜːt/ We usually put an advert in a newspaper when we want to
employ new staff.
advertise ​
v /ˈædvətaɪz/ Our company is advertising two new jobs.
ambition ​n /æmˈbɪʃn/ Are you an energetic student with ambition?
arrange a meeting ​ /əˈreɪndʒ ə ˈmiːtɪŋ/ Can we arrange a meeting on Thursday with Dolores
phrase and Chen?
assist ​
v /əˈsɪst/ You assist experienced web producers and receive training.
at the moment ​adv /ət ðə ˈməʊmənt/ What are you doing at the moment?
basic ​
adj /ˈbeɪsɪk/ You need to have basic IT skills for this job.
candidate ​
n /ˈkændɪdeɪt/ We’re looking for an advertising assistant and we have a
strong candidate.
careful ​
adj /ˈkeəfl/ We need a careful and patient person with HTML skills.
discuss ​v /dɪˈskʌs/ Anton and Sandra are discussing candidates for the jobs.
earn ​
v /ɜːn/ Learn new skills and earn some money.
employ ​
v /ɪmˈplɔɪ/ We want to employ an experienced web designer.
employee ​
n /ɪmˈplɔɪiː/ There are 200 employees in this department.
employment ​
n /ɪmˈplɔɪmənt/ Computers are continuing to affect our employment in the
twenty-first century.
energetic ​
adj /ˌenəˈdʒetɪk/ Are you an energetic student with ambition?
experience ​n /ɪkˈspɪəriəns/ George has a lot of experience in book editing.
experienced ​adj /ɪkˈspɪəriənst/ You assist experienced web producers and receive training.
focused ​adj /ˈfəʊkəst/ We are looking for a focused web editor to join our team.
free ​
adj /friː/ Are you free at 3 p.m.?
friendly ​
adj /ˈfrendli/ Every June–August we employ a friendly young person to
help in our offices.
good at ​phrase /ɡʊd æt/ She’s good at editing websites.
good for you ​phrase /ɡʊd fɔː(r) juː/ Is Tuesday afternoon good for you?
half-day ​adj /ˌhɑːf ˈdeɪ/ It’s a half-day course.
imaginative ​adj /ɪˈmædʒɪnətɪv/ We are looking for an imaginative web designer.
interview ​
n /ˈɪntəvjuː/ I have an interview for the job I wanted!
interview ​
v /ˈɪntəvjuː/ We will be interviewing two candidates for the new
receptionist position.
knowledge ​n /ˈnɒlɪdʒ/ Her knowledge of the automobile industry is amazing.
normally ​
adv /ˈnɔːməli/ I normally finish work at 5.30 p.m.
patient ​
adj /ˈpeɪʃnt/ We are looking for somebody who is friendly and patient.
position ​
n /pəˈzɪʃn/ We are currently offering three positions for the right people.
practical ​
adj /ˈpræktɪkl/ You are a practical person who can deal with problems.
qualification ​n /ˌkwɒlɪfɪˈkeɪʃn/ Emily has a qualification in IT.

Business Result Second Edition Elementary International Wordlist 8

shape ​
v /ʃeɪp/ Mobile technology is shaping the way we work.
skill ​
n /skɪl/ This post needs a person with good people skills.
training ​n /ˈtreɪnɪŋ/ All new staff will receive training.
training course ​n /ˈtreɪnɪŋ kɔːs/ Bill and Sofia are doing the training course for that new
finance software.
work experience ​n /wɜːk ɪkˈspɪəriəns/ Get some work experience this summer.
working hours ​n pl /ˈwɜːkɪŋ ˌaʊəz/ Many people are deciding their own working hours.
working life ​n /ˈwɜːkɪŋ laɪf/ What else is shaping our working lives this century?

Unit 9
advice ​
n /ədˈvaɪs/ The staff give you better advice than in an online shop.
brand ​
n /brænd/ They don’t sell many famous name brands.
budget ​adj /ˈbʌdʒɪt/ Motel 6 is a chain of budget hotels in North America.
business /ˈbɪznəs fəˈsɪlətiz/ Novotel has up-to-date business facilities like meeting
facilities ​
n pl rooms and office services.
chain ​n /tʃeɪn/ There are lots of big hotel chains, such as Holiday Inn.
cheap ​
adj /tʃiːp/ Budget hotels offer the customer a cheap option.
choice ​
n /tʃɔɪs/ They can offer all their customers a wide choice.
choose ​
v /tʃuːz/ Let’s choose this colour.
comfort ​
n /ˈkʌmfət/ Business travellers want more comfort and services.
compare ​
v /kəmˈpeə(r)/ We should compare our prices with our competitors.
compete ​
v /kəmˈpiːt/ New supermarkets need to compete with the supermarkets
which are already there in the area.
competitive ​adj /kəmˈpetətɪv/ The hotel industry is very competitive – there are a lot of
big chains out there.
competitive /kəmˈpetətɪv Our competitive advantage is that we provide a better
advantage ​n ədˈvɑːntɪdʒ/ service.
competitor ​
n /kəmˈpetɪtə(r)/ We offer lower prices than our competitors.
difference ​
n /ˈdɪfrəns/ What’s the difference between the two?
economy ​
adj /ɪˈkɒnəmi/ At the economy level there’s the All Seasons hotel.
expensive ​adj /ɪkˈspensɪv/ Sofitel is expensive, but it offers five-star quality.
fast delivery ​n /fɑːst dɪˈlɪvəri/ Because we have large stocks we provide faster delivery.
friendly staff ​n /ˈfrendli stɑːf/ They offer very good service with friendly staff.
good service ​n /ɡʊd ˈsɜːvɪs/ You pay more, but they offer very good service.
location ​
n /ləʊˈkeɪʃn/ The hotel is in a great location in the centre of Munich.
low price ​n /ləʊ praɪs/ German customers expect good quality at low prices.
market segment ​n /ˈmɑːkɪt ˈseɡmənt/ They have hotels in every market segment.
mid-range ​adj /ˌmɪd ˈreɪndʒ/ Their mid-range segment hotels offer more comfort.
modern ​
adj /ˈmɒdn/ Successful modern companies sell their products both in
shops and online.
offer ​
v /ˈɒfə(r)/ We offer lower prices than our competitors.
prefer ​
v /prɪˈfɜː(r)/ I prefer to buy online.
price ​
n /praɪs/ One of our competitive advantages is the price.
quality ​
n /ˈkwɒləti/ They offer low prices, but quality is important, too.
range ​
n /reɪndʒ/ Tesco and Sainsbury’s have a wide range of products.
size ​
n /saɪz/ The size of the hotel is not important.
success ​n /səkˈses/ What are the reasons for the success of Aldi and Lidl?
successful ​adj /səkˈsesfl/ Is there something especially German that makes Aldi and
Lidl successful?
technology ​
n /tekˈnɒlədʒi/ Customers come to our shop first to see the technology.

Business Result Second Edition Elementary International Wordlist 9

top-range ​adj /tɒp reɪndʒ/ Their top-range hotels are expensive, but each one gives the
customer a special experience.
up-to-date ​adj /ˌʌp tə ˈdeɪt/ Novotel has up-to-date business facilities like meeting rooms
and office services.
wide choice ​n /waɪd tʃɔɪs/ We can offer customers a wide choice.

Unit 10
alone ​
adv /əˈləʊn/ Do you work with colleagues in a team, or alone?
amazing ​
adj /əˈmeɪzɪŋ/ Wow. That’s amazing news. Well done!
attend meetings ​ /əˈtend ˈmiːtɪŋz/ You attend lots of meetings.
phrase
boss ​
n /bɒs/ W.L. Gore & Associates has no bosses or job titles.
call centre ​n /ˈkɔːl ˈsentə(r)/ We could give more training to staff in the call centre.
colleague ​
n /ˈkɒliːɡ/ I have a very good relationship with my colleagues.
develop ideas ​ /dɪˈveləp aɪˈdɪəz/ You develop ideas to share with your team.
phrase
disappointing ​adj /ˌdɪsəˈpɔɪntɪŋ/ I’m sorry you didn’t get the job. How disappointing.
face-to-face ​
adj /ˌfeɪs tə ˈfeɪs/ Face-to-face communication is better than email.
fantastic ​
adj /fænˈtæstɪk/ Great! That’s fantastic!
find solutions ​ /faɪnd səˈluːʃnz/ It often takes years to solve problems and find solutions for
phrase new products.
improve ​
v /ɪmˈpruːv/ We need to improve teamwork.
join a company ​ /dʒɔɪn ə ˈkʌmpəni/ Marcio joined the company as a line worker in 2008.
phrase
leader ​
n /ˈliːdə(r)/ Marcio became a team leader for Production line 1 in 2011.
make decisions ​ /meɪk dɪˈsɪʒnz/ There are no managers, so everyone in the group makes
phrase decisions.
memo ​
n /ˈmeməʊ/ Face-to-face communication is better than memos.
off sick ​phrase /ɒf sɪk/ My colleague is off sick this week.
opinion ​
n /əˈpɪnjən/ What’s your opinion?
organize ​
v /ˈɔːɡənaɪz/ After the training, the team organized their tasks differently.
personal ​adj /ˈpɜːsənl/ Staff mustn’t use their personal email addresses at work.
personality type ​n /ˌpɜːsəˈnæləti taɪp/ Most people have one of 16 different personality types.
personnel ​n /ˌpɜːsəˈnel/ Our personnel mustn’t take personal calls at work.
plan projects ​phrase /plæn ˈprɒdʒekts/ You all plan new projects together.
popular ​
adj /ˈpɒpjələ(r)/ The manager is popular with his team.
project team ​n /ˈprɒdʒekt tiːm/ I have a big problem with the new project team.
promotion ​n /prəˈməʊʃn/ I got a promotion to section manager.
salary ​
n /ˈsæləri/ Staff probably leave because of the low salaries.
share ​
v /ʃeə(r)/ You develop ideas to share with your team.
share information ​​ /ʃeə(r) ˌɪnfəˈmeɪʃn/ They don’t share information with each other.
phrase
shared office ​n /ʃeəd ˈɒfɪs/ I prefer to work in a shared office.
solve problems ​ /sɒlv ˈprɒbləmz/ It often takes years to solve problems and find solutions for
phrase new products.
surprising ​
adj /səˈpraɪzɪŋ/ Really? That is surprising.
team meeting ​n /tiːm ˈmiːtɪŋ/ Why don’t you have a team meeting every morning?
team player ​n /tiːm ˈpleɪə(r)/ I’m a good team player.
team-building ​adj /tiːm ˈbɪldɪŋ/ There’s a team-building event at the weekend.
teamwork ​
n /ˈtiːmwɜːk/ Some companies provide training to improve teamwork.

Business Result Second Edition Elementary International Wordlist 10

understand each /ˌʌndəˈstænd iːtʃ The course helps the team to understand each other better.
other ​
phrase ˈʌðə(r)/
waste time ​phrase /weɪst taɪm/ People waste a lot of time trying to find information, instead
of asking someone.
work with /wɜːk wɪð ˈkɒliːɡz/ I work with colleagues in my department.
colleagues ​
phrase

Unit 11
air conditioning ​n /ˈeə kəndɪʃnɪŋ/ All the rooms in this hotel have air conditioning.
bill ​
n /bɪl/ Could I have the bill?
book a flight ​phrase /bʊk ə flaɪt/ You should book your flight early. They’re usually
cheaper then.
book a room ​phrase /bʊk ə ruːm/ I’d like to book a room for the night.
breakfast ​
n /ˈbrekfəst/ What time is breakfast served?
business trip ​n /ˈbɪznəs trɪp/ Business trips are important for many companies.
check in ​phr v /ˈtʃek ˈɪn/ You can check in anytime now.
course ​n /kɔːs/ How many courses are there for dinner?
destination ​
n /ˌdestɪˈneɪʃn/ What is your favourite destination?
exchange rate ​n /ɪksˈtʃeɪndʒ ˌreɪt/ The exchange rate is one point two three today.
expiry date ​n /ɪkˈspaɪəri deɪt/ What’s the expiry date of your card?
gym ​
n /dʒɪm/ Most hotels have swimming pools and gym facilities.
hairdryer ​n /ˈheədraɪə(r)/ There are towels and a hairdryer in the bathroom.
include ​
v /ɪnˈkluːd/ Does that include breakfast?
leave a tip ​phrase /liːv ə tɪp/ It is usual to leave a tip of 10%.
make a reservation ​ /meɪk ə ˌrezəˈveɪʃn/ Do I need to make a reservation for dinner?
phrase
miss a flight ​phrase /mɪs ə flaɪt/ I’ve missed my flight, so I’d like to book a room for the night.
order a taxi ​phrase /ˈɔːdə(r) ə ˈtæksi/ Can you order me a taxi to the airport terminal for 7 p.m.?
pay-per-view TV ​n /peɪ pə(r) vjuː ˌtiː All rooms have pay-per-view TV with 12 film channels.
ˈviː/
places of interest ​ /pleɪsɪz ɒv ˈɪntrest/ We saw all the local places of interest on our trip.
phrase
ready to order ​ /ˈredi tuː ˈɔːdə(r)/ Are you ready to order?
phrase
reservation ​n /rezəˈveɪʃn/ I have a reservation for tonight.
reserve ​
v /rɪˈzɜːv/ I reserved a double room.
restaurant ​
n /ˈrestrɒnt/ I booked a table for dinner at the French restaurant.
room service ​n /ˈruːm sɜːvɪs/ Do you have room service?
safe ​
n /seɪf/ There’s a safe in the room for valuables.
sauna ​
n /ˈsɔːnə/ There’s a swimming pool at the hotel, but there isn’t a sauna.
serve ​
v /sɜːv/ What time is breakfast served?
shuttle bus ​n /ˈʃʌtl bʌs/ There’s a free shuttle bus from the terminal.
sightseeing ​
n /ˈsaɪtsiːɪŋ/ Are you going to have any time for sightseeing?
swimming pool ​n /ˈswɪmɪŋ puːl/ There’s a swimming pool at the hotel, but there isn’t a sauna.
terminal ​
n /ˈtɜːmɪnl/ There’s a free bus from the terminal to the hotel.
tip ​
v /tɪp/ How much should you tip in a restaurant?
tour guide ​n /tɔː(r) ɡaɪd/ Go for a run with a tour guide across the city.
towel ​
n /ˈtaʊəl/ There are towels and a hairdryer in the bathroom.
travel agent ​n /ˈtrævl ˌeɪdʒənt/ Use a business travel agent to save time and get better prices.
traveller ​
n /ˈtrævələ(r)/ Most business travellers aren’t going to see outside the
airport, hotel or conference room.

Business Result Second Edition Elementary International Wordlist 11

vacancy ​n /ˈveɪkənsi/ Do you have any vacancies?
valuables ​n pl /ˈvæljuəblz/ There’s a safe in the room for valuables.
videoconference ​n /ˈvɪdiəʊ ˌkɒnfrəns/ We held the meeting by videoconference.
wake-up call ​n /weɪk ʌp kɔːl/ Can I have a wake-up call at 6 a.m., please?

Unit 12
aim ​
n /eɪm/ The aim is to launch it on the 20th March.
annual /ˈænjuəl ˈkɒnfərəns/ Have you booked a venue for the annual conference?
conference ​n
annual leave ​n /ˈænjuəl liːv/ I can usually take my annual leave in June or July.
arrange a visit ​ /əˈreɪndʒ ə ˈvɪzɪt/ Has he arranged a visit to the new factory?
phrase
build-up ​n /ˈbɪld ʌp/ The build-up to Christmas is our busiest time.
busy period ​n /ˈbɪzi ˈpɪəriəd/ We have a busy period at the beginning of the year.
busy schedule ​n /ˈbɪzi ˈʃedjuːl/ I have a very busy schedule this month.
check the database ​ /tʃek ðə ˈdeɪtəbeɪs/ I’m not sure, I need to check the database.
phrase
contact a firm ​ /ˈkɒntækt ə fɜːm/ Have you contacted the shipping firm?
phrase
deadline ​
n /ˈdedlaɪn/ What is the deadline?
final day ​n /ˈfaɪnl deɪ/ Wednesday 27th is the final day for conference registrations.
late ​
adj /leɪt/ At the moment, the schedule is about a week late.
launch ​
n /lɔːntʃ/ What date is the launch?
long weekend ​n /ˌlɒŋ wiːkˈend/ I’m going to take Friday off to have a nice long weekend.
on the shelf ​phrase /ɒn ðə ʃelf/ The product must be on the shelves by February.
plan ​
v /plæn/ I’m going to take some time off before I plan for next year.
public holiday ​n /ˈpʌblɪk ˈhɒlədeɪ/ For some public holidays we need more staff.
quiet period ​n /ˈkwaɪət ˈpɪəriəd/ The summer is a quiet period because people go on holiday.
quite ​
adj /kwaɪt/ I’ve got some meetings first. So, yes, I’m quite busy.
raw material ​n /ˌrɔː məˈtɪəriəl/ The raw material for making the soap has just arrived.
reminder ​n /rɪˈmaɪndə(r)/ I emailed a reminder to members about the meeting.
same day ​phrase /seɪm deɪ/ We promise to deliver our products the same day.
season ​
n /ˈsiːzn/ What is the busiest season for your business?
ship ​
v /ʃɪp/ Have you shipped the oil yet?
special occasion ​n /ˈspeʃl əˈkeɪʒn/ For special occasions, like Valentine’s Day and Mother’s
Day, we need about 80 people.
spend time ​phrase /spend taɪm/ In the summer people spend more time outside.
stage ​
n /steɪdʒ/ What are the stages for the new product?
summarize ​v /ˈsʌməraɪz/ So, to summarize, I’m going to call our packaging people …
tight deadline ​n /taɪt ˈdedlaɪn/ We have very tight deadlines.
time off ​n /ˌtaɪm ˈɒf/ I will take time off in the autumn.
timetable ​
n /ˈtaɪmteɪbl/ Have you done the holiday timetable yet?
update a website ​ /ˈʌpdeɪt ə ˈwebsaɪt/ I haven’t updated the website with the new figures yet.
phrase
update somebody /ˈʌpdeɪt ˈsʌmbədi Can you update us on our order?
on ​
phrase ɒn/
warehouse ​n /ˈweəhaʊs/ We keep our raw material in the warehouse.
weekly ​
adj /ˈwiːkli/ We have a weekly staff meeting.
/jet/
A002445

yet ​
adv I haven’t done it yet, but I will tomorrow morning.

Business Result Second Edition Elementary International Wordlist 12