Online Final Assessment Spring 2020

Course: Cross Cultural Management Date of Submission: 21st May, 2020

Teacher Name: Muhammad Masood Mir Maximum Marks: 40

Student ID: 12893 Student Name: Tasmeer Sajjad

Email ID: [email protected] Programme: BBA- Morning

Answer # 1:

1) The title "an own goal’ means that the goal or aim of the agent is to provide the best
deal to his client and to try to get maximum of the negotiations. The goal here is the
main and central idea of the case around which the entire case is revolving. The title is
also showing that the agent has considered the goal of his client as his own goal to get
the best deal
2) In the business if someone want to sell a product or service, this person should know
the customer very well. Here we can see that Larry goes to Lebanon for deal and he
does not have any idea about Mr. Haider and his culture
 3) Judging (J) - Perceiving (P):

The final scale involves how people tend to deal with the outside world. Those who
lean toward judging prefer structure and firm decisions. People who lean toward
perceiving are more open, flexible, and adaptable. These two tendencies interact with
the other scales. Remember, all people at least spend some time extraverting. The
judging-perceiving scale helps describe whether you extravert when you are taking in
new information (sensing and intuiting) or when you are making decisions (thinking
and feeling).

I choose this combination of personality because they are doing business deal and

someone is judging and another one is perceiving both do their parts according to
case.

4) Wilhelm should prepare himself whenever he goes for any meetings to sign a deal and
negotiate a deal for his client in future. He needs to first build up his confidence as
becoming nervous can create problems and result in a bad deal. Moreover the agent
needs to get the complete background information about the person with whom the
deal is to be signed and if possible the agent must talk to his other clients and check
their satisfaction level and if they are satisfied so the person will give any deception to
his client also. Also the agent must prepare all the questions in advance which he
needs to ask the person in meetings in order not to miss any important point that will
cause problems later for him and for his client. Moreover the agent needs to made the
preparations in advance to do the meetings with the person in a place which is
completely confidential and needs to understand that the meeting will held only with
the in complete secrecy as to avoid any leakages in future.

Answer # 2:

1) The textile industry in the UAE is thriving on supportive government initiatives in

terms of infrastructure development, tax exemptions, and transparency in paper work.
The most recent development in the fashion frontier has been of setting Dubai as a
fashion hub by 2020. To achieve this goal, Dubai Design and Fashion Council is
being established, which will encourage creativity and attract domestic and
international brands and designers for various fashion events. With such backing and
strong plans, Dubai will soon emerge to be the new fashion capital.

The opening up of the market and having an open economy has also proved to be a
substantially beneficial move for the country. UAE is an ideal destination for
investment in the textile and apparel industries, due to its lack of restriction on profit,
competitive labor costs, extremely low import duty, and low corporate taxes.
Availability of high skilled and productive workers, stable economy, and absence of
hidden costs adds to the country's positive textile environment. Places like Dubai also
make the country a lucrative option since it lures loads of tourists around the world.
The government is also encouraging the growth and development of small and
medium scale manufacturing enterprises. However, increase in labor cost has led to
 automation in textile and apparel industries. Development of technical textiles and
providing innovative textile products is what the UAE manufacturers are aiming at
and are showing active interest in. This will increase the productivity, improve the
quality of products, and aid in delivering timely shipments of the orders.

Many difficulties are face by people such as:

Political Factors

Economic Factors

Social Factors

Technological Factors

Legal Factors

Environmental Factors

Handling the Harsh Behavior of the Employees:

Of course, this one is not unique to Dubai. How you manage your people will have a
huge bearing on your success anywhere in the world. However there are a few factors
that are unique to the city. Perhaps the most notable is the level of diversity present in
most workforces across the emirate. You will be dealing with people from many
different countries and backgrounds, so one of the key challenges for new arrivals is
to increase their levels of cultural sensitivity and awareness.

The impact of disruptive behaviors on an organization are far ranging: Decreases in

productivity, performance, employee commitment and company reputation will all
affect the bottom line, as will increases in turnover costs, use of sick leave, disability
claims and legal expenses.

Moreover, toxic behaviors spread like viruses. The problem may start with one person
behaving badly, but over time, the people who work around disruptive individuals
may begin to behave differently and to believe the organization has a high tolerance
for such misbehavior.

2) There are a lot of hurdles to overcome if you want to expand your business
internationally. Fortunately, there are some key stepping stones you can put in place
to make the process easier.

Language and cultural barriers

It should go without saying that if you don’t speak the same language as your
customers, communication is going to be a challenge. It’s certainly possible to run
your product descriptions through Google Translate – which is a great tool in certain
circumstances, but we would not recommend solely relying upon it to represent any
company in a new country.

Adapt to the environment and establish a go-to market strategy

Your company will need to evolve to face the realities of your new market. Perhaps
you’ll need to overhaul business practices, in order to meet compliance regulations, or
perhaps you’ll find a new niche market for one of your products. Whatever the
specifics, you’ll need to ensure you really are adapting to fit into your new
environment.

Expanding into your second country should be easier than the first time around. Why?
Because you can apply the lessons you learned on the first attempt, without needing to
make the same mistakes.

As you expand, you’ll come to understand what works best for your company, and
your customers. You can use this knowledge to build a market strategy that you can
apply in a number of situations. Just remember that you’ll sometimes need to be
flexible. If you do that, a solid go-to strategy can make sure you succeed.

Tax codes and compliance issues

Dealing with tax can be a headache even when you’re only operating in a single
nation. Dealing with taxes, fees, and tariffs for international trade can be a major
obstacle for a lot of companies – especially smaller businesses.

You also need to be aware of trading standards and regulations. Failing to meet
compliance regulations in a country you’re attempting to expand into cannot only put
a halt to your expansion plans, but also create additional costs in your home country.

To deal up with all these issues are not easy but if follow the rules and regulations of
UAE then this is the easy way to sort out all issues

3) Broadly, the term Middle East characterizes a social territory, which doesn't have
exact outskirts. An assortment of phrasings have been utilized to mean the district.
These differ from "Center East," "Close to East," "Center East-North Africa
(MENA)," "Southwest Asia," "More prominent Middle East," "Levant," "Middle
Eastern Peninsula" or the "Middle Easterner World" in a general sense, terms utilized
by the two scholastics and strategy creators (see Budhwar and Mellahi, 2016). For our
examination, we utilize the more extensive adaptation of the Middle East which
incorporates the Gulf Cooperation Council (GCC) states, yet in addition MENA
nations. The district is the origin of three fundamental religions—Islam (trailed by
roughly 95% of the all out populace out of which 85% are Sunnis and remaining
Shias), Judaism and Christianity. The number of inhabitants in the Middle East is
more than 380 million. The district additionally has around 65% of the world's
realized oil saves.
Answer # 3:

1)

ALI is focused in mental need

2)

The Levels of Maslow's Hierarchy of Needs

1. Physiological need

The most fundamental degree of Maslow's Hierarchy of Needs covers physiological

necessities. These are the things that we essentially can't live without: air, food, drink,
warmth, rest and haven. At this finish of the progressive system, all the necessities are 'lack
needs'. We need them since when they are insufficient, it's upsetting for us. At the top finish
of the chain of importance, there are 'development needs' – we needn't bother with them since
we're inadequate in something, however rather so as to develop as person

2. Security needs.

Security needs come simply behind physiological needs, as they likewise identify with our
fundamental wellbeing and prosperity. This is about physical wellbeing, for example,
insurance from savagery, yet additionally about money related security, opportunity from
mishaps, and the security of effectively open medicinal services.

3. Social having a place

A refreshed form of this need has been depicted as 'belongingness and love', which maybe
addresses its extension all the more precisely. We need kinships, family associations and
passionate closeness with others. Various individuals in various social orders address this
issue in various manners: for certain individuals, their requirement for social having a place
may be met completely inside their more distant family; for other people, it may be sorted out
exercises, for example, a congregation network; for other people, it may be a system of
fellowships and sentimental connections that address this issue.

4. Regard

Maslow noticed that regard comes in two unique structures. The 'lower' structure is the
requirement for the regard of others. We need our partners, companions and companions to
regard us and the work we do; to esteem our commitment to society; to respect us. The
requirement for the regard of others is frequently referenced in a working environment setting
(obvious, given the prevalence of Maslow's Hierarchy with the executives mentors) yet
having the regard of our companions is similarly as significant.

5. Self-actualization

The apex of Maslow's unique chain of command was self-actualisation. This is maybe the
hardest level to characterize, as it implies various things to various individuals. Extensively,
it's tied in with satisfying the full degree of your own potential over all the zones that are by
and by essential to you. It's about not relying upon the assessments of others, however about
comprehending what makes a difference most to you, accomplishing it, and discovering
fulfillment in that. It includes an elevated level of mindfulness, and not at all like different
needs on the progressive system, can't be accomplished without an individual's fundamental
needs being met. Maslow felt accomplishing self-actualisation was uncommon, as
individuals' objectives only sometimes coordinate their lives.

3)Emotional Intelligence, or passionate remainder (EQ),

is characterized as a person's capacity to recognize, assess, control, and express feelings.

Individuals with high EQ as a rule make extraordinary pioneers and cooperative people on
account of their capacity to comprehend, identify, interface with the individuals around them.
Level of intelligence, or IQ, is score gotten from one of a few government sanctioned tests
intended to survey a person's knowledge.

Level of intelligence is utilized to decide scholarly capacities and distinguish people with off-
the-outline insight or mental difficulties. EQ is a superior pointer of achievement in the
working environment and is utilized to recognize pioneers, great cooperative individuals, and
individuals who best work without anyone else.